Bedienungsanleitung Canon EOS Utility - Mac 3.12 (Seite 104 von 117) (Englisch)

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Introduction

Contents

Downloading

Images

Camera

Settings

Remote

Shooting

Index

Network

Settings

Preferences

Reference

Troubleshooting

If EU is not operating correctly, see the items below.

You cannot install software unless you are logged into an account

with Administrator privileges. Log in again into an account with

Administrator privileges. For how to log in and how to specify

Administrator settings, refer to the User’s Manual for the Macintosh

computer or for Mac OS X.

When

is connected to a

computer with an interface cable and the camera’s Wi-Fi setting is

enabled, EU cannot start up. Disable the Wi-Fi setting and re-connect

the camera and the computer.

Depending on the card reader and computer OS used, SDXC cards

might not be correctly detected. In such a case, connect your camera

and computer with an interface cable, and transfer the images to your

computer.

Installation could not be completed correctly

EU does not start up

6D(W)

6D(WG)

760D(W)

750D(W)

2000D

1300D(W)

4000D

M10

M100

The card reader does not detect the SD card

EU does not operate correctly on a computer if its system

requirements are not met. Use EU on a computer with compatible

system requirements (p.2).

Push the plug of the interface cable all the way into the socket. Loose

connections can cause faults and malfunctions (p.7).

Check that the camera’s power is turned on (p.8).

EU and the camera may not communicate normally with a cable other

than the EOS camera-dedicated Canon interface cable (p.7).

Connect your camera and computer directly with an interface cable.

Do not connect the camera via a hub; doing so may prevent EU and

your camera from communicating normally.

If you connect multiple USB devices (not including the mouse or

keyboard) to your computer, the camera may not communicate

normally. If the camera cannot communicate normally, disconnect

USB devices other than the mouse or keyboard from your computer.

Do not connect more than one camera to the same computer. Two or

more cameras may not operate normally.

Do not connect your camera with the computer while performing

“Linked shooting” with a WFT series Wireless File Transmitter (sold

separately). Your camera may not operate normally.

If there is insufficient charge left in the camera battery, the camera

cannot communicate with EU. Replace with a fully charged battery.

Your camera may be able to use a household power outlet by using

accessories (sold separately). For details, refer to the Instruction

Manual provided with your camera. Your computer does not supply

power to the camera through an interface cable.

EU and the camera are not communicating

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Canon EOS Utility - Mac 3.12 Seite 104

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