Bedienungsanleitung Canon DR-M140 (Seite 71 von 83) (Englisch)

708908

Zoom out

Zoom in

Vorherige Seite

1/83

Nächste Seite

Troubleshooting

Common Problems and Solutions

This section provides recommended solutions to common problems.

If you have a problem that is not solved by the following, contact your

local authorized Canon dealer.

Problem 1 The scanner will not turn on.

Solutions Confirm that the AC adapter is plugged firmly into a

power outlet.

Problem 2 The scanner is not recognized.

Solutions (1) Confirm that the scanner is properly connected to

the computer with a USB cable.

(2) Confirm that the scanner is turned on. See the

previous problem (1) if the scanner does not turn

on.

(3) The computer’s USB interface may not support the

scanner. The scanner cannot be guaranteed to

work with all USB interfaces.

(4) Confirm that the supplied USB cable is used to

connect the scanner to the computer. The scanner

cannot be guaranteed to work with all available

USB cables.

(5) If the scanner is connected to the computer via a

USB hub, try removing the hub and connecting

directly to the computer.

Problem 3 Documents feed askew (scanned images are

slanted).

Solutions (1) Align the document guides to fit the documents as

closely as possible, and load the documents so that

they feed straightly.

(2) Enable [Automatically straightens skewed image]

(or [Deskew]) in the scanner driver settings.

(3) If many pages have been scanned since roller

cleaning, clean the rollers. If documents still feed

askew, roller replacement or other maintenance

may be needed. See Chapter 7 Maintenance for

roller replacement procedures.

Problem 4 Both sides are not scanned even when the Duplex

scanner driver setting is enabled.

Solutions In CaptureOnTouch and CapturePerfect, executing a

job for which single-sided (simplex) scanning is

registered will always result in simplex scanning,

regardless of scanner driver settings.

To perform duplex scanning, either change the job

setting or create another job for duplex scanning.

Problem 5 If white lines or streaks appear in scanned images.

Solutions Clean both sides of the scanner glass, and the rollers.

If a sticky substance such as glue or correction fluid is

found, carefully wipe with just enough pressure to clean

the area where the lines appear. If the problem cannot

be solved by cleaning, the internal glass may be

scratched. Contact your local authorized Canon dealer.

Problem 6 Pages are missing.

Solutions When the scanner driver’s [Scanning Side] setting is

[Skip Blank Page], documents with very little black may

be unintentionally skipped. Click the [Setting] button

and decrease the [Set the likelihood of skipping blank

page] value, or select another scan mode setting such

as [Simplex] or [Duplex]. If pages are skipped due to

the document double feeding, see “Problem 7

Documents jam (or double-feed)”.

Problem 7 Documents jam (or double-feed).

Solutions (1) If the roller has been installed correctly, clean it if

necessary.

(2) Proper scanning may not be possible when

document pages stick together due to static

electricity. Fan the documents before you load

them.

(3) Set the scanner to Non separation feeding mode,

and manually feed the scanner one page at a time.

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Canon DR-M140 Seite 71

Brauchen Sie Hilfe? Stellen Sie Ihre Frage.

Missbrauch melden von Frage und/oder Antwort

Art des Missbrauchs:

Forenregeln

Neu registrieren

Andere Handbücher von Canon DR-M140

Das Handbuch wird per E-Mail gesendet. Überprüfen Sie ihre E-Mail.

Ihre Frage wurde zu diesem Forum hinzugefügt

Info