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User’s Guide
ii Preface
This equipment (H12197/H12158/H12159) conforms with the essential
requirements of EC Directive 1999/5/EC.
We declare that this product conforms with the EMC requirements of EC
Directive1999/5/EC at nominal mains input 230V, 50Hz although the rated
input of the product is 200V–240V, 50/60Hz.
(For Europe Only)
Copyright
Copyright © 2000 by Canon, Inc. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual, or otherwise, without the prior written permission of
Canon, Inc.
Trademarks
Canon and BJ are registered trademarks. BCI, Bubble Jet, MultiPASS, and UHQ are
trademarks of Canon Inc.
All other product and brand names are registered trademarks, trademarks or service marks of
their respective owners.
As an ENERGY STAR
®
Partner, Canon has determined that these
products meet the ENERGY STAR
®
guidelines for energy efficiency.
Preface iii
Contents
Chapter 1: Introduction
Using Your Documentation ...................................................................................................... 1-2
Type Conventions Used in This Guide ................................................................................ 1-2
Customer Support ................................................................................................................... 1-3
Important Safety Instructions................................................................................................... 1-4
Chapter 2: Setting Up
Unpacking Your Unit ................................................................................................................ 2-2
Removing Shipping Materials .............................................................................................. 2-3
Assembling Your Unit ............................................................................................................... 2-5
Making Connections ................................................................................................................ 2-6
Connecting the Telephone Line and External Devices ....................................................... 2-6
Connecting Your Unit to a PC .............................................................................................. 2-8
Connecting the Power Cord ................................................................................................ 2-9
Main Components of Your Unit.............................................................................................. 2-10
Operation Panel .................................................................................................................2-11
One-Touch Speed Dialling/Special Function Buttons.................................................... 2-12
Installing the BJ Cartridge ..................................................................................................... 2-13
Guidelines .......................................................................................................................... 2-13
Installing the BJ Cartridge in Your Unit.............................................................................. 2-14
Loading Paper ....................................................................................................................... 2-17
Paper Guidelines ............................................................................................................... 2-17
Loading Paper in the Multi-Purpose Tray .......................................................................... 2-19
Testing Your Unit .................................................................................................................... 2-20
Chapter 3: Registering Information
Methods of Registering Information in Your Unit..................................................................... 3-2
Guidelines for Entering Numbers, Letters, and Symbols........................................................ 3-3
Correcting a Mistake............................................................................................................ 3-5
Registering Sender Information .............................................................................................. 3-6
What is Sender Information? ............................................................................................... 3-6
Entering the Date and Time ................................................................................................ 3-7
Registering Your Unit Number and Name ...........................................................................3-7
Printing a List to Check Information Registered in Your Unit .............................................. 3-9
Setting the Telephone Line Type ........................................................................................... 3-10
Dialling Through a Switchboard ............................................................................................ 3-11
Registering the R Button ................................................................................................... 3-11
iv Preface
Chapter 4: Document Handling
Document Requirements ......................................................................................................... 4-2
Scanned Area of a Document ............................................................................................. 4-3
Loading Documents................................................................................................................. 4-4
Problems With Multipage Documents ................................................................................. 4-6
Adding Pages to the Document ........................................................................................... 4-6
Chapter 5: Paper Handling
Print Media Requirements .......................................................................................................5-2
Printable Areas .................................................................................................................... 5-3
Selecting Print Media .............................................................................................................. 5-4
Setting the Paper Thickness Lever .......................................................................................... 5-6
Loading Paper ......................................................................................................................... 5-7
Loading Envelopes .................................................................................................................. 5-8
Using Canon Specialty Print Media ...................................................................................... 5-10
Specialty Print Media Guidelines ...................................................................................... 5-10
Printing on High Resolution Paper .................................................................................... 5-11
Using the Cleaning Sheet .............................................................................................. 5-11
Printing on Fabric Sheets .................................................................................................. 5-13
Printing on Banner Paper .................................................................................................. 5-14
Chapter 6: Speed Dialling
What is Speed Dialling? .......................................................................................................... 6-2
Speed Dialling Methods....................................................................................................... 6-2
One-Touch Speed Dialling ....................................................................................................... 6-3
Registering Numbers for One-Touch Speed Dialling .......................................................... 6-3
Using One-Touch Speed Dialling ........................................................................................ 6-5
Coded Speed Dialling .............................................................................................................. 6-6
Registering Numbers for Coded Speed Dialling ................................................................. 6-6
Using Coded Speed Dialling ............................................................................................... 6-8
Group Dialling .......................................................................................................................... 6-9
Creating Groups .................................................................................................................. 6-9
Using Group Dialling.......................................................................................................... 6-12
Speed Dialling Lists ............................................................................................................... 6-13
Printing Speed Dialling Lists.............................................................................................. 6-13
Chapter 7: Sending Faxes
Preparing to Send a Fax ......................................................................................................... 7-3
Documents You Can Fax ..................................................................................................... 7-3
Adjusting the Quality of Your Faxes ..................................................................................... 7-3
Setting Colour or Black & White Transmission ................................................................ 7-3
Setting the Scanning Resolution ..................................................................................... 7-4
Setting the Scanning Contrast ......................................................................................... 7-5
Dialling Methods .................................................................................................................. 7-6
Preface v
Sending Methods ..................................................................................................................... 7-7
Memory Sending ................................................................................................................. 7-7
Manual Sending Via the Handset ........................................................................................ 7-8
Cancelling Sending................................................................................................................ 7-10
Redialling When the Line is Busy.......................................................................................... 7-11
Manual Redialling ..............................................................................................................7-11
Cancelling Manual Redialling ........................................................................................ 7-11
Automatic Redialling .......................................................................................................... 7-11
What is Automatic Redialling? ....................................................................................... 7-11
Cancelling Automatic Redialling .................................................................................... 7-12
Setting the Options for Automatic Redialling ................................................................. 7-12
Sequential Broadcasting........................................................................................................7-14
Sending a Document to More Than One Destination ....................................................... 7-14
Sending a Document Using Group Dialling ...................................................................... 7-16
Delayed Sending (MultiPASS Models Only).......................................................................... 7-16
Sending Other Documents While Your Unit is Set for Delayed Sending .......................... 7-16
Documents Stored in Memory............................................................................................... 7-17
Printing a List of Documents in Memory ........................................................................... 7-17
Printing a Document in Memory ........................................................................................ 7-18
Deleting a Document From Memory ................................................................................. 7-20
Using Alternative Telephone Networks (All Models Except the
MultiPASS C75/FAX-B215C) ............................................................................................. 7-21
Registering an Alternative Telephone Network ................................................................. 7-22
Sending With an Alternative Telephone Network .............................................................. 7-23
Registering Speed Dialling With the M Button .................................................................. 7-24
Chapter 8: Receiving Faxes
Different Ways to Receive a Fax ............................................................................................. 8-2
Receiving Faxes Automatically: FAX ONLY MODE............................................................. 8-3
Setting FAX ONLY MODE................................................................................................ 8-3
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode.......................... 8-5
Setting Fax/Tel Mode ....................................................................................................... 8-5
Setting the Options for Fax/Tel Mode .............................................................................. 8-6
Receiving Faxes Manually: MANUAL MODE ...................................................................... 8-8
Setting MANUAL MODE .................................................................................................. 8-8
Receiving a Fax Manually................................................................................................ 8-8
Receiving With an Answering Machine: ANS.MACHINE MODE ...................................... 8-10
Setting ANS.MACHINE MODE ...................................................................................... 8-10
Using Your Unit With an Answering Machine ................................................................ 8-10
Receiving Faxes to the MultiPASS Suite (MultiPASS Models Only) ................................. 8-11
When Your PC is Off ...................................................................................................... 8-11
Receiving in Colour ............................................................................................................... 8-12
Setting Colour Reception................................................................................................... 8-12
vi Preface
Receiving While Performing Other Tasks .............................................................................. 8-13
Receiving Faxes in Memory When a Problem Occurs ......................................................... 8-13
Cancelling Receiving ............................................................................................................. 8-14
Chapter 9: Special Features
Special Dialling ........................................................................................................................ 9-2
Dialling an Overseas Number (With Pauses)...................................................................... 9-2
Switching Temporarily to Tone Dialling ................................................................................ 9-4
Confirming a Dial Tone ........................................................................................................ 9-5
Restricting Use of Your Unit..................................................................................................... 9-6
Enabling Restriction of Your Unit ......................................................................................... 9-6
Cancelling Restriction of Your Unit ...................................................................................... 9-7
Chapter 10: Making Copies
Documents You Can Copy..................................................................................................... 10-2
Copying Documents .............................................................................................................. 10-2
Setting the Paper Type for Colour Copying (All Models Except the
MultiPASS C75/FAX-B215C) ............................................................................................. 10-5
Setting the Length of the Bottom Margin .............................................................................. 10-6
Chapter 11: Reports and Lists
Summary of Lists and Reports.............................................................................................. 11-2
ACTIVITY REPORT ............................................................................................................... 11-3
TX (Transmission) REPORT..................................................................................................11-4
MULTI TX/RX (Transaction) REPORT ............................................................................... 11-5
RX (Reception) REPORT ...................................................................................................... 11-5
Chapter 12: Maintenance
Periodic Cleaning................................................................................................................... 12-2
Cleaning the Unit’s Exterior ............................................................................................... 12-2
Cleaning the Unit’s Interior ................................................................................................ 12-3
Cleaning Inside the Printer Cover ................................................................................. 12-3
Cleaning the Scanner Components .............................................................................. 12-5
Cleaning the Rollers ...................................................................................................... 12-6
BJ Cartridge........................................................................................................................... 12-7
BJ Cartridges and BJ Tanks .............................................................................................. 12-7
When to Replace a BJ Cartridge or BJ Tank .................................................................... 12-8
Testing and Cleaning the BJ Cartridge Print Head ......................................................... 12-10
Printing the Nozzle Check Pattern .............................................................................. 12-10
Cleaning the BJ Cartridge Print Head ......................................................................... 12-11
Replacing the BJ Cartridge ............................................................................................. 12-12
Replacing a BJ Tank ........................................................................................................ 12-15
Preface vii
Chapter 13: Troubleshooting
If You Cannot Solve the Problem ........................................................................................... 13-2
Clearing Jams ........................................................................................................................ 13-3
Jams in the ADF ................................................................................................................ 13-3
Jams in the Multi-Purpose Tray ......................................................................................... 13-4
LCD Messages ...................................................................................................................... 13-5
Paper Feeding Problems ..................................................................................................... 13-13
Faxing Problems .................................................................................................................. 13-14
Sending Problems ........................................................................................................... 13-14
Receiving Problems ......................................................................................................... 13-16
Copying Problems ............................................................................................................... 13-19
Telephone Problems ............................................................................................................ 13-20
Print Quality Problems .........................................................................................................13-20
Printing Problems ................................................................................................................ 13-22
General Problems ................................................................................................................ 13-24
If a Power Cut Occurs ......................................................................................................... 13-26
Chapter 14: Summary of Settings
Understanding the Menu System .......................................................................................... 14-2
Accessing the Menus ........................................................................................................ 14-2
User Settings Menu ............................................................................................................... 14-4
Report Settings Menu............................................................................................................ 14-5
TX (Transmission) Settings Menu ......................................................................................... 14-6
RX (Reception) Settings Menu .............................................................................................. 14-7
Printer Settings Menu ............................................................................................................ 14-8
System Settings Menu........................................................................................................... 14-9
Appendix A: Specifications
General Specifications............................................................................................................ A-2
Facsimile ................................................................................................................................. A-3
Copier ..................................................................................................................................... A-4
Telephone ............................................................................................................................... A-4
Printer ..................................................................................................................................... A-4
BJ Cartridges .......................................................................................................................... A-5
Scanner (MultiPASS Models Only) ......................................................................................... A-5
Appendix B: Options
Optional Handset .................................................................................................................... B-2
Package Contents............................................................................................................... B-2
Attaching the Handset to Your Unit..................................................................................... B-3
Maintaining Your Handset ................................................................................................... B-4
Index......................................................................................................................................... I-1
viii Preface
Chapter 1 Introduction 1-1
IntroductionIntroduction
IntroductionIntroduction
Introduction
Chapter 1
Introduction
Using Your Documentation ................................................................................................... 1-2
Type Conventions Used in This Guide ................................................................................ 1-2
Customer Support ................................................................................................................. 1-3
Important Safety Instructions .............................................................................................. 1-4
1-2 Introduction Chapter 1
Using Your Documentation
Your unit includes the following documentation:
This guide: Provides detailed information on how to set up, operate, maintain, and
troubleshoot your unit.
n
This guide contains information for several Canon models. Please note that the illustrations of the
unit in this guide may differ from your model, and that button names for your model may appear in
brackets. Instructions for specific models are labelled with the unit names.
MultiPASS Suite for Windows
®
Software User’s Guide (MultiPASS models only): This
guide, included in the CD-ROM, describes how to use your unit to fax, print, and scan from
within your PC’s Windows
®
environment.
FAX Suite for Windows
®
Software User’s Guide (FAX models only): This guide, included
in the CD-ROM, describes how to use your unit to print from within your PC’s Windows
®
environment.
Type Conventions Used in This Guide
Please read the list below of symbols, terms, and abbreviations used in this guide.
c
Cautions tell you how to avoid actions that could injure you or damage your unit. In order
to use your unit safely, always observe these cautions.
n
Notes provide advice on using your unit more effectively, describe operating restrictions, and tell
you how to avoid minor difficulties. Reading these is recommended to make the most of your unit
and its functions.
(
p.
n-nn
) A number preceded by an arrow and enclosed in parenthesis
references a page number in this guide which contains more
information on the topic of the previous sentence.
Software User’s Guide
Refer to the Software User’s Guide (included in the CD-ROM) for
details on the topic of the previous sentence.
default A setting that remains in effect unless you change it.
document or fax The original sheet(s) of paper you send or receive with the unit.
menu A list of settings from which you select an item to set up or change.
A menu has a title which appears in the LCD.
d
and
u
buttons
Used to select an item in a menu. Press
d
to select the next item,
and press
u
to select the previous item.
transaction number When you send or receive a document, your unit automatically
assigns the document a unique transaction number. A transaction
number is a four-digit number that will help you keep track of
documents you send and receive.
Chapter 1 Introduction 1-3
IntroductionIntroduction
IntroductionIntroduction
Introduction
TX/RX NO. TX/RX NO. is the abbreviation used for
Transaction number.
TX Denotes
Sending.
RX Denotes
Receiving.
In addition, this guide uses distinctive typefaces to identify buttons and information in the
LCD:
The buttons you press appear in this typeface: Stop.
Information in the LCD appears in this typeface: USER SETTINGS.
Customer Support
Your unit is designed with the latest technology to provide trouble-free operation. If you
encounter a problem with the unit’s operation, try to solve it by using the information in
Chapter 13. If you cannot solve the problem or if you think your unit needs servicing, contact
your local authorised Canon dealer or the Canon help line.
1-4 Introduction Chapter 1
Important Safety Instructions
Read these safety instructions thoroughly before using your unit.
c
Except as specifically described in this guide, do not attempt to service your unit yourself.
Never attempt to disassemble the unit: opening and removing its interior covers will expose
you to dangerous voltages and other risks. For all service, contact your local authorised
Canon dealer or the Canon help line.
Handling and Maintenance
Follow all warnings and instructions marked on the unit.
Do not subject the unit to strong physical shock or vibration.
Always unplug the unit before moving or cleaning it.
To avoid paper jams, never unplug the power cord, open the printer cover, or remove paper
from the multi-purpose tray while printing.
When transporting the unit, leave the BJ cartridge installed in the cartridge holder and tape
the cartridge holder to the right side of the unit. This will prevent ink spilling inside the unit.
Always lift the unit as shown below. Never lift it by any of its attachments.
Do not push objects of any kind into the slots or openings on the cabinet as they may touch
dangerous voltage points or short out parts. This could result in fire or electric shock.
Do not allow small objects (such as pins, paper clips, or staples) to fall into the unit. If
something does fall into it, unplug the unit immediately and contact your local authorised
Canon dealer or the Canon help line.
To avoid spillage in or around the unit, do not eat or drink near the unit. If you spill liquid or if
any substance falls into the unit, unplug the unit immediately and contact your local
authorised Canon dealer or the Canon help line.
Keep the unit clean. Dust accumulation can prevent the unit from operating properly.
Chapter 1 Introduction 1-5
IntroductionIntroduction
IntroductionIntroduction
Introduction
Unplug the unit from the wall outlet and refer service to qualified personnel under the
following conditions:
When the power cord or plug is damaged or frayed.
If liquid has spilled into the unit.
If the unit has been exposed to rain or water.
If the unit does not operate normally when you have followed the instructions in this guide.
Adjust only those controls that are covered by the instructions in this guide. Improper
adjustment of other controls may result in damage and may require extensive work by a
qualified technician to restore the product to normal operation.
If the unit has been dropped or the cabinet has been damaged.
If the unit exhibits a distinct change in performance, indicating a need for servicing.
Location
Place the unit on a flat, stable, vibration-free surface that is strong enough to support its
weight (approx. 5.1 kg).
Place the unit in a cool, dry, clean, well ventilated place.
Make sure the area is free from dust.
Make sure the location is not affected by extreme temperature changes, and always stays
between 10° and 32.5°C.
Make sure the area’s relative humidity is always between 20% and 85%.
Keep the unit away from direct sunlight as this can damage it. If you have to place it near a
window, install heavy curtains or blinds.
Do not use the unit near water. Make sure that no wet or humid objects come into contact
with the unit.
Do not use or store the unit outdoors.
Do not install the unit near devices that contain magnets or generate magnetic fields, such
as speakers.
If possible, place the unit near an existing telephone outlet to avoid the expense of installing
a new one.
Place the unit near a standard 200–240 V AC power outlet.
Place the unit near the PC you will be connecting it to, and make sure you can reach it
easily.
1-6 Introduction Chapter 1
To ensure reliable operation of the unit and to protect it from overheating (which can cause it
to operate abnormally and create a fire risk), do not block the exhaust vent and never block
or cover any openings on the unit by placing it on a bed, sofa, rug, or other similar surface.
Do not place the unit in a cupboard or built-in installation, or near a radiator or other heat
source unless proper ventilation is provided. Install the unit approximately 10 cm away from
walls and other equipment. For the dimensions of the unit, p. A-2.
Do not stack boxes or furniture around the power outlet. Keep the area free so you can
reach the outlet quickly. If you notice anything unusual (smoke, strange odours, noises)
around the unit, unplug it immediately. Contact your local authorised Canon dealer or the
Canon help line.
Do not allow anything to rest on the power cord, and do not place the unit where the cord
will be walked on. Make sure the cord is not knotted or kinked.
Power Supply
During electrical storms, disconnect the power cord from the power outlet. (Please note that
any documents stored in the unit’s memory will be deleted when you unplug the unit.)
Whenever you unplug the unit, wait at least five seconds before you plug it in again.
c
This product emits low level magnetic flux.
If you use a cardiac pacemaker and feel abnormalities, please move away from this product
and consult your doctor.
Chapter 2 Setting Up 2-1
Setting Up
Chapter 2
Setting Up
Unpacking Your Unit .............................................................................................................. 2-2
Removing Shipping Materials .............................................................................................. 2-3
Assembling Your Unit............................................................................................................ 2-5
Making Connections .............................................................................................................2-6
Connecting the Telephone Line and External Devices ....................................................... 2-6
Connecting Your Unit to a PC .............................................................................................. 2-8
Connecting the Power Cord ................................................................................................ 2-9
Main Components of Your Unit .......................................................................................... 2-10
Operation Panel ................................................................................................................. 2-11
One-Touch Speed Dialling/Special Function Buttons.................................................... 2-12
Installing the BJ Cartridge ................................................................................................. 2-13
Guidelines .......................................................................................................................... 2-13
Installing the BJ Cartridge in Your Unit.............................................................................. 2-14
Loading Paper ...................................................................................................................... 2-17
Paper Guidelines ............................................................................................................... 2-17
Loading Paper in the Multi-Purpose Tray .......................................................................... 2-19
Testing Your Unit.................................................................................................................. 2-20
2-2 Setting Up Chapter 2
Unpacking Your Unit
Before unpacking your unit, be sure to choose a suitable location for it. ( p. 1-5)
Carefully remove all items from the box. You should have someone help by holding the box
while you lift the unit and its protective packaging out of the box. Save the carton and
packaging in case you need to transport the unit in the future.
Make sure you have the following items:
q Main unit
w Power cord
e Telephone line
r Document support
t Document tray (FAX models only)
y Extension (FAX models only)
u BC-21e Colour BJ cartridge*
i BX-20 Black BJ cartridge*
o BCI-21 Black BJ tank*
!0 BJ cartridge container
!1 Documentation and software
!2 Limited warranty card**
* The BJ cartridges and/or tanks included with your unit may vary depending on the model and country
of purchase.
** This item is only included in some countries.
n
Please note that the items included with your unit may vary depending on the country of purchase.
If any items are damaged or missing, notify your local authorised Canon dealer or the
Canon help line immediately.
In addition to the items shipped with your unit, you will need to purchase a printer cable to
connect your unit to a PC. ( p. 2-8)
Important! Save your sales receipt for proof of purchase in case your unit requires warranty
service.
Chapter 2 Setting Up 2-3
Setting Up
Removing Shipping Materials
Follow this procedure to remove the shipping materials. Keep them in case you need to
transport the unit in the future:
MultiPASS C75/FAX-B215C
1 Remove the shipping
tapes from the top of
the unit.
2 Remove the protective
piece from the multi-
purpose tray.
6 Open the operation panel partially
by gently pulling it towards you (it
only opens slightly). Then remove
the protective sheet from the ADF.
Close the operation panel by
pressing it down from the centre
until it locks into place.
5 Open the document tray (MultiPASS
model only), then remove the protective
sheet and shipping tapes.
n
The actual shipping materials may differ in shape, quantity, and position from the ones shown
above.
3 Remove the shipping
tape and protective
piece from the bottom
of the unit.
4 Remove the shipping
tape and protective
piece from the output
tray.
7 Open the printer cover, then remove the
shipping tape from the side of the unit.
Close the printer cover and document tray.
2-4 Setting Up Chapter 2
MultiPASS C80/C70, FAX-B230C/B210C
n
The actual shipping materials may differ in shape, quantity, and position from the ones shown
above.
1 Remove the shipping tapes
from the top of the unit.
2 Remove the protective piece
from the multi-purpose tray.
3 Open the document tray (MultiPASS models only), then remove the
protective sheet.
4 Open the operation panel partially by gently pulling it towards you (it
only opens slightly). Then remove the protective sheet from the ADF.
Close the operation panel by pressing it down from the centre until it
locks into place.
Close the document tray (MultiPASS models only).
Chapter 2 Setting Up 2-5
Setting Up
Assembling Your Unit
Follow this procedure to assemble your unit:
FAX Models Only
Hold the extension as shown and slide it into the rails on the back of the document tray. Then
slide the inner section of the extension into the inner rails on the document tray.
Attach the document tray to the unit by fitting the slots on the tray into the tabs on the unit.
n
To see how your unit looks fully assembled, p. 2-10.
For details on attaching the optional handset to your unit, Appendix B.
MultiPASS Models Only
Your unit comes with the
document tray already
attached. However, if you
accidentally remove the tray,
attach it by fitting the slots on
the tray into the tabs on the
unit.
Hold the document support
so that it curves towards the
back of the unit and fit the
tabs on the support into the
slots above the ADF.
2-6 Setting Up Chapter 2
Making Connections
Connecting the Telephone Line and External Devices
Your unit has three jacks on the side for connection of the following:
• Telephone line
• Optional handset or telephone
Extension phone (i.e. an additional telephone that you may wish to place away from your
unit to answer calls from a different location), answering machine, or data modem.
If you only have one telephone line and plan to use your unit for receiving both faxes and
voice calls, you will need to connect the optional handset, a telephone, or an answering
machine to the unit.
Be sure to connect any external device before using your unit.
Follow this procedure to connect the telephone line and external devices:
1 Connect the supplied
telephone line to the L
jack, then connect the
other end of the line to the
telephone jack on your
wall.
2 Connect the line from the
optional handset or
telephone to the h jack.
3 Connect the line from the
extension phone,
answering machine, or
data modem to the t jack.
Chapter 2 Setting Up 2-7
Setting Up
n
Due to the range of specifications, Canon cannot guarantee that all answering machines will be
compatible with your unit.
If you have connected an external device to your unit, be sure to select the correct receive mode.
( Chapter 8)
To connect an extension phone as well as an answering machine, connect the extension phone
to the answering machine, and then the answering machine to your unit.
If you connect a modem to your unit and you use it extensively or others access your PC
frequently through the modem, you may want a dedicated telephone line for your modem.
Users in the UK Only
To connect an external device to your unit, you may need to use the B.T. adaptor provided
with your unit.
Follow this procedure to connect the B.T. adaptor:
Connect the line from the optional
handset or telephone to the B.T. adaptor.
Then connect the B.T. adaptor to the h
jack.
Connect the line from the extension
phone, answering machine, or data
modem to the B.T. adaptor. Then
connect the B.T. adaptor to the t jack.
2-8 Setting Up Chapter 2
Connecting Your Unit to a PC
To connect your unit to a PC, you will need to purchase a printer cable that matches the
interface connector on your PC:
• A Centronics
®
-compatible parallel cable (IEEE 1284-compliant) no longer than 2 metres
-or-
A USB cable no longer than 5 metres (MultiPASS C75/FAX-B215C only)
You can purchase either of these cables from your local authorised Canon dealer.
Follow this procedure to connect the appropriate cable:
Connecting a USB Cable
(MultiPASS C75/FAX-B215C
Only)
Connect the USB cable to the
unit and PC during software
installation to ensure proper
operation of the printer driver.
(
Software User’s Guide)
Connecting a Parallel Cable
Connect the parallel cable to
your unit and PC. Be sure to
secure the cable connectors
with the wire clips.
n
You only need to connect one of the above cables (MultiPASS C75/FAX-B215C only).
If using a USB cable (MultiPASS C75/FAX-B215C only), make sure your PC is running Microsoft
Windows
®
98/Me or Windows
®
2000, preinstalled by a computer manufacturer on purchase. (The
USB port operation also needs to be assured by the manufacturer.)
Chapter 2 Setting Up 2-9
Setting Up
Connecting the Power Cord
Before connecting the power cord,
Power Supply
, p. 1-6.
Follow this procedure to connect the power cord:
Connect the supplied power
cord to the power cord
connector. Then connect the
other end into a properly
grounded 200–240 V AC three-
prong outlet.*
The unit has no power switch, so its power is on as long as it is plugged in. Once connected,
though, the unit still needs to warm up before you can use it. Wait until the LCD no longer
displays PLEASE WAIT.
n
Your unit is equipped with a three-prong, grounding-type plug provided with a third (grounding)
pin. This plug will only fit into a grounding-type outlet. This is a safety feature. If you are unable to
insert the plug into your outlet, contact an electrician to replace your outlet. Do not defeat the
safety purpose of the grounding-type plug by breaking off the third prong or using a 3-to-2
adaptor.*
Do not plug the unit into the same circuit as an appliance such as an air conditioner, electric
typewriter, television, or copier. Such devices generate electrical noise that can interfere with
your unit’s ability to send and receive faxes.
* The shape of the plug and outlet vary depending on the country of purchase.
2-10 Setting Up Chapter 2
Main Components of Your Unit
n
Please note that your unit may differ from the illustration below.
Paper Guide
ADF (Automatic Document Feeder) and
Printer Cover
Document Guides
Document Tray
Paper Output Guides
Output Tray
Document Support
Paper Rest
Multi-Purpose Tray
Operation Panel
( p. 2-11)
Output Tray Extension
Chapter 2 Setting Up 2-11
Setting Up
Operation Panel
n
Please note that your unit may differ from the illustration below.
GHI JKL MNO
ABC DEF
TUV WXYZPQRS
Copy
Stop
Hook
Coded Dial
Receive Mode
R
/Pause
Start
Image Quality
/ B&W
12
Resume
01 02 03
04 05 06
07 08
09
10 11
Function
Report D.T.
Data Registration R
Space
Tone/+
Cleaning
Set
Clear
Memory Reference
1
0#
7
8
9
45
6
2
3
Colour
Alarm
One-Touch Speed
Dialling/Special
Function Buttons
( p. 2-12)
Numeric Buttons
( p. 3-3)
Document Feed Lever
( p. 4-2)
LCD
RR
RR
R (Redial)/Pause Button
( pp. 7-11, 9-2)
Coded Dial Button
( pp. 6-8, 6-12)
Colour/B&W (Color/B&W) Button
( pp. 7-3, 7-4, 10-2)
Hook Button
( pp. 7-9, 9-4)
Alarm Light
Receive Mode Button
( Chapter 8)
Copy Button
( p. 10-2)
Image Quality (Resolution) Button
( pp. 7-4, 10-2)
Stop Button
Start (Start/Scan) Button
2-12 Setting Up Chapter 2
One-Touch Speed Dialling/Special Function Buttons
The buttons on the right of the operation panel have the following two functions:
• One-Touch Speed Dialling Buttons ( pp. 6-5, 6-12)
When the Function button’s light is off, the buttons marked 01 to 12 can be used for one-
touch speed dialling.
• Special Function Buttons
When the Function button’s light is on, the special function buttons (marked under or to the
sides of the buttons) can be used.
12
Resume
01 02 03
04 05 06
07 08
09
10 11
Function
Data Registration R
Space Tone/+
Cleaning
Report
Set
Clear
D.T.
Memory Reference
Function Button/Light
( above)
Set Button
( p. 14-2)
Resume Button
( pp. 13-3, 13-4)
Data Registration Button
( p. 14-2)
uu
uu
u,
dd
dd
d Buttons
( p. 14-2)
R Button
( p. 3-11)
Memory Reference Button
( pp. 7-17, 7-18, 7-20, 8-11)
ll
ll
l,
rr
rr
r Buttons
( pp. 3-4, 3-5)
Space Button
( pp. 3-4, 3-5)
Tone/+ Button
( pp. 3-8, 9-4)
Report Button
( pp. 3-9, 6-13, 11-3)
D.T. Button*
( p. 9-5)
Cleaning Button
( pp. 5-12, 12-10, 12-11)
Clear Button
( p. 3-5)
* This button is not available in the UK or Ireland.
Chapter 2 Setting Up 2-13
Setting Up
Installing the BJ Cartridge
Install the BJ cartridge as explained in this section.
For additional information on BJ cartridges and tanks, and for instructions on replacing,
p. 12-7.
Guidelines
Follow these guidelines to ensure optimum performance of your BJ cartridges and tanks:
Store BJ cartridges and tanks at room temperature.
Keep BJ cartridges in their sealed packaging until you are ready to use them.
Once opened, use BJ tanks within six months and BJ cartridges within one year.
Do not remove BJ cartridges and tanks from the unit unnecessarily, or the ink in them may
harden.
Do not leave empty BJ tanks in a Colour BJ cartridge. Remove them immediately when they
run out of ink, and replace them with new ones. Do not leave a Colour BJ cartridge with
either of its BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print
quality.
