GIAS Service
For service and repairs call your local engineer on our national number.
Your Guarantee
For a period of one year from the date of purchase the appliance is covered by
a guarantee which allows you to call GIAS Service free of charge.
Remember to send off the guarantee certificate for validation within 10 days
of the date of purchase.
You should retain the receipt issued by the retailer when you purchased the
machine to show to the call out engineer, should you need to consult one.
If your appliance shows signs of a defect or is not working properly, before
you contact GIAS Service we recommend you carry out the checks detailed
within the Troubleshooting section.
If the problem with the appliance persists after completing all the
recommended checks, please dial the GIAS Service number.
You will be connected directly to GIAS. It is important you tell the GIAS advisor
your product's model number and serial number, which you will find on the
rating label (16 characters, beginning with the number 3), found on the front
of the appliance (door area). By doing this, your enquiry will be responded to
more efficiently.
Candy guarantees all parts of this product for 5 years from the date of
purchase. During that time Candy will replace or repair all defective parts free
of charge, except for parts subject to fair wear and tear such as belts. The call
out fee and labour costs are chargeable after the first 12 months. To qualify
for benefits under the guarantee, you must be able to provide proof of date
of purchase and the appliance must have been installed and used in
accordance with the instructions described in this manual. Consequential losses
and accidental damage to the machine is not covered by the guarantee.
Candy cannot be responsible for the results of using this machine for any
purposes other than those described in this manual.
This guarantee does not affect your statutory or common law rights.
Note: If repair work has been completed by an unauthorised engineer the
product guarantee may become invalid.
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Phone GIAS on 08705 400 600
Eire-018301 666
