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The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.chamberlain.com
CONTENTS
Preparation .............................. 1-4
Assembly ................................. 5-9
Installation ............................ 10-19
Install the Door Control ............. 20-21
Install the Protector System
®
...... 22-25
Power .................................. 26-27
Adjustments .......................... 28-30
Operation.................................. 31
Features ................................... 32
Door Control .......................... 33-34
Remote Control ...................... 34-35
To Erase the Memory .................... 35
To Open the Door Manually ............ 36
Maintenance .............................. 37
Troubleshooting ...................... 38-39
Accessories ............................... 40
Warranty .................................. 41
Repair Parts .......................... 42-43
1/2 hp Chain Drive
Garage Door Opener
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
®
is connected and
properly aligned.
Periodic checks of the garage door opener are required to ensure safe operation.
The model number label is located on the left side panel of your garage
door opener.
This garage door opener is compatible with MyQ
®
and Security 2.0™ accessories.
Only enable the Timer-to-Close* or MyQ
®
remote operation feature* when the garage
door opener is installed on a sectional door. (*Not available on all models)
Serial Number:
Date of Purchase:
Model Number:
Models
PD612EV
HD420EV
FOR RESIDENTIAL USE ONLY
Write down the following information
for future reference:
.
.
1
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed,
operated, maintained and tested in strictaccordance with the instructions and warnings contained in this
manual.
When you see these Safety Symbolsand Signal Wordson the following pages,they will alertyou to the
possibilityofserious injury or death if you do notcomplywith the warnings that accompany them. The
hazard may come from something mechanical or from electric shock. Read the warnings carefully.
Mechanical
Electrical
When you see thisSignal Word on the following pages,it will alertyou to the possibilityof damage to
your garage door and/or the garage door opener if you do notcomplywith the cautionary statements that
accompanyit.Read them carefully.
Check the Door
To prevent possible SERIOUSINJURYor DEATH:
ALWAYS call a trained door systems technician if garage door binds,sticks,or is out ofbalance.
An unbalanced garage door mayNOT reverse when required.
NEVER try to loosen, move or adjustgarage door, door springs, cables,pulleys, bracketsor their
hardware, ALLof which are under EXTREMEtension.
Disable ALLlocks and remove ALLropes connected to garage door BEFORE installation and
operating garage door opener to avoid entanglement.
To prevent damage to garage door and opener:
ALWAYS disable locks BEFORE installing and operating the opener.
ONLY operate garage door opener at 120 V,60 Hzto avoid malfunction and damage.
1. Disable locks and remove any ropesconnected to the garage door.
2. Liftthe door halfway up. Release the door. If balanced, itshould
stay in place, supported entirely by its springs.
3. Raise and lower the door to check for binding or sticking. If your
door binds,sticks,or is out ofbalance,call a trained door systems
technician.
4. Check the seal on the bottom ofthe door. Any gap between the
floor and the bottom ofthe door mustnot exceed 1/4 inch (6 mm).
Otherwise,the safetyreversal system may not work properly.
5. The opener should be installed above the center of the door. If
there isa torsion spring or center bearing plate in the way ofthe
header bracket,it maybe installed within 4 feet (1.2 m) to the left or
rightofthe door center. See page 13.
Torsion
Spring
Extension
Spring
OR
Preparation
2
Additional Items You May Need:
Surveyyour garage area to see if you will need anyof the following items:
n
(2) 2X4 PIECES OF WOOD
Maybe used to fasten the header bracket to the structural supports. Also used to position the
garage door opener during installation and for testing the safety reversing sensors.
n
SUPPORT BRACKET AND FASTENING HARDWARE
Must be used if you have a finished ceiling in your garage.
n
EXTENSION BRACKETS (MODEL 41A5281) OR WOOD BLOCKS
Depending upon garage construction, extension brackets or wood blocks maybe needed to
install the safetyreversing sensor.
n
FASTENING HARDWARE
Alternate floor mounting of the safetyreversing sensor will require hardware not provided.
n
OUTSIDEQUICKRELEASE (MODEL 7702CB)
Required for a garage with NO access door.
n
DOOR REINFORCEMENT
Required if you have a lightweight steel, aluminum,fiberglassor glass panel door.
n
RAIL EXTENSION KIT
Required if your garage door is more than 7 feet (2.13 m) high.
Tools Needed
2
1
3/16
7/16
1/2
5/32
5/16
5/8
9/16
1/4
7/16
Preparation
3
Carton Inventory
Your garage door opener is packaged in one carton which contains the motor unitand all parts
illustrated below.Accessories vary depending on the garage door opener model purchased. Depending
on your model, other accessories may be included with your garage door opener. Instructions for these
accessories will be attached to the accessory and are notincluded in this manual.Ifanything is missing,
carefully check the packing material. Hardware for assembly and installation is shown on the next page.
Save the carton and packing material until the installation and adjustment is complete.The images
throughout thismanual are for reference onlyand your productmay look different.
A. Header bracket
B. Pulley
C. Door bracket
D. Curved door arm
E. Straight door arm (Packaged inside front rail section)
F. Trolley
NOTE: Be sure to assemble the trolley before sliding onto rail.