To change a BJ cartridge, be sure to press C (inside the unit) to move the cartridge holder to
the centre.
Make sure the cartridge holder is in its home position (on the right side of the unit) when
you are not using the unit. If it is not in its home position, press C (inside the unit). Leaving
the cartridge holder out of its home position will cause the BJ cartridge to remain uncapped
and dry out.
When changing BJ cartridges, always store the unused BJ cartridge in the BJ cartridge
container provided with your unit.
c
Keep BJ cartridges and tanks out of
children’s reach. If a child inadvertently
ingests ink, consult a physician
immediately.
Do not touch the precision components on
the BJ cartridge.
Ink
Cartridge
BCl-21
Made in
Japan
Black
Ink
Cartridge
BCl-21
Made in
Japan
Color
Made in Japan
Color BJ
Cartridge
BC-21e
Do not touch this area.
2-14 Setting Up Chapter 2
The ink in the BJ cartridges and tanks is difficult to clean up if spilled. Follow these
precautions when handling:
• Carefully remove packaging from BJ cartridges and tanks.
Do not attempt to disassemble or refill BJ cartridges or tanks.
Do not shake or drop BJ cartridges or tanks, or tip the print head downwards.
Installing the BJ Cartridge in Your Unit
When there is no BJ cartridge installed in your unit, the LCD displays PUT IN CARTRIDGE.
n
The steps in this section show installation of the Colour BJ cartridge. However, please note that
installation is the same for all BJ cartridges.
Follow this procedure to install the BJ cartridge:
1 Make sure your unit is plugged in.
2 Open the document tray (MultiPASS models
only).
3 Lift the document guides to open the printer
cover.
If the printer cover does not open easily, slide the
document guides outwards and then open the
printer cover.
Document guides
Chapter 2 Setting Up 2-15
Setting Up
n
When you plug in your unit for the first time,
the cartridge holder automatically moves to
the centre of the unit so you can install the
BJ cartridge. If this does not happen, press
C (inside the unit).
c
Do not try to manually move or stop
the cartridge holder since this may
damage the unit.
Do not touch the components shown
or any metal parts since this may
adversely affect operation of the unit
and/or affect print quality.
4 Raise the blue cartridge lock lever on the
cartridge holder.
Ribbon cable
Guide rail
Round shaft
Circuit board
2-16 Setting Up Chapter 2
5 Remove the BJ cartridge from its package,
then remove the orange protective cap q and
tape w.
Discard the cap and tape. Never attempt to
reattach them to the BJ cartridge print head.
Install the BJ cartridge immediately after removing
the cap and tape.
Spilled ink can stain any surface; protect yourself
and your work area.
Ink
Cartridge
BCl-21
Made in
Japan
Color
Ink
Cartridge
BCl-21
Made in
Japan
Black
Made in Japan
Color BJ
Cartridge
BC-21e
1
2
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
6 With the label facing outwards, insert the BJ
cartridge into the cartridge holder. Lower the
blue cartridge lock lever until it locks into
position.
7 Press C.
The cartridge holder moves to its home position
on the right side of the unit and begins cleaning
the BJ cartridge print head. This process takes
about 55 seconds.
c
Do not try to manually move or stop the
cartridge holder since this may damage
the unit.
8 Close the printer cover.
9 Close the document tray (MultiPASS models
only).
n
If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in
the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge
to remain uncapped and dry out.
Do not touch these
precision components.
Chapter 2 Setting Up 2-17
Setting Up
Loading Paper
This section describes how to load plain paper in the multi-purpose tray so that you can begin
using your unit.
For complete details on the different print media you can use, and for instructions on selecting
and loading other print media, Chapter 5.
Paper Guidelines
Store all print media wrapped and on a flat surface until ready to use. Keep opened packs in
their original packaging, in a cool, dry location.
• Store paper at 18°–24°C, 40%–60% relative humidity.
To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn
paper.
Use cut-sheet paper only, not paper that comes on a roll.
Do not use paper thicker than can be used for the unit ( p. 5-2). Thick paper can cause
damage to the BJ cartridge print head.
Do not load paper beyond the paper limit mark (P) or beyond the tab on the multi-purpose
tray. Doing so may cause problems. Also, make sure there are no gaps on either side of the
paper stack.
If the print media has a print side, set it in the multi-purpose tray with the print side facing
upwards.
No gaps here
Tab
Paper Limit Mark
2-18 Setting Up Chapter 2
The capacity of the output tray is 50 sheets of paper. To prevent paper jams, remove paper
from the output tray before the count reaches 50.
Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with
paper already loaded.
Do not leave paper stacked in the multi-purpose tray for long periods of time since it may
bend or curl and cause problems.
• Certain environmental conditions, such as extreme temperatures or humidity, can cause
some print media to misfeed in the multi-purpose tray. If you have trouble, feed one sheet at
a time.
Depending on the density of the printed pages, the ink may need time to dry. Within two or
three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink
becomes water-resistant.
If your printed page contains a large amount of graphics, the ink on the page may be damp
due to the print density. Leave the page in the output tray for 30 to 60 seconds to allow the
ink to dry. Then remove the page carefully without touching any surfaces.
Printing dense graphics on light paper stock may cause the paper to curl. Try using heavier
stock.
If paper curls after printing, remove it immediately; otherwise paper jams may occur.
The platen (a roller inside the unit) may become inked if you print data beyond the width of
the page. If this happens, clean inside the unit. ( p. 12-3)
Chapter 2 Setting Up 2-19
Setting Up
Loading Paper in the Multi-Purpose Tray
Follow this procedure to load paper in the multi-purpose tray:
1 Make sure the paper thickness lever is set to
p (left).
For details, p. 5-6.
c
Do not set the paper thickness lever
while the unit is printing since this will
cause problems.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
2
1
2
1
2 Raise the paper rest until it stops q, then
move the paper guide to the left to match the
size of your paper w.
3 Prepare a stack of paper by fanning the edge
that will feed into the unit first, and then by
tapping the stack on a flat surface to even its
edges.
4 Insert the stack into the multi-purpose tray q,
and align the right edge of the stack with the
right side of the multi-purpose tray. Slide the
paper guide snugly against the left edge of
the stack w.
The multi-purpose tray holds up to 100 sheets of
75 g/m
2
plain paper.
Make sure the stack does not exceed the paper
limit mark (P).
The unit is now ready to print.
Paper Limit Mark
2-20 Setting Up Chapter 2
Testing Your Unit
After you have assembled your unit, installed the BJ cartridge, and loaded the paper, you can
make sure your unit is printing properly by making several copies of a document. ( p.10-2)
If you have problems printing, Chapter 13.
Chapter 3 Registering Information 3-1
Registering
Information
Chapter 3
Registering Information
Methods of Registering Information in Your Unit .............................................................. 3-2
Guidelines for Entering Numbers, Letters, and Symbols ................................................. 3-3
Correcting a Mistake............................................................................................................ 3-5
Registering Sender Information........................................................................................... 3-6
What is Sender Information? ............................................................................................... 3-6
Entering the Date and Time ................................................................................................ 3-7
Registering Your Unit Number and Name ........................................................................... 3-7
Printing a List to Check Information Registered in Your Unit .............................................. 3-9
Setting the Telephone Line Type ........................................................................................ 3-10
Dialling Through a Switchboard......................................................................................... 3-11
Registering the R Button ................................................................................................... 3-11
3-2 Registering Information Chapter 3
Methods of Registering Information in Your
Unit
To customise your unit to your particular needs, you can adjust the general operation,
sending, receiving, printing, system settings, and speed dialling settings. There are two
methods of adjusting these settings:
Method 1: Using the unit operation panel (All models)
You can adjust settings directly via the operation panel of your unit. Detailed instructions are
described in this guide. For MultiPASS models, adjusting settings through the operation panel
is convenient when your unit is not connected to a PC.
Method 2: Using the MultiPASS Suite Software (MultiPASS models only)
You can adjust settings using the MultiPASS Suite software included with your unit. For
instructions,
Software User’s Guide
.
Before adjusting any settings, decide whether you prefer to make changes from the operation
panel or from the MultiPASS Suite. Using both—the operation panel and the MultiPASS
Suite—may cause confusion. Changes made to settings through the operation panel will not
be displayed in the MultiPASS Suite, and changes made in the MultiPASS Suite will override
any corresponding settings made through the operation panel.
n
If your unit is connected to a PC, we recommend using the MultiPASS Suite to adjust settings.
Chapter 3 Registering Information 3-3
Registering
Information
Guidelines for Entering Numbers, Letters, and
Symbols
When you come to a step that requires you to enter a name or number, refer to the table
below to determine which numeric button to press for the character you want:
0
ABCÅÄÁÀÃÂÆÇ abcåäáàãâæç 2
WXYZY wxyzy 9
TUVÜÚÙÛ tuvüúùû 8
PQRS pqrs 7
MNOÑØÖÓÒÕÔ mnoñøöóòõô 6
JKL jkl 5
GHIÏÍÌÎ ghiïíìî 4
DEF-DËÉÈÊ defdëéèê 3
1
1
PQRS
7
TUV
8
WXYZ
9
GHI
4
JKL
5
MNO
6
ABC
2
DEF
3
0
–.A #!",;:^`_= |'?$@%&+()[]{}<>
#
n
If you pause for more than 60 seconds between entering data, the unit will automatically return to
standby mode.
Button
Uppercase Letter
Mode (:A)
Lowercase Letter
Mode (:a)
Number Mode (:1)
Uppercase Letter
Mode (:A)
Lowercase Letter
Mode (:a)
Number Mode (:1)
3-4 Registering Information Chapter 3
Entering Letters
1 Press T to switch to uppercase letter mode
(:A) or lowercase letter mode (:a).
2 Press the numeric button that contains the
letter you want.
Press repeatedly until the letter you want appears.
Each button cycles through the letters it contains.
If you are unsure which button to press for the
letter you want, p. 3-3.
3 Continue entering other letters using the
numeric buttons.
If the next letter you want to enter is under a
different numeric button, simply press that button
until the letter you want appears.
-or-
If the next letter you want to enter is under the
same numeric button you pressed in step 2, press
r to move the cursor to the right. Then press that
same numeric button repeatedly until the letter you
want appears.
To enter a space, press Space.
Changing Between Number and Letter Modes
Press T to select number mode (:1), uppercase
letter mode (:A), or lowercase letter mode (:a).
Ex:
Ex:
Ex:
(Number mode)
_:1
(Uppercase letter mode)
_:A
(Lowercase letter mode)
_:a
_:A
C:A
CA:A
Chapter 3 Registering Information 3-5
Registering
Information
Entering Numbers
1 Press T to switch to number mode (:1).
2 Press the numeric button that contains the
number you want.
To enter a space, press Space.
3 Continue entering other numbers using the
numeric buttons.
Entering Symbols
1 Press # repeatedly until the symbol you want
appears.
2 If you want to enter another symbol, press r
to move the cursor to the right, then press #
repeatedly until the symbol you want appears.
Correcting a Mistake
You can clear an entire entry by pressing Clear. Alternatively, follow this procedure to correct
individual characters:
1 Use l or r to move the cursor under the
incorrect character.
2 Use the numeric buttons to enter the correct
character over the incorrect character.
3 When you have finished making corrections,
press Set to register your new entry.
Ex:
Ex:
Ex:
Ex:
Ex:
Ex:
_:1
1_ :1
10_ :1
#:1
#:1
CANEN :A
CANON :A
3-6 Registering Information Chapter 3
Registering Sender Information
What is Sender Information?
When you receive a fax, the name of the person or company who sent you the fax, their fax/
telephone number, and the date and time of transmission may be printed in small type at the
top of each page. This information is called the
Sender information
or the
Transmit Terminal
Identification (TTI)
. Similarly, you can register your details in your unit so that whenever you
send a fax, the other party knows who sent it, and when it was sent. Below is an example of
how your sender information would print on a fax sent from your unit:
27/12 2001 10:12 FAX 123 4567 CANON CANON CANADA 001
THE SLEREXE COMPANY LIMITED
SAPORS LANE•BOOLE•DORSET•BH25 8ER
TELEPHONE BOOLE (945 13) 51617 – FAX 123456
Our Ref. 350/PJC/EAC
Date and time
Date and time of transmission.
Fax/Telephone number
Your fax/telephone number.
You can select FAX or TEL to be
displayed in front of the number.
Unit name
Your name or company name.
Destination
If you used memory sending and
dialled the fax number using speed
dialling, the other party’s name appears
here.
Page number
The page number of
the fax.
n
You can set the sender information to print inside or outside the image area. ( TTI
POSITION, p. 14-4)
You can enter the sender information from the operation panel ( p. 3-7), or for MultiPASS
models, from the MultiPASS Suite. (
Software User’s Guide
)
Chapter 3 Registering Information 3-7
Registering
Information
4 Use the numeric buttons to enter the correct
day, month, year, and time in this order.
Enter only the last two digits of the year.
Use the 24-hour format for the time (e.g. 1:00 p.m.
as 13:00).
If you make a mistake, press Clear and re-enter
the date and time.
5 Press Set.
Entering the Date and Time
Follow this procedure to set the current date and time:
1 Press Function.
2 Press Data Registration.
3 Press Set three times.
The date and time currently set for the unit are
displayed.
Ex:
Ex:
Ex:
6 Press Stop to return to standby mode.
Registering Your Unit Number and Name
Follow this procedure to register the fax/telephone number for your unit, and your name or
company name:
1 Press Function.
2 Press Data Registration.
3 Press Set twice.
DATA REGSTRATION
USER SETTINGS
DATE & TIME
20/12 2001 13:30
27/12 2001 15:00
DATA ENTRY OK
UNIT TELEPHONE #
15:00 FaxOnly
DATA REGSTRATION
USER SETTINGS
DATE & TIME
3-8 Registering Information Chapter 3
8 Use the numeric buttons to enter your name
or company name (max. 24 characters,
including spaces).
If you are unsure how to enter characters,
p. 3-3.
If you make a mistake, press Clear and re-enter
the name.
9 Press Set.
4 Use d or u to select UNIT TELEPHONE #.
5 Press Set.
6 Use the numeric buttons to enter your fax/
telephone number (max. 20 digits, including
spaces).
To enter a space, press Space.
To enter a plus sign (+) before the number, press
Tone/+.
If you make a mistake, press Clear and re-enter
the number.
7 Press Set twice.
Ex:
Ex:
Ex:
10 Press Stop to return to standby mode.
UNIT TELEPHONE #
TEL=
TEL= 123 4567
DATA ENTRY OK
UNIT NAME
_:A
CAN0N:A
DATA ENTRY OK
TX TERMINAL ID
15:00 FaxOnly
Chapter 3 Registering Information 3-9
Registering
Information
Printing a List to Check Information Registered in Your
Unit
You can print the USER’S DATA LIST to check the sender information and current settings of
your unit.
Follow this procedure to print the USER’S DATA LIST:
1 Press Function.
2 Press Report.
3 Use d or u to select USER DATA LIST.
4 Press Set.
The unit prints the USER’S DATA LIST.
The sender information is shown at the beginning of the list. The current settings of your unit
are listed after this.
27/12 2001 17:23 FAX 123 4567 CANON
p 001
««««««««««««««««««««««
«««
USER'S DATA LIST
«««
««««««««««««««««««««««
1. USER SETTINGS
UNIT TELEPHONE # 123 4567
UNIT NAME CANON
TX TERMINAL ID ON
TTI POSITION OUTSIDE IMAGE
TELEPHONE # MARK FAX
SCANNING CONTRAST STANDARD
OFFHOOK ALARM ON
VOLUME CONTROL
CALLING VOLUME 2
KEYPAD VOLUME 2
ALARM VOLUME 2
LINE MONITOR VOL. 2
RX CALL LEVEL HIGH
ACTIVITY REPORT
USER DATA LIST
PRINTING REPORT
3-10 Registering Information Chapter 3
4 Use d or u to select TEL LINE TYPE.
5 Press Set.
6 Use d or u to select the telephone line type
setting you want.
You can select from the following:
ROTARY PULSE
TOUCH TONE
7 Press Set.
8 Press Stop to return to standby mode.
Setting the Telephone Line Type
Before using your unit, you need to make sure it is set for your telephone line type*. If you are
unsure of your telephone line type, check with your local telephone company.
Follow this procedure if you need to change the telephone line type setting:
1 Press Function.
2 Press Data Registration.
3 Press Set twice.
Ex:
Ex:
Ex:
DATA REGSTRATION
USER SETTINGS
DATE & TIME
TEL LINE TYPE
TOUCH TONE
ROTARY PULSE
R-KEY SETTING
15:00 FaxOnly
* The default setting for the UK is TOUCH TONE.
The default setting for Ireland is ROTARY PULSE.
Chapter 3 Registering Information 3-11
Registering
Information
4 Use d or u to select R-KEY SETTING.
5 Press Set.
6 Use d or u to select PBX.
7 Press Set.
8 Use d or u to select the access type of your
switching system.
The default setting is EARTH CONNECTION.
You can select from the following:
PREFIX
HOOKING
EARTH CONNECTION
Dialling Through a Switchboard
A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your unit is
connected through a PBX or other telephone switching system, you have to dial the outside
line access number first, and then the number of the party you are calling.
To facilitate this procedure, you can register the access type and the outside line access
number under the R button so that you only need to press Function and R before dialling the
fax/telephone number you want to reach. This is explained below.
Registering the R Button
Follow this procedure to register the access type and outside line access number under the R
button:
1 Press Function.
2 Press Data Registration.
3 Press Set twice.
Ex:
Ex:
DATA REGSTRATION
USER SETTINGS
DATE & TIME
R-KEY SETTING
PSTN
PBX
EARTH CONNECTION
PREFIX
3-12 Registering Information Chapter 3
10 Use the numeric buttons to enter the outside
line access number (max. 20 digits).
11 Press R (Redial)/Pause to enter a pause.
12 Press Set.
13 Press Stop to return to standby mode.
If you selected HOOKING or EARTH CONNECTION in step 8:
9 Press Set.
10 Press Stop to return to standby mode.
If you selected PREFIX in step 8:
9 Press Set (twice for the MultiPASS C80/C70
and FAX-B230C/B210C).
Ex:
Ex:
Ex:
Ex:
Ex:
Ex:
REPORT SETTINGS
15:00 FaxOnly
PREFIX
123456
123456P
REPORT SETTINGS
15:00 FaxOnly
Chapter 4 Document Handling 4-1
Document
Handling
Chapter 4
Document Handling
Document Requirements ...................................................................................................... 4-2
Scanned Area of a Document ............................................................................................. 4-3
Loading Documents .............................................................................................................. 4-4
Problems With Multipage Documents ................................................................................. 4-6
Adding Pages to the Document........................................................................................... 4-6
4-2 Document Handling Chapter 4
Document Requirements
The documents you load into the ADF for sending, copying, and scanning must meet the
requirements shown in the table below.
Depending on your document, select automatic or manual document feed with the document
feed lever located at the top of the operation panel.
a
(Automatic Document Feed)
m
(Manual Document Feed)
Type of
document
Multipage documents of the same
thickness and weight.
Thick paper
Documents with uneven surfaces
Photographs
Small documents (e.g. business
cards, postcards)
Special types of paper
(Use of a carrier sheet is
recommended to avoid scratching
the surface of documents.)
Size
Max. 216 mm × Approx. 1 m Max. 216 mm × Approx. 1 m
(W × L) Min. 210 × 148 mm Min. 80 × 45 mm
Quantity
Max. 20 A4- or letter-size sheets* 1 sheet
Max. 10 legal-size sheets*
1 sheet for sizes other than these.
Thickness
0.08 to 0.13 mm 0.08 to 0.43 mm
Weight
75 to 90 g/m
2
90 to 340 g/m
2
* 75 g/m
2
paper
Chapter 4 Document Handling 4-3
Document
Handling
Problem Documents
To prevent document jams in the ADF, do not use any of the following:
Wrinkled or creased paper Carbon paper or carbon-backed paper
Curled or rolled paper Coated paper
Torn paper Onion skin or thin paper
Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF.
Make sure any glue, ink, or correction fluid on the document is completely dry before
loading it into the ADF.
If you have a document that will not feed properly into the ADF, make a photocopy of the
document and load the copy instead.
Scanned Area of a Document
The shaded area in the illustration below shows the scanned area of a document. Make sure
your document’s text and graphics are within this area.
A4
Max. 4.0 mm
Max. 4.0 mm
Colour Fax: Max. 6.0 mm
Max. 4.5 mm Max. 4.5 mm
4-4 Document Handling Chapter 4
Loading Documents
Follow this procedure to load documents into the ADF:
1 Open the document tray (MultiPASS models
only).
2 Set the document feed lever to a (automatic)
or m (manual) document feed.
If you are unsure which to select, p. 4-2.
(Automatic document feed)
(Manual document feed)
3 Adjust the document guides to the width of
the document.
Chapter 4 Document Handling 4-5
Document
Handling
(Automatic document feed)
(Manual document feed)
4 Gently insert the top of the document, face
down, into the ADF until you hear a beep.
Tap multipage documents on a flat surface to even
the edges before inserting them into the ADF.
The document is now ready.
For a multipage document, the pages are fed one by one from the bottom of the stack.
Wait until all pages of your document have been scanned before starting a new job.
c
When you have finished scanning your document, be sure to slide the document guides
outwards. Leaving the document guides near the centre of the ADF may obstruct opening
the printer cover, and cause damage to the unit.
4-6 Document Handling Chapter 4
Problems With Multipage Documents
If you have trouble feeding multipage documents into the ADF, remove the stack and tap it on
a flat surface to even the edges. Then “slant” the stack so that its front edge is bevelled, and
insert the stack into the ADF.
n
To avoid feeding problems, make sure the document meets the document requirements. ( p. 4-2)
Adding Pages to the Document
If you are using automatic document feed and you need to add pages to your document in the
ADF, wait until the last page starts feeding, then load up to 20 additional pages (10 legal size).
The last and first page should overlap by about 2.5 cm.
2.5 cm
Chapter 5 Paper Handling 5-1
Paper Handling
Chapter 5
Paper Handling
Print Media Requirements .................................................................................................... 5-2
Printable Areas .................................................................................................................... 5-3
Selecting Print Media ............................................................................................................ 5-4
Setting the Paper Thickness Lever ...................................................................................... 5-6
Loading Paper ........................................................................................................................ 5-7
Loading Envelopes ................................................................................................................ 5-8
Using Canon Specialty Print Media ................................................................................... 5-10
Specialty Print Media Guidelines ...................................................................................... 5-10
Printing on High Resolution Paper .................................................................................... 5-11
Using the Cleaning Sheet .............................................................................................. 5-11
Printing on Fabric Sheets .................................................................................................. 5-13
Printing on Banner Paper .................................................................................................. 5-14
5-2 Paper Handling Chapter 5
Print Media Requirements
You can stack the following media in the multi-purpose tray:
Print Media Size Weight Quantity
Paper Thickness
Lever Position
Plain paper A4 64-90 g/m
2
Approx. 100 sheets*
p (Left)
(210 × 297 mm/
8.27 × 11.69 in.)
(Max. 10 mm stack)
Letter
(215.9 × 279.4 mm/
8.5 × 11 in.)
Legal
(215.9 × 355.6 mm/
8.5 × 14 in.)
Envelopes European DL 10 envelopes
e
(Right)
(220 × 110 mm/
8.66 × 4.33 in.)
U.S. Commercial
No. 10
(241.3 × 104.1 mm/
9.5 × 4.1 in.)
Glossy photo
paper
A4, Letter 1 sheet
p
(Left)
Banner paper 210 × 297 mm 2 to 6 sheets (joined)
e
(Right)
Max. length:
1782 mm
High resolution
paper
A4, Letter Approx. 10 sheets
p (Left)
Bubble Jet
paper
A4, Letter Approx. 100 sheets
p (Left)
(Max. 10 mm stack)
Fabric sheet 241 × 356 mm 1 sheet
e (Right)
Transparencies A4, Letter 50 sheets
p (Left)
Back print film A4, Letter 10 sheets
p (Left)
High gloss film A4, Letter 1 sheet
p (Left)
* 75 g/m
2
paper
Chapter 5 Paper Handling 5-3
Paper Handling
Printable Areas
Paper
The shaded area below shows the printable area of A4-size paper. Be sure to print within this
area.
Envelope
The shaded area below shows the printable area of European DL-size envelopes. Be sure to
print within this area.
297 mm
210 mm
3 mm
7 mm*
3.4 mm 3.4 mm
Feed Direction
6.4 mm 10.4 mm
3 mm
7 mm
Feed Direction
EUROPEAN DL
A4
220 mm
110 mm
* The length of the lower margin varies depending on the printing conditions:
7 mm for black & white printing when not using the printer driver (4 mm when printing from memory).
16 mm for black & white and colour printing when using the printer driver.
21 mm for colour copying and printing of received colour faxes.
5-4 Paper Handling Chapter 5
Selecting Print Media
This section describes the different print media you can use with your unit. To achieve the
best possible printing performance of your unit, be sure to select the correct print media.
n
Be sure to test print media before purchasing large quantities.
For Canon print media, be sure to purchase the recommended print media types. ( below)
Plain Paper
Your unit supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular
copier paper, cotton bond paper, or typical letterhead. Your unit does not require special ink jet
paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on
the package to see if the paper has a preferred side for printing.
Envelopes
Your unit can print on European DL and U.S. Commercial No. 10 envelopes. You may be able
to load other sizes, but Canon cannot guarantee consistent performance on these.
Do not use the following types of envelopes since they may cause problems:
• Envelopes with windows, holes, perforations, cutouts, and double flaps.
• Envelopes made with special coated paper or deeply embossed paper.
• Envelopes with peel-off sealing strips.
• Envelopes with letters enclosed.
Glossy Photo Paper GP-301
A high gloss, thick paper that produces the look and feel of a photograph. Use this paper with
the Photo BJ cartridge to print photo-realistic images.
Banner Paper
Specifically designed for printing one continuous sheet in a banner format. The connected
sheets are divided by perforations and you can print from two to six sheets at a time.
High Resolution Paper HR-101/HR-101N
Designed to produce near-photographic quality print output with sharp and vivid graphics. For
best results, use this paper with the Photo BJ cartridge.
Chapter 5 Paper Handling 5-5
Paper Handling
Bubble Jet Paper LC-301
Developed for high quality printing with minimal or no smearing when in contact with water or
damp surfaces. This specially coated paper produces bright and vivid colours and stands up
to normal office highlighters.
Fabric Sheet FS-101
A machine-washable white cotton sheet for printing images or scanned photographs.
Back Print Film BF-102
A unique mylar-based translucent sheet, designed to deliver sharp, brilliant, high-intensity
colour images suitable for business presentations, design work, or professional reports. Back
print film is printed on the back (non-glossy) side of the film in mirror image and then viewed
from the front (glossy) side using a backlit device, such as a light box.
High Gloss Film HG-101
A bright white finish film that lends striking visual power to charts, graphs, and photographic
images. It creates a sharper and more vivid colour output than is possible with coated paper.
Transparencies CF-102
Produce excellent contrast, sharpness, and colour, creating crisp and professional overhead
presentations.
Do not use normal transparencies in the unit as they do not absorb ink and may cause ink to
run.
Starter Kit
Contains an assortment of different papers for you to try out.
Photo Kit
Contains a Photo BJ cartridge, a BJ cartridge container, and 60 sheets of Canon High
Resolution Paper.
5-6 Paper Handling Chapter 5
Setting the Paper Thickness Lever
The paper thickness lever adjusts the gap between the BJ cartridge print head and the print
media to suit the print media’s thickness. Before printing, be sure to set the paper thickness
lever.
For details on which position to set the paper thickness lever for the print media you are
using, p. 5-2.
n
If the paper thickness lever is not set correctly before printing, poor print quality may occur.
Follow this procedure to set the paper thickness lever:
1 Open the document tray (MultiPASS models
only).
2 Lift the document guides to open the printer
cover.
If the printer cover does not open easily, slide the
document guides outwards and then open the
printer cover.
3 Press C.
c
Do not try to manually move or stop
the cartridge holder since this may
damage the unit.
Do not touch the components shown
or any metal parts since this may
adversely affect operation of the unit
and/or affect print quality.
Document guides
Round shaft
Guide rail
Ribbon cable
Chapter 5 Paper Handling 5-7
Paper Handling
4 Set the paper thickness lever.
For details on which position to set for the print
media you are using, p. 5-2.
5 Press C.
The cartridge holder moves to its home position
on the right side of the unit and begins cleaning
the BJ cartridge print head. This process takes
about 55 seconds*.
c
Do not try to manually move or stop the
cartridge holder since this may damage
the unit.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
p (Left)
position
e (Right)
position
6 Close the printer cover.
7 Close the document tray (MultiPASS models
only).
Loading Paper
For details on loading paper in the multi-purpose tray, p. 2-19.
You can also load other types of print media in the multi-purpose tray. ( This chapter)
* For the Black BJ cartridge, the cleaning process takes about 15 seconds.
5-8 Paper Handling Chapter 5
Loading Envelopes
You can load up to 10 envelopes in the multi-purpose tray. For details on the types of
envelopes you can load, pp. 5-2, 5-4.
Follow this procedure to load envelopes in the multi-purpose tray:
1 Make sure the paper thickness lever is set to
e (right).
For details, p. 5-6.
c
Do not set the paper thickness lever
while the unit is printing since this will
cause problems.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
2 Prepare the envelopes as follows:
Arrange the stack of envelopes on a firm,
clean surface, and press down firmly on the
edges to make the folds crisp.
Press all the way around the envelopes to remove
any curls and expel air from inside the envelopes.
Also, press firmly on the area that corresponds to
the edges of the back flap.
Remove any curling from the envelopes by
holding the edges diagonally and bending
them gently.
Chapter 5 Paper Handling 5-9
Paper Handling
Run a pen or other rounded object along
the back flaps to flatten them.
The flaps should not bulge more than 5 mm.
1
2
Flap
3 Insert the stack of envelopes into the multi-
purpose tray q, and align the right edge of
the stack with the right side of the multi-
purpose tray. Slide the paper guide snugly
against the left edge of the stack w.
Insert the envelopes with the print side up (flaps
should not be visible).
Feed the top of the envelope (return address
portion) into the multi-purpose tray first.
Make sure the stack does not exceed the paper
limit mark (P).
The unit is now ready to print.
Paper Limit Mark
5-10 Paper Handling Chapter 5
Using Canon Specialty Print Media
Specialty Print Media Guidelines
n
Be sure to read any instructions that come with your Canon specialty print media, as these provide
important information on how to achieve the highest print quality.
Follow these guidelines:
When feeding transparencies or back print film, remove each sheet after it is delivered,
being careful not to touch any surfaces. Do not allow film sheets to stack up in the output
tray.
Let the printed sheets of film or paper dry completely before storing them.
Drying time:
Canon High Gloss Film HG-101, Canon Glossy Photo Paper GP-301: 10 minutes
Canon Transparencies CF-102, Canon Back Print Film BF-102: 15 minutes
Canon Fabric Sheet FS-101: 1 hour
When your printed sheets of film have dried
completely, cover the printed sides with a sheet
of plain (not coated) paper before storing. This is
recommended even if you place the sheets in a
clear file or plastic holder.
