Bedienungsanleitung Canon C2020i (Seite 152 von 160) (Englisch)

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List of Error Codes without Messages

When a job or operation is not completed normally, check the error code, and perform the corresponding operation that is required.

Error codes can be checked on the Details screen from [Log] on the Status Monitor/Cancel screen. (See e-Manual > Status Monitor/Cancel.)

For sending, receiving, and fax jobs, the error code is printed in the transmission result eld on the Communication Management

Report or TX Report. (See e-Manual > Basic Operations)

Perform the operation required for the error code.

Error Code Cause Remedy

#001 Dierent size originals were scanned without the Dierent Size

Originals mode set.

Check the originals and the settings, and perform the operation

again.

Both sides of dierent size originals were scanned without the

Dierent Size Originals mode set.

#009

There is no paper. Load some paper.

The paper drawer is not inserted correctly. Insert the paper drawer correctly.

#099

The current job was interrupted. Try processing the job again.

An error occurred because the main power switch was turned

OFF while executing a job.

Check whether the main power switch is turned ON, and

perform the operation again, as necessary. (See “Before Using

This Machine.”)

#401

The storage location is full, or the number of les that can

be saved in the root directory (the top level folder inside the

memory media) has been exceeded.

Delete unnecessary les from the storage location, or create a

new folder and move existing les to that folder to create room

in the root directory.

#402

The image transfer failed when transferring to the memory

media because an invalid character (such as \) was included in

the specied lename.

Change the lename to the correct lename.

#403

The le could not be saved because a le with the same name

already exists. Normally, automatic renaming is performed to

append a number between 1 and 999 to the lename when a

le with the same name exists, but the le could not be saved

because les with the numbers 1 to 999 appended to them

already exist.

Change the lename and save the le again.

#404

Writing failed because the write protect switch of the memory

media was enabled.

Disable the write protect switch of the memory media.

#406

Writing failed because the memory media was removed or

the other Advanced Space on the network was deleted while

writing a le to memory media or another Advanced Space on

the network.

Check that the memory media is inserted or the other

Advanced Space on the network has not been deleted, and

write the le again.

The image transfer failed when transferring and storing to

the memory media because an unspecied error occurred.

(The connected memory media may be formatted with an

unsupported le system.)

Check the status of the memory media and conrm that it is

formatted with a le system supported by the machine (FAT32).

Then, try performing the procedure again.

The le size exceeded the maximum size that the machine can

handle.

Lower the resolution or reduce the number of pages, and

perform the operation again.

#407

The length of the full path to the specied le (or folder)

exceeds the maximum supported length.

Change the lename so that the length of the full path is within

256 characters, or change the destination folder.

#409

The les or folders cannot be stored because the number of

les or folders that can be stored has reached the limit.

Change the storage.

When you cancel a send job, “STOP” is printed in the results eld.

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