G. Emergency release rope and handle
H. Rail (1 front and 4 center sections)
I. Hanging brackets (2) (Packaged inside the front rail section)
J. Garage door opener (motor unit)
K. Chain spreader with screws
L. “U bracket
M. Chain and cable
N. Door control
O. Remote control
P. The Protector System
®
Safety reversing sensors with 2conductor white and white/black wire attached: Sending Sensor (1),
Receiving Sensor (1), and Safety Sensor Brackets (2)
NOTSHOWN
White and red/white wire
Owner's manual
N
A
B
C
H
K
J
O
I
D
E
F
G
L
M
P
Preparation
4
Hardware Inventory
Bolt
1/4"-20x1-3/4"
Lock Nut
1/4"-20
Bolt
Nut 3/8" Lock Washer 3/8"
Master Link
Clevis Pin 5/16"x1-1/2"
Ring Fastener (3)
Hex Bolt 5/16"-18x7/8" (4)
Lock Washer
5/16"-18 (5)
Nut
5/16"-18 (6)
Self-Threading Screw
1/4"-14x5/8" (2)
Clevis Pin 5/16"x1"
Clevis Pin 5/16"x1-1/4"
Carriage Bolt
1/4"-20x1/2" (2)
Wing Nut 1/4"-20 (2)
ASSEMBLY HARDWARE INSTALLATION HARDWARE
Screw 6ABx1" (2)
Drywall Anchors (2)
Screw 6-32x1" (2)
DOOR CONTROL HARDWARE
Insulated
Staples
(N
ot Shown)
Lag Screw 5/16"-9x1-5/8" (4)
Threaded
Shaft
Preparation
5
Assembly
STEP 1 Assemble the rail and trolley
To prevent INJURY from pinching,keep hands and fingersaway from the jointswhile assembling the
rail.
To avoid installation difficulties, do not run the garage door opener until instructed to do so.
The front rail has a cutout “window” at the door end (see illustration). The hole above thiswindow is
larger on the top ofthe rail than on the bottom.A smaller hole 3-1/2" (8.9 cm) away isclose to the rail
edge. Rotate the back rail so it has a similar hole close to the opposite edge, about 4-3/4" (12 cm) from
the far end.
1. Remove the straight door arm and hanging bracket packaged inside the front rail and set
aside for Installation Step 5 and 9. NOTE: To prevent INJURY while unpacking the rail
carefully remove the straight door arm stored within the rail section.
2. Align the rail sections on a flat surface as shown and slide the tapered ends into the larger
ones. Tabs along the side will lock into place.
3. Place the motor uniton packing material to protectthe cover,and rest the back end of the rail
on top. For convenience,puta support under the front end of the rail.
4. As a temporary stop, inserta screwdriver into the hole 10" (25 cm) from the front end ofthe rail,
as shown.
5. Check to be sure there are 4 plasticwear pads inside the inner trolley.Ifthey became loose
during shipping, check all packing material. Snap them back into position as shown.
6. Slide the trolley assembly toward the screwdriver asshown.
7. Slide the rail onto the “U” bracket, until it reaches all the stops on the top and sides ofthe “U”
bracket.
To garage
door opener
(TO MOTOR UNIT)
Front Rail
Section
(TO DOOR)
“U” Bracket
Outer Trolley
Inner Trolley
Wear Pads
Rail
Tab
Trolley
Window
Cut-Out
SLIDE TO STOPS
ON TOP AND
SIDES OF
“U” BRACKET
Idler
Pulley
Hole
6
Assembly
STEP 2 Fasten the rail to the motor unit
To avoid SERIOUS damage to garage door opener,use ONLY those bolts/fastenersmounted in the
top of the opener.
1. Inserta 1/4"-20x1-3/4" bolt into the cover protection bolt hole on the back end of the rail as
shown.Tighten securely with a 1/4"-20 locknut. Do NOTovertighten.
2. Remove the bolts from the top ofthe motor unit.
3. Use the carton to supportthe front end of the rail.
4. Place the “U” bracket, flatside down onto the motor unitand align the bracket holes with the
boltholes.
5. Fasten the “U” bracketwith the previouslyremoved bolts;DO NOT use anypower tools.The
use of power tools may permanentlydamage the garage door opener.
6. Attach spreader to the motor unitwith two screws.
“U” Bracket
Bolts
Hex Screws
8-32x7/16
SLIDE RAIL TO
STOPS ON TOP AND
SIDES
Cover
Protection
Bolt Hole
Bolt 1/4"-20x1-3/4"
Lock Nut 1/4"-20
7
Assembly
STEP 3 Install the idler pulley
1. Lay the chain/cable beside the rail, asshown. Grasp the end with the cable loop and pass
approximately 12" (30 cm) ofcable through the window. Allow it to hang until Assembly Step 4.
2. Remove the tape from the idler pulley.The inside center should be pre-greased.Ifdry,
regrease to ensure proper operation.
3. Place the idler pulley into the window as shown.
4. Insertthe idler bolt from the top through the rail and pulley.Tighten with a 3/8" lockwasher and
nut underneath the rail until the lock washer is compressed.