When loading transparencies or back print film, insert one sheet of plain paper as the last
sheet in the stack.
Do not leave film in the multi-purpose tray for long periods of time. Dust and dirt may
accumulate on the film resulting in spotty printing.
To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and
handling film.
To avoid fading, do not expose printed film to prolonged sunlight.
Store all print media flat. Do not remove them from their protective packaging until you are
ready to use them.
Store unused film at temperatures between 15° and 30°C. The relative humidity should be
between 10% and 70%.
Chapter 5 Paper Handling 5-11
Paper Handling
Printing on High Resolution Paper
To load high resolution paper in your unit, follow the same procedure as for loading paper in
the multi-purpose tray ( p. 2-19). However, before printing, be sure to raise both paper
output guides as shown below:
The paper output guides support the printed sheet as it exits the unit. This will keep the sheet
from sagging as it exits which can lead to poor print quality. When you finish printing on high
resolution paper, lower the paper output guides.
n
Always lower the paper output guides when using the unit as a fax machine, or they can cause
received faxes to pile up and jam.
Some types of high resolution paper require you to clean the unit’s rollers after using a
package of this paper. Refer to the instructions included with the high resolution paper. If you
need to clean the rollers, below.
Using the Cleaning Sheet
Read the instructions provided with the high resolution paper to see if you are required to
clean the unit’s rollers after using a package of this paper. A cleaning sheet may be included
with the high resolution paper.
The cleaning sheet removes paper dust from the unit’s rollers helping to prevent paper
feeding problems.
Follow this procedure to load and use the cleaning sheet:
1 Make sure the paper thickness lever is set to
p (left).
For details, p. 5-6.
c
Do not set the paper thickness lever
while the unit is printing since this will
cause problems.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
5-12 Paper Handling Chapter 5
2 Remove the backings from the two tapes on
the cleaning sheet.
1
2
3 With the sticky side towards you and going
into the multi-purpose tray first, insert the
cleaning sheet into the multi-purpose tray q,
and align the right edge of the sheet with the
right side of the multi-purpose tray. Slide the
paper guide snugly against the left edge of
the sheet w.
4 Press Function.
5 Press Cleaning.
6 Use d or u to select ROLLER CLEANING.
7 Press Set.
The cleaning sheet is fed into the unit and the
rollers are cleaned.
NOZZLE CHECK
ROLLER CLEANING
Chapter 5 Paper Handling 5-13
Paper Handling
Printing on Fabric Sheets
Canon Fabric Sheet FS-101 comes with a booklet that describes special handling procedures.
Be sure to read this booklet for special information on fabric sheets.
n
Do not use the fixing agent provided with the Canon Fabric Sheet FS-101. This agent is not
necessary when printing with your unit.
Do not touch newly printed fabric sheets until the ink has dried completely. This takes about an
hour.
Follow this procedure to load a fabric sheet in the multi-purpose tray:
1 Make sure the paper thickness lever is set to
e (right).
For details, p. 5-6.
c
Do not set the paper thickness lever
while the unit is printing since this will
cause problems.
2 With the cloth side towards you and the open
end at the top, insert one fabric sheet into the
multi-purpose tray q, and align the right edge
of the sheet with the right side of the multi-
purpose tray. Slide the paper guide snugly
against the left edge of the sheet w.
3 Your unit is now ready to print. Set your PC to
print on the fabric sheet.
4 When the fabric sheet is printed, let it dry for
about an hour to allow the ink to dry
completely.
5 When dry, peel the film backing from the
printed fabric sheet.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
1
2
Open end at the
top
5-14 Paper Handling Chapter 5
Printing on Banner Paper
Banner paper is a continuous sheet of paper with perforations at equal distances along its
length, where it can be cut to the length required. For best results, use Canon Banner Paper.
You can print banners from two to six sheets in length.
n
Always leave an extra sheet at the end of the banner—just in case the type runs over.
The shaded portion of the illustration below shows the maximum recommended printing area
of banner paper.
n
To prevent ink from running over the edges of the sheet, print within the margins shown above.
Printing on banner paper may require considerable amounts of ink, so use a new BJ cartridge or
tanks if necessary.
For best print results on banner paper, use light design patterns.
Follow this procedure to load banner paper in the multi-purpose tray:
1 Place the unit near the edge of a table so that
the paper can flow over the edge as it exits
the unit.
Make sure the paper rest is raised.
1782 mm (6 Sheets Max.)
2 Sheets Min.
297 mm
210 mm
3.4 mm
3.4 mm
12.7 mm 40 mm
Paper Rest
Chapter 5 Paper Handling 5-15
Paper Handling
2 Raise both paper output guides.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
1
2
3 Make sure the paper thickness lever is set to
e (right).
For details, p. 5-6.
c
Do not set the paper thickness lever
while the unit is printing since this will
cause problems.
4 Cut the banner paper along one of the
perforations to the length required. Then
gently fold along the perforations between the
first and second sheets.
Your banner can be up to six sheets (1782 mm)
long.
5 Place the banner paper behind the unit on a
flat surface. Then insert the first sheet into the
multi-purpose tray q, and align the right edge
of the sheet with the right side of the multi-
purpose tray. Slide the paper guide against
the left edge of the sheet, leaving a 1 mm gap
between the paper guide and the edge of the
sheet w.
Make sure the sheet is under the tab on the multi-
purpose tray.
Make sure the sheets behind the unit are aligned
with the multi-purpose tray.
Tab
5-16 Paper Handling Chapter 5
6 Your unit is now ready to print.
Set your PC to print on the banner paper.
Allow the paper to flow over the edge of the table
as it exits the unit.
n
Be sure to lower the paper output guides when you finish printing on banner paper.
Chapter 6 Speed Dialling 6-1
Speed Dialling
Chapter 6
Speed Dialling
What is Speed Dialling?........................................................................................................ 6-2
Speed Dialling Methods....................................................................................................... 6-2
One-Touch Speed Dialling .................................................................................................... 6-3
Registering Numbers for One-Touch Speed Dialling .......................................................... 6-3
Using One-Touch Speed Dialling ........................................................................................ 6-5
Coded Speed Dialling ........................................................................................................... 6-6
Registering Numbers for Coded Speed Dialling ................................................................. 6-6
Using Coded Speed Dialling ............................................................................................... 6-8
Group Dialling ........................................................................................................................ 6-9
Creating Groups .................................................................................................................. 6-9
Using Group Dialling.......................................................................................................... 6-12
Speed Dialling Lists ............................................................................................................ 6-13
Printing Speed Dialling Lists.............................................................................................. 6-13
6-2 Speed Dialling Chapter 6
What is Speed Dialling?
Speed dialling allows you to simplify dialling procedures by registering a fax/telephone
number(s) and name under a button or code. You can then dial that number by pressing only
one or a few buttons.
Speed Dialling Methods
The three speed dialling methods available with your unit are as follows:
One-Touch Speed Dialling (
p. 6-3)
Allows you to dial a fax or telephone number by pressing only one button. You can register up
to 12 destinations for one-touch speed dialling.
Coded Speed Dialling (
p. 6-6)
Allows you to dial a fax or telephone number by pressing Coded Dial followed by a two-digit
code of your choice. While coded speed dialling requires you to press more buttons, you can
register up to 100 different destinations.
Group Dialling (
p. 6-9)
Allows you to dial a group of registered one-touch and/or coded speed dialling fax numbers.
By registering a group for one-touch or coded speed dialling, you press only one or three
buttons to send a same document to several destinations.
The following pages describe how to register numbers for speed dialling and how to send
using speed dialling.
n
For MultiPASS models:
You can also register numbers for speed dialling from the MultiPASS Suite. (
Software User’s
Guide
)
Any settings adjusted from the unit operation panel will not be displayed in the MultiPASS Suite.
Settings changed from the MultiPASS Suite will override any settings made from the operation
panel.
Chapter 6 Speed Dialling 6-3
Speed Dialling
5 Use d or u to select a one-touch speed
dialling button (01 to 12).
If a one-touch speed dialling button has already
been registered, the number registered under that
button appears.
If a group is already registered under a one-touch
speed dialling button, GROUP DIAL appears.
6 Press Set twice.
One-Touch Speed Dialling
Registering Numbers for One-Touch Speed Dialling
One-touch speed dialling allows you to dial a fax/telephone number at the press of one
button. You can register up to 12 fax/telephone numbers; one for every one-touch speed
dialling button on the operation panel.
n
For MultiPASS models, you can also register fax/telephone numbers for one-touch speed dialling
from the MultiPASS Suite. (
Software User’s Guide
)
Follow this procedure to register numbers and names for one-touch speed dialling:
1 Press Function.
2 Press Data Registration.
3 Use d or u to select TEL REGISTRATION.
4 Press Set twice.
Ex:
DATA REGSTRATION
TEL REGISTRATION
1-TOUCH SPD DIAL
01=
04=
TELEPHONE NUMBER
TEL=_
Ex:
Ex:
6-4 Speed Dialling Chapter 6
11 To continue registering other one-touch speed
dialling buttons, repeat the procedure from
step 5.
-or-
Press Stop to return to standby mode.
n
You can print the 1-TOUCH SPD DIAL LIST showing all the numbers and names registered for
one-touch speed dialling ( p. 6-13). Keep this list near your unit so you can refer to it when
dialling.
9 Use the numeric buttons to enter the name
that goes with the number (max. 16
characters, including spaces).
If you are unsure how to enter characters,
p. 3-3.
If you have already registered a name and want to
keep the same name, ignore this step.
10 Press Set.
7 Use the numeric buttons to enter the fax/
telephone number you want to register (max.
120 digits, including spaces and pauses).
To enter a space, press Space. Spaces are
optional and are ignored during dialling.
To enter a pause, press R (Redial)/Pause.
To correct a mistake in the number, press l to
delete the rightmost digit.
To delete an entire entry or to change a previous
entry, press Clear.
If you have already registered a number and you
only want to change the name, ignore this step.
To cancel one-touch speed dialling for the button
you selected, press Clear then Set. Press Stop to
return to standby mode. The fax/telephone number
and name registered under that button will be
deleted.
8 Press Set twice.
Ex:
Ex:
Ex:
Ex:
TEL=20 545 8545_
DATA ENTRY OK
NAME
_:A
Canon EUROPA:A
Ex:
DATA ENTRY OK
05=
15:00 FaxOnly
Chapter 6 Speed Dialling 6-5
Speed Dialling
4 Press the one-touch speed dialling button
assigned to the number you wish to fax.
The number registered under that one-touch
speed dialling button is displayed.
If you press the wrong button, press Stop, then
press the correct button.
NO TEL # appears if no fax number is assigned
to the one-touch speed dialling button you
pressed.
5 Press Start (Start/Scan) to begin scanning
for sending, or wait a few seconds for the unit
to begin scanning automatically.
If you prefer the unit never to scan a document
automatically after a few seconds, disable the
TIME OUT setting. ( p. 14-6)
n
You can also use one-touch speed dialling to send a document to more than one destination at a
time. ( p. 7-14)
To dial a telephone number registered for one-touch speed dialling, simply lift the handset and
press the one-touch speed dialling button.
Using One-Touch Speed Dialling
To use this feature, you must first register a number for one-touch speed dialling. ( p. 6-3)
Follow this procedure to send documents using one-touch speed dialling:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
Ex:
(Currently used memory)
(Standby to scan)
MEMORY USED 0%
DOCUMENT READY
Ex:
TEL=905 795 1111
6-6 Speed Dialling Chapter 6
Coded Speed Dialling
Registering Numbers for Coded Speed Dialling
Coded speed dialling allows you to dial a fax/telephone number by pressing only three
buttons. First you press Coded Dial and then you enter a two-digit code under which you
have registered a fax/telephone number. You can register up to 100 different fax/telephone
numbers for coded speed dialling.
n
For MultiPASS models, you can also register fax/telephone numbers for coded speed dialling from
the MultiPASS Suite. (
Software User’s Guide
)
Follow this procedure to register numbers and names for coded speed dialling:
1 Press Function.
2 Press Data Registration.
3 Use d or u to select TEL REGISTRATION.
4 Press Set.
5 Use d or u to select CODED SPEED DIAL.
6 Press Set.
7 Use d or u to select a coded speed dialling
code (00 to 99).
If a coded speed dialling code has already been
registered, the number registered under that code
appears.
If a group is already registered under a coded
speed dialling code, GROUP DIAL appears.
8 Press Set twice.
Ex:
DATA REGSTRATION
TEL REGISTRATION
1-TOUCH SPD DIAL
CODED SPEED DIAL
A00=
A01=
TELEPHONE NUMBER
TEL=_
Ex:
Ex:
Chapter 6 Speed Dialling 6-7
Speed Dialling
11 Use the numeric buttons to enter the name
that goes with the number (max. 16
characters, including spaces).
If you are unsure how to enter characters,
p. 3-3.
If you have already registered a name and want to
keep the same name, ignore this step.
12 Press Set.
13 To continue registering other coded speed
dialling codes, repeat the procedure from step
7.
-or-
Press Stop to return to standby mode.
n
You can print the CODED SPEED DIAL LIST showing all the numbers and names registered for
coded speed dialling ( p. 6-13). Keep this list near your unit so you can refer to it when dialling.
9 Use the numeric buttons to enter the fax/
telephone number you want to register (max.
120 digits, including spaces and pauses).
To enter a space, press Space. Spaces are
optional and are ignored during dialling.
To enter a pause, press R (Redial)/Pause.
To correct a mistake in the number, press l to
delete the rightmost digit.
To delete an entire entry or to change a previous
entry, press Clear.
If you have already registered a number and you
only want to change the name, ignore this step.
To cancel coded speed dialling for the code you
selected, press Clear then Set. Press Stop to
return to standby mode. The fax/telephone number
and the name registered under that code will be
deleted.
10 Press Set twice.
Ex:
Ex:
Ex:
Ex:
TEL=3 3758 2111_
DATA ENTRY OK
NAME
_:A
Canon Inc.:a
DATA ENTRY OK
A02=
15:00 FaxOnly
Ex:
6-8 Speed Dialling Chapter 6
4 Press Coded Dial.
5 Use the numeric buttons to enter the two-digit
code assigned to the number you wish to fax.
The number registered under that coded speed
dialling code is displayed.
If you enter the wrong code, press Stop. Then
press Coded Dial and enter the correct code.
NO TEL # appears if no fax number is assigned
to the coded speed dialling code you entered.
6 Press Start (Start/Scan) to begin scanning
for sending, or wait a few seconds for the unit
to begin scanning automatically.
If you prefer the unit never to scan a document
automatically after a few seconds, disable the
TIME OUT setting. ( p. 14-6)
n
You can also use coded speed dialling to send a document to more than one destination at a
time. ( p. 7-14)
To dial a telephone number registered for coded speed dialling, simply lift the handset, press
Coded Dial, and enter the two-digit code.
Using Coded Speed Dialling
To use this feature, you must first register a number for coded speed dialling. ( p. 6-6)
Follow this procedure to send documents using coded speed dialling:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
(Currently used memory)
(Standby to scan)
Ex:
Ex:
MEMORY USED 0%
DOCUMENT READY
A
A01
TEL=03 3758 2111
Ex:
Chapter 6 Speed Dialling 6-9
Speed Dialling
Group Dialling
Creating Groups
If you frequently send documents to a same group of fax numbers, you can create a group of
these numbers and register them under a speed dialling button or code. This enables you to
press a single one-touch speed dialling button, or press Coded Dial and enter a two-digit
code to send the same document to all the fax numbers in the group.
n
You can only group numbers that have already been registered for one-touch or coded speed
dialling.
A group can contain up to 111 destinations.
For MultiPASS models, you can also create groups from the MultiPASS Suite. (
Software
User’s Guide
)
Follow this procedure to create groups:
1 Press Function.
2 Press Data Registration.
3 Use d or u to select TEL REGISTRATION.
4 Press Set.
5 Use d or u to select GROUP DIAL.
6 Press Set.
7 Select a one-touch speed dialling button or
coded speed dialling code under which you
want to register the group.
To register a group under a one-touch
speed dialling button:
Use d or u to select the button under
which you want to register the group (01 to
12).
If a one-touch speed dialling button has already
been registered, 1-TOUCH SPD or GROUP
DIAL appears.
Ex:
Ex:
DATA REGSTRATION
TEL REGISTRATION
1-TOUCH SPD DIAL
GROUP DIAL
01=1-TOUCH SPD
03=
6-10 Speed Dialling Chapter 6
9 Enter the one-touch and/or coded speed
dialling numbers you want to register in the
group.
To enter a destination registered for one-
touch speed dialling:
Press Function, then press the one-touch
speed dialling button(s) assigned to the
number(s) you want to register in the group.
Then press Function again.
To enter a destination registered for coded
speed dialling:
Press Coded Dial, then use the numeric
buttons to enter the two-digit code assigned
to the number you want to register in the
group. Repeat for other codes.
The number registered under the button or
code you enter appears, or GROUP DIAL
appears if you select a group.
You cannot enter numbers not registered for
one-touch or coded speed dialling (i.e. with the
numeric buttons).
You can enter buttons or codes that have
groups registered under them.
To register a group under a coded speed
dialling code:
Press Coded Dial, then use the numeric
buttons to enter the code under which you
want to register the group (00 to 99).
If a coded speed dialling code has already been
registered, CODED SPEED or GROUP DIAL
appears.
n
If you wish to register a group under a
button or code already registered for speed
dialling, or you want to re-enter a group, you
must delete the previous information first.
( pp. 6-3, 6-6)
8 Press Set twice.
Ex:
Ex:
Ex:
A21=
TELEPHONE NUMBER
TEL=
01=905 795 1111
A01=03 3758 2111
Chapter 6 Speed Dialling 6-11
Speed Dialling
13 To continue registering other groups, repeat
the procedure from step 7.
-or-
Press Stop to return to standby mode.
n
You can print the GROUP DIAL LIST showing all the numbers and names registered for group
dialling ( p. 6-13). Keep this list near your unit so you can refer to it when dialling.
11 Use the numeric buttons to enter a name for
the group (max.16 characters, including
spaces).
If you are unsure how to enter characters,
p. 3-3.
If you have already registered a name and want to
keep the same name, ignore this step.
12 Press Set.
To add destinations to a group already
registered, simply enter them as explained in
this step.
If you enter the wrong destination, or if you
want to delete a destination already registered
in a group, use d or u to select that entry, then
press Clear.
To cancel group dialling for the button or code
you selected, press Clear until all entries are
deleted, then press Set. Press Stop to return to
standby mode. All fax numbers and the name of
the group registered under that button or code
will be deleted.
10 Press Set twice.
Ex:
Ex:
Ex:
NAME
_:A
Canon GROUP 2_:1
DATA ENTRY OK
04=1-TOUCH SPD
15:00 FaxOnly
6-12 Speed Dialling Chapter 6
4 Enter the group registered under a one-touch
speed dialling button or coded speed dialling
code.
To enter a group registered under a one-
touch speed dialling button:
Press the one-touch speed dialling button
assigned to the group you wish to fax.
If you press the wrong button, press Stop, then
press the correct button.
To enter a group registered under a coded
speed dialling code:
Press Coded Dial, then use the numeric
buttons to enter the two-digit code assigned
to the group you wish to fax.
If you enter the wrong code, press Stop. Then
press Coded Dial and enter the correct code.
5 Press Start (Start/Scan) to begin scanning
for sending, or wait a few seconds for the unit
to begin scanning automatically.
If you prefer the unit never to scan a document
automatically after a few seconds, disable the
TIME OUT setting. ( p. 14-6)
Using Group Dialling
To use this feature, you must first register a group of fax numbers for one-touch or coded
speed dialling. ( p. 6-9)
Follow this procedure to send a document to a group of destinations registered under a one-
touch speed dialling button or coded speed dialling code:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
(Currently used memory)
(Standby to scan)
Ex:
MEMORY USED 0%
Ex:
DOCUMENT READY
TEL=GROUP DIAL
A21=
TEL=GROUP DIAL
Chapter 6 Speed Dialling 6-13
Speed Dialling
Speed Dialling Lists
You can print lists of fax/telephone numbers registered for speed dialling. Keep these lists
near your unit so you can refer to them when dialling.
Printing Speed Dialling Lists
Follow this procedure to print speed dialling lists:
1 Press Function.
2 Press Report.
3 Use d or u to select SPEED DIAL LIST.
4 Press Set.
5 Use d or u to select the list you want to print.
You can select from the following:
1-TOUCH LIST
CODED DIAL LIST
GROUP DIAL LIST
6 Press Set.
If you selected 1-TOUCH LIST or CODED DIAL
LIST above, select in what order you want the
destinations to be printed:
Press T to print the list with the names of the
destinations in alphabetical order.
-or-
Press # to print the list in code or button order.
The unit prints the list.
Samples of the lists are shown on the following page.
Ex:
ACTIVITY REPORT
SPEED DIAL LIST
1-TOUCH LIST
CODED DIAL LIST
SORTED OUTPUT
YES=(A) NO=(#)
6-14 Speed Dialling Chapter 6
1-TOUCH SPD DIAL LIST
Unsorted list: Destinations listed
in button order.
Sorted list: Destinations listed in
alphabetical order.
CODED SPEED DIAL LIST
Unsorted list: Destinations listed
in code order.
Sorted list: Destinations listed in
alphabetical order.
GROUP DIAL LIST
27/12 2001 17:23 FAX 123 4567 CANON p 001
NO.
[ 01]
[ 03]
[ 04]
[ 05]
[ 12]
CONNECTION TEL
905 795 1111
GROUP DIAL
2 50921
1 432 2060
2 887 0166
CONNECTION ID
Canon CANADA
Canon EUROPA
Canon ITALIA
Canon OPTICS
Canon AUSTRALIA
««««««««««««««««««««
««« 1-TOUCH SPD DIAL LIST «««
««««««««««««««««««««
27/12 2001 17:23 FAX 123 4567 CANON p 001
NO.
[ 12]
[ 01]
[ 03]
[ 04]
[ 05]
CONNECTION TEL
2 887 0166
905 795 1111
GROUP DIAL
2 50921
1 432 2060
CONNECTION ID
Canon AUSTRALIA
Canon CANADA
Canon EUROPA
Canon ITALIA
Canon OPTICS
««««««««««««««««««««
««« 1-TOUCH SPD DIAL LIST «««
««««««««««««««««««««
27/12 2001 17:23 FAX 123 4567 CANON p 001
NO.
[T 00]
[T 01]
[T 02]
[T 03]
[T 21]
[T 32]
CONNECTION TEL
2131 1250
03 3758 2111
1 49 39 25 25
516p488 6700
GROUP DIAL
81 773 3173
CONNECTION ID
Canon CANADA
Canon EUROPA
Canon ITALIA
Canon OPTICS
Canon AUSTRALIA
««««««««««««««««««««
««« 1-TOUCH SPD DIAL LIST «««
««««««««««««««««««««
27/12 2001 17:23 FAX 123 4567 CANON p 001
NO.
[T 00]
[T 02]
[T 21]
[T 01]
[T 03]
[T 32]
CONNECTION TEL
2131 1250
1 49 39 25 25
GROUP DIAL
03 3758 2111
516p488 6700
81 773 3173
CONNECTION ID
Canon DEUTSCH.
Canon FRANCE
Canon GROUP 1
Canon TOKYO
Canon U.S.A.
Canon UK
««««««««««««««««««««
««« CODED SPEED DIAL LIST «««
««««««««««««««««««««
p 001
Canon ITALIA
Canon DEUTSCH.
Canon FRANCE
Canon UK
Canon CANADA
Canon U.S.A.
CANON
««««««««««««««««««««
««« GROUP DIAL LIST «««
««««««««««««««««««««
[ 07] Canon GROUP 2
[T 21] Canon GROUP 1
[ 04] 2 50921
[T 00] 2131 1250
[T 02] 1 49 39 25 25
[T 32] 81 773 3173
[ 01] 905 795 1111
[T 03] 516p488 6700
27/12 2001 17:23 FAX 123 4567
Chapter 7 Sending Faxes 7-1
Sending Faxes
Chapter 7
Sending Faxes
Preparing to Send a Fax ....................................................................................................... 7-3
Documents You Can Fax ..................................................................................................... 7-3
Adjusting the Quality of Your Faxes ..................................................................................... 7-3
Setting Colour or Black & White Transmission ................................................................ 7-3
Setting the Scanning Resolution ..................................................................................... 7-4
Setting the Scanning Contrast ......................................................................................... 7-5
Dialling Methods .................................................................................................................. 7-6
Sending Methods................................................................................................................... 7-7
Memory Sending ................................................................................................................. 7-7
Manual Sending Via the Handset ........................................................................................ 7-8
Cancelling Sending ............................................................................................................. 7-10
Redialling When the Line is Busy...................................................................................... 7-11
Manual Redialling .............................................................................................................. 7-11
Cancelling Manual Redialling ........................................................................................ 7-11
Automatic Redialling .......................................................................................................... 7-11
What is Automatic Redialling? ....................................................................................... 7-11
Cancelling Automatic Redialling .................................................................................... 7-12
Setting the Options for Automatic Redialling ................................................................. 7-12
Sequential Broadcasting .................................................................................................... 7-14
Sending a Document to More Than One Destination ....................................................... 7-14
Sending a Document Using Group Dialling ...................................................................... 7-16
Delayed Sending (MultiPASS Models Only) ..................................................................... 7-16
Sending Other Documents While Your Unit is Set for Delayed Sending .......................... 7-16
Documents Stored in Memory ........................................................................................... 7-17
Printing a List of Documents in Memory ........................................................................... 7-17
Printing a Document in Memory ........................................................................................ 7-18
Deleting a Document From Memory ................................................................................. 7-20
7-2 Sending Faxes Chapter 7
Using Alternative Telephone Networks (All Models Except the
MultiPASS C75/FAX-B215C)............................................................................................ 7-21
Registering an Alternative Telephone Network ................................................................. 7-22
Sending With an Alternative Telephone Network .............................................................. 7-23
Registering Speed Dialling With the M Button .................................................................. 7-24
Chapter 7 Sending Faxes 7-3
Sending Faxes
Preparing to Send a Fax
Documents You Can Fax
For information on the types of documents you can fax, their requirements, and details on
loading documents, Chapter 4.
Adjusting the Quality of Your Faxes
Canon’s Ultra High Quality (UHQ™) imaging technology enables you to send documents that
are very close to the quality of the original. Your unit allows you to send a document in colour
or black & white, and to adjust the resolution and contrast to best suit your particular
document.
Setting Colour or Black & White Transmission
Your unit can send faxes in black & white. It can also send faxes in colour to fax machines
with colour capability. Before sending a document, you need to adjust whether the document
will be sent in colour, or in black & white only.
To send in black & white:
Make sure the Colour/B&W (Color/B&W) button’s light is off. If not, press Colour/B&W
(Color/B&W) to turn it off.
To send in colour (to fax machines that support colour fax reception):
Press Colour/B&W (Color/B&W) to turn on its light.
n
If you attempt to send a colour document to a fax machine that does not support colour faxing, the
document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN B/W).
Try sending again in black & white. For the MultiPASS C75/ FAX-B215C, you can enable the
COLOUR DIRECT TX setting ( p. 14-6) that converts colour faxes to black & white if the other
party’s fax machine does not support colour faxing, thus enabling you to send colour documents to
any fax machine without an error occurring.
7-4 Sending Faxes Chapter 7
Setting the Scanning Resolution
Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause
text and graphics to have a jagged appearance, while higher resolutions provide smoother
curves and lines, crisp text and graphics, and a better match to traditional typeface designs.
n
The higher the resolution, the higher the output quality, but the slower the scanning speed.
For black & white sending, set the resolution as follows:
1 Make sure the light above Colour/B&W
(Color/B&W) is turned off.
If not, press Colour/B&W (Color/B&W) to turn it
off.
2 Press Image Quality (Resolution) to select
the resolution setting you want.
You can select from the following:
FAX STANDARD
Suitable for most text-only documents.
FAX FINE
Suitable for fine-print documents.
FAX PHOTO
Suitable for documents that contain images such
as photos. With this setting, areas of the
document that contain photos are automatically
scanned with 64 levels of grey, rather than just
two (black & white).
After about 10 seconds, the LCD returns to standby mode.
For colour sending, set the resolution as follows:
1 Press Colour/B&W (Color/B&W) to turn on
its light.
2 Press Image Quality (Resolution) to select
the resolution setting you want.
You can select from the following:
FAX STANDARD
Provides standard colour resolution.
FAX FINE
Provides a higher quality colour resolution.
After about 10 seconds, the LCD returns to standby mode.
n
You can change the resolution setting while the document is being scanned for sending. However,
please note that your new setting will only be effective from the next page scanned.
Ex:
Ex:
FAX PHOTO
FAX FINE
Chapter 7 Sending Faxes 7-5
Sending Faxes
4 Use d or u to select SCAN CONTRAST.
5 Press Set.
6 Use d or u to select the scanning contrast
you want.
You can select from the following:
STANDARD
Adequate for most documents.
DARKER
Suitable for light documents.
LIGHTER
Suitable for dark documents.
7 Press Set.
8 Press Stop to return to standby mode.
Setting the Scanning Contrast
Contrast is the difference in brightness between the lightest and darkest parts of a printed
document. You can adjust the contrast your unit uses to send or copy black & white
documents. Adjust according to how light or dark your document is.
n
For MultiPASS models, you can also set the scanning contrast for sending from the MultiPASS
Suite. (
Software User’s Guide
)
Follow this procedure to set the scanning contrast:
1 Press Function.
2 Press Data Registration.
3 Press Set twice.
Ex:
Ex:
Ex:
DATA REGSTRATION
USER SETTINGS
DATE & TIME
SCAN CONTRAST
STANDARD
DARKER
OFFHOOK ALARM
15:00 FaxOnly
7-6 Sending Faxes Chapter 7
Dialling Methods
There are several ways of dialling the number of the party you want to send to. They are as
follows:
• Regular Dialling
Dial a fax number by using the numeric buttons, just like dialling a telephone number.
• One-Touch Speed Dialling
Dial a fax number by pressing the one-touch speed dialling button (01 to 12) that the
number is assigned to. For details on registering and using one-touch speed dialling,
pp. 6-3, 6-5.
• Coded Speed Dialling
Dial a fax number by pressing Coded Dial followed by the two-digit code (00 to 99) that the
number is assigned to. For details on registering and using coded speed dialling, pp. 6-6,
6-8.
• Group Dialling
Send a document to a predefined group of fax numbers. (The numbers must already be
registered under one-touch speed dialling buttons or coded speed dialling codes.) For
details on creating groups and using group dialling, pp. 6-9, 6-12.
PC Dialling (MultiPASS Models Only)
Dial a fax number from your PC using the MultiPASS Suite. (
Software User’s Guide
)
Chapter 7 Sending Faxes 7-7
Sending Faxes
Sending Methods
This section describes the methods and advantages of the two main sending methods:
Memory sending
and
Manual sending via the handset
.
Memory Sending
Memory sending is a quick and easy way to send a document. As the first page of a
multipage document is being scanned into the unit’s memory, your unit begins calling the
other party and transmitting the information even as the remaining pages are being scanned.
