Bedienungsanleitung Caldera Utopia - serie 2020 (Seite 41 von 44) (Englisch)

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• If the pump is shutting down due to excessive heat, make sure the

equipment compartment has adequate ventilation. The air gap at the

bottom must not be blocked. Should your jet pump continue to shut off

after short periods of use, contact a qualified service technician.

ACTS INVALIDATING WARRANTY

The limited warranty is void if the CALDERA spa has been improperly

installed, subjected to alteration, misuse, or abuse, or if any repairs

on the spa are attempted by anyone other than an authorized

representative of WATKINS WELLNESS. Alteration shall include any

component or plumbing change, electrical conversion, or the addition

of any non-approved sanitation or water purification device or heating

system which contributes to component or unit failure or unsafe

operating system. Misuse and abuse shall include any operation of

the spa other than in accordance with WATKINS WELLNESS printed

instructions, or use of the spa in an application for which it is not

designed; specifically: use of the spa in a non-residential application;

damage caused by operation* of the spa at water temperatures outside

the range of 1.5°C (35°F) and 49°C (120°F); damage caused by a

dirty, clogged or calcified filter cartridge; damage to the spa surface

caused by the use of tri-chloro chlorine, misuse of chemical tablets in a

floater, acid, or any other spa chemicals or spa surface cleaners which

are not recommended by WATKINS WELLNESS; damage caused by

allowing undissolved spa sanitizing chemicals to lie on the spa surface

(no spa surface material can withstand this kind of abuse); damage

to components or spa surface caused by improper water chemistry

maintenance; and damage to the spa surface caused by leaving the spa

uncovered while empty of water and in direct exposure to sunlight (this

may cause solar heating distress in warm weather regions). These are

considered abuses and may invalidate this warranty.

*Operation of the spa does not mean “use” of the spa! WATKINS

WELLNESS does not recommend using the spa if the water

temperature is above or below the spa’s control panel temperature

range.

DISCLAIMERS

WATKINS WELLNESS shall not be liable for loss of use of the

CALDERA spa, or other incidental, consequential, special, indirect, or

punitive costs, expenses or damages, which may include but are not

limited to the removal of a permanent deck or other custom fixture, or the

necessity for crane removal. Any implied warranty shall have a duration

equal to the duration of the applicable limited warranty stated above.

Some states do not allow limitations on how long an implied warranty

lasts. Under no circumstances shall WATKINS WELLNESS or any of its

representatives be held liable for injury to any person or damage to any

property, however arising.

Some states do not allow the exclusion or limitation of incidental or

consequential damages, so the above limitations may not apply to you.

CUSTOMER SERVICE

If you have any questions about any aspect of your CALDERA spa

set-up, operation,or maintenance that have not been answered by this

manual, consult your CALDERA dealer.

TROUBLESHOOTING

Should you experience any problem whatsoever, do not hesitate to

contact your authorized CALDERA dealer. Located below and on the

next page are some tips to help you to diagnose and rectify some more

common sources of trouble yourself, if you choose to do so.

SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE

Problem Probable causes Solutions

Cloudy Water • Dirty filters

• Excessive oils / organic matter

• Improper sanitization

• Suspended particles / organic matter

• Overused or old water

• Clean filters

• Shock spa with sanitizer

• Add sanitizer

• Adjust pH and/or alkalinity to recommended range

• Run jet pump(s) and clean filters

• Drain and refill the spa

Water Odor • Excessive organics in water

• Improper sanitization

• Low pH

• Shock spa with sanitizer

• Add sanitizer

• Adjust pH to recommended range

Chlorine Odor • Chloramine level too high

• Low pH

• Shock spa with sanitizer

• Adjust pH to recommended range

Musty Odor • Bacteria or algae growth • Shock spa with sanitizer–if problem is visible or persistent, drain, clean and refill

the spa

Organic buildup / scum ring around spa • Build-up of oils and dirt • Wipe off scum with clean rag – if severe, drain the spa, use a spa surface and

tile cleaner to remove the scum, and refill the spa

Algae Growth • High pH

• Low sanitizer level

• Shock spa with sanitizer and adjust pH

• Shock spa with sanitizer and maintain sanitizer level

Eye Irritation • Low pH

• Low sanitizer level

• Adjust pH

• Shock spa with sanitizer and maintain sanitizer level

Skin Irritation / Rash • Unsanitary water

• Free chlorine level above 5 ppm

• Shock spa with sanitizer and maintain sanitizer level

• Allow free chlorine level to drop below 5 ppm before spa use

Stains • Total alkalinity and/or pH too low

• High iron or copper in source water

• Adjust total alkalinity and/or pH

• Use a metal deposit inhibitor

Scale • High calcium content in water – total alkalinity and pH

too high

• Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off

the scale, refill the spa and balance the water

Service Information

Caldera Utopia - serie 2020 Seite 41

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