Bedienungsanleitung Canon DR-M140 (Seite 72 von 83) (Englisch)

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Problem 8 Scanned images are saved in TIFF instead of JPEG

format.

Solutions When documents are scanned with CapturePerfect

while [Color Mode] is set to [Detect automatically] in the

scanner driver, documents detected as black and white

are automatically saved in TIFF format, even if the file

type is specified as JPEG format. This occurs because

JPEG format does not support black and white binary

format images. If you want to save all images in JPEG

format, change the scanning [Color Mode] to either [24-

bit Color] or [256-level Gray].

Problem 9 Each scanned image of a multi-page document is

saved as a separate document.

Solutions • With CaptureOnTouch, you can scan multiple pages

into one image file when TIFF or PDF file format is

selected. To do this, select [File type], click the

button, and select [Save all pages as one file] in the

displayed dialog box.

• When you select [Scan Batch to File] from the [Scan]

menu in CapturePerfect, a dialog box appears with a

[Multi Page Settings] pull-down that allows you to

select [Single Page]. If you select [Single Page] here,

each page of a multi-page document is saved as a

separate image file. To save multiple pages to a

single image file, select [Multi Page (All Pages)].

Problem 10 All of the placed documents have been scanned,

but the scanned image does not appear on the

application.

Solutions When [Panel-Feeding] or [Automatic Feeding] is

selected as the feeding method on the scanner driver's

setting screen, a scanning operation will not continue

after all of the documents are fed, as the scanner

awaits additional documents to be fed. You can finish

the operation and send the scanned images to the

application by pressing the Stop button on the

operating panel.

Problem 11 Scanned images of multiple pages cannot be saved

in a single JPEG or BMP (PICT) file.

Solutions Multiple scanned images cannot be saved in a single

JPEG or BMP (PICT) file. Save the images in either

multi-page TIFF or PDF format.

Problem 12 Memory becomes insufficient and scanning stops.

Solutions If you configure scanning conditions that use a large

amount of the computer's memory, scanning may stop

because of insufficient memory. Although this depends

on the computer's memory size, the possibility of

insufficient memory increases if any of the following

scanning conditions overlap.

• [Color Mode] is set to [24-bit Color]

• A large page size (e.g. Legal) is specified as the

[Page Size]. Alternatively, the page size is set to

[Scanner's Maximum].

• A high resolution (600dpi etc.) is specified for [Dots

per inch].

If an error message appears due to insufficient memory

while scanning is in progress, exit the application,

change the scanning conditions (e.g. reduce the

resolution or page size) and then try scanning again. In

addition, the amount of memory used can be contained

by turning off [Moire Reduction] and [Prevent Bleed

Through / Remove Background] if they are set to on.

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Canon DR-M140 Seite 72

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