Since your unit is multitasking, you can even scan a document into memory while performing
other tasks.
The unit has enough memory to store up to approximately 42* pages** (fewer if the document
contains many graphics or particularly dense text).
Follow this procedure for memory sending:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
You may be unable to use memory sending if the
percentage shown in the LCD is close to 100%.
Use manual sending via the handset instead.
( p. 7-8)
4 Dial the other party’s fax number.
For dialling methods, p. 7-6.
If you enter the wrong number, press Stop, then
enter the correct number.
If you must first dial a digit to get an outside line
(“9”, for example), add a pause after that digit by
pressing R (Redial)/Pause.
Ex:
(Currently used memory)
(Standby to scan)
MEMORY USED 0%
DOCUMENT READY
TEL= 9p7654321
* MultiPASS C80/FAX-B230C: Up to approximately 426 pages.
** Based on Canon FAX Standard Chart No. 1, standard mode.
Ex:
7-8 Sending Faxes Chapter 7
5 Press Start (Start/Scan) to begin scanning
for sending, or if you used speed dialling, wait
a few seconds for the unit to begin scanning
automatically.
If you prefer the unit never to scan a document
automatically after a few seconds, disable the
TIME OUT setting. ( p. 14-6)
To cancel sending once dialling has started, press
Stop then T. ( p. 7-10)
n
You can scan up to 30 different documents for memory sending.
When an error occurs during sending, the document is automatically deleted from memory, even
if it was not sent completely.
If you attempt to send a colour document to a fax machine that does not support colour faxing,
the document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN
B/W). Try sending again in black & white. For the MultiPASS C75/ FAX-B215C, you can enable
the COLOUR DIRECT TX setting ( p. 14-6) that converts colour faxes to black & white if the
other party’s fax machine does not support colour faxing, thus enabling you to send colour
documents to any fax machine without an error occurring.
Manual Sending Via the Handset
Manual sending via the handset allows you to talk to the other party before sending a
document. This method is useful if the other party must manually set their fax machine to
receive before they can receive a fax.
Follow this procedure for manual sending via the handset:
n
For this mode, you need to connect the optional handset, a telephone, or an extension phone to
your unit. ( p. 2-6)
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
(Currently used memory)
(Standby to scan)
MEMORY USED 0%
DOCUMENT READY
Ex:
Chapter 7 Sending Faxes 7-9
Sending Faxes
4 Press Hook.
You can also lift the handset instead of pressing
Hook.
5 Dial the other party’s fax/telephone number.
For dialling methods, p. 7-6.
If you make a mistake during dialling, press Hook
or hang up the handset and start again from step
4.
6 When you hear the other party answer the
call, pick up the handset to start talking.
If you pressed Hook in step 4 instead of lifting the
handset, you will hear the other party’s voice but
they will not be able to hear you through the
speaker. Pick up the handset to talk to the other
party.
If you hear a high-pitched signal instead of the
other party’s voice, press Start (Start/Scan). If
you picked up the handset to dial, press Start
(Start/Scan) and hang up the handset. The unit
will begin sending the document.
7 When you are ready to send the document,
ask the other party to press the start button
on their fax unit.
8 When you hear the high-pitched signal of the
other party’s fax unit press Start (Start/Scan)
on the unit and then hang up the handset.
The unit begins sending the document.
n
Be sure to hang up the handset
after
you press Start (Start/Scan) on the unit; otherwise the call
will be disconnected.
The unit will beep if the handset is not hung up properly. Make sure the handset is seated
properly in its cradle. If you do not want the unit to beep, disable the OFFHOOK ALARM setting.
( p. 14-4)
If you attempt to send a colour document to a fax machine that does not support colour faxing,
the document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN
B/W). Try sending again in black & white. For the MultiPASS C75/ FAX-B215C, you can enable
the COLOUR DIRECT TX setting ( p. 14-6) that converts colour faxes to black & white if the
other party’s fax machine does not support colour faxing, thus enabling you to send colour
documents to any fax machine without an error occurring.
Ex:
TEL=
TEL= 7654321
7-10 Sending Faxes Chapter 7
Cancelling Sending
Follow this procedure if you want to stop sending a document before transmission is
completed:
Cancel manual sending via the handset as follows:
1 Press Stop.
The transmission is cancelled.
The unit prints an ERROR TX REPORT.
( p. 11-4)
Cancel memory sending as follows:
1 Press Stop.
The unit asks you to confirm that you want to
cancel sending.
CANCEL? AYES #NO
YES=(A) NO=(#)
2 Press T to cancel sending.
Sending is not cancelled until you press T.
If you change your mind and want to continue
sending, press #.
To cancel transmission of a document waiting to
be sent, you will have to delete it from memory.
( p. 7-20)
The unit prints an ERROR TX REPORT.
( p. 11-4)
n
When you cancel sending, you may need to open the operation panel to remove the document
from the ADF. ( p. 13-3)
Chapter 7 Sending Faxes 7-11
Sending Faxes
Redialling When the Line is Busy
There are two methods of redialling:
Manual redialling
and
Automatic redialling
. This section
explains these two methods.
Manual Redialling
Press R (Redial)/Pause to dial the last number you dialled with the numeric buttons. (This
starts redialling regardless of whether automatic redialling is enabled.)
Cancelling Manual Redialling
To cancel manual redialling, press Stop.
Automatic Redialling
What is Automatic Redialling?
When you are sending a document using memory sending and the other party’s line is busy,
the unit waits the specified time and then dials the same number again. You can set your unit
to redial several times if previous attempts fail because of a busy signal. This feature is called
Automatic redialling
.
After the initial dial attempt, your unit is factory-set to wait two minutes and then try to dial
again. If the second attempt fails because the line was busy, the unit will again wait for two
minutes and make a final attempt to complete the call.
Automatic redialling can be turned off and on. The number of redialling attempts and the time
interval between attempts can also be adjusted. ( p. 7-12)
If all redialling attempts are unsuccessful, the unit will cancel the transmission and print an
ERROR TX REPORT to remind you that the transmission was not completed. ( p. 11-4)
n
For MultiPASS models, you can also set the automatic redialling feature from the MultiPASS Suite.
(
Software User’s Guide
)
When automatic redialling is in use, the LCD alternately displays AUTO REDIAL and the
transaction number (TX/RX NO.) while it is waiting to redial.
7-12 Sending Faxes Chapter 7
Cancelling Automatic Redialling
Automatic redialling cannot be cancelled with the Stop button while the unit is waiting to
redial.
Follow this procedure to cancel automatic redialling:
1 Wait until the unit begins redialling.
2 Press Stop.
The unit asks you to confirm that you want to
cancel.
3 Press T to cancel redialling.
Redialling is not cancelled until you press T.
If you change your mind and want to continue
redialling, press #.
The unit prints an ERROR TX REPORT.
( p. 11-4)
n
If you want to cancel a transmission while the unit is waiting to redial, you will have to delete the
document from memory. ( p. 7-20)
Setting the Options for Automatic Redialling
You can set the following options for automatic redialling:
• Whether or not the unit redials automatically.
The number of times the unit attempts to redial.
• The time interval between redialling attempts.
Follow this procedure to adjust the automatic redialling settings:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select TX SETTINGS.
5 Press Set.
DIALING
CANCEL? AYES #NO
YES=(A) NO=(#)
DATA REGSTRATION
USER SETTINGS
TX SETTINGS
ECM TX
Chapter 7 Sending Faxes 7-13
Sending Faxes
11 Use the numeric buttons to enter the time
interval between rediallings.
You can select from 1 to 99 minutes.
The default setting is 2 minutes.
12 Press Set.
13 Press Stop to return to standby mode.
9 Use the numeric buttons to enter the number
of times you want the unit to redial.
You can select from 1 to 10 times.
The default setting is twice.
10 Press Set twice.
6 Use d or u to select AUTO REDIAL.
7 Press Set.
To disable automatic redialling, use d or u to
select OFF, then press Set. Press Stop to return to
standby mode.
To enable automatic redialling, use d or u to
select ON. Continue with the steps below.
8 Press Set twice.
Ex:
Ex:
Ex:
Ex:
Ex:
Ex:
AUTO REDIAL
ON
REDIAL TIMES
2TIMES
5TIMES
REDIAL INTERVAL
2MIN.
5MIN.
TIME OUT
15:00 FaxOnly
7-14 Sending Faxes Chapter 7
4 Enter up to 113 fax numbers using any of the
following methods:
One-touch speed dialling:
Press the desired one-touch speed dialling
button(s).
Coded speed dialling:
Press Coded Dial, then use the numeric
buttons to enter the two-digit code. Repeat
for other codes.
Be sure to press Coded Dial before each code.
Sequential Broadcasting
Sending a Document to More Than One Destination
This feature allows you to scan a document once and send it to several destinations. You can
send the document to a maximum of 113 destinations using a combination of the following
dialling methods:
One-touch speed dialling: up to 12 destinations
Coded speed dialling: up to 100 destinations
• Regular dialling (using the numeric buttons): one destination
You can enter the destinations in any order. (Be sure to press Set after your entry with the
numeric buttons.)
n
If you frequently send documents to the same group of destinations, you can group them and
register these numbers for group dialling. You can register up to 111 fax numbers with group
dialling and send the same document to these numbers at the press of one or three buttons.
( p. 6-9)
Follow this procedure to send a document to more than one destination:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
(Currently used memory)
(Standby to scan)
Ex:
Ex:
Ex:
MEMORY USED 0%
DOCUMENT READY
TEL=905 795 1111
A01
TEL=03 3758 2111
Ex:
Chapter 7 Sending Faxes 7-15
Sending Faxes
Regular dialling:
Use the numeric buttons to enter the fax
number, then press Set.
You can only enter one fax number this way.
n
If you enter an incorrect destination, press
Function, then Clear. Then press
Function again, and enter the correct
destination.
You must enter the second fax number
within five seconds of entering the first
one. All subsequent fax numbers must be
entered within 10 seconds. If you wait
longer than these times, the unit
automatically begins scanning the
document for sending. If you prefer the
unit not to do this, disable the TIME OUT
setting. ( p. 14-6)
If you want to review the numbers you
entered, press Function and use d or u
to scroll through the numbers.
5 Press Start (Start/Scan) to begin scanning
for sending, or wait a few seconds for the unit
to begin scanning automatically.
The unit will first send the document to the one-
touch speed dialling destinations, then the coded
speed dialling destinations, and finally to the
destination dialled using regular dialling.
If you prefer the unit never to scan a document
automatically after a few seconds, disable the
TIME OUT setting. ( p. 14-6)
To cancel sending, press Stop then T. Sending to
all destinations you specified in step 4 will be
cancelled (you cannot cancel only one
destination), and the unit will print a MULTI TX/RX
REPORT. ( p. 11-5)
n
If a number is busy, the unit will continue sending to the other destinations and then redial the
number that was busy.
If the unit’s memory becomes full while scanning your document, MEMORY FULL will appear in
the LCD. If this happens, remove the remainder of the document from the ADF (you may need to
open the operation panel to do so), then divide the document into several sections and send
each section separately.
If you attempt to send a colour document to a fax machine that does not support colour faxing,
the document will not be sent, the LCD will display TRY AGAIN IN B&W (TRY AGAIN IN
B/W), and transmission to that destination will be cancelled. Try sending again in black & white.
(For the MultiPASS C75/FAX-B215C, this occurs even if the COLOUR DIRECT TX setting is
enabled.)
TEL=2 887 0166
Ex:
7-16 Sending Faxes Chapter 7
Sending a Document Using Group Dialling
If you frequently send faxes to the same group of fax numbers, you can create a group of
these numbers. Groups are stored under one-touch speed dialling buttons or coded speed
dialling codes. For details, p. 6-9.
Delayed Sending (MultiPASS Models Only)
You can use your unit to send faxes at a preset time. This feature is called
Delayed sending
or
Timer sending
. By using this feature, you can take advantage of lower long distance rates at
night, for example.
n
You can only set this feature from the MultiPASS Suite. (
Software User’s Guide
)
To use this feature, your PC must be turned on and connected to the unit.
Sending Other Documents While Your Unit is Set for
Delayed Sending
Your unit is a multitasking device, so you can perform other tasks even when you have set
your unit for delayed sending.
To print, copy, scan, or send other documents after setting the unit for delayed sending,
simply follow the procedures described in this guide or in the
Software User’s Guide
.
Chapter 7 Sending Faxes 7-17
Sending Faxes
Documents Stored in Memory
Printing a List of Documents in Memory
Your unit can print a list of documents stored in memory, along with the transaction number
(TX/RX NO.) of each document. Once you know the transaction number of a document in
memory, you can print it or delete it. These procedures are described later in this chapter.
Follow this procedure to print a list of documents in memory:
1 Press Function.
2 Press Memory Reference.
3 Press Set.
The unit prints the DOC. MEMORY LIST.
««««««««««««««««««««
««« DOC. MEMORY LIST «««
««««««««««««««««««««
p 00127/12 2001 23:42 FAX 123 4567 CANON
TX/RX NO
0046
0047
0048
0049
MODE
TRANSMIT
TRANSMIT COL
B’CAST
B’CAST
CONNECTION TEL/ID
[T 01] Canon TOKYO
[ 04] Canon ITALIA
[ 01] Canon CANADA
[T 02] Canon FRANCE
[ 03] Canon GROUP 2
PGS.
3
2
1
1
SET TIME
27/12 23:24
27/12 23:26
27/12 23:38
27/12 23:39
DOC. MEMORY LIST
PRINTING REPORT
7-18 Sending Faxes Chapter 7
Printing a Document in Memory
Before printing a document, make sure you have the correct BJ cartridge installed.
Black & White
Document in Memory
Colour Document
in Memory
Colour BJ cartridge
Printing possible. Printing possible.
Black BJ cartridge
Printing possible. Printing possible if
converted to black
& white.
Photo BJ cartridge
MultiPASS C75/
FAX-B215C:
Printing possible.
All other models:
Change the BJ cartridge
to the Black or Colour
BJ cartridge.
Printing possible.
Follow this procedure to print a document stored in memory:
1 Press Function.
2 Press Memory Reference.
3 Use d or u to select PRINT DOCUMENT.
4 Press Set.
5 Use d or u to select the transaction number
(TX/RX NO.) of the document you want to
print.
The marks before the transaction number (TX/RX
NO.) mean the following:
(No mark): Black & white document
A: Colour document
#: Black & white document being sent
&: Colour document being sent
If you are unsure of the transaction number
(TX/RX NO.), print the DOC. MEMORY LIST.
( p. 7-17)
Use l or r to display details of the transaction
(destination, for example).
Ex:
Ex:
DOC. MEMORY LIST
PRINT DOCUMENT
TX/RX NO. 0001
TX/RX NO. A0003
Chapter 7 Sending Faxes 7-19
Sending Faxes
6 Press Set.
Ex:
7 Press T to print the first page only, or press #
to print all pages of the document.
The unit prints the document.
If you are printing a colour document and have the
Black BJ cartridge installed, these messages
appear:
Press T to print the document in black & white
with the Black BJ cartridge, or press # to cancel
printing. The unit returns to step 5.
If you are printing a colour document and have the
Photo BJ cartridge installed, these messages
appear (PHOTO INK PRINT setting disabled in the
MultiPASS C75/FAX-B215C):
Press T to print the document with the Photo BJ
cartridge, or press # to cancel printing. The unit
returns to step 5.
8 To continue printing other documents in
memory, repeat the procedure from step 5.
-or-
Press Stop to return to standby mode.
n
You cannot print a black & white document with the Photo BJ cartridge (PHOTO INK PRINT
setting disabled in the MultiPASS C75/FAX-B215C). If you have this BJ cartridge installed, press
Stop, replace the BJ cartridge with the Black or Colour BJ cartridge ( p. 12-12) and start again
from the beginning. For the MultiPASS C75/FAX-B215C, you can alternatively enable the PHOTO
INK PRINT setting. ( p. 14-8)
1ST PG ONLY?
YES=(A) NO=(#)
CONVERT CLR>B&W?
YES=(A) NO=(#)
PRINT W/ BC-22e?
YES=(A) NO=(#)
15:00 FaxOnly
7-20 Sending Faxes Chapter 7
7 Press T to delete the document.
If you change your mind and want to keep the
document in memory, press #.
The unit deletes the document.
8 To continue deleting other documents in
memory, repeat the procedure from step 5.
-or-
Press Stop to return to standby mode.
Deleting a Document From Memory
Follow this procedure to delete a document from memory:
1 Press Function.
2 Press Memory Reference.
3 Use d or u to select DELETE DOCUMENT.
4 Press Set.
5 Use d or u to select the transaction number
(TX/RX NO.) of the document you want to
delete.
The marks before the transaction number (TX/RX
NO.) mean the following:
(No mark): Black & white document
A: Colour document
#: Black & white document being sent
&: Colour document being sent
If you are unsure of the transaction number
(TX/RX NO.), print the DOC. MEMORY LIST.
( p. 7-17)
Use l or r to display details of the transaction
(destination, for example).
6 Press Set.
The unit asks you to confirm that you want to
delete the document.
Ex:
Ex:
Ex:
DOC. MEMORY LIST
DELETE DOCUMENT
TX/RX NO. 0001
TX/RX NO. A0004
OK TO DELETE?
YES=(A) NO=(#)
ERASING END
15:00 FaxOnly
Chapter 7 Sending Faxes 7-21
Sending Faxes
Using Alternative Telephone Networks (All
Models Except the MultiPASS C75/ FAX-
B215C)
Your unit has a built-in feature that allows you to send documents and make telephone calls
with an alternative long distance service, such as the UK Call, Global Call, and Day Call
Services of Cable and Wireless Communications Limited available to users in the UK.
Subscribers to such services can save money on most long distance communications.
The procedures described in this section show you how to use your unit with these services
of Cable and Wireless Communications Limited. For details on using your unit with other
alternative telephone services, contact your local authorised Canon dealer or the Canon help
line.
M
12
Resume
01 02 03
04 05 06
07 08
09
10 11
Function
Data Registration R
Space Tone/+
Cleaning
Report
Set
Clear
D.T.
Memory Reference
M-key
7-22 Sending Faxes Chapter 7
Registering an Alternative Telephone Network
Follow this procedure to register the access and ID codes under the M button for an
alternative telephone network:
1 Press Function.
2 Press Data Registration.
3 Press Set twice.
8 Use d or u to select the access code.
You can select from the following:
132
131P (“P indicates a four-second pause.)
If you selected 132 in step 8:
9 Press Set.
10 Press Stop to return to standby mode.
If you selected 131P in step 8:
9 Press Set twice.
4 Use d or u to select M-KEY SETTING.
5 Press Set.
6 Use d or u to select ON.
7 Press Set twice.
Ex:
DATA REGSTRATION
USER SETTINGS
DATE & TIME
M-KEY SETTING
OFF
ON
ACCESS CODE
132
Ex:
131P
Ex:
REPORT SETTINGS
15:00 FaxOnly
Ex:
ID CODE
Chapter 7 Sending Faxes 7-23
Sending Faxes
10 Use the numeric buttons to enter the ID code
(max. 20 digits, no pauses necessary).
This ID code is given to you by Cable and
Wireless Communications Limited (or another
alternative service).
If an ID code is already registered, you will see a
string of asterisks (AAAAA) in the LCD.
11 Press Set.
12 Press Stop to return to standby mode.
Sending With an Alternative Telephone Network
Follow this procedure to send using a registered long distance service:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
You may be unable to use memory sending if the
percentage shown in the LCD is close to 100%.
Use manual sending via the handset instead.
( p. 7-8)
4 Press Function.
5 Press M.
6 Use the numeric buttons to dial the other
party’s fax number.
If you enter the wrong number, press Stop, then
start again from step 4.
Ex:
123456789
REPORT SETTINGS
15:00 FaxOnly
Ex:
MEMORY USED 0%
TEL= M
TEL= M416795111
Ex:
Ex:
(Currently used memory)
(Standby to scan)
DOCUMENT READY
7-24 Sending Faxes Chapter 7
7 Press Start (Start/Scan) to begin scanning
for sending.
The unit automatically dials the access and ID
codes registered under the M button and then
dials the other party’s fax number.
To cancel sending once dialling has started, press
Stop then T. ( p. 7-10)
n
To protect your access and ID codes, these are not printed on any reports.
If you frequently call the same numbers with this feature, you can register the access and ID
codes together with a fax/telephone number for speed dialling. ( below)
Registering Speed Dialling With the M Button
By registering your access and ID codes together with the fax/telephone number for one-
touch speed dialling or coded speed dialling, you can send documents or make calls over
these services at the press of one or a few buttons and without having to press M.
n
You must first register the access and ID codes under the M button before you can register the M
button under speed dialling entries. ( p. 7-22)
For details on registering numbers for speed dialling, Chapter 6.
Follow this procedure to register the M button settings for speed dialling:
1 During speed dialling registration, when you
come to the step that requires you to enter
the fax/telephone number, press M.
2 Use the numeric buttons to enter the fax/
telephone number you want to register.
3 Continue with the procedure for registering
entries for one-touch or coded speed dialling.
Once you have completed the above procedure, you can simply press the one-touch speed
dialling button or press Coded Dial and enter the coded speed dialling code to dial the fax/
telephone number using the UK Call, Global Call, or Day Call Service of Cable and Wireless
Communications Limited.
TEL=M_
Ex:
TEL=M987 6543_
Ex:
Chapter 8 Receiving Faxes 8-1
Receiving Faxes
Chapter 8
Receiving Faxes
Different Ways to Receive a Fax .......................................................................................... 8-2
Receiving Faxes Automatically: FAX ONLY MODE ............................................................. 8-3
Setting FAX ONLY MODE ................................................................................................ 8-3
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode.......................... 8-5
Setting Fax/Tel Mode ....................................................................................................... 8-5
Setting the Options for Fax/Tel Mode .............................................................................. 8-6
Receiving Faxes Manually: MANUAL MODE ...................................................................... 8-8
Setting MANUAL MODE .................................................................................................. 8-8
Receiving a Fax Manually................................................................................................ 8-8
Receiving With an Answering Machine: ANS.MACHINE MODE ...................................... 8-10
Setting ANS.MACHINE MODE ...................................................................................... 8-10
Using Your Unit With an Answering Machine ................................................................ 8-10
Receiving Faxes to the MultiPASS Suite (MultiPASS Models Only) ................................. 8-11
When Your PC is Off ...................................................................................................... 8-11
Receiving in Colour ............................................................................................................. 8-12
Setting Colour Reception................................................................................................... 8-12
Receiving While Performing Other Tasks.......................................................................... 8-13
Receiving Faxes in Memory When a Problem Occurs .................................................... 8-13
Cancelling Receiving .......................................................................................................... 8-14
8-2 Receiving Faxes Chapter 8
Different Ways to Receive a Fax
Your unit provides you with several modes for receiving faxes. To determine which mode best
suits your requirements, refer to the table below:
Receive Mode Main Use Operation Requirements Details
F
AX ONLY MODE
Fax Unit answers all calls
as fax calls. It receives
faxes automatically and
disconnects voice calls.
Separate telephone
line for fax use only.
p. 8-3
F
ax/Tel Mode
Fax/Tel Automatically switches
between fax and voice
calls. Receives faxes
automatically and rings
for voice calls.
Optional handset,
telephone or
extension phone
connected to the
unit.
p. 8-5
MANUAL MODE
Tel Unit rings for every call,
whether a fax call or a
voice call. For a fax
call, you have to
manually activate
reception of the fax.
Optional handset,
telephone or
extension phone
connected to the
unit.
p. 8-8
A
NS.MACHINE MODE
Fax/Tel Receives faxes
automatically and
routes voice calls to the
answering machine.
Answering machine
connected to the
unit.
p. 8-10
MultiPASS Suite
(MultiPASS models
only)
PC Fax Directs faxes to your
PC.
PC connected to
the MultiPASS and
MultiPASS Suite
installed.
(
Software User's
Guide
)
p. 8-11
Once you have decided which mode is suitable for your needs, set the mode as described in
this chapter. You can change the mode at any time.
Chapter 8 Receiving Faxes 8-3
Receiving Faxes
Receiving Faxes Automatically: FAX ONLY MODE
If you have a separate telephone line for your unit, set FAX ONLY MODE for the unit to
answer all calls as fax calls.
Setting FAX ONLY MODE
Your unit is factory-set to FAX ONLY MODE. If you have not changed the receive mode to
Fax/Tel Mode, simply follow this procedure:
1 Press Receive Mode to select FAX ONLY
MODE.
After a few seconds, the LCD changes to this
display:
If FAX ONLY MODE does not appear in the LCD when you press Receive Mode, follow this
procedure to set this mode:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select RX SETTINGS.
5 Press Set.
6 Use d or u to select RX MODE.
7 Press Set.
8 Use d or u to select FAX ONLY MODE.
9 Press Set.
Ex:
Ex:
FAX ONLY MODE
15:00 FaxOnly
DATA REGSTRATION
USER SETTINGS
RX SETTINGS
ECM RX
RX MODE
FAX/TEL AUTO SW
FAX ONLY MODE
INCOMING RING
8-4 Receiving Faxes Chapter 8
10 Press Stop to return to standby mode.
11 Confirm that FaxOnly is displayed in the
LCD.
If FaxOnly is not displayed, press Receive Mode
to select FAX ONLY MODE. After a few seconds,
the LCD returns to standby mode.
The unit assumes all incoming calls are from fax machines sending faxes. It receives the
documents automatically and disconnects all voice calls.
n
The unit does not ring when it receives a fax call. If you want to be alerted when a fax call is
received, connect the optional handset, a telephone, or an extension phone to the unit, and enable
the INCOMING RING setting. ( p. 14-7)
Ex:
Ex:
15:00 FaxOnly
15:00 FaxOnly
Chapter 8 Receiving Faxes 8-5
Receiving Faxes
Receiving Both Faxes and Telephone Calls Automatically:
Fax/Tel Mode
Set this mode if you want your unit to automatically switch between voice and fax calls.
n
For this mode, you need to connect the optional handset, a telephone, or an extension phone to
your unit. ( p. 2-6)
Setting Fax/Tel Mode
Follow this procedure to set the receive mode to FAX/TEL AUTO SW (Fax/Tel Mode):
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select RX SETTINGS.
5 Press Set.
6 Use d or u to select RX MODE.
7 Press Set.
8 Use d or u to select FAX/TEL AUTO SW.
9 Press Set.
10 Press Stop to return to standby mode.
11 Confirm that FaxTel is displayed in the LCD.
If FaxTel is not displayed, press Receive Mode
to select Fax/Tel Mode. After a few seconds, the
LCD returns to standby mode.
Ex:
Ex:
Ex:
DATA REGSTRATION
USER SETTINGS
RX SETTINGS
ECM RX
RX MODE
FAX ONLY MODE
FAX/TEL AUTO SW
RING START TIME
15:00 FaxTel
15:00 FaxTel
8-6 Receiving Faxes Chapter 8
Setting the Options for Fax/Tel Mode
If you set Fax/Tel Mode, you can control precisely how the unit handles incoming calls by
adjusting the following settings:
Adjust the time the unit takes to check whether a call is from a fax machine or a telephone
(RING START TIME setting).
Adjust the length of time the unit rings when the call is a voice call (F/T RING TIME
setting).
Set whether the unit switches to receive mode after the ring time set in F/T RING TIME
has elapsed (DEFAULT ACTION setting).
n
For MultiPASS models, you can also set these options from the MultiPASS Suite. (
Software
User’s Guide
)
What Happens When Fax/Tel Mode is Selected
Not all fax machines are capable of sending a fax tone. For those cases if you set the
DEFAULT ACTION to RECEIVE, the unit switches to receive mode automatically and starts
receiving the document. If no document comes in, it disconnects the call after
approximately 40 seconds.
Type of call
Telephone charges
begin for the caller.
RING START TIME
(Factory default setting =
8 sec.)
F/T RING TIME
(Factory default setting =
22 sec.)
Telephone Fax Fax
Sending document
manually
Sending document
automatically
The unit answers without ringing.
The unit listens for the fax tone.
(For 8 sec.)
The fax tone is detected.
The fax tone is not detected.
The unit starts ringing.
If you don’t pick up the handset
(withing 22 sec.)
DEFAULT ACTION
Choose between:
RECEIVE (factory default setting) and DISCONNECT.
RECEIVE
(Factory default setting)
Pick up the handset to
talk.
The document is
received automatically.
(The fax tone is detected
and the unit switches to
receive mode.)
The unit disconnects the
call.
DISCONNECT
Chapter 8 Receiving Faxes 8-7
Receiving Faxes
Follow this procedure to set the Fax/Tel Mode options:
1 Follow steps 1 to 9 on page 8-5.
2 Press Set.
3 Use the numeric buttons to enter the time the
unit waits before ringing when it receives a
call.
You can select from 0 to 30 seconds.
The default setting is eight seconds.
4 Press Set twice.
5 Use the numeric buttons to enter the time the
unit rings while waiting for someone to pick up
the handset.
You can select from 10 to 60 seconds.
The default setting is 22 seconds.
6 Press Set twice.
7 Use d or u to select RECEIVE or
DISCONNECT.
This setting tells the unit what to do if no one picks
up the handset within the specified ring time set in
step 5.
Select RECEIVE to receive the call, or
DISCONNECT to disconnect the call.
The default setting is RECEIVE.
8 Press Set.
9 Press Stop to return to standby mode.
Ex:
Ex:
Ex:
Ex:
Ex:
Ex:
Ex:
RING START TIME
8SEC
9SEC
F/T RING TIME
22SEC
30SEC
DEFAULT ACTION
RECEIVE
DISCONNECT
INCOMING RING
15:00 FaxTel
8-8 Receiving Faxes Chapter 8
Receiving Faxes Manually: MANUAL MODE
In MANUAL MODE, if you connect the optional handset, a telephone, or an extension phone to
your unit, you can receive voice calls as well as manually activate reception of faxes. You can
activate reception from your unit or from the telephone or extension phone connected to the
unit (this is called
Remote receiving
).
n
For this mode, you need to connect the optional handset, a telephone, or an extension phone to
your unit. ( p. 2-6)
Make sure the REMOTE RX setting is enabled ( p. 14-7). For MultiPASS models, you can also
enable this setting from the MultiPASS Suite. (
Software User’s Guide
)
Setting MANUAL MODE
Follow this procedure to set the receive mode to MANUAL MODE:
1 Press Receive Mode to select MANUAL
MODE.
After a few seconds, the LCD changes to this
display:
Receiving a Fax Manually
Follow this procedure to receive a fax manually:
1 Make sure Manual is displayed in the LCD.
( above)
2 Make sure you have connected the optional
handset, a telephone, or an extension phone
to the unit. ( p. 2-6)
3 When you hear the optional handset,
telephone, or extension phone ring, pick up
the handset.
Ex:
Ex:
MANUAL MODE
15:00 Manual
15:00 Manual
Chapter 8 Receiving Faxes 8-9
Receiving Faxes
4 If you hear a person’s voice:
Start your conversation. If the caller wants
to send a fax after talking to you, ask them
to press the start button on their fax
machine.
When you hear a slow beep, press Start
(Start/Scan) on the unit to begin receiving
the fax. Hang up the handset.
