Bedienungsanleitung Caldera Vacanza - serie 2020 (Seite 37 von 40) (Englisch)

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ServIce InformatIon

GENERAL INFORMATION

Your CALDERA spa has been designed to provide years of trouble-free

use. As with any appliance, problems may occasionally occur that require

the expertise of a qualified service person. Though such simple repairs

as resetting a RCD switch or breaker, high limit thermostat, or pressure

switch, or replacing a light bulb may not require a service call, they may

indicate that a more serious condition exists. These conditions may

require an experienced service person. Before calling for service, please

refer to the Troubleshooting Guide.

NOTE: Always retain your original sales receipt for future reference.

RCD AND HIGH LIMIT THERMOSTAT

If your spa fails to operate at any time, first check the power supply to the

spa.

Check the RCD breaker in the subpanel. If a RCD has tripped, reset

it. If it will not reset, this may be an indication of a ground fault (short

circuit) within the electrical components. Contact an Authorized Service

Technician for a complete diagnosis.

If upon checking the RCD’s you find that they have not tripped, check the

house breaker panel and ensure the main breaker for the electrical circuit

supplying the spa has not tripped. If it has, this is an indication that the

circuit was either overloaded or a ground fault exists between the breaker

panel and the spa receptacle or subpanel. Contact a qualified electrician.

If upon checking the main house breaker and spa RCD you find no

failures, check the high limit thermostat. To check it, simply turn off power

to the spa for 30 seconds. This will automatically reset the high limit

thermostat if it has tripped. If the spa energizes once you turn the power

back on, this indicates reduced water flow through the heating system.

Tripping of the high limit thermostat is normally a result of one or a

combination of these problems. 1) clogged filter cartridge(s), 2) blockage

within the system plumbing, 3) a non-functioning heater circulation pump,

4) power was not disconnected from the spa before it was drained, 5)

an air lock in the plumbing lines. (The Power Indicator on the front of the

spa’s control panel will also be blinking if the high limit thermostat circuit

has tripped.)

If the spa does not function after tripping and resetting the RCD or

resetting the high limit thermostat, then the problem should be referred to

an Authorized Service Technician. Refer to the Troubleshooting Guide for

additional service information.

MISCELLANEOUS SERVICE

INFORMATION

The jet pump is equipped with an overload cut-off switch, which is

designed to protect the pump from overheating. If the pump shuts itself

off in a new spa, it is usually the result of one, or a combination of, the

following factors:

High Temperature: During the summer months, especially in warmer

climates, the ambient temperature contributes to excessively high

temperatures within the equipment compartment.

Improper House Wiring: If the spa is not connected to a dedicated

circuit, or is connected to an extension cord, or the house wiring is

undersized, the pump may starve for voltage and therefore may draw

more amperage and generate excessive heat. This will often cause the

circuit breaker to trip repeatedly.

IMPORTANT:

1. If the pump is shutting down due to excessive heat, make sure the

equipment compartment has adequate ventilation. The air gap at

the bottom and the jet pump vent at the bottom left corner must not

be blocked. Should your jet pump continue to shut off after short

periods of use, contact a qualified service technician.

2. The VACANZA spa is equipped with a safety suction spring valve

which will break the prime of the jet pump if both suction fittings

are obstructed.

ACTS INVALIDATING WARRANTY

The limited warranty is void if the CALDERA spa has been improperly

installed, subjected to alteration, misuse, or abuse, or if any repairs on

the spa are attempted by anyone other than an authorized representative

of Watkins Wellness. Alteration shall include any component or plumbing

change, electrical conversion, or the addition of any non-approved

sanitation or water purification device or heating system which contributes

to component or unit failure or unsafe operating system. Misuse and

abuse shall include any operation of the spa other than in accordance

with Watkins Wellness printed instructions, or use of the spa in an

application for which it is not designed; specifically: use of the spa in a

non-residential application; damage caused by operation* of the spa

at water temperatures outside the range of 1.7°C and 49°C (35°F and

120°F); damage caused by a dirty, clogged or calcified filter cartridge;

damage to the spa surface caused by the use of tri-chloro chlorine,

BCDMH, misuse of chemical tablets in a floater, acid, or any other

spa chemicals or spa surface cleaners which are not recommended

by Watkins Wellness; damage caused by allowing undissolved spa

sanitizing chemicals to lie on the spa surface (no spa surface material

can withstand this kind of abuse); damage to components or spa surface

caused by improper water chemistry maintenance; and damage to the

spa surface caused by leaving the spa uncovered while empty of water

and in direct exposure to sunlight (this may cause solar heating distress

in warm weather regions). These are considered abuses and may

invalidate this warranty.

*Operation of the spa does not mean “use” of the spa! Watkins Wellness

does not recommend using the spa if the water temperature is above or

below the spa’s control panel temperature range.

DISCLAIMERS

Watkins Wellness shall not be liable for loss of use of the VACANZA

series spa or other incidental or consequential costs, expenses or

damages, which may include but are not limited to, the removal of a

permanent deck or other custom fixture. Any implied warranty shall

have a duration equal to the duration of the applicable warranty stated

above. Under no circumstances shall Watkins Wellness or any of its

representatives be held liable for injury to any person or damage to any

property, however arising.

CUSTOMER SERVICE

If you have any questions about any aspect of your VACANZA series spa

set-up, operation or maintenance that have not been answered by this

manual, consult your CALDERA dealer.

Service Information

Caldera Vacanza - serie 2020 Seite 37

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