Bedienungsanleitung Canon EOS R5 C (Seite 218 von 254) (Englisch)

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Troubleshooting

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When a subject flits across in front of the lens, the image appears slightly bent.

-This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in front of the camera, the

image may seem slightly warped. This is not a malfunction.

Bright red, green or blue dots appear on the screen.

-Try adjusting the black balance (A46). The camera’s CMOS sensor is a delicate piece of precision engineering. Direct

exposure of the sensor to ion rays or other types of cosmic radiation may affect it and this may rarely appear as bright colored

dots on the screen. This is the nature of CMOS image sensors and does not represent a malfunction.

- The effects of the damage may be more noticeable when the camera is used in places subject to high temperatures,

when a high ISO speed or gain level is used and when slow shutter speeds are used.

Abnormal images appear on the screen and the camera cannot record properly.

- While recording using an almost empty battery pack together with an AC adapter, the AC adapter was inadvertently

disconnected or the power supply was suddenly interrupted. Reconnect the AC adapter and turn the camera off and

then on again or replace the battery pack with a fully charged one.

Changing between recording (

REC) and record standby (STBY) takes longer than usual.

- When the card contains a large number of clips, some operations may take longer than usual. Save your recordings

and initialize the card (A36). Alternatively, replace the card.

Clips or photos cannot be recorded properly.

-This may occur as clips and photos are recorded/deleted over time. Save your recordings and initialize the card

(A36).

After using the camera for a long time, it becomes hot.

- The camera may become hot after using it continuously for long periods of time; this is not a malfunction. If the

camera becomes unusually hot or it becomes hot after using it only for a short while, it may indicate a problem with

the camera. Consult a Canon Service Center.

Playback

Cannot delete clips/photos

- XF-AVC clips with an

mark cannot be deleted with the camera. Remove the

mark (A146).

- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.

-Photos that were protected using other devices cannot be deleted with this camera.

Deleting clips takes longer than usual.

- When the card contains a large number of clips, some operations may take longer than usual. Save your recordings

and initialize the card (A36).

Indicators and Onscreen Displays

appears in red on the screen.

- Battery pack is depleted. Replace or charge the battery pack.

appears on the screen.

- The camera cannot communicate with the battery pack attached so the remaining battery time cannot be displayed.

The power indicator/tally lamp does not illuminate.

-Set > [

System Setup] > [Tally Lamp] to [On].

The power indicator/tally lamp flashes quickly. (4 flashes per second)

- The battery pack is depleted. Replace or charge the battery pack.

-There is not enough available space on the cards. Delete recordings (A147) to free some space or replace the card.

-A system error has occurred. Turn the camera off and then on again. If this does not solve the problem, consult a

Canon Service Center.

The power indicator/tally lamp flashes slowly. (1 flash per second)

- The combined available space on the cards is low. Delete recordings (A147) to free some space or replace the card.

or appears in red on the screen.

- A card error occurred. Remove and reinsert the card. If the display does not change back to normal, save your

recordings and initialize the card (A36).

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