If the telephone or extension phone is located
away from your unit, dial 25 (the remote
receiving ID) on the telephone or extension
phone and hang up.
The unit begins receiving the fax.
If you hear a slow beep tone or silence:
Someone is trying to send you a fax.
Press Start (Start/Scan) on the unit to
begin receiving the fax. Hang up the
handset.
If the telephone or extension phone is located
away from your unit, dial 25 (the remote
receiving ID) on the telephone or extension
phone and hang up.
The unit begins receiving the fax.
n
Be sure to hang up the handset
after
you press Start (Start/Scan) or dial the remote receiving
ID; otherwise the call will be disconnected.
You can change the number for the remote receiving ID (00 to 99), or disable remote receiving.
( REMOTE RX, p. 14-7)
The unit will beep if the handset is not hung up properly. Make sure the handset is seated
properly in its cradle. If you do not want the unit to beep, disable the OFFHOOK ALARM setting.
( p. 14-4)
If you have an answering machine connected to your unit that can carry out remote-control
operations (controlling your answering machine from a remote telephone), the security code for
this function may be the same as the remote receiving ID. If so, make sure you change the unit’s
remote receiving ID to make it distinct from the answering machine’s security code. ( REMOTE
RX ID, p. 14-7)
8-10 Receiving Faxes Chapter 8
Receiving With an Answering Machine: ANS.MACHINE
MODE
Connecting an answering machine to your unit allows you to receive faxes and telephone
messages while you are out.
In ANS.MACHINE MODE, your unit allows the answering machine to answer incoming calls,
then listens for the fax tone and automatically receives the fax if it detects this tone.
Setting ANS.MACHINE MODE
n
For this mode, you need to connect an answering machine or a telephone with an answering
machine to your unit. ( p. 2-6)
Follow this procedure to set the receive mode to ANS.MACHINE MODE:
1 Press Receive Mode to select ANS.MACHINE
MODE.
After a few seconds, the LCD changes to this
display:
Using Your Unit With an Answering Machine
Follow these guidelines when using your unit with an answering machine:
Set the answering machine to answer on the first or second ring.
• When recording the outgoing message on the answering machine:
The entire message must be no longer than 15 seconds.
In the message, tell your callers how to send a fax. For example:
“Hello. I can’t answer the phone right now, but please leave a message after the beep. I’ll
return your call as soon as possible. If you would like to send a fax, press the start button
on your fax machine after you leave your message. Thank you.
Ex:
ANS.MACHINE MODE
15:00 AnsMode
Chapter 8 Receiving Faxes 8-11
Receiving Faxes
Receiving Faxes to the MultiPASS Suite (MultiPASS
Models Only)
When your PC is on, you can set the MultiPASS Suite to automatically upload incoming faxes
from your unit to your PC. (
Software User’s Guide
)
When Your PC is Off
If you have set the MultiPASS Suite to upload received faxes from your unit to your PC but
your PC is off, your unit stores the received faxes in its memory. When you turn on your PC,
the faxes will automatically be uploaded to your PC.
If you want to print a fax stored in memory instead of uploading it to your PC, follow this
procedure:
1 Press Function.
2 Press Memory Reference.
3 Use d or u to select FILE PRINT.
4 Press Set.
The unit prints all received faxes that were to be
uploaded to your PC.
n
The faxes you print are erased from memory and can no longer be transferred to your PC.
For your unit to receive faxes in memory, the MEMORY RX setting must be enabled. ( p. 14-7)
DOC. MEMORY LIST
FILE PRINT
8-12 Receiving Faxes Chapter 8
Receiving in Colour
Your unit has been factory-set to receive faxes in colour from fax machines with colour
capability. When receiving a fax, your unit detects if the incoming fax is a colour or black &
white transaction, and prints the fax accordingly.
For automatic printing of received colour faxes, you need to have the correct BJ cartridge
installed in your unit. If not, the unit will receive the colour fax in memory and the LCD will
alternate RECD IN MEMORY and INSTALL BC-21e.
Replace the installed BJ cartridge with the Colour BJ cartridge ( p. 12-12). The unit then
prints automatically the colour fax stored in memory.
Setting Colour Reception
Your unit is factory-set to receive colour faxes from fax machines that have colour capability.
Follow this procedure to disable or enable colour reception:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select RX SETTINGS.
5 Press Set.
6 Use d or u to select COLOUR RX (COLOR
RX).
7 Press Set.
8 Use d or u to select OFF or ON.
9 Press Set.
10 Press Stop to return to standby mode.
Ex:
Ex:
DATA REGSTRATION
USER SETTINGS
RX SETTINGS
ECM RX
COLOUR RX
ON
OFF
PRINTER SETTINGS
15:00 FaxOnly
Ex:
Ex:
Chapter 8 Receiving Faxes 8-13
Receiving Faxes
Receiving While Performing Other Tasks
Your unit is a multitasking device so it can receive faxes and voice calls while you are
performing other tasks.
If you receive a fax while performing certain tasks, the unit stores the incoming fax in memory.
As soon as you finish your task, the unit automatically prints the fax.
Receiving Faxes in Memory When a Problem
Occurs
If your unit encounters a problem when receiving a fax, it automatically stores the unprinted
pages in memory, and the LCD displays RECD IN MEMORY as well as one or more
messages. For an explanation of the message(s) and details on the action to take, p. 13-5.
n
The unit memory can store up to approximately 42* pages.**
You can set the unit not to store faxes in memory if a problem occurs during reception.
( MEMORY RX, p. 14-7)
Once the pages are printed, they are deleted from memory.
If the memory becomes full, you will not be able to receive the remaining pages. Contact the
other party and ask them to resend the remainder of the fax.
* MultiPASS C80/FAX-B230C: Up to approximately 426 pages.
** Based on Canon FAX Standard Chart No. 1, standard mode.
8-14 Receiving Faxes Chapter 8
Cancelling Receiving
Follow this procedure if you want to stop receiving a fax before reception is completed:
1 Press Stop.
The unit asks you to confirm that you want to
cancel.
Ex:
2 Press T to cancel receiving.
Receiving is not cancelled until you press T.
If you change your mind and want to continue
receiving, press #.
CANCEL? TYES #NO
YES=(T) NO=(#)
TX/RX CANCELLED
TX/RX NO. 5003
Chapter 9 Special Features 9-1
Special Features
Chapter 9
Special Features
Special Dialling ...................................................................................................................... 9-2
Dialling an Overseas Number (With Pauses)...................................................................... 9-2
Switching Temporarily to Tone Dialling ................................................................................ 9-4
Confirming a Dial Tone ........................................................................................................ 9-5
Restricting Use of Your Unit ................................................................................................. 9-6
Enabling Restriction of Your Unit ......................................................................................... 9-6
Cancelling Restriction of Your Unit ...................................................................................... 9-7
9-2 Special Features Chapter 9
4 Use the numeric buttons to dial the
international access code.
If you enter the wrong number, press Stop, then
enter the correct number.
For details on international access codes, contact
your local telephone company.
5 If necessary, press R (Redial)/Pause to
enter a pause.
A pause entered within a number (p) is four
seconds* long.
For a longer pause, press R (Redial)/Pause
again for another four-second* pause.
Alternatively, you can change the length of the
pause. ( MID PAUSE SET, p. 14-6)
Special Dialling
Dialling an Overseas Number (With Pauses)
When you dial or register an overseas number, you may need to insert a pause within and/or
after the number. The length and location of the pause depends on the telephone system of
your country.
Follow this procedure to dial an overseas number with pauses:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
For colour sending, press Colour/B&W (Color/
B&W) to turn on its light. ( p. 7-3)
To adjust the resolution and contrast, pp. 7-4,
7-5.
(Currently used memory)
(Standby to scan)
Ex:
Ex:
MEMORY USED 0%
DOCUMENT READY
TEL= 00
TEL= 00P
Ex:
* Two seconds in Ireland.
Chapter 9 Special Features 9-3
Special Features
6 Use the numeric buttons to dial the country
code, the area code, and the fax/telephone
number of the other party.
If you enter the wrong number, press Stop and
start again from step 4.
7 If necessary, press R (Redial)/Pause to
enter a pause.
A pause at the end of a number (P) is fixed to ten
seconds.
8 Press Start (Start/Scan) to begin scanning
for sending.
To cancel the transmission once dialling has
started, press Stop then T. ( p. 7-10)
n
To take advantage of the speed dialling features of your unit, register frequently used overseas
numbers for one-touch or coded speed dialling. ( pp. 6-3, 6-6)
Ex:
Ex:
TEL= 00p811234
TEL= 00p811234P
9-4 Special Features Chapter 9
Switching Temporarily to Tone Dialling
Many information services for banks, airline reservations, hotel reservations, etc., require tone
dialling for their services. If your unit is connected to a rotary pulse line, follow this procedure
to set the unit temporarily for tone dialling:
1 Open the document tray (MultiPASS models
only).
2 Press Hook.
Instead of pressing Hook, you can also lift the
handset if you have connected the optional
handset, a telephone, or an extension phone to
your unit.
3 Use the numeric buttons to dial the telephone
number of the information service.
The unit connects using the pulses required by
your telephone line.
4 When the recorded message of the
information service answers, press Function.
5 Press Tone/+ to switch to tone dialling.
When Tone/+ is pressed, T is displayed in the
LCD.
If you pressed Hook in step 2, you can pick up the
handset if you need to talk to the other party.
6 Use the numeric buttons to enter the numbers
requested by the information service.
Numbers entered after pressing Tone/+ will be
dialled using tone dialling.
7 When you have finished, press Hook to
disconnect the call.
If you used the handset, hang up to disconnect the
call.
Tone dialling is cancelled when you disconnect the
call.
Ex:
Ex:
Ex:
TEL=
TEL= 7654321
TEL= 7654321T
TEL= 7654321TA34
Chapter 9 Special Features 9-5
Special Features
Confirming a Dial Tone*
This feature allows you to set your unit to listen for and detect a dial tone in the middle of a
fax/telephone number before dialling the rest of the number. This is called
Dial tone detection
.
Use this feature only when you register a number for speed dialling.
n
For details on registering numbers for speed dialling, Chapter 6.
Follow this procedure for dial tone detection:
1 During speed dialling registration, when you
come to the step that requires you to enter
the fax/telephone number, use the numeric
buttons to enter the first part of the number
before dial tone detection is required.
2 Make sure the Function button’s light is on.
If not, press Function.
3 Press D.T. for dial tone detection.
A small dot shows where the unit will wait for the
dial tone.
4 Use the numeric buttons to enter the rest of
the number.
Ex:
Ex:
TEL=345_
TEL=345_
* This feature is not available in the UK or Ireland.
9-6 Special Features Chapter 9
6 Use the numeric buttons to enter a four-digit
password.
7 Press Set twice.
Restricting Use of Your Unit
By enabling the restriction feature of your unit, you can prevent unauthorised people from
making calls and sending faxes.
Enabling Restriction of Your Unit
To restrict use of your unit, you need to enable the LOCK PHONE setting. To prevent access to
the LOCK PHONE setting, you need to register a password.
Follow this procedure to set the PASSWORD and LOCK PHONE settings:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select SYSTEM SETTINGS.
5 Press Set three times.
Ex:
8 Use d or u to select ON.
9 Press Set.
DATA REGSTRATION
USER SETTINGS
SYSTEM SETTINGS
UN/LOCK PHONE
PASSWORD
PASSWORD _234
PASSWORD 1234
LOCK PHONE
OFF
ON
DATE SETUP
Chapter 9 Special Features 9-7
Special Features
6 Use the numeric buttons to enter the four-digit
password you previously registered.
7 Press Set four times.
10 Press Stop to return to standby mode.
Restriction of the unit is now enabled. No one can make calls or send faxes. (This setting
does not restrict incoming calls or faxes.)
Cancelling Restriction of Your Unit
If you have previously set a password and enabled the LOCK PHONE setting, follow this
procedure to cancel restriction of the unit:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select SYSTEM SETTINGS.
5 Press Set twice.
Ex:
Ex:
8 Use d or u to select OFF.
15:00 FaxOnly
DATA REGSTRATION
USER SETTINGS
SYSTEM SETTINGS
UN/LOCK PHONE
PASSWORD _234
PASSWORD
PASSWORD
PASSWORD 1234
LOCK PHONE
ON
OFF
9-8 Special Features Chapter 9
9 Press Set.
10 Press Stop to return to standby mode.
Restriction of the unit is disabled. Anyone can make calls or send faxes.
Ex:
DATE SETUP
15:00 FaxOnly
Chapter 10 Making Copies 10-1
Making Copies
Chapter 10
Making Copies
Documents You Can Copy .................................................................................................. 10-2
Copying Documents............................................................................................................ 10-2
Setting the Paper Type for Colour Copying (All Models Except the
MultiPASS C75/FAX-B215C)............................................................................................ 10-5
Setting the Length of the Bottom Margin ......................................................................... 10-6
10-2 Making Copies Chapter 10
Documents You Can Copy
For information on the types of documents you can copy, their requirements, and details on
loading documents, Chapter 4.
Copying Documents
One of your unit’s convenient features is its ability to make high-quality black & white and
colour copies.
Follow this procedure to make copies:
1 Open the document tray (MultiPASS models
only).
2 Adjust the document feed lever for the
document you are loading. ( p. 4-2)
3 Prepare the document and load it, face down,
in the ADF. ( p. 4-4)
(Currently used memory)
(Standby to scan)
Ex:
4 Press Copy.
5 For colour copying:
Press Colour/B&W (Color/B&W) to turn
on its light, then press Image Quality
(Resolution) to select the image quality
setting you want.
You can select from the following:
MultiPASS C75/FAX-B215C:
PLAIN PAPER
For colour copying on plain paper.
HIGH RES. PAPER
For colour copying on high resolution paper.
COLOUR SNAPSHOT
For copying colour photos that are less than
102 mm wide. Use high resolution paper with
this setting.
COLOUR DRAFT
For high-speed colour copying at a lower
resolution.
MEMORY USED 0%
DOCUMENT READY
COPY 100% 01
COLOUR DRAFT
Ex:
All Other Models:
COLOR DRAFT
For high-speed colour copying at a lower
resolution.
COLOR FINE
For high-quality colour copying.
COLOR SNAPSHOT
For copying colour photos that are less
than 102 mm wide. Use high resolution
paper with this setting.
Chapter 10 Making Copies 10-3
Making Copies
If you have the Photo BJ cartridge installed, you
can only select HIGH RES. PAPER or COLOUR
SNAPSHOT (MultiPASS C75/ FAX-B215C only).
For black & white copying:
Make sure the Colour/B&W (Color/B&W)
button’s light is off, then press Image
Quality (Resolution) to select the image
quality setting you want.
If the Colour/B&W (Color/B&W) button’s light
is on, press Colour/B&W (Color/B&W) to turn
it off.
You can select from the following:
B&W TEXT
Suitable for most text documents.
B&W PHOTO
Suitable for documents that contain
photographs.
You cannot copy in black & white if you have
the Photo BJ cartridge installed (PHOTO INK
PRINT setting disabled in the MultiPASS C75/
FAX-B215C).
6 To make a reduction or enlargement of your
document, press Function, then use d or u
to select the percentage you want.
You can select from the following:
MultiPASS C75/FAX-B215C:
70%
80%
90%
100%
150% (COLOUR SNAPSHOT mode only)
200% (COLOUR SNAPSHOT mode only)
(Please note that although you can select 150%
and 200% in other modes, you can only make
enlargements in COLOUR SNAPSHOT mode.)
7 If you want to make multiple black & white
copies, use the numeric buttons to enter the
number of copies.
You can make up to 99 black & white copies.
You can only make one colour copy at a time.
Ex:
Ex:
Ex:
B&W TEXT
COPY 80% 01
COPY 80% 05
All Other Models:
70%
80%
90%
100%
10-4 Making Copies Chapter 10
8 Press Start (Start/Scan) to begin copying.
To stop copying, press Stop. You may then need
to open the operation panel to remove the
document. ( p. 13-3)
n
You will be unable to make multiple copies if MEMORY FULL appears in the LCD. Print or delete
any documents stored in memory ( pp. 7-18, 7-20, 8-11, 8-13) to free up space in the unit’s
memory, then start again. Also, if you are copying multiple pages with many graphics, separate
the pages into smaller stacks or make the desired number of copies one at a time as needed.
You can also adjust the scanning contrast of documents you are copying. ( p. 7-5)
For all models except the MultiPASS C75/FAX-B215C, you can select the paper type for best
results when colour copying. ( p. 10-5)
COPY
Chapter 10 Making Copies 10-5
Making Copies
Setting the Paper Type for Colour Copying (All
Models Except the MultiPASS C75/ FAX-
B215C)
For best results when copying in colour, adjust your unit for the type of paper you are using.
The default paper type setting is PLAIN PAPER.
Follow this procedure to set the paper type for copying:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select PRINTER SETTINGS.
5 Press Set.
6 Use d or u to select COLOR COPY MEDIA.
7 Press Set.
8 Use d or u to select the paper type setting
you want for colour copying.
You can select from the following:
PLAIN PAPER
HIGH RES. PAPER (High resolution paper)
9 Press Set.
10 Press Stop to return to standby mode.
Ex:
DATA REGSTRATION
USER SETTINGS
PRINTER SETTINGS
RX REDUCTION
COLOR COPY MEDIA
PLAIN PAPER
HIGH RES. PAPER
BOTTOM MARGIN
15:00 FaxOnly
Ex:
Ex:
10-6 Making Copies Chapter 10
Setting the Length of the Bottom Margin
You can adjust the length of the bottom margin for colour copying and colour reception.
The default margin length is NORMAL (21 mm).
Follow this procedure to set the length of the bottom margin:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select PRINTER SETTINGS.
5 Press Set.
6 Use d or u to select BOTTOM MARGIN.
7 Press Set.
8 Use d or u to select the length of the bottom
margin for colour copying and colour
reception.
You can select from the following:
NORMAL
The bottom margin is 21 mm (larger than the
bottom margin of a black & white printed page).
SMALLER
The bottom margin is 7 mm (same length as the
bottom margin of a black & white printed page).
9 Press Set.
10 Press Stop to return to standby mode.
Ex:
Ex:
Ex:
DATA REGSTRATION
USER SETTINGS
PRINTER SETTINGS
RX REDUCTION
BOTTOM MARGIN
NORMAL
SMALLER
PHOTO INK PRINT
Ex:
15:00 FaxOnly
Chapter 11 Reports and Lists 11-1
Reports and Lists
Chapter 11
Reports and Lists
Summary of Lists and Reports .......................................................................................... 11-2
ACTIVITY REPORT .............................................................................................................. 11-3
TX (Transmission) REPORT ............................................................................................... 11-4
MULTI TX/RX (Transaction) REPORT ............................................................................... 11-5
RX (Reception) REPORT..................................................................................................... 11-5
11-2 Reports and Lists Chapter 11
Summary of Lists and Reports
The table below shows the lists and reports that can be printed from your unit. Refer to the
pages indicated for more details.
Report or List Description Details
USER'S DATA LIST
Lists the current settings of your unit and the
registered sender information.
p. 3-9
ACTIVITY REPORT
Shows recent facsimile transactions performed
by your unit.
p. 11-3
p. 14-5
You can enable or disable automatic printing of
this report after every 20 transactions. You can
also manually set the unit to print it.
TX (Transmission) REPORT
Prints after transmission of a document. p. 11-4
p. 14-5
You can enable or disable this feature, or set the
unit to print a report only when an error occurs.
You can also set the unit to print the first page
of the document under the transmission report
to remind you of the contents of the document.
RX (Reception) REPORT
Prints after reception of a document. You can
enable or disable this feature, or set the unit to
print a report only when an error occurs.
p. 11-5
p. 14-5
MULTI TX/RX (Transaction)
REPORT
Prints after sequential broadcasting of a
document.
p. 11-5
DOC. MEMORY LIST
Lists the documents currently stored in the unit's
memory.
p. 7-17
MEMORY CLEAR REPORT
Prints automatically when power is restored to
the unit after a power cut. Lists the documents
deleted from memory.
p. 13-26
1
-TOUCH SPD DIAL LIST
Lists the numbers and names registered under
one-touch speed dialling buttons.
p. 6-13
CODED SPEED DIAL LIST
Lists the numbers and names registered under
coded speed dialling codes.
p. 6-13
GROUP DIAL LIST
Lists groups registered under one-touch speed
dialling buttons and coded speed dialling codes.
p. 6-13
Chapter 11 Reports and Lists 11-3
Reports and Lists
ACTIVITY REPORT
Your unit is factory-set to automatically print an ACTIVITY REPORT after every 20
transactions. If you want to print an ACTIVITY REPORT before it is automatically printed,
follow this procedure:
n
If you prefer the unit not to print an ACTIVITY REPORT after every 20 transactions, disable the
AUTO PRINT setting. ( p. 14-5)
1 Press Function.
2 Press Report.
3 Press Set.
The unit prints an ACTIVITY REPORT.
Transactions in an ACTIVITY REPORT are listed chronologically.
Transaction (TX/RX) Number
Transaction Mode
Colour Transaction
Error Correction Mode Transaction
Error Page
Error Code ( p. 13-5)
Stop Pressed During Transaction
Transaction Duration
Indicates an entry
that has appeared
on a previous
report.
27/12 2001 15:00 FAX 123 4567
ST. TIME
T 27/12 13:43
T 27/12 13:45
T 27/12 13:51
T 27/12 14:05
T 27/12 14:10
T 27/12 14:16
T 27/12 14:27
T 27/12 14:30
27/12 14:53
27/12 14:57
27/12 14:59
RESULT
OK 00’33
OK 00’24
OK 01’18
OK 01’18
OK 00’18
OK 03’59
OK 01’20
OK 04’12
OK 01’16
NG 01’25
3STOP
NG 00’01
0 #018
p 001CANON
««««««««««««««««««««
««« ACTIVITY REPORT «««
««««««««««««««««««««
CONNECTION TEL
905 795 1111
905 795 1111
03 3758 2111
2 887 0166
905 795 1111
2 887 0166
20 545 8545
20 545 8545
03 3758 2111
2 887 0166
1 432 2060
CONNECTION ID
Canon CANADA
Canon CANADA
Canon TOKYO
Canon AUSTRALIA
Canon CANADA
Canon AUSTRALIA
Canon EUROPA
Canon EUROPA
Canon TOKYO
Canon AUSTRALIA
CANON OPTICS
NO.
5001
5002
0001
0001
5003
5004
0002
0003
5005
0004
0005
MODE
AUTO RX ECM
AUTO RX ECM
B’CAST ECM
B’CAST ECM
AUTO RX ECM
AUTO RX ECM
TRANSMIT COL
TRANSMIT COL
AUTO RX ECM
TRANSMIT COL
TRANSMIT COL
PGS.
1
1
3
3
1
4
1
1
1
3
0
ACTIVITY REPORT
PRINTING REPORT
11-4 Reports and Lists Chapter 11
TX (Transmission) REPORT
Your unit is factory-set to print a TX (transmission) REPORT only when an error occurs during
sending. To change this setting, TX REPORT, p. 14-5.
If you set the unit to print a report, a TX REPORT or an ERROR TX REPORT, similar to the
ones below, will be printed depending on the setting you select.
OK: Transmission successful
NG: Some or no pages sent
Number of pages sent
Transmission Duration
Transmission Time
“:Colour TX” (“:COLOR TX”) Indicates
a Colour Transmission.
If you enable the print with image setting
( p. 14-5), the first page of the fax will
print on the report to remind you of the
contents of the fax (Black & White faxes
only).
27/12 2001 14:59 FAX 123 4567 p 001CANON
««««««««««««««««««««
««« TX REPORT «««
««««««««««««««««««««
TRANSMISSION OK
TX/RX NO
CONNECTION TEL
0003 :COLOUR TX
1 432 2060
p 001
Our Ref. 350/PJC/EAC 27 December, 2001
Dr. P. N. Cundall,
Mining Surveys Ltd.,
Holroyd Road,
Reading,
Berks.
27/12 2001 14:59 FAX 123 4567 CANON
««««««««««««««««««««
««« ERROR TX REPORT «««
««««««««««««««««««««
TX FUNCTION WAS NOT COMPLETED
TX/RX NO
CONNECTION TEL
CONNECTION ID
ST. TIME
USAGE T
PGS. SENT
RESULT
0004
20 545 8545
Canon EUROPA
27/12 14:59
00’18
1
NG
THE SLEREXE COMPANY LIMITED
SAPORS LANE•BOOLE•DORSET•BH25 8ER
TELEPHONE BOOLE (945 13) 51617 – FAX 123456
Chapter 11 Reports and Lists 11-5
Reports and Lists
MULTI TX/RX (Transaction) REPORT
If the transmission was a sequential broadcast, a MULTI TX/RX (transaction) REPORT, similar
to the one below, will be printed.
RX (Reception) REPORT
Your unit is factory-set not to print an RX (reception) REPORT even if an error occurs during
reception. To change this setting, RX REPORT, p. 14-5.
If you set the unit to print a report, an RX REPORT, similar to the one below, will be printed.
27/12 2001 17:23 FAX 123 4567
TX/RX NO
PGS.
TX/RX INCOMPLETE
TRANSACTION OK
ERROR INFORMATION
p 001CANON
««««««««««««««««««««
««« MULTI TX/RX REPORT «««
««««««««««««««««««««
Canon CANADA
Canon TOKYO
Canon FRANCE
0054
1
–––––
[ 01]905 795 1111
[T 01]03 3758 2111
[T 02]1 49 39 25 25
–––––
OK: Reception successful
NG: Some or no pages received
Number of pages received
Reception Duration
Reception Time
“:Colour RX” (“:COLOR RX”) Indicates a
Colour Reception.
27/12 2001 14:59 FAX 123 4567 p 001CANON
««««««««««««««««««««
««« RX REPORT «««
««««««««««««««««««««
RECEPTION OK
TX/RX NO
CONNECTION TEL
CONNECTION ID
ST. TIME
USAGE T
PGS.
RESULT
5004 :COLOUR RX
905 795 1111
Canon CANADA
27/12 14:59
01’59
4
OK
11-6 Reports and Lists Chapter 11
Chapter 12 Maintenance 12-1
Maintenance
Chapter 12
Maintenance
Periodic Cleaning ................................................................................................................ 12-2
Cleaning the Unit’s Exterior ............................................................................................... 12-2
Cleaning the Unit’s Interior ................................................................................................ 12-3
Cleaning Inside the Printer Cover ................................................................................. 12-3
Cleaning the Scanner Components .............................................................................. 12-5
Cleaning the Rollers ...................................................................................................... 12-6
BJ Cartridge ......................................................................................................................... 12-7
BJ Cartridges and BJ Tanks .............................................................................................. 12-7
When to Replace a BJ Cartridge or BJ Tank .................................................................... 12-8
Testing and Cleaning the BJ Cartridge Print Head ......................................................... 12-10
Printing the Nozzle Check Pattern .............................................................................. 12-10
Cleaning the BJ Cartridge Print Head ......................................................................... 12-11
Replacing the BJ Cartridge ............................................................................................. 12-12
Replacing a BJ Tank ........................................................................................................ 12-15
12-2 Maintenance Chapter 12
Periodic Cleaning
Your unit requires little periodic maintenance. This section describes the necessary cleaning
procedures for your unit. Please note the following before cleaning:
Be sure to disconnect the power cord before cleaning the unit. Since documents in memory
are erased when the power is disconnected, print any documents stored in memory before
disconnecting the power cord. ( pp. 7-18, 8-11, 8-13)
Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the
components or generate static charges.
c
Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner
to clean the interior of the unit; these can damage its components.
Cleaning the Unit’s Exterior
Follow this procedure to clean the unit’s outer casing:
1 Disconnect the power cord from the unit.
2 Wipe the unit’s exterior with a clean, soft, lint-free cloth moistened with water or diluted
dishwashing detergent solution.
3 When you are finished, reconnect the power cord.
Chapter 12 Maintenance 12-3
Maintenance
Cleaning the Unit’s Interior
Cleaning Inside the Printer Cover
To prevent ink spots and paper dust from accumulating inside the unit and affecting print
quality, clean the unit’s print area periodically.
Follow this procedure to clean inside the unit:
1 Disconnect the power cord from the unit.
2 Open the document tray (MultiPASS models
only).
3 Lift the document guides to open the printer
cover.
If the printer cover does not open easily, slide the
document guides outwards and then open the
printer cover.
Round Shaft
Guide Rail
Document guides
Ribbon Cable
c
Do not touch the components shown or
any metal parts since this may adversely
affect operation of the unit and/or affect
print quality.
12-4 Maintenance Chapter 12
4 Use a clean, soft, dry, lint-free cloth to remove
any ink or paper debris from the unit’s interior
(shaded area), especially around the platen.
Be careful not to touch the BJ cartridge or its
holder.
5 Check the small black rollers. If they are dirty,
clean them with a soft, dry toothbrush.
6 When you are finished, close the printer
cover.
7 Close the document tray (MultiPASS models
only).
8 Reconnect the power cord.
Chapter 12 Maintenance 12-5
Maintenance
4 While holding the operation panel open, clean
these components:
Separation guide and separation roller
Wipe with a clean, soft, dry, lint-free cloth.
White sheet and scanning glass
Wipe with a clean, soft, lint-free cloth
moistened with water, then wipe with a
clean, soft, dry, lint-free cloth.
n
If the scanner components are dirty, the
documents you send or copy will also be
dirty.
Be sure to use a soft cloth to avoid
scratching the components.
c
Do not use tissue paper, paper towels, or
similar materials for cleaning; they can
stick to the components or generate
static charges.
Cleaning the Scanner Components
Follow this procedure to periodically check and clean the scanner components:
1 Disconnect the power cord from the unit.
2 Open the document tray (MultiPASS models
only).
3 Open the operation panel partially by gently
pulling it towards you.
It only opens slightly.
Scanning Glass
White Sheet
Separation Roller
Separation Guide
12-6 Maintenance Chapter 12
5 Clean the shaded area of the operation
panel.
Dirt and dust particles that collect on the
underside of the operation panel affect the quality
of the documents you copy or send.
Separation Roller
6 Use a clean, soft, dry, lint-free cloth to wipe
up paper dust from the areas (shaded)
surrounding the separation roller.
7 When you are finished, close the operation
panel by pressing it down from the centre.
Be sure to close the operation panel until it locks
into place, or the unit will not function properly.
8 Close the document tray (MultiPASS models
only).
9 Reconnect the power cord.
Cleaning the Rollers
You may need to clean the unit’s rollers after using a package of high resolution paper. This
process removes paper dust from the unit’s rollers, preventing paper feed problems. For
details, p. 5-11.
Chapter 12 Maintenance 12-7
Maintenance
BJ Cartridge
BJ Cartridges and BJ Tanks
You can purchase the following BJ cartridges and tanks for use with your unit. Contact your
local authorised Canon dealer.
n
For optimum printing results and to avoid printing problems, Canon recommends that you only use
the Canon BJ cartridges and tanks described in this guide.
BC-21e Colour BJ Cartridge
Contains the print head unit and two replaceable BJ tanks, one colour
(cyan, magenta, yellow) and one black. When you run out of ink, you
can replace the BJ tanks without having to replace the print head unit.
