24
Paragon 400 ~ 7th Edition ~ 24th May ’01 ~ 3703
General information
Guarantee
Your Paragon 400 is guaranteed for a period of
12 months from the date of purchase.
Subject to the terms listed below the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the
Paragon 400, or any component thereof, (other
than batteries), which is identified as faulty or
below standard, or as a result of inferior
workmanship or materials. Products over 28
days old from the date of purchase may be
replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to the point of
purchase.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your statutory
rights.
Within the 12 month guarantee period:
In the unlikely event of a defect occuring, please
return the product, with the receipt, to the place
of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you call
the Helpline and ask for details of our
recommended repairers.
Instructions for returning the product:
If the Helpline is unable to remedy your
problem they will ask you to return the product.
Where possible, pack the product in its original
packaging. Please remember to include all parts,
including line cords, power supply units, and the
original batteries. (Please note that we cannot
take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Office.
If the power fails
You will still be able to make and receive telephone
calls on your Paragon 400 even if the mains power
fails and there is no back-up battery installed.
However, the answering machine will not work
until the mains power is restored.
Technical information
GENERAL INFORMATION