Ink
Cartridge
BCl-21
Made in
Japan
Black
Ink
Cartridge
BCl-21
Made in
Japan
Color
Made in Japan
Color BJ
Cartridge
BC-21e
BX-20 Black BJ Cartridge
Contains the print head unit and black ink only. Use this BJ cartridge
for fast, black ink printing. When you run out of ink, replace the entire
BJ cartridge.
BC-22e Photo BJ Cartridge
Contains the print head unit and colour and black inks. Use this BJ
cartridge for photo-realistic colour printing. When used with Canon
High Resolution Paper, this BJ cartridge produces images comparable
to photographs. When you run out ink, replace the entire BJ cartridge.
BCI-21 Black BJ Tank
Contains the black ink for the Colour BJ cartridge. When the Black BJ
tank of the Colour BJ cartridge runs out, replace with this tank.
Ink
Cartridge
BCl-21
Made in
Japan
Black
12-8 Maintenance Chapter 12
BCI-21 Colour BJ Tank
Contains the colour ink for the Colour BJ cartridge. When the Colour
BJ tank of the Colour BJ cartridge runs out, replace with this tank.
When to Replace a BJ Cartridge or BJ Tank
How frequently you need to replace a BJ cartridge or tank depends on how you use your unit.
If you print many graphics, halftones, or greyscales, you will need to replace them more often
than if you print mainly text.
In general, you will need to replace a BJ cartridge in the following situations:
If you have been using a BJ cartridge for over a year.
If your printed output is not crisp and clear or has gaps in the characters (missing dots).
If your colour printouts appear to be missing a colour.
If the message CHANGE CARTRIDGE appears in the LCD.
In general, you will need to replace a BJ tank in the Colour BJ cartridge in the following
situations:
If you have been using a BJ tank for over six months.
If your output is blank.
If your printouts appear to be missing a colour.
If the messages BLACK INK EMPTY and/or COLOUR INK EMPTY (COLOR INK EMPTY)
appear in the LCD.
Refer to the flow chart on the next page to check if the BJ cartridge or tank(s) need replacing.
Ink
Cartridge
Made in
Japan
BCl-21
Color
Chapter 12 Maintenance 12-9
Maintenance
n
To help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge
maintenance. ( p. 2-13)
For optimum printing results and to avoid printing problems, Canon recommends that you only
use the Canon BJ cartridges and tanks described in this guide.
For BJ cartridge yields, p. A-5.
1 Print the nozzle check pattern.
( p. 12-10)
2 Perform print head cleaning.
( p. 12-11)
You can clean the print head up
to five consecutive times if
necessary.
2 There is no problem with the BJ
cartridge or tanks.
Try adjusting the print settings.
(
Software User’s Guide
)
3 Print the nozzle check pattern
again. ( p. 12-10)
You should now be able to print
properly.
4 Replace the BJ cartridge or
tank(s). ( pp. 12-12, 12-15)
Satisfactory
Satisfactory
Unsatisfactory
Unsatisfactory
12-10 Maintenance Chapter 12
Testing and Cleaning the BJ Cartridge Print Head
The print head in the BJ cartridge contains nozzles through which ink is propelled onto the
paper. To maintain the best possible print quality, these nozzles need to be cleaned from time
to time. Your unit is equipped with a print head cleaning function that does this.
Printing the Nozzle Check Pattern
Before cleaning the print head, you may want to print the nozzle check pattern to test the
print head of the BJ cartridge installed in the unit. This test shows if each print head nozzle is
operating properly.
Refer to the flow chart ( p. 12-9) for the correct order of testing and cleaning the BJ
cartridge print head.
Follow this procedure to print the nozzle check pattern:
1 Press Function.
2 Press Cleaning.
3 Press Set.
The unit prints the nozzle check pattern.
When the Colour BJ cartridge is installed, the pattern includes all four colours; yellow,
magenta, cyan, and black. In the colour pattern you will notice that lines are missing between
the colours. This is normal.
24
24
64
24
24
24
Ver. 1.00
24 24
n
Print the nozzle check pattern again after cleaning the BJ cartridge print head to check if cleaning
corrected the problem.
Nozzle Check
Pattern
If the pattern is
broken, missing, or a
specific colour is not
printed, clean the BJ
cartridge print head.
( p. 12-11)
NOZZLE CHECK
Chapter 12 Maintenance 12-11
Maintenance
Cleaning the BJ Cartridge Print Head
If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the
nozzle check pattern to see if the print head nozzles are operating properly ( p. 12-10). If
the pattern is broken, missing, or a specific colour is not printed, clean the BJ cartridge print
head.
Refer to the flow chart ( p. 12-9) for the correct order of testing and cleaning the BJ
cartridge print head.
n
To maintain the best possible print quality, clean the BJ cartridge print head from time to time.
Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount
of ink in the BJ cartridge or tanks.
If your printing is faint, you can often correct the problem by adjusting the print settings.
(
Software User’s Guide
)
Follow this procedure to clean the BJ cartridge print head:
1 Press Function.
2 Press Cleaning.
3 Use d or u to select HEAD CLEANING.
4 Press Set.
The unit cleans the print head.
n
You can clean the print head up to five consecutive times if necessary.
After cleaning, print the nozzle check pattern to check if cleaning corrected the problem.
( p. 12-10)
If cleaning does not improve print quality, replace the BJ cartridge ( p. 12-12) or tank(s).
( p. 12-15)
NOZZLE CHECK
HEAD CLEANING
12-12 Maintenance Chapter 12
Replacing the BJ Cartridge
This section describes how to replace the BJ cartridge. Before replacing the BJ cartridge, be
sure to read the section
When to Replace a BJ Cartridge or BJ Tank
. ( p. 12-8)
n
The procedure explained here is the same for replacing an old BJ cartridge with a new one, or
simply exchanging the BJ cartridge for one of the optional BJ cartridges.
Do not replace the BJ cartridge while the unit is printing or performing another operation.
You only need to replace the Colour BJ cartridge when the print head is damaged or when you
have printed approximately 2000 pages. If ink runs out in the Colour BJ cartridge, you can
replace the individual BJ tanks (colour or black) without having to replace the entire BJ cartridge.
( p. 12-15)
Follow this procedure to replace the BJ cartridge:
1 Make sure the unit is plugged in.
2 Open the document tray (MultiPASS models
only).
3 Lift the document guides to open the printer
cover.
If the printer cover does not open easily, slide the
document guides outwards and then open the
printer cover.
Document guides
4 Press C.
Chapter 12 Maintenance 12-13
Maintenance
c
Do not try to manually move or stop
the cartridge holder since this may
damage the unit.
Do not touch the components shown
or any metal parts since this may
adversely affect operation of the unit
and/or affect print quality.
The unit has an automatic protection
feature that helps keep it from
overheating. If the cartridge holder
does not move, unplug the unit and let
it cool for several minutes. Then plug it
in again and press
CC
CC
C to move the
cartridge holder.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Color Slot
Ink
Cartridge
BCl-21
Black
Made in
Japan
Black Slot
Color BJ
Cartridge
BC-21e
Made in Japan
Round Shaft
Ribbon Cable
Guide Rail
5 Raise the blue cartridge lock lever on the
cartridge holder and remove the BJ cartridge.
Discard the old BJ cartridge immediately
according to the local laws and regulations for
disposal of consumables. You may want to place it
in a plastic bag to keep any residual ink from
spilling.
Spilled ink can stain any surface; protect yourself
and your work area.
If removing a BJ cartridge to use one of the
optional BJ cartridges, be sure to store the BJ
cartridge in the container provided with your unit.
Otherwise the ink will dry and affect print quality.
12-14 Maintenance Chapter 12
6 Remove the new BJ cartridge from its
package, then remove the orange protective
cap q and tape w.
Discard the cap and tape. Never attempt to
reattach them to the BJ cartridge print head.
Install the BJ cartridge immediately after removing
the cap and tape.
Spilled ink can stain any surface; protect yourself
and your work area.
7 With the label facing outwards, insert the BJ
cartridge into the cartridge holder. Lower the
blue cartridge lock lever until it locks into
position.
8 Press C.
The cartridge holder moves to its home position
on the right side of the unit and begins cleaning
the BJ cartridge print head. This process takes
about 55 seconds.
c
Do not try to manually move or stop the
cartridge holder since this may damage
the unit.
1
2
Do not touch these
precision
components.
9 Close the printer cover.
10 Close the document tray (MultiPASS models
only).
n
If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in
the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge
to remain uncapped and dry out.
Chapter 12 Maintenance 12-15
Maintenance
Replacing a BJ Tank
This section describes how to replace a BJ tank in an installed Colour BJ cartridge. Before
replacing a BJ tank, be sure to read the section
When to Replace a BJ Cartridge or BJ Tank
.
( p. 12-8)
n
Do not leave empty BJ tanks in a Colour BJ cartridge. Remove them immediately when they run
out of ink, and replace them with new ones. Do not leave a Colour BJ cartridge with either of its
BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print quality.
Do not replace BJ tanks while the unit is printing or performing another operation.
Leave the Colour BJ cartridge installed in the unit and follow this procedure to replace a BJ
tank:
1 Make sure the unit is plugged in.
2 Open the document tray (MultiPASS models
only).
3 Lift the document guides to open the printer
cover.
If the printer cover does not open easily, slide the
document guides outwards and then open the
printer cover.
Document guides
4 Press C.
12-16 Maintenance Chapter 12
5 Pull the tab on the BJ tank forward to release
it, then remove the BJ tank from its slot.
Do not remove the BJ cartridge from the unit.
Do not remove both BJ tanks together. Remove
and replace each one individually to ensure that
they are inserted in the correct slot. Inserting them
in the wrong slot will cause colours to print
incorrectly.
If a partially used BJ tank must be removed for
some reason, keep the BJ tank installed in
another Colour BJ cartridge. Otherwise the ink will
dry and adversely affect print quality.
Discard the old BJ tank immediately according to
the local laws and regulations for disposal of
consumables. You may want to place it in a plastic
bag to keep any residual ink from spilling.
Spilled ink can stain any surface; protect yourself
and your work area.
c
Do not try to manually move or stop
the cartridge holder since this may
damage the unit.
Do not touch the components shown
or any metal parts since this may
adversely affect operation of the unit
and/or affect print quality.
The unit has an automatic protection
feature that helps keep it from
overheating. If the cartridge holder
does not move, unplug the unit and let
it cool for several minutes. Then plug it
in again and press
CC
CC
C to move the
cartridge holder.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
Color BJ
Cartridge
BC-21e
Made in Japan
Color Slot Black Slot
Ink
Cartridge
BCl-21
Black
Made in
Japan
Round Shaft
Guide Rail
Ribbon Cable
n
The Colour BJ tank is on the left, and the
Black BJ tank is on the right.
BCI-21 Colour BJ
Tank
BCI-21 Black BJ
Tank
Chapter 12 Maintenance 12-17
Maintenance
6 Remove the new BJ tank from its package,
then remove the orange protective cap.
Discard the cap. Never attempt to reattach it to the
BJ tank.
Spilled ink can stain any surface; protect yourself
and your work area.
c
Do not touch the ink port on the BJ tank.
7 Insert the BJ tank into the empty slot in the
Colour BJ cartridge, then press firmly on its
tab until it clicks into position.
8 Press C.
The cartridge holder moves to its home position
on the right side of the unit and begins cleaning
the BJ cartridge print head. This process takes
about 55 seconds.
c
Do not try to manually move or stop the
cartridge holder since this may damage
the unit.
Ink
Cartridge
BCl-21
Color
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
Ink
Cartridge
BCl-21
Black
Made in
Japan
Do not touch
12-18 Maintenance Chapter 12
9 Close the printer cover.
10 Close the document tray (MultiPASS models
only).
n
If you need to unplug the unit, wait until it is in standby mode (time and receive mode displayed in
the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge
to remain uncapped and dry out.
Chapter 13 Troubleshooting 13-1
Troubleshooting
Chapter 13
Troubleshooting
If You Cannot Solve the Problem ....................................................................................... 13-2
Clearing Jams ...................................................................................................................... 13-3
Jams in the ADF ................................................................................................................ 13-3
Jams in the Multi-Purpose Tray ......................................................................................... 13-4
LCD Messages ..................................................................................................................... 13-5
Paper Feeding Problems .................................................................................................. 13-13
Faxing Problems ................................................................................................................ 13-14
Sending Problems ........................................................................................................... 13-14
Receiving Problems ......................................................................................................... 13-16
Copying Problems ............................................................................................................. 13-19
Telephone Problems.......................................................................................................... 13-20
Print Quality Problems ...................................................................................................... 13-20
Printing Problems ..............................................................................................................13-22
General Problems .............................................................................................................. 13-24
If a Power Cut Occurs ....................................................................................................... 13-26
13-2 Troubleshooting Chapter 13
If You Cannot Solve the Problem
If you have a problem with your unit and you cannot solve it by referring to the information in
this chapter, contact your local authorised Canon dealer or the Canon help line.
Canon’s support personnel are trained in the technical support of Canon’s products and
should be able to help you with your problem.
n
Attempting to repair the unit yourself may void the limited warranty.
c
If the unit makes strange noises, emits smoke or strange smells, unplug it immediately and
contact your local authorised Canon dealer or the Canon help line. Do not attempt to
disassemble or repair the unit yourself.
If you need to contact Canon directly, make sure you have the following information:
• Product name
MultiPASS C75, MultiPASS C80, MultiPASS C70, FAX-B215C, FAX-B230C, or FAX-B210C
• Serial number
The serial number is on the label located at the back of the unit.
• Software version number
Software User’s Guide
• Place of purchase
• Nature of problem
Steps you have taken to solve the problem and the results
Chapter 13 Troubleshooting 13-3
Troubleshooting
Clearing Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT.
Follow this procedure to clear the document jam:
n
You do not need to unplug the unit when clearing document jams.
1 Press Stop.
2 Open the operation panel partially by gently
pulling it towards you.
It only opens slightly.
Do not try to pull the document out without
opening the operation panel since you may tear or
smudge the document.
3 While holding the operation panel open,
remove the document.
Pull it gently in either direction.
If a multipage document is loaded, remove the
entire document from the ADF.
n
If the paper does not pull out easily, do not
force it. Contact your local authorised Canon
dealer or the Canon help line.
4 When you are finished, close the operation
panel by pressing it down from the centre.
Be sure to close the operation panel until it locks
into place, or the unit will not function properly.
5 Press Resume and start the operation again.
13-4 Troubleshooting Chapter 13
Jams in the Multi-Purpose Tray
If print media jams in the multi-purpose tray, the LCD displays CLEAR PAPER JAM.
Follow this procedure to clear the jam:
n
You do not need to unplug the unit when clearing paper jams.
1 Close the document tray if necessary
(MultiPASS models only).
2 Gently pull any jammed paper out of the unit
as shown.
You can hold the document tray up for easy
access to the jammed paper (FAX models only).
3 Remove the paper stack from the multi-
purpose tray and reload it. ( p. 2-17)
Make sure the stack does not exceed the paper
limit mark (P).
4 Press Resume to start the operation again.
If you are printing from a Windows
®
application,
follow the instructions displayed by the software on
your PC.
n
If the paper jam occurred while a fax was being received into the unit’s memory, that fax will print
automatically when the jam is cleared and you press Resume.
Chapter 13 Troubleshooting 13-5
Troubleshooting
LCD Messages
The following messages are displayed in the LCD when the unit is performing a function or
encounters an error. The error code appears in the ACTIVITY REPORT. ( p. 11-3)
Message Error Code Cause Action
A
UTO REDIAL
The unit is waiting to
redial the other party's
number because the line
was busy or the other
party did not answer
when you tried to send
the document.
Wait for the unit to
automatically redial the
number. If you want to cancel
automatic redialling, wait until
the unit starts dialling the
number, press Stop then
T
.
(p. 7-12)
BLACK INK EMPTY
The Black BJ tank in the
Colour BJ cartridge is
empty or its ink may have
dried out.
Clean the BJ cartridge print
head ( p. 12-11). If the
message remains in the LCD,
replace the Black BJ tank
( p. 12-15). The unit will
then print automatically any
faxes received in memory.
BUSY/NO SIGNAL
#005/018 The telephone number
you dialled is busy.
Try sending the document at
a later time.
The fax number dialled
was incorrect.
Check the fax number and
dial again.
The other party's fax
machine is not working.
Contact the other party and
have them check their fax
machine.
The other party is not
using a G3 machine.
Contact the other party and
ask them to send or receive
the document using a G3
machine.
The touch tone/rotary
pulse setting on your unit
is incorrect.
Set your unit to the setting
that matches your telephone
line. ( p. 3-10)
13-6 Troubleshooting Chapter 13
Message Error Code Cause Action
BUSY/NO SIGNAL
(
Continued)
The receiving fax
machine did not answer
within 55 seconds (after
all automatic redialling
attempts).
Contact the other party and
have them check their fax
machine. You can try to send
the document using manual
sending via the handset
(
p. 7-8). For an overseas
call, add pauses to the
registered number. ( p. 9-2)
CARTRIDGE JAMMED
The cartridge holder
cannot move. This is
normally due to a paper
jam.
Clear the paper jam or
whatever is obstructing the
cartridge holder and then
press Resume. Do not
attempt to move the cartridge
holder manually.
CHANGE CARTRIDGE
You pressed
C
and the
cartridge holder is
moving to the centre of
the unit.
Wait until the cartridge holder
stops, then replace the BJ
cartridge or tanks
(
pp. 12-12, 12-15). When
you are finished, press C and
close the printer cover. Wait
for the unit to return to
standby mode.
The BJ cartridge is
empty or its ink may
have dried out.
Clean the BJ cartridge print
head ( p. 12-11). If the
message remains in the LCD,
replace the BJ cartridge
( p. 12-12). The unit will
then print automatically any
faxes received in memory.
CHECK DOCUMENT
#001 The document is
jammed in the ADF.
Remove the document you
are trying to send or copy
(
p. 13-3) and start again.
Chapter 13 Troubleshooting 13-7
Troubleshooting
Message Error Code Cause Action
CHECK DOCUMENT
(
Continued)
The document feed lever
is set to m (manual
document feed) for a
multipage document.
Set the document feed lever
to a (automatic document
feed). ( p. 4-2)
CHECK PAPER SIZE
The size of the paper in
the multi-purpose tray
and that specified in the
PAPER SIZE setting are
different.
Load the correct paper size or
change the PAPER SIZE
setting. (
p. 14-8)
CHECK PRINTER
There may be an
obstruction that is not
allowing the cartridge
holder mechanism to
move.
Check for any obstruction
(paper clip, small object, etc.)
and also that the orange
protective cap and tape are
removed from the BJ
cartridge. Check also for a
paper jam and clear the jam if
necessary (
p. 13-4). Then
press Resume and start
again.
The BJ cartridge may be
defective.
Press Resume. Reinstall the
BJ cartridge (
p. 2-13) and
start again.
In either case, if the error
does not clear, try unplugging
the unit. Wait several minutes,
then plug it back in. Also, try
replacing the BJ cartridge
with a new one. ( p. 12-12)
##343 The waste ink tank
(which holds the ink
used for print head
cleaning) may be full.
Contact your local authorised
Canon dealer or the Canon
help line to have the waste ink
tank replaced immediately.
CLEAR PAPER JAM
There is a paper jam. Clear the paper jam
( p. 13-4) and reload paper
in the multi-purpose tray.
Press
Resume.
13-8 Troubleshooting Chapter 13
Message Error Code Cause Action
COLOUR INK EMPTY
(COLOR INK EMPTY)
The Colour BJ tank in
the Colour BJ cartridge
is empty or its ink may
have dried out.
Clean the BJ cartridge print
head ( p. 12-11). If the
message remains in the LCD,
replace the Colour BJ tank
( p. 12-15). The unit will
then print automatically any
faxes received in memory.
CONVERT CLR>B&W?
The unit is confirming
that it is all right to
convert a colour
document to black &
white and print it with
the Black BJ cartridge.
Press
T
to convert the colour
document to black & white
and print, or press # to
cancel.
DOC. TOO LONG
#003 The document is longer
than 1 metre.
Use a copier to make a
reduced copy of the document
and then send the copy.
ECM RX
The unit is receiving a
fax using Error
Correction Mode (ECM).
ECM receptions may take
longer than normal receptions.
Turn off ECM if you need to
receive quickly, or if you know
your local lines are in good
condition. ( ECM RX,
p. 14-7)
ECM TX
The unit is sending a fax
using Error Correction
Mode (ECM).
ECM transmissions may take
longer than normal
transmissions. Turn off ECM if
you need to transmit quickly,
or if you know your local lines
are in good condition. ( ECM
TX, p. 14-7)
INSTALL BC-21e
You tried to make a
colour copy with the
installed Black BJ
cartridge.
Replace the BJ cartridge with
the Colour BJ cartridge.
(
p. 12-12)
Chapter 13 Troubleshooting 13-9
Troubleshooting
Message Error Code Cause Action
INSTALL BC-21e
(
Continued)
You tried to print a
received colour fax with
the installed Black BJ
cartridge.
Replace the BJ cartridge
with the Colour BJ cartridge
( p. 12-12). If you do not
have this BJ cartridge
available, you can print the
document with another BJ
cartridge. ( p. 7-18)
You tried to print a
received colour fax with
the installed Photo BJ
cartridge (PHOTO INK
PRINT setting disabled in
the MultiPASS C75/FAX-
B215C).
Replace the BJ cartridge
with the Colour BJ cartridge
(
p. 12-12). If you do not
have this BJ cartridge
available, you can print the
document with another BJ
cartridge. (
p. 7-18)
For the MultiPASS C75/FAX-
B215C, you can alternatively
enable the PHOTO INK
PRINT setting. (
p. 14-8)
INSTALL BC21/22e
You tried to make a colour
copy with the installed
Black BJ cartridge.
Replace the BJ cartridge
with the Colour or Photo BJ
cartridge. ( p. 12-12)
INSTALL BC21e/20
You tried to make a black
& white copy, print a
received black & white
fax, print a report, or print
a black & white document
in memory with the
installed Photo BJ
cartridge (PHOTO INK
PRINT setting disabled in
the MultiPASS C75/FAX-
B215C).
Replace the BJ cartridge
with the Colour or Black BJ
cartridge ( p. 12-12).
For the MultiPASS C75/FAX-
B215C, you can alternatively
enable the PHOTO INK
PRINT setting. ( p. 14-8)
13-10 Troubleshooting Chapter 13
Message Error Code Cause Action
LOAD PAPER
The multi-purpose tray is
empty.
Load paper in the multi-
purpose tray (
p. 2-17).
Make sure the stack is does
not exceed the paper limit
mark (P). Then press
Resume.
MEMORY FULL
#037 The unit's memory is full
because it has received
too many documents, or a
very long or detailed
document.
Print any documents stored in
memory ( pp. 7-18, 8-11,
8-13). Then start again.
The unit’s memory is full
because you tried to send
or copy too many pages
at once, or a very long or
detailed document.
Divide the document and
send or copy each part
separately. To free up space
in the unit’s memory, print or
delete any documents in
memory you no longer need.
( pp. 7-18, 7-20, 8-11, 8-13)
MEMORY USED nn %
Shows the percentage of
memory currently in use.
If you need more space, wait
for the unit to send any faxes.
Also, print or delete any
documents in memory you no
longer need. (
pp. 7-18,
7-20, 8-11, 8-13)
NO RX PAPER
#012 The other party’s fax
machine is out of paper
or its memory is full.
Contact the other party and
have them load paper in their
fax machine or free up space
in their fax machine’s
memory.
NO TEL #
#022 The one-touch speed
dialling button or coded
speed dialling code you
entered has not been
registered.
Register the one-touch speed
dialling button or coded speed
dialling code. ( pp. 6-3, 6-6)
Chapter 13 Troubleshooting 13-11
Troubleshooting
Message Error Code Cause Action
NOT AVAILABLE
#025 In manual sending, you
entered a speed dialling
number that is assigned
to a group.
Use regular dialling, or enter a
one-touch speed dialling
button or coded speed dialling
code that only has one
fax/telephone number
registered.
PHOTO INK IN USE
The Photo BJ cartridge is
installed in the unit.
Change to a different BJ
cartridge type if necessary
( p. 12-12)
PRINT W/ BC-22e?
The unit is confirming
that it is all right to print a
colour document in
memory with the installed
Photo BJ cartridge
(PHOTO INK PRINT
setting disabled in the
MultiPASS C75/FAX-
B215C).
Press
T
to print the colour
document with the Photo BJ
cartridge, or press # to cancel
printing.
For the MultiPASS C75/ FAX-
B215C, you can alternatively
enable the PHOTO INK
PRINT setting. ( p. 14-8)
RECD IN MEMORY
The unit received the fax
in memory because
paper or ink ran out, a
paper jam occurred, or
the incorrect BJ cartridge
was installed.
Load paper in the multi-
purpose tray ( p. 2-17),
replace the BJ cartridge or
tank(s) ( pp. 12-12, 12-15),
clear the paper jam
( p. 13-4), or install the
correct BJ cartridge.
( p. 12-12)
RECEIVED IN FILE
(MultiPASS models
only)
Your PC was off and a
document was received
in the unit's memory.
Upload the document to your
PC, or print the document.
( p. 8-11)
The MultiPASS Status
Monitor is not running.
On the Windows
®
desktop,
click Start and point to
Programs. On the Programs
menu, point to MultiPASS
Suite, then click MultiPASS
Status Monitor.
13-12 Troubleshooting Chapter 13
Message Error Code Cause Action
TRY AGAIN IN B&W
(TRY AGAIN IN B/W)
#085 You tried sending a
colour document to a
machine that does not
support colour faxing.
Try sending again in black &
white ( p. 7-3).
For the MultiPASS C75/ FAX-
B215C, you can enable the
COLOUR DIRECT TX setting
that converts colour faxes to
black & white if the other
party's fax machine does not
support colour faxing, thus
enabling you to send colour
documents to any fax
machine without an error
occurring. ( p. 14-6)
TX/RX CANCELLED
You pressed Stop to
cancel the transmission.
If required, try sending again.
TX/RX NO. nnnn
When the unit sends or
receives a fax, it assigns
it a unique identification
number (
nnnn
).
Write the number down if you
will need it later.
TX/RX NO. nnnn
SCANNING P.nnn
MEMORY FULL
(Three messages toggle.)
The unit is sending a
document and its
memory is full.
The unit continues to send
the document as memory
becomes available.
WAIT COOLING
During printing, the BJ
cartridge print head may
have become too hot.
Allow the unit to cool down.
The unit will resume printing
when it has cooled down.
Chapter 13 Troubleshooting 13-13
Troubleshooting
Paper Feeding Problems
Paper does not load.
The multi-purpose tray may contain too many sheets.
Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark
(P). ( p. 2-17)
Paper may not be loaded correctly.
Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
guide is adjusted correctly. ( p. 2-17)
Paper is loaded skewed. (Printing is skewed.)
Paper may not be loaded correctly.
Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
guide is adjusted correctly. ( p. 2-17)
Make sure the right edge of the paper stack is aligned with the right side of the multi-
purpose tray and the paper guide is aligned with the left edge of the stack. ( p. 2-19)
Make sure the paper exit path is clear.
Multiple sheets load into the unit at the same time.
Paper may not be loaded correctly.
Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper
guide is adjusted correctly. ( p. 2-17)
Sheets of paper may be sticking together.
Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the
sheets of paper from sticking together. ( p. 2-19)
The multi-purpose tray may contain too many sheets.
Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark
(P). ( p. 2-17)
Do not exceed the maximum loading capacity of the multi-purpose tray. ( p. 5-2)
Do not force the paper stack into the multi-purpose tray.
Different types of paper may be loaded in the multi-purpose tray.
Load only one type of paper.
Make sure you load paper that meets the paper requirements for the unit. ( Chapter 5)
13-14 Troubleshooting Chapter 13
Transparencies or back print film do not feed correctly.
The transparencies or back print film may not be loaded correctly.
Make sure they are loaded properly ( p. 2-17). Do not load more than 50 transparencies or
10 back print film sheets in the multi-purpose tray.
Repeated paper jams occur.
The paper you are using may be causing the jams.
Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the
sheets of paper from sticking together. ( p. 2-19)
Check that the paper you are using and your printing environment are within the
specifications of the unit. ( Chapter 5)
Envelopes do not load.
Envelopes may not be loaded correctly.
Make sure the envelopes are loaded properly ( p. 5-8). Do not load more than 10
envelopes in the multi-purpose tray.
The envelopes you are using may not meet the requirements for the unit.
Envelopes must be European DL or U.S. Commercial No. 10 envelopes. ( pp. 5-2, 5-4)
n
For additional troubleshooting,
Software User’s Guide
.
Faxing Problems
Sending Problems
You cannot send a fax.
The unit may have overheated.
Unplug the unit and let it cool for several minutes. Then plug it back in and try sending
again.
The unit may not be set for the type of telephone line in use (pulse/tone).
Make sure the unit is set for the correct telephone line type. ( p. 3-10)
The document may not have been loaded correctly into the ADF.
Remove the document, stack it if necessary, and load it into the ADF correctly. ( p. 4-4)
Check that the document feed lever is set for the type of document you are sending.
( p. 4-2)
Make sure the operation panel is closed.
Chapter 13 Troubleshooting 13-15
Troubleshooting
The one-touch speed dialling button or coded speed dialling code you entered may not
be registered for the feature you want to use.
Check the one-touch speed dialling button or coded speed dialling code and make sure it is
registered correctly. ( Chapter 6)
You dialled or have been provided with an incorrect number.
Dial the number again, or check that you have the correct number.
The other party’s fax machine may be out of paper.
Call the other party and ask them to make sure paper is loaded in their fax machine.
You may have sent a document in colour to a fax machine that does not support colour
faxing.
If you attempt to send a colour document to a fax machine that does not support colour
faxing, the document will not be sent and the LCD will display TRY AGAIN IN B&W (TRY
AGAIN IN B/W). Try sending again in black & white. For the MultiPASS C75/FAX-B215C,
you can enable the COLOUR DIRECT TX setting ( p. 14-6) that converts colour faxes to
black & white if the other party’s fax machine does not support colour faxing, thus enabling
you to send colour documents to any fax machine without an error occurring.
There may be other documents being sent from memory.
Allow time for those documents to finish sending.
An error may have occurred during sending.
Print an ACTIVITY REPORT and check for an error. ( p. 11-3)
The telephone line may not be working properly.
Make sure there is a dial tone when you press Hook or when you lift the handset of any
external device connected to the unit. If there is no dial tone, contact your local telephone
company.
The receiving fax machine may not be a G3 fax machine.
Make sure the receiving fax machine is compatible with the unit (which is a G3 fax
machine).
Faxes sent from the unit are spotted or dirty.
The receiving fax machine may not be working properly.
Check the unit by making a copy ( p. 10-2). If the copy is clear, the problem may be in the
receiving fax machine. If the copy is spotted or dirty, clean the scanner components.
( p. 12-5)
The document may not have been loaded correctly into the ADF.
Remove the document, stack it if necessary, and load it into the ADF correctly. ( p. 4-4)
13-16 Troubleshooting Chapter 13
Cannot send using Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
If the other party’s fax machine does not support ECM, then the document is sent in normal
mode without error checking.
ECM may be disabled.
Make sure ECM is on. ( ECM TX, p. 14-6)
Errors occur frequently while sending.
The telephone lines may be in poor condition, or you may have a bad connection.
Lower the transmission speed. ( TX START SPEED, p. 14-9)
Receiving Problems
Cannot receive a fax automatically.
The unit may not be set to receive automatically.
For the unit to receive faxes automatically, the receive mode must be set to FAX ONLY
MODE, Fax/Tel Mode, or ANS.MACHINE MODE ( Chapter 8). If you have set
ANS.MACHINE MODE, confirm that an answering machine is connected to the unit and that
it is turned on with an outgoing message properly recorded. ( p. 8-10)
The unit may have a document stored in memory.
Print out any documents stored in memory. ( pp. 7-18, 8-11, 8-13)
The MultiPASS Suite may have received the fax (MultiPASS models only).
Software User’s Guide
An error may have occurred during reception.
Check the LCD for an error message. ( p. 13-5)
Print an ACTIVITY REPORT and check for an error. ( p. 11-3)
The multi-purpose tray may be empty.
Make sure paper is loaded in the multi-purpose tray. ( p. 2-17)
The telephone line may not be connected properly.
Make sure all line connections are secure. ( p. 2-6)
Chapter 13 Troubleshooting 13-17
Troubleshooting
The unit does not switch automatically between telephone and fax
reception.
The unit may not be set to switch automatically between telephone and fax reception.
For the unit to switch automatically, the receive mode must be set to Fax/Tel Mode or
ANS.MACHINE MODE ( Chapter 8). If you have set ANS.MACHINE MODE, confirm that an
answering machine is connected to the unit and that it is turned on with an outgoing
message properly recorded. ( p. 8-10)
An error may have occurred during reception.
Check the LCD for an error message. ( p. 13-5)
Print an ACTIVITY REPORT and check for an error. ( p. 11-3)
The multi-purpose tray may be empty.
Make sure paper is loaded in the multi-purpose tray. ( p. 2-17)
The sending fax machine may not send the CNG signal that tells the unit that the
incoming signal is a fax.
Some fax machines cannot send the CNG signal that tells your unit the incoming call is from
a fax machine. In such cases, you will have to receive the fax manually. ( p. 8-8)
Cannot receive a document manually.
You may have disconnected the call by pressing Start (Start/Scan) or dialling the
remote receiving ID after hanging up the handset.
Always press Start (Start/Scan) or dial the remote receiving ID
before
hanging up the
handset. Otherwise you will disconnect the call.
Print quality is poor.
You may not be using the correct type of paper.
Make sure you load paper that meets the paper requirements for the unit. ( Chapter 5)
The BJ cartridge print head may need cleaning.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
The sending fax machine may not be functioning properly.
The sending fax machine usually determines the fax’s quality. Call the sender and have
them make sure the top cover and scanning glass of their fax machine are clean.
13-18 Troubleshooting Chapter 13
Error Correction Mode (ECM) may be disabled.
Make sure ECM is on. ( ECM RX, p. 14-7)
Faxes do not print.
The BJ cartridge or tanks may not be installed properly.
Make sure the BJ cartridge and tanks are installed properly. ( pp. 2-13, 12-15)
Be sure to remove the orange protective tape from the BJ cartridge before you install it.
( p. 2-16)
The BJ cartridge print head may need cleaning.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
The BJ cartridge or tanks may need to be replaced.
Determine if the problem is with the BJ cartridge or tanks ( p. 12-8), and replace if
necessary. ( pp. 12-12, 12-15)
Fax images print blotched or uneven.
The telephone lines may be in poor condition, or you may have a bad connection.
• Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if
the telephone lines are in poor condition, you may have to try again.
The sending fax machine may not be functioning properly.
The sending fax machine usually determines the fax’s quality. Call the sender and have
them make sure the top cover and scanning glass of their fax machine are clean.
Cannot receive using Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
If the other party’s fax machine does not support ECM, then the document is received in
normal mode without error checking.
ECM may be disabled.
Make sure ECM is on. ( ECM RX, p. 14-7)
Errors occur frequently while receiving.
The telephone lines may be in poor condition, or you may have a bad connection.
Lower the reception speed. ( RX START SPEED, p. 14-9)
The sending fax machine may not be functioning properly.
Call the sender and have them check that their fax machine is functioning properly.
Chapter 13 Troubleshooting 13-19
Troubleshooting
Copying Problems
The unit will not make a copy.
The BJ cartridge or tanks may need to be replaced.
Determine if the problem is with the BJ cartridge or tanks ( p. 12-8), and replace if
necessary. ( pp. 12-12, 12-15)
You may be trying to make copies with the incorrect BJ cartridge installed in the unit.
The unit cannot make copies in colour while the Black BJ cartridge is installed. Replace the
BJ cartridge with the Colour BJ cartridge. ( p. 12-12)
You cannot make black & white copies with the Photo BJ cartridge (PHOTO INK PRINT
setting disabled in the MultiPASS C75/FAX-B215C). Replace the Photo BJ cartridge with the
Colour or Black BJ cartridge. For the MultiPASS C75/FAX-B215C, you can alternatively
enable the PHOTO INK PRINT setting. ( p. 14-8)
The document may not have been loaded correctly into the ADF.
Remove the document, stack it if necessary, and load it into the ADF correctly. ( p. 4-4)
Check that the document feed lever is set for the type of document you are copying.
( p. 4-2)
Make sure the operation panel is closed.
The BJ cartridge or tanks may not be installed properly.
Make sure the BJ cartridge and tanks are installed properly. ( pp. 2-13, 12-15)
The unit may not be operating properly.
Print the nozzle check pattern. ( p. 12-10)
MEMORY FULL appears in the LCD when making multiple copies.
The unit’s memory is full.
Print or delete any documents stored in memory ( pp. 7-18, 7-20, 8-11, 8-13) to free up
space in the unit’s memory, then start again.
The document you are copying may have too many graphics.
If multiple pages are being copied, separate the pages into smaller stacks. If not, make the
desired number of copies one at a time as needed.
n
For additional troubleshooting,
Print Quality Problems
, p. 13-20.
13-20 Troubleshooting Chapter 13
Telephone Problems
You cannot dial.
The telephone line may not be connected properly.
Make sure all line connections are secure. ( p. 2-6)
The power cord may not be plugged in securely.
Check that the power cord is plugged securely into the unit and into the wall outlet
( p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
and turned on.
The unit may not be set for the type of telephone line in use (pulse/tone).
Make sure the unit is set for the correct telephone line type. ( p. 3-10)
The optional handset, telephone, or extension phone disconnects while
you are talking.
The power cord may not be plugged in securely.
Check that the power cord is plugged securely into the unit and into the wall outlet
( p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
and turned on.
Print Quality Problems
The print quality is not what you expect; print is not clear, is splashed, has
missing dots or white streaks.
The print media you are using may not be supported by the unit.
Make sure you are using the recommended print media. ( p. 5-2)
You may be printing on the wrong side of the paper.
Some papers have a “right” side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.
The nozzles on the BJ cartridge print head may be clogged.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
The BJ cartridge or tanks may not be installed properly.
Make sure the BJ cartridge and tanks are installed properly. ( pp. 2-13, 12-15)
The BJ cartridge or tanks may need to be replaced.
Determine if the problem is with the BJ cartridge or tanks ( p. 12-8), and replace if
necessary. ( pp. 12-12, 12-15)
The BJ cartridge print head may be worn out.
Determine if the problem is with the BJ cartridge print head ( p. 12-8) and replace the BJ
cartridge if necessary. ( p. 12-12)
Chapter 13 Troubleshooting 13-21
Troubleshooting
The printout contains blurred or smudged ink.
The print media you are using may not be supported by the unit.
Make sure you are using the recommended print media. ( p. 5-2)
You may be printing on the wrong side of the paper.
Some papers have a “right” side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.
The print side is rubbed and stained.
The paper thickness lever is not set correctly.
When you print images that contain large quantities of ink, the paper may curl and rub. Set
the paper thickness lever to e (right). ( p. 5-6)
The unit prints only in black. (You are printing from an application that
supports colour printing but your output is black ink only.)
The BJ cartridge or tanks may not be installed properly.
Make sure the BJ cartridge and tanks are installed properly. ( pp. 2-13, 12-15)
The BJ cartridge print head may need cleaning.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
Colours are missing.
The BJ cartridge print head may need cleaning.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
Colours in a line are uneven or different from previous lines.
• Experiment with different settings and paper types.
Hue changes.
The nozzles on the BJ cartridge print head may be clogged.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
The BJ cartridge or tanks may need to be replaced.
Determine if the problem is with the BJ cartridge or tanks ( p. 12-8), and replace if
necessary. ( pp. 12-12, 12-15)
n
For additional troubleshooting,
Software User’s Guide
.
13-22 Troubleshooting Chapter 13
Printing Problems
The Alarm light comes on and the unit beeps while printing.
The unit may have a paper jam.
Clear the paper jam. ( p. 13-4)
If the unit has no paper jam, unplug the unit and wait five seconds, then plug it in again. If
the problem is fixed, the Alarm light will turn off, the cartridge holder will move to its home
position on the right side of the unit, and the LCD will return to standby mode. If the Alarm
light remains lit, contact your local authorised Canon dealer or the Canon help line.
Data from the PC is not printed.
The power cord may not be plugged in securely.
Check that the power cord is plugged securely into the unit and into the wall outlet
( p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
and turned on.
The printer cable may not be securely connected to the unit and PC.
Check the printer cable connection. ( p. 2-8)
The printer cable may not be the correct type.
Make sure you have the correct printer cable type. ( p. 2-8)
The unit may have been plugged in or the PC may have been turned on when you
connected the printer cable.
Unplug the unit and turn off the PC. Plug the unit back in and turn the PC back on again.
If you are using a USB cable (MultiPASS C75/FAX-B215C only), make sure you connect it
during software installation to ensure proper operation. (
Software User’s Guide
)
The BJ cartridge or tanks may not be installed properly.
Make sure the BJ cartridge and tanks are installed properly. ( pp. 2-13, 12-15)
Be sure to remove the orange protective tape from the BJ cartridge before you install it.
( p. 2-16)
The BJ cartridge print head may need cleaning.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
The BJ cartridge or tanks may need to be replaced.
Determine if the problem is with the BJ cartridge or tanks ( p. 12-8), and replace if
necessary. ( pp. 12-12, 12-15)
Chapter 13 Troubleshooting 13-23
Troubleshooting
The BJ cartridge moves, but ink does not appear.
The BJ cartridge or tanks may not be installed properly.
Make sure the BJ cartridge and tanks are installed properly. ( pp. 2-13, 12-15)
Be sure to remove the orange protective tape from the BJ cartridge before you install it.
( p. 2-16)
The nozzles on the BJ cartridge print head may be clogged.
Refer to the flow chart ( p. 12-9) and clean the BJ cartridge print head if necessary.
( p. 12-11)
The BJ cartridge or tanks may need to be replaced.
Determine if the problem is with the BJ cartridge or tanks ( p. 12-8), and replace if
necessary. ( pp. 12-12, 12-15)
The printed output is not what you expected.
The printer cable may not be securely connected to the unit and PC.
Check the printer cable connection. ( p. 2-8)
The printer cable may not be the correct type.
Make sure you have the correct printer cable type. ( p. 2-8)
The printer cable may be too long.
Make sure you have the correct length cable. ( p. 2-8)
Printout does not match paper size.
Paper may not be loaded and aligned correctly in the multi-purpose tray.
Make sure the paper is loaded and aligned correctly. ( p. 2-17)
n
If the BJ cartridge print head prints on the platen, clean the ink off the platen by launching
Notepad and setting the application to print 2 or 3 blank sheets of paper.
The unit suspends printing after each line.
The BJ cartridge print head may have become too hot. If this happens, the unit may be
slowing its printing speed at the end of each line to protect the BJ cartridge print head.
Stop your print operation and wait several minutes to allow the unit to cool. Then start your
operation again.
13-24 Troubleshooting Chapter 13
The printout curls.
Your page may include a large amount of ink.
Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove
the page carefully without touching any surfaces.
The paper you are using may be too thin. Printing dense graphics on light paper stock may
cause the paper to curl. Try using heavier stock.
Your PC indicates a device time-out.
A device time-out occurs when the PC sends data to the unit, but the unit does not
respond. The unit may be unplugged, not connected to the PC, or have a paper jam.
Make sure the unit is plugged in ( p. 2-9), and that the printer cable is securely connected
to the unit and PC ( p. 2-8). Clear any paper jams ( p. 13-4), and make sure paper is
loaded properly in the multi-purpose tray. ( p. 2-17)
n
For additional troubleshooting, refer to
Print Quality Problems
( p. 13-20) and the
Software
User’s Guide
.
General Problems
The unit has no power.
The power cord may not be plugged in securely.
Check that the power cord is plugged securely into the unit and into the wall outlet
( p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
and turned on.
The power cord may not be supplying power.
Check the power cord by substituting with another, or by using a voltmeter to test it for
continuity.
The unit will not print reports.
The BJ cartridge or the Black BJ tank may need to be replaced.
Determine if the problem is with the BJ cartridge or Black BJ tank ( p. 12-8), and replace
if necessary. ( pp. 12-12, 12-15)
The Photo BJ cartridge is installed in the unit (PHOTO INK PRINT setting disabled in
the MultiPASS C75/FAX-B215C).
You cannot print reports with the Photo BJ cartridge. Replace the Photo BJ cartridge with
the Colour or Black BJ cartridge. For the MultiPASS C75/FAX-B215C, you can alternatively
enable the PHOTO INK PRINT setting. ( p. 14-8)
Chapter 13 Troubleshooting 13-25
Troubleshooting
Nothing appears in the LCD.
The power cord may not be plugged in securely.
Check that the power cord is plugged securely into the unit and into the wall outlet
( p. 2-9). If the unit is plugged into a power strip, make sure the power strip is plugged in
and turned on. If the LCD remains blank, unplug the unit, wait five seconds, then plug it in
again.
13-26 Troubleshooting Chapter 13
If a Power Cut Occurs
If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains
the user data settings and the speed dialling settings. However, any sent or received
documents stored in memory will be lost.
During a power cut, functions are limited as follows:
You cannot make telephone calls from the optional handset. Also, depending on your
telephone, you may not be able to make telephone calls.
You cannot send, receive, or copy documents.
You can only use the unit to receive voice calls if you connected the optional handset, a
telephone, or an extension phone to your unit.
When power is restored to the unit, it will automatically print a list of documents that were
stored in memory at the time of the power cut.
n
If there is no paper in the multi-purpose tray when power is restored, the LCD displays LOAD
PAPER. If this occurs, press Resume to return to standby mode. (The MEMORY CLEAR REPORT
will not be printed.)
27/12 2001 17:23 FAX 123 4567
TX/RX NO
0023
0024
««««««««««««««««««««
««« MEMORY CLEAR REPORT «««
««««««««««««««««««««
p 001CANON
MODE
B’CAST
TRANSMIT COL
CONNECTION TEL/ID
[ 01] Canon CANADA
[ 05] Canon OPTICS
[T 32] Canon UK
PGS.
3
1
SET TIME
27/12 16:03
27/12 16:08
MEMORY FILES DELETED
Chapter 14 Summary of Settings 14-1
Summary of
Settings
Chapter 14
Summary of Settings
Understanding the Menu System ...................................................................................... 14-2
Accessing the Menus ........................................................................................................ 14-2
User Settings Menu ............................................................................................................. 14-4
Report Settings Menu ......................................................................................................... 14-5
TX (Transmission) Settings Menu ..................................................................................... 14-6
RX (Reception) Settings Menu ........................................................................................... 14-7
Printer Settings Menu ......................................................................................................... 14-8
System Settings Menu ........................................................................................................ 14-9
14-2 Summary of Settings Chapter 14
Understanding the Menu System
The menu system allows you to customise the way your unit operates. It consists of six
menus, each containing settings that control different functions of your unit.
n
For MultiPASS models, if your unit is connected to a PC, we recommend using the MultiPASS
Suite to adjust settings. ( p. 3-2)
Before adjusting any settings, you may want to print the USER’S DATA LIST to check the current
settings. ( p. 3-9)
Accessing the Menus
Follow this procedure to access the different menus:
1 Press Function.
2 Press Data Registration.
3 Press Set.
4 Use d or u to select the menu you want.
You can select from the following:
USER SETTINGS ( p. 14-4)
REPORT SETTINGS ( p. 14-5)
TX SETTINGS ( p. 14-6)
RX SETTINGS ( p. 14-7)
PRINTER SETTINGS ( p. 14-8)
SYSTEM SETTINGS ( p. 14-9)
5 Press Set to access the settings under the
menu you selected.
Ex:
Ex:
DATA REGSTRATION
USER SETTINGS
RX SETTINGS
ECM RX
Chapter 14 Summary of Settings 14-3
Summary of
Settings
6 Refer to the appropriate table ( following
pages) and use these guidelines to select and
register settings:
Use d or u to scroll through the settings.
To register a setting or access sub-settings,
press Set.
To return to a previous level, press Data
Registration.
For your settings to be registered, be sure to
press Set after making a selection or entering
information.
If at any stage you wish to return to standby
mode, press Stop.
If you pause for more than 60 seconds while
accessing a menu, the unit will automatically
return to standby mode.
7 When you are finished, press Stop to return
to standby mode.
Ex:
15:00 FaxOnly
14-4 Summary of Settings Chapter 14
User Settings Menu
For details on accessing the settings below, pp. 14-2, 14-3.
Setting Description Sub-Settings
DATE & TIME
Sets the current date. ( p. 3-7)
UNIT TELEPHONE #
Enters the fax/telephone number you want to
appear at the top of each fax page you send. (
p. 3-7)
UNIT NAME
Enters the name or company name you want to
appear at the top of each fax page you send. (
p. 3-7)
TX TERMINAL ID
Sets the options for the identification header (TTI).
ON
OFF
TTI POSITION
Selects the position of the identification header
(outside or inside the image area).* ( p. 3-6)
OUTSIDE IMAGE
INSIDE IMAGE
TELEPHONE # MARK
Selects the prefix for the identification header
number. ( p. 3-6)
FAX
TEL
SCAN CONTRAST
Selects the scanning contrast. ( p. 7-5)
STANDARD
DARKER
LIGHTER
OFFHOOK ALARM
Enables/disables the off hook alarm that alerts you
that the handset is not seated properly in its
cradle.
ON
OFF
VOLUME CONTROL
Sets the volume of the unit sounds.
CALLING VOLUME
Selects the ring volume when the unit detects a
voice call.
1/2/3
KEYPAD VOLUME
Selects the keypad touch beep volume.
0 (off)/1/2/3
ALARM VOLUME
Selects the error alarm volume.
0 (off)/1/2/3
LINE MONITOR VOL
Selects the line monitor volume (sound during
dialling).
0 (off)/1/2/3
RX CALL LEVEL
Selects the volume of incoming calls.
HIGH
STANDARD
TEL LINE TYPE
Selects the dialling method the unit uses for your
telephone line type. ( p. 3-10)
TOUCH TONE
ROTARY PULSE**
R-KEY SETTING
Enables dialling through a switchboard.
PSTN
If you select PBX, you can select additional sub-
settings. ( p. 3-11)
PBX
M-KEY SETTING***
(All models except the
MultiPASS C75/FAX-
B215C)
Selects the access and ID codes for an alternative
long distance service. (
p. 7-21)
OFF
ON
(Default settings are shown in bold type.)
* Can only be adjusted for black & white transmissions. For colour transmissions, the TTI information is
positioned inside the image area.
** The default setting for Ireland is ROTARY PULSE.
*** This setting is only available in the UK.
Chapter 14 Summary of Settings 14-5
Summary of
Settings
Report Settings Menu
For details on accessing the settings below, pp. 14-2, 14-3.
Setting Description Sub-Settings
TX REPORT
Enables/disables automatic printing of a
transmission report. (
p. 11-4)
PRINT ERROR ONLY
OUTPUT YES
PRINT ERROR ONLY: Prints a report only when a
transmission error occurs.
OUTPUT NO
OUTPUT YES: Prints a report every time you send
a document.
OUTPUT NO: No report is printed.
PRINT WITH
IMAGE
If you select PRINT ERROR ONLY or OUTPUT
YES above, enables/disables printing of the first
page of the fax under the report (black & white
faxes only).
ON
OFF
RX REPORT
Enables/disables automatic printing of a reception
report. ( p. 11-5)
OUTPUT NO: No report is printed.
PRINT ERROR ONLY: Prints a report only when a
reception error occurs.
OUTPUT YES: Prints a report every time you
receive a document.
OUTPUT NO
PRINT ERROR ONLY
OUTPUT YES
ACTIVITY REPORT
Sets the ACTIVITY REPORT option. ( p. 11-3)
AUTO PRINT
Enables/disables automatic printing of an
ACTIVITY REPORT after every 20 transactions.
ON
OFF
(Default settings are shown in bold type.)
14-6 Summary of Settings Chapter 14
TX (Transmission) Settings Menu
For details on accessing the settings below, pp. 14-2, 14-3.
Setting Description Sub-Settings
ECM TX
Enables/disables Error Correction Mode (ECM)
during transmission.
ON
OFF
MID PAUSE SET
Selects the length of the pause entered when you
press R/Pause.
4 SEC *
(1 to 15)
AUTO REDIAL
Enables/disables automatic redialling if the other
party's line is busy on the first attempt. ( p. 7-11)
ON
OFF
REDIAL TIMES
Selects the number of redial attempts.
2 TIMES
(1 to 10)
REDIAL INTERVAL
Selects the period of time between redial attempts.
2 MIN.
(1 to 99)
TIME OUT
Enables/disables automatic scanning of
documents after the fax number is entered.
ON
: Scanning begins automatically five seconds
after entering the fax number (10 seconds if
sending to multiple destinations).
OFF: Scanning does not start automatically. (You
need to press
Start (Start/Scan)
to begin
scanning.)
ON
OFF
COLOUR DIRECT TX
(MultiPASS C75/FAX-
B215C only)
Enables/disables sending of colour documents to
fax machines that do not have colour faxing
capability.
OFF: Colour documents cannot be sent to fax
machines that do not support colour faxing.
ON: Colour documents can be sent to fax
machines that do not support colour faxing. (The
document is converted to black & white.)
OFF
ON
(Default settings are shown in bold type.)
* The default setting for Ireland is 2 SEC.
Chapter 14 Summary of Settings 14-7
Summary of
Settings
RX (Reception) Settings Menu
For details on accessing the settings below, pp. 14-2, 14-3.
Setting Description Sub-Settings
ECM RX
Enables/disables Error Correction Mode (ECM)
during reception.
ON
OFF
RX MODE
Selects the receive mode. (
Chapter 8)
If you select FAX/TEL AUTO SW, you can select
additional sub-settings. (
p. 8-6)
FAX ONLY MODE
FAX/TEL AUTO SW
INCOMING RING
When the unit is set to
FAX ONLY MODE
or
FAX/TEL AUTO SW, enables/disables ringing
when it receives a call.*
OFF
ON
RING COUNT**
Selects the number of incoming rings before the
unit begins receiving.
2 TIMES
(
1
to
99
)
MAN/AUTO SWITCH
When the unit is set to MANUAL MODE,
determines if the unit switches to fax receive mode
after it rings for a specified time.
OFF
ON
F/T RING TIME
**
If you select
ON
above, selects the length of time
the unit rings before switching to fax receive mode.
15 SEC
(1 to 99)
REMOTE RX
Enables/disables remote receiving.
ON
OFF
REMOTE RX ID**
If you select ON above, selects the remote
receiving ID.
25
(00 to 99)
MEMORY RX
Enables/disables memory reception of a document
(e.g. when an error occurs).
ON
OFF
COLOUR RX
(COLOR RX)
Enables/disables colour fax reception. (
p. 8-12)
ON
OFF
(Default settings are shown in bold type.)
* Even if you have set INCOMING RING to ON, ringing will only occur if you have connected the optional
handset, a telephone, or an extension phone to your unit.
** This setting is available in all models, but the setting names only appear in the MultiPASS C75/FAX-
B215C.
14-8 Summary of Settings Chapter 14
Printer Settings Menu
For details on accessing the settings below, pp. 14-2, 14-3.
Setting Description Sub-Settings
RX REDUCTION
Enables/disables reduction of faxes to fit on the
paper loaded in the multi-purpose tray.
ON
OFF
REDUCE
DIMENSION
Selects the direction of the reduction.
VERTICAL ONLY
HORIZ & VERTICAL
PAPER SIZE
Selects the size of the paper loaded in the multi-
purpose tray.
A4
LTR
LGL
ECONOMY PRT
Enables/disables economy printing for black &
white printing with the Black BJ cartridge.
Enabling this setting decreases ink consumption
resulting in a longer Black BJ cartridge life.
OFF
ON
COLOR COPY MEDIA
(All models except
the MultiPASS C75/
FAX-B251C)
Selects the paper type for colour copying.
(
p. 10-5)
PLAIN PAPER
HIGH RES. PAPER
BOTTOM MARGIN
Selects the length of the bottom margin for
colour copying and colour reception. (
p. 10-6)
NORMAL
SMALLER
PHOTO INK PRINT
(MultiPASS C75/
FAX-B215C only)
Enables/disables printing of received faxes,
documents in memory, reports, and black &
white copying with the Photo BJ cartridge.
ON
OFF
(Default settings are shown in bold type.)
Chapter 14 Summary of Settings 14-9
Summary of
Settings
System Settings Menu
For details on accessing the settings below, pp. 14-2, 14-3.
Setting Description Sub-Settings
UN/LOCK PHONE
Enables/disables restriction of the unit. ( p. 9-6)
PASSWORD
Enters a password to restrict access to the LOCK
PHONE setting below.
0000 to 9999
LOCK PHONE
Enables/disables restriction of the unit to make
calls and send faxes.
OFF
ON
DATE SETUP
Selects the date format displayed in the LCD and
printed on the faxes you send.
DD/MM/YYYY
YYYY MM/DD
MM/DD/YYYY
DISPLAY LANGUAGE
Selects the language of the LCD messages.
ENGLISH
FRENCH
SPANISH
GERMAN
ITALIAN
DUTCH
FINNISH
PORTUGUESE
NORWEGIAN
SWEDISH
DANISH
SLOVENE
CZECH
HUNGARIAN
TX START SPEED
Selects the speed at which the unit starts
transmitting.
14400bps
9600bps
7200bps
4800bps
2400bps*
RX START SPEED
Selects the speed at which the unit starts
receiving.
14400bps
9600bps
7200bps
4800bps
2400bps*
(Default settings are shown in bold type.)
* MultiPASS C80/FAX-B230C: 33600bps/14400bps/9600bps/7200bps/4800bps/2400bps
14-10 Summary of Settings Chapter 14
Appendix A Specifications A-1
Specifications
Appendix A
Specifications
General Specifications ......................................................................................................... A-2
Facsimile................................................................................................................................ A-3
Copier..................................................................................................................................... A-4
Telephone .............................................................................................................................. A-4
Printer .................................................................................................................................... A-4
BJ Cartridges ........................................................................................................................ A-5
Scanner (MultiPASS Models Only) ..................................................................................... A-5
A-2 Specifications Appendix A
General Specifications
Power Source
200–240 V/50–60 Hz
Power Consumption
Maximum:
MultiPASS C75/FAX-B215C:
Approx. 42.9 W
MultiPASS C80/C70, FAX-B230C/B210C:
Approx. 46.2 W
Standby:
MultiPASS C70/FAX-B210C:
Approx. 6.9 W
MultiPASS C75/C80, FAX-B215C/B230C:
Approx. 7.9 W
Weight
Approx. 5.1 kg (With components attached)
Environmental Conditions
Temperature: 10°–32.5°C
Humidity: 20%–85%
Liquid Crystal Display (LCD)
16 × 1
Display Languages
English/French/Spanish/German/Italian/
Dutch/Finnish/Portuguese/Norwegian/
Swedish/Danish/Slovene/Czech/Hungarian
Applicable Standards
Electrical Safety: GS, FIMKO
Radiation: CISPR Pub 22 Class B
Other: PTT, Energy Star compliant, CE
Marking
ADF
p. 4-2
Multi-Purpose Tray Capacity
p. 5-2
Printable Areas
p. 5-3
Scanned Area
p. 4-3
Dimensions
MultiPASS models:
FAX models:
480 mm
606 mm
476 mm
480 mm
367 mm
453 mm
277 mm
277 mm
573 mm
340 mm
367 mm
453 mm
Appendix A Specifications A-3
Specifications
Facsimile
Applicable Line
Public Switched Telephone Network (PSTN)
Compatibility
G3
Data Compressing System
MH, MR, MMR, JBIG, JPEG
Modem Type
Fax modem
Modem Speed
MultiPASS C75/C70, FAX-B215C/B210C:
14400/9600/7200/4800/2400 bps,
automatic fallback
MultiPASS C80/FAX-B230C:
33600/14400/9600/7200/4800/2400 bps,
automatic fallback
Transmission Speed
Black & White:
MultiPASS C75/C70, FAX-B215C/B210C:
Approx. 6 seconds/page* at 14.4 Kbps,
ECM-MMR, transmitting from memory
MultiPASS C80/FAX-B230C:
Approx. 3 seconds/page* at 33.6 Kbps,
ECM-MMR, transmitting from memory
Colour:
MultiPASS C75/C70, FAX-B215C/B210C:
Approx. 2 minutes/page** at 14.4 Kbps,
ECM-JPEG, transmitting from memory
MultiPASS C80/FAX-B230C:
Approx. 1 minute/page** at 33.6 Kbps,
ECM-JPEG, transmitting from memory
Scanning Image Processing
UHQ™ (Ultra High Quality) image
enhancement
Halftones: 64 levels of grey
Density adjustment: 3 levels
Transmission/Reception Memory
MultiPASS C75/C70, FAX-B215C/B210C:
Up to approximately 42* pages
MultiPASS C80/FAX-B230C:
Up to approximately 426* pages
Fax Scanning Speed
5.8 seconds/page*
Fax Resolution
Black & White:
FAX STANDARD: 8 pels/mm × 3.85 lines/
mm
FAX FINE: 8 pels/mm × 7.7 lines/mm
FAX PHOTO: 8 pels/mm × 7.7 lines/mm
with halftones
Colour:
FAX STANDARD: 200 × 200 dpi
FAX FINE: 200 × 200 dpi
Dialling
Automatic dialling:
One-touch speed dialling (12 destinations)
Coded speed dialling (100 destinations)
Group dialling (Max. 111 destinations)
Regular dialling (with numeric buttons)
Automatic redialling
Manual redialling
Pause button
Redial button
MultiPASS C80/C70, FAX-B230C/B210C:
M button**
D.T. button***
Networking
Sequential broadcast (Max. 113
destinations)
Automatic reception
Automatic Fax/Tel switchover
Remote reception by telephone (Default ID:
25)
Non-ring reception
ECM deactivation
ACTIVITY REPORT (after every 20
transactions)
Non-delivery report
TTI (Transmit Terminal Identification)
Ink Saver
Economy mode for black & white printing
with the Black BJ cartridge
* Based on Canon FAX Standard Chart No. 1,
standard mode.
** This button is only available in the UK.
*** This button is not available in the UK or Ireland.
* Based on Canon FAX Standard Chart No. 1,
standard mode.
** Based on Canon COLOUR FAX TEST SHEET.
A-4 Specifications Appendix A
Copier
Scanning Resolution
B&W TEXT: 360 × 360 dpi
B&W PHOTO: 360 × 360 dpi with halftone
COLOUR (COLOR) DRAFT: 360 × 180
dpi, full colour
PLAIN PAPER*: 360 × 360 dpi, full colour
HIGH. RES. PAPER*: 360 × 360 dpi, full
colour
COLOR FINE**: 360 × 360 dpi, full colour
COLOUR (COLOR) SNAPSHOT: 360 ×
360 dpi, full colour
Black & White Direct Copy: 360 × 360 dpi
Black & White Memory Copy: 8 pels/mm ×
7.7 lines/mm
Printing Resolution
360 × 360 dpi
Reduction
70%, 80%, 90%
Enlargement
150%, 200% (COLOUR SNAPSHOT mode
only) (MultiPASS C75/FAX-B215C Only)
Copy Speed
Black & White:
A4 size: Approx. 3 pages/minute
Colour:
COLOUR (COLOR) DRAFT, A4 size:
Approx. 3 minutes/page
PLAIN PAPER*, A4 size:
Approx. 9 minutes/page
HIGH RES. PAPER*, A4 size:
Approx. 9 minutes/page
COLOR FINE**, A4 size:
Approx. 9 minutes/page
COLOUR (COLOR) SNAPSHOT, 102 ×
152 mm:
Approx. 3 minutes, 50 seconds/page
No. of Copies
Black & White: Maximum 99 copies
Colour: 1 copy
Telephone
Connection
Optional handset/telephone
Extension phone/answering machine (CNG
detecting signal)/data modem
Printer
Printing Method
Bubble Jet ink on-demand
Paper Handling
Automatic feed
Print Media Size and Weight
p. 5-2
Recommended Print Media
p. 5-4
Print Speed*
BC-21e Colour BJ Cartridge:
Draft mode: Approx. 2 pages/minute
Standard mode: Approx. 1.5 pages/minute
BX-20 Black BJ Cartridge:
Draft mode: Approx. 510 cps/10 cpi
Standard mode: Approx. 360 cps/10 cpi
Maximum Print Width
203.2 mm
Resolution
Colour: 720 × 360 dpi
Black: 720 × 360 dpi (with Smoothing)
* Based on Canon standard pattern.
* MultiPASS C75/FAX-B215C only.
** MultiPASS C80/C70, FAX-B230C/B210C only.
Appendix A Specifications A-5
Specifications
BJ Cartridges
BC-21e Colour BJ Cartridge
Print Head:
Black: 64 nozzles
Colour: 24 nozzles each (cyan, magenta,
yellow)
Print Head Life: Approx. 2,000 colour
pages at 30% coverage
BJ Tanks:
BCI-21 Colour (cyan, magenta, yellow)
BCI-21 Black
Ink Colour: Black, cyan, magenta, yellow
Cartridge Yield*: Approx. 80 pages**
BX-20 Black BJ Cartridge
Print Head: 128 nozzles
Ink Colour: Black
Cartridge Yield*: Approx. 1000 pages**
BC-22e Photo BJ Cartridge
Print Head:
Black: 64 nozzles
Colour: 24 nozzles each (cyan, magenta,
yellow)
Ink Colour: Black, cyan, magenta, yellow
Cartridge Yield*: Approx. 22 pages***
Scanner (MultiPASS Models
Only)
Scanning Method
Solid-state electronic scanning by contact
image sensor
Scanning Image Processing
Halftones: 256 levels of grey
Colour: 16,777,216 colours
Resolution
Optical: 300 dpi
Enhanced: 30–600 dpi (set from within
application)
Effective Scanning Width
214 mm
Compatibility
TWAIN
Scanning Speed
B&W Text (30–150 dpi): 8.8 seconds/page
B&W Text (151–300 dpi): 11.6 seconds/
page
B&W Text (301–600 dpi): 23.2 seconds/
page
Greyscale (30–150 dpi): 8.8 seconds/page
Greyscale (151–300 dpi): 11.6 seconds/
page
Greyscale (301–600 dpi): 23.2 seconds/
page
Colour (30–150 dpi): 17.4 seconds/page
Colour (151–300 dpi): 34.7 seconds/page
Colour (301–600 dpi): 69.5 seconds/page
* 7.5% coverage
** Based on Canon FAX Standard Chart No. 1.
*** Based on Canon Multi Drop Head Standard
Chart.
A-6 Specifications Appendix A
Appendix B Options B-1
Options
Appendix B
Options
Optional Handset .................................................................................................................. B-2
Package Contents............................................................................................................... B-2
Attaching the Handset to Your Unit ..................................................................................... B-3
Maintaining Your Handset ................................................................................................... B-4
B-2 Options Appendix B
Optional Handset
An optional handset is available for connection to your unit. Contact your local authorised
Canon dealer for more information on purchasing this option.
n
Please note that the shape of your handset may differ from the one shown in this section.
However, both handsets have exactly the same functions and performance.
Package Contents
Make sure your handset package includes the following items:
Handset Cradle
Handset
Screws with Plugs (4)
Screws
(Not used for your unit.)
Cradle Support
Ringer Volume Switch
Use a pen or other pointed
object to select the ring
volume of the handset (HI,
LO, or OFF).
If anything is damaged or missing, notify your local authorised Canon dealer immediately.
n
Ringer Equivalence Number (R.E.N.) (UK only)
Your British Telecom line has a maximum R.E.N. capacity of 4. Your unit has an R.E.N. value of 1
(unless otherwise stated), and so does this handset. You can therefore use additional equipment
with a total R.E.N. value of up to 2. If the R.E.N. value exceeds 4, the ringer volume will be
reduced and one or more of the connected equipment may not function.
Appendix B Options B-3
Options
Attaching the Handset to Your Unit
Follow this procedure to attach the optional handset to your unit:
1 Use two of the screws provided to attach the
handset cradle to the cradle support.
Push the screws in with your finger or use a cross-
point screwdriver. Make sure the screws are
inserted all the way in.
2 Before attaching the cradle support to your
unit, remove the BJ cartridge.
To remove the cartridge follow steps 1 to 5 on
pages 12-12 and 12-13.
Store the BJ cartridge in the BJ cartridge
container provided with your unit.
3 Disconnect the power cord from your unit.
4 Turn the unit on its side and while supporting
it, use a screwdriver to remove the two covers
on the bottom of the unit.
5 Support the unit and use the remaining two
screws provided to attach the cradle support
to the unit.
Push the screws in with your finger or use a cross-
point screwdriver. Make sure the screws are
inserted all the way in.
Make sure you support the unit when inserting the
screws.
B-4 Options Appendix B
6 Return the unit to its upright position and
place the handset in its cradle.
Make sure the cradle support rests on the table
top along with the unit.
7 Connect the line from the handset to the h
jack.
8 Reconnect the power cord.
9 Reinstall the BJ cartridge in the unit.
( p. 2-14)
Maintaining Your Handset
To maintain your handset in top working condition, be sure to follow these guidelines:
Do not leave your handset exposed to direct sunlight.
Do not install your handset in hot or humid conditions.
Do not spray aerosol polishes on your handset since they may enter the holes on your
handset and cause damage.
Use a damp cloth to clean your handset.
Index I-1
Index
Index
u button: 2-12, 14-2
d button: 2-12, 14-2
l button: 2-12, 3-5
r button: 2-12, 3-4, 3-5
R (Redial)/Pause button: 2-11, 7-11, 9-2
1-TOUCH SPD DIAL LIST
description: 11-2
printing: 6-13
sample: 6-14
A
Accessing, menus: 14-2, 14-3
ACTIVITY REPORT
description: 11-2
printing: 11-3
sample: 11-3
setting: 11-3, 14-5
Adaptor, B.T.
connecting: 2-7
ADF: 2-10
adding pages in: 4-6
capacity: 4-2
jams in: 13-3
loading documents in: 4-4, 4-5
Alarm light: 2-11
ALARM VOLUME setting: 14-4
Alternative telephone network
registering: 7-22, 7-23
sending with: 7-23, 7-24
using: 7-21 to 7-24
ANS.MACHINE MODE
description: 8-2
setting: 8-10
using unit in: 8-10
AnsMode display (
See
ANS.MACHINE
MODE)
Answering machine
connecting: 2-6, 2-7
using unit with: 8-10
Area
printable: 5-3, 5-14
scanned document: 4-3
Assembling, unit: 2-5
AUTO PRINT setting: 14-5
AUTO REDIAL
message: 13-5
setting: 7-13, 14-6
Automatic
document feed: 4-2
Document Feeder (
See
ADF)
redialling (
See
Automatic redialling)
Automatic redialling
cancelling: 7-12
description: 7-11
setting options for: 7-12, 7-13
B
B.T. adaptor
connecting: 2-7
Back print film: 5-2, 5-5
Banner paper: 5-2, 5-4
printing: 5-14 to 5-16
BJ
cartridge (
See
BJ cartridge)
cartridge container: 2-2, 12-13
tank (
See
BJ tank)
BJ cartridge (
See also individual BJ
cartridge names
)
container: 2-2, 12-13
guidelines: 2-13, 2-14
installing: 2-13 to 2-16
print head (
See
Print head)
replacing: 12-12 to 12-14
types: 12-7
when to replace: 12-8, 12-9
I-2 Index
BJ tank (
See also individual BJ tank names
)
replacing: 12-15 to 12-18
types: 12-7, 12-8
when to replace: 12-8, 12-9
Black
BJ cartridge: 2-2, 12-7
BJ tank: 2-2, 12-7
Black & white copying: 10-2 to 10-4
Black & white sending
setting: 7-3
setting resolution: 7-4
BLACK INK EMPTY message: 13-5
BOTTOM MARGIN setting: 10-6, 14-8
Broadcasting, sequential: 7-14 to 7-16
Bubble Jet paper: 5-2, 5-5
BUSY/NO SIGNAL message: 13-5, 13-6
Buttons: 2-11, 2-12 (
See also individual
button names
)
numeric: 2-11, 3-3
one-touch speed dialling: 2-11, 2-12, 6-3,
6-12
special function: 2-11, 2-12
C
Cable
parallel: 2-8
USB: 2-8
CALLING VOLUME setting: 14-4
Cancelling
automatic redialling: 7-12
manual redialling: 7-11
receiving: 8-14
sending: 7-10
Canon specialty print media (
See
Specialty
print media)
Cartridge (
See
BJ cartridge)
CARTRIDGE JAMMED message: 13-6
CHANGE CARTRIDGE message: 13-6
CHECK DOCUMENT message: 13-6, 13-7
CHECK PAPER SIZE message: 13-7
CHECK PRINTER message: 13-7
Cleaning
button: 2-12, 5-12, 12-10, 12-11
inside printer cover: 12-3, 12-4
periodic: 12-2 to 12-6
print head: 12-11
rollers: 5-11, 5-12, 12-6
scanner components: 12-5, 12-6
sheet: 5-11, 5-12
unit’s exterior: 12-2
unit’s interior: 12-3, 12-4
Clear button: 2-12, 3-5
CLEAR PAPER JAM message: 13-7
Coded Dial button: 2-11, 6-8, 6-12
CODED SPEED DIAL LIST
description: 11-2
printing: 6-13
sample: 6-14
Coded speed dialling
description: 6-2, 7-6
registering numbers for: 6-6, 6-7
using: 6-8
COLOR COPY MEDIA setting: 10-5, 14-8
COLOR INK EMPTY message: 13-8
COLOR RX setting: 8-12, 14-7
Color/B&W button: 2-11, 7-3, 7-4, 10-2
Colour
BJ cartridge: 2-2, 12-7
BJ tank: 12-8
copying (
See
Colour copying)
reception (
See
Colour reception)
sending (
See
Colour sending)
Colour copying: 10-2 to 10-4
setting length of bottom margin: 10-6
setting paper type: 10-5
COLOUR DIRECT TX setting: 14-6
COLOUR INK EMPTY message: 13-8
Colour reception
setting: 8-12
setting length of bottom margin: 10-6
COLOUR RX setting: 8-12, 14-7
Index I-3
Index
Colour sending
setting: 7-3
setting resolution: 7-4
Colour/B&W button: 2-11, 7-3, 7-4, 10-2
Components, unit: 2-10 to 2-12
Connecting
answering machine: 2-6, 2-7
data modem: 2-6, 2-7
extension phone: 2-6, 2-7
external device: 2-6, 2-7
handset: 2-6, 2-7
parallel cable: 2-8
power cord: 2-9
telephone: 2-6, 2-7
telephone line: 2-6, 2-7
unit to PC: 2-8
USB cable: 2-8
Connections: 2-6 to 2-9
Connector, power cord: 2-9
Container, BJ cartridge: 2-2, 12-13
Contrast, setting scanning: 7-5
Conventions, type: 1-2, 1-3
CONVERT CLR>B&W? message: 13-8
Copy button: 2-11, 10-2
Copying: 10-2 to 10-4
document requirements: 4-2, 4-3
problems: 13-19
setting scanning contrast: 7-5
Cord, power: 2-2, 2-9
Correcting mistake: 3-5
Cover, printer: 2-10
Customer support: 1-3
D
D.T. button: 2-12, 9-5
Data modem, connecting: 2-6, 2-7
Data Registration button: 2-12, 14-2
Date, entering: 3-7
DATE & TIME setting: 3-7, 14-4
DATE SETUP setting: 14-9
Delayed sending: 7-16
Deleting document from memory: 7-20
Dial tone, confirming: 9-5
Dialling
coded speed: 6-2, 6-6 to 6-8, 7-6
group: 6-2, 6-9 to 6-12, 7-6
methods: 7-6
one-touch speed: 6-2, 6-3 to 6-5, 7-6
overseas number: 9-2, 9-3
PC: 7-6
regular: 7-6
special: 9-2 to 9-5
speed (
See
Speed dialling)
switching temporarily to tone: 9-4
through switchboard: 3-11, 3-12
with pauses: 9-2, 9-3
DISPLAY LANGUAGE setting: 14-9
DOC. MEMORY LIST
description: 11-2
printing: 7-17
sample: 7-17
DOC. TOO LONG message: 13-8
Document
adding pages in ADF: 4-6
deleting from memory: 7-20
feed (
See
Document feed)
feed lever: 2-11, 4-2
guides: 2-10
in memory: 7-17 to 7-20
loading: 4-4, 4-5
printing document in memory: 7-18, 7-19
printing list of documents in memory: 7-17
problem: 4-3
problems with multipage: 4-6
quantity: 4-2
requirements: 4-2, 4-3
scanned area: 4-3
size: 4-2
support: 2-2, 2-5, 2-10
thickness: 4-2
tray: 2-2, 2-5, 2-10
type: 4-2
weight: 4-2
Document feed
automatic: 4-2
manual: 4-2
Documentation: 2-2
using: 1-2, 1-3
I-4 Index
E
ECM RX
message: 13-8
setting: 14-7
ECM TX
message: 13-8
setting: 14-6
ECONOMY PRT setting: 14-8
Envelopes: 5-2, 5-4
loading: 5-8, 5-9
printable area: 5-3
ERROR TX REPORT, sample: 11-4
Extension: 2-2
output tray: 2-10
Extension phone, connecting: 2-6, 2-7
External device, connecting: 2-6, 2-7
F
F/T RING TIME setting: 14-7
Fabric sheet: 5-2, 5-5
printing: 5-13
FAX (
See
Unit)
FAX ONLY MODE
description: 8-2
setting: 8-3, 8-4, 14-7
FAX Suite Software User’s Guide: 1-2
FAX/TEL AUTO SW setting: 8-5, 14-7
Fax/Tel Mode
description: 8-2
setting: 8-5
setting options for: 8-6, 8-7
FaxOnly display (
See
FAX ONLY MODE)
FaxTel display (
See
Fax/Tel Mode)
Feed lever, document: 2-11, 4-2
Feeding, paper problems: 13-13, 13-14
Film (
See individual film names
)
Function
button: 2-12
light: 2-12
G
Glossy photo paper: 5-2, 5-4
GROUP DIAL LIST
description: 11-2
printing: 6-13
sample: 6-14
Group dialling
creating groups: 6-9 to 6-11
description: 6-2, 7-6
using: 6-12
Guide
document: 2-10
paper: 2-10
paper output: 2-10, 5-11, 5-15
H
Handling, safety instructions: 1-4, 1-5
Handset
connecting: 2-6, 2-7
manual sending via: 7-8, 7-9
High gloss film: 5-2, 5-5
High resolution paper: 5-2, 5-4
cleaning sheet: 5-11, 5-12
printing: 5-11
Hook button: 2-11, 7-9, 9-4
HORIZ & VERTICAL setting: 14-8
I
Image Quality button: 2-11, 7-4, 10-2
INCOMING RING setting: 14-7
INSIDE IMAGE setting: 14-4
INSTALL BC-21e message: 13-8, 13-9
INSTALL BC21/22e message: 13-9
INSTALL BC21e/20 message: 13-9
Installing, BJ cartridge: 2-13 to 2-16
Index I-5
Index
J
Jack: 2-6, 2-7
Jams
clearing: 13-3, 13-4
in ADF: 13-3
in multi-purpose tray: 13-4
K
KEYPAD VOLUME setting: 14-4
Kit
photo: 5-5
starter: 5-5
L
LCD: 2-11
messages: 13-5 to 13-12 (
See also
individual message names
)
Letters, entering: 3-3, 3-4
Lever
document feed: 2-11, 4-2
paper thickness: 5-2, 5-6, 5-7
Light
Alarm: 2-11
Function: 2-12
Limited warranty card: 2-2
Line, telephone: 2-2, 2-6, 3-10
LINE MONITOR VOL setting: 14-4
List (
See individual list names
)
LOAD PAPER message: 13-10
Loading
documents: 4-4, 4-5
envelopes: 5-8, 5-9
paper: 2-17 to 2-19, 5-7
Location, safety instructions: 1-5, 1-6
LOCK PHONE setting: 9-6, 9-7, 14-9
Lowercase letter mode: 3-3, 3-4
M
M button: 7-22, 7-23, 7-24
registering speed dialling with: 7-24
M-KEY SETTING: 7-22, 14-4
Maintenance, safety instructions: 1-4, 1-5
MAN/AUTO SWITCH setting: 14-7
Manual display (
See
MANUAL MODE)
Manual document feed: 4-2
MANUAL MODE
description: 8-2
receiving in: 8-8, 8-9
setting: 8-8
Manual redialling: 7-11
cancelling: 7-11
Manual sending via the handset: 7-8, 7-9
cancelling: 7-10
Margin, setting bottom: 10-6
Memory
deleting document from: 7-20
documents in: 7-17 to 7-20
printing document in: 7-18, 7-19
printing list of documents in: 7-17
receiving when problem occurs: 8-13
Reference button: 2-12, 7-17, 7-18, 7-20,
8-11
sending (
See
Memory sending)
MEMORY CLEAR REPORT
description: 11-2
sample: 13-26
MEMORY FULL message: 13-10
MEMORY RX setting: 14-7
Memory sending: 7-7, 7-8
cancelling: 7-10
MEMORY USED nn% message: 13-10
Menu system, understanding: 14-2, 14-3
Menus (
See also individual menu names
)
accessing: 14-2, 14-3
Messages, LCD: 13-5 to 13-12 (
See also
individual message names
)
I-6 Index
MID PAUSE SET setting: 14-6
Mistake, correcting: 3-5
MULTI TX/RX (Transaction) REPORT: 11-2,
11-5
Multi-purpose tray: 2-10
capacity: 5-2
jams in: 13-4
loading paper in: 2-19
MultiPASS (
See
Unit)
MultiPASS Suite
receiving faxes to: 8-2, 8-11
registering information via: 3-2
Software User’s Guide: 1-2
N
NO RX PAPER message: 13-10
NO TEL # message: 13-10
NOT AVAILABLE message: 13-11
Nozzle check pattern
printing: 12-10
when to print: 12-9
Number mode: 3-3, 3-4
Numbers, entering: 3-3, 3-4, 3-5
Numeric buttons: 2-11
O
OFFHOOK ALARM setting: 14-4
One-touch speed dialling
buttons: 2-11, 2-12, 6-3, 6-12
description: 6-2, 7-6
registering numbers for: 6-3, 6-4
using: 6-5
Operation panel: 2-10, 2-11, 2-12
registering information via: 3-2
Optional handset (
See
Handset)
Output tray: 2-10
extension: 2-10
OUTSIDE IMAGE setting: 14-4
Overseas number, dialling: 9-2, 9-3
P
Paper: 5-2, 5-4 (
See also individual paper
names
)
feeding problems: 13-13, 13-14
guide: 2-10
guidelines: 2-17, 2-18
loading: 2-17 to 2-19, 5-7
output guides: 2-10, 5-11, 5-15
plain (
See
Plain paper)
printable area: 5-3
rest: 2-10
thickness lever (
See
Paper thickness
lever)
type, setting: 10-5
PAPER SIZE setting: 14-8
Paper thickness lever
position: 5-2
setting: 5-6, 5-7
Parallel cable: 2-8
PASSWORD setting: 9-6, 9-7, 14-9
Pauses, dialling with: 9-2, 9-3
PBX setting: 3-11, 14-4
PC
connecting to unit: 2-8
dialling: 7-6
when off: 8-11
Photo BJ cartridge: 12-7
PHOTO INK IN USE message: 13-11
PHOTO INK PRINT setting: 14-8
Photo kit: 5-5
Plain paper: 5-2, 5-4
Power
cord (
See
Power cord)
cut: 13-26
supply, safety instructions: 1-6
Power cord: 2-2
connecting: 2-9
Print head
cleaning: 12-11
testing: 12-10
Index I-7
Index
Print media (
See also individual print media
names
)
Canon specialty: 5-10 to 5-16
quantity: 5-2
requirements: 5-2
selecting: 5-4, 5-5
size: 5-2
specialty: 5-10 to 5-16
type: 5-2
weight: 5-2
Print quality problems: 13-20, 13-21
PRINT W/ BC-22e? message: 13-11
PRINT WITH IMAGE setting: 14-5
Printer
cover: 2-10
Settings menu: 14-8
Printing
1-TOUCH SPD DIAL LIST: 6-13, 6-14
ACTIVITY REPORT: 11-3
area of banner paper: 5-14
area of envelopes: 5-3
area of paper: 5-3
banner paper: 5-14 to 5-16
CODED SPEED DIAL LIST: 6-13, 6-14
DOC. MEMORY LIST: 7-17
document in memory: 7-18, 7-19
fabric sheet: 5-13
GROUP DIAL LIST: 6-13, 6-14
high resolution paper: 5-11
list of documents in memory: 7-17
list of information in unit: 3-9
nozzle check pattern: 12-10
problems: 13-22 to 13-24
speed dialling lists: 6-13, 6-14
USER’S DATA LIST: 3-9
Problems
cannot solve: 13-2
copying: 13-19
document: 4-3
general: 13-24, 13-25
multipage documents: 4-6
paper feeding: 13-13, 13-14
print quality: 13-20, 13-21
printing: 13-22 to 13-24
receiving: 13-16 to 13-18
receiving in memory when: 8-13
sending: 13-14 to 13-16
telephone: 13-20
PSTN setting: 3-11, 14-4
Q
Quality
adjusting: 7-3 to 7-5
print problems: 13-20, 13-21
Quantity
document: 4-2
print media: 5-2
R
R button: 2-12, 3-11
registering: 3-11, 3-12
R-KEY SETTING: 3-11, 14-4
RECD IN MEMORY message: 13-11
Receive Mode button: 2-11
RECEIVED IN FILE message: 13-11
Receiving (
See also individual receive
modes
)
cancelling: 8-14
colour: 8-12
in memory when problem occurs: 8-13
methods: 8-2
problems: 13-16 to 13-18
to MultiPASS Suite: 8-2, 8-11
when PC off: 8-11
while performing other tasks: 8-13
REDIAL INTERVAL setting: 7-13, 14-6
REDIAL TIMES setting: 7-13, 14-6
Redialling
automatic: 7-11 to 7-13
manual: 7-11
REDUCE DIMENSION setting: 14-8
Registering
alternative telephone network: 7-22, 7-23
coded speed dialling: 6-6, 6-7
information in unit: 3-2
methods: 3-2
one-touch speed dialling: 6-3, 6-4
R button: 3-11, 3-12
sender information: 3-6 to 3-8
speed dialling with M button: 7-24
unit name: 3-7, 3-8
unit number: 3-7, 3-8
via MultiPASS Suite: 3-2
via operation panel: 3-2
I-8 Index
Regular dialling: 7-6
REMOTE RX ID setting: 14-7
REMOTE RX setting: 14-7
Replacing
BJ cartridge: 12-12 to 12-14
BJ tank: 12-15 to 12-18
Report (
See also individual report names
)
button: 2-12, 3-9, 6-13, 11-3
Settings menu: 14-5
Resolution
button: 2-11, 7-4, 10-2
setting scanning: 7-4
Rest, paper: 2-10
Restricting use of unit: 9-6 to 9-8
Resume button: 2-12, 13-3, 13-4
RING COUNT setting: 14-7
Rollers, cleaning: 5-11, 5-12, 12-6
ROTARY PULSE setting: 3-10, 14-4
RX (Reception)
REPORT: 11-2, 11-5
Settings menu: 14-7
RX CALL LEVEL setting: 14-4
RX MODE setting: 8-3, 8-5, 14-7
RX REDUCTION setting: 14-8
RX REPORT setting: 14-5
RX START SPEED setting: 14-9
S
Safety instructions
handling: 1-4, 1-5
location: 1-5, 1-6
maintenance: 1-4, 1-5
power supply: 1-6
SCAN CONTRAST setting: 7-5, 14-4
Scanned area, document: 4-3
Scanner components, cleaning: 12-5, 12-6
Scanning
contrast, setting: 7-5
document requirements: 4-2, 4-3
resolution, setting: 7-4
Sender information
description: 3-6
printing list to check: 3-9
registering: 3-6 to 3-8
sample: 3-6
Sending
alternative telephone network: 7-23, 7-24
cancelling: 7-10
delayed: 7-16
document requirements: 4-2, 4-3
manual via the handset: 7-8, 7-9
memory: 7-7, 7-8
methods: 7-7 to 7-9
preparing for: 7-3 to 7-6
problems: 13-14 to 13-16
sequential broadcasting: 7-14 to 7-16
setting for black & white: 7-3
setting for colour: 7-3
setting scanning contrast: 7-5
setting scanning resolution: 7-4
timer (
See
Delayed sending)
to more than one destination: 7-14, 7-15
using coded speed dialling: 6-8
using group dialling: 6-12
using one-touch speed dialling: 6-5
Sequential broadcasting: 7-14 to 7-16
Set button: 2-12, 14-2
Settings, list: 3-9
Sheet
cleaning: 5-11, 5-12
fabric: 5-2, 5-5, 5-13
Shipping materials, removing: 2-3, 2-4
Size
document: 4-2
print media: 5-2
Software: 2-2
FAX Suite User’s Guide: 1-2
MultiPASS Suite User’s Guide: 1-2
Space button: 2-12, 3-4, 3-5
Special
dialling: 9-2 to 9-5
function buttons: 2-11, 2-12 (
See also
individual button names
)
Specialty print media: 5-10 to 5-16 (
See also
individual print media names
)
guidelines: 5-10
Speed dialling
coded: 6-2, 6-6 to 6-8, 7-6
description: 6-2
group dialling: 6-2, 6-9 to 6-12, 7-6
lists: 6-13, 6-14
methods: 6-2
one-touch: 6-2, 6-3 to 6-5, 7-6
registering M button with: 7-24
Index I-9
Index
Start button: 2-11
Start/Scan button: 2-11
Starter kit: 5-5
Stop button: 2-11
Support
customer: 1-3
document: 2-2, 2-5, 2-10
Switchboard, dialling through: 3-11, 3-12
Symbols, entering: 3-3, 3-5
System Settings menu: 14-9
T
TEL LINE TYPE setting: 3-10, 14-4
Telephone
connecting: 2-6, 2-7
line (
See
Telephone line)
problems: 13-20
TELEPHONE # MARK setting: 14-4
Telephone line: 2-2
connecting: 2-6, 2-7
setting type: 3-10
Testing
BJ cartridge print head: 12-10
unit: 2-20
Thickness
document: 4-2
lever, paper: 5-2, 5-6, 5-7
Time, entering: 3-7
TIME OUT setting: 14-6
Timer sending (
See
Delayed sending)
Tone dialling, switching to: 9-4
Tone/+ button: 2-12, 3-8, 9-4
TOUCH TONE setting: 3-10, 14-4
Transparencies: 5-2, 5-5
Tray
document: 2-2, 2-5, 2-10
multi-purpose: 2-10, 2-19, 5-2, 13-4
output: 2-10
TRY AGAIN IN B&W message: 13-12
TRY AGAIN IN B/W message: 13-12
TTI POSITION setting: 14-4
TX (Transmission)
REPORT: 11-2, 11-4
Settings menu: 14-6
TX REPORT setting: 14-5
TX START SPEED setting: 14-9
TX TERMINAL ID setting: 14-4
TX/RX CANCELLED message: 13-12
TX/RX NO. nnnn, SCANNING P.nnn,
MEMORY FULL message: 13-12
TX/RX NO. nnnn message: 13-12
Type conventions, this guide: 1-2, 1-3
U
UN/LOCK PHONE setting: 9-6, 9-7, 14-9
Unit: 2-2
assembling: 2-5
cleaning: 12-2 to 12-6
components: 2-10 to 2-12
connecting to PC: 2-8
name, registering: 3-7, 3-8
number, registering: 3-7, 3-8
registering information in: 3-2
restricting use: 9-6 to 9-8
Suite (
See
MultiPASS Suite)
testing: 2-20
unpacking: 2-2 to 2-4
User’s Guide (this guide): 1-2
weight: 1-5
UNIT NAME setting: 3-8, 14-4
UNIT TELEPHONE # setting: 3-8, 14-4
Unpacking unit: 2-2 to 2-4
Uppercase letter mode: 3-3, 3-4
USB cable: 2-8
User Settings menu: 14-4
USER’S DATA LIST
description: 11-2
printing: 3-9
sample: 3-9
User’s Guide
FAX Suite Software: 1-2
MultiPASS Suite Software: 1-2
this guide: 1-2
V
VERTICAL ONLY setting: 14-8
Volume
ALARM VOLUME setting: 14-4
CALLING VOLUME setting: 14-4
KEYPAD VOLUME setting: 14-4
LINE MONITOR VOL setting: 14-4
RX CALL LEVEL setting: 14-4
VOLUME CONTROL setting: 14-4
VOLUME CONTROL setting: 14-4
I-10 Index
W
WAIT COOLING message: 13-12
Warranty card, limited: 2-2
Weight
document: 4-2
print media: 5-2
unit: 1-5
10

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