5. Rotate the pulley to be sure it spins freely.
6. Locate the rail tab. The rail tab is between the idler bolt and the trolleyin the front rail section.
Use a flat head screwdriver and liftthe rail tab until the tab is vertical (90º).
HARDWARE
Bolt
Nut 3/8"
Lock Washer 3/8"
Screwdriver
Rail
Idler Pulley
Grease Inside Pulley
Bolt
Lock Washer 3/8"
Nut 3/8"
Rail
Tab
CORRECT
INCORRECT
Rail Tab
8
Assembly
STEP 4 Install the chain
To avoid possible SERIOUS INJURY to fingersfrom moving garage door opener:
ALWAYS keep hand clear of sprocket while operating opener.
Securelyattach chain spreader BEFORE operating.
1. Pull the cable around the idler pulley and toward the trolley.
2. Connectthe cable to the retaining sloton the trolley.(a)
a. Push pins ofmaster link bar through cable link and trolley slot.
b. Push master linkcap over pins and past pin notches.
c. Slide clip-on spring over cap and onto pin notches until both pins are securely
locked in place.
3. With the trolley against the screwdriver, dispense the remainder of the cable/chain along the
rail toward the motor unitinto the slot on the chain spreader, around the sprocket onto the
chain spreader and continuing to the trolley assembly and continuing to the trolley assembly.
The sprocketteeth mustengage the chain.(b)
4. Thread the inner nutand lockwasher onto the trolley threaded shaft.
5. Insertthe trolley threaded shaft through the hole in the trolley.Be sure the chain isnot
twisted. (c)
6. Loosely thread the outer nutonto the trolley threaded shaft.
7. Remove the screwdriver.
HARDWARE
Ma
ster
Link
Threaded Shaft
Chain Link
c.
Threaded
Shaft
Outer
Nut
Front Rail
Section
(TO DOOR)
Inner
Nut
Lock
Washer
Master
Link
Master
Link
b.
a.
Sprocket
9
Assembly
STEP 5 Tighten the chain
1. Spin the inner nut and lock washer down the trolley threaded shaft, awayfrom the trolley.
2. To tighten the chain, turn the outer nutin the direction shown.
3. When the chain isapproximately1/4" (6 mm) above the base of the rail at it's midpoint,re-
tighten the inner nutto secure the adjustment.
Sprocketnoise can result ifthe chain is too loose.
When installation is complete,you may notice some chain droop with the door closed. This isnormal. If
the chain returns to the position shown when the door is open,do notre-adjustthe chain.
NOTES:During future maintenance, ALWAYS pull the emergency release handle to disconnect the
trolley before adjusting the chain.
You may notice loosening of the chain after Adjustment Step 3 (Test the Safety Reversal System). Check
for proper tension and readjust chain if necessary. Then repeat Adjustment Step 3.
You have now finished assembling your garage door opener.Please read the following warnings
before proceeding to the installation section.
Outer
Nut
Lock
Washer
Trolley
Threaded
Shaft
Inner Nut
To Tighten
Inner Nut
To Tighten Outer Nut
Base of Rail
Mid length of Rail
Chain
1/4" (6 mm)
10
Installation
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and lubricated garage door. An
improperly balanced door may NOT reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables,spring assembliesand other hardware MUST be made by a trained
door systemstechnician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing
opener to avoid entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above floor.
6. Mount the emergency release within reach,but atleast 6 feet(1.83 m) above the floor and
avoiding contact with vehicles to avoid accidental release.
7. NEVER connectgarage door opener to power source until instructed to do so.
8. NEVERwear watches,rings or loose clothing while installing or servicing opener.They could
be caught in garage door or opener mechanisms.
9. Install wall-mounted garage door control:
within sight ofthe garage door.
out of reach of children at minimum height of 5 feet(1.5 m).
away from ALL moving parts of the door.
10. Place entrapment warning label on wall nextto garage door control.
11. Place manual release/safetyreverse test label in plain view on inside of garage door.
12. Upon completion of installation, testsafety reversal system.Door MUSTreverse on contact
with a 1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor.
13. To avoid SERIOUS PERSONAL INJURY or DEATHfrom electrocution, disconnectALL
electricpower BEFORE performing any service or maintenance.
14. DO NOT enable the Timer-to-Close functionality ifoperating either one-piece or swinging
garage doors.To be enabled ONLY when operating a sectional door.
11
Installation
STEP 1 Determine the header bracket location
To prevent possible SERIOUS INJURY or DEATH:
Header bracket MUSTbe RIGIDLY fastened to structural supporton header wall or ceiling,
otherwise garage door might NOT reverse when required. DO NOT install header bracketover
drywall.
Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
NEVER try to loosen, move or adjustgarage door, springs,cables, pulleys,brackets, or their
hardware, ALL of which are under EXTREME tension.
ALWAYS call a trained door systems technician if garage door binds,sticks,or is out ofbalance.
An unbalanced garage door might NOT reverse when required.
Installation procedures vary according to garage door types. Follow the instructions which apply to your
door.
1. Close the door and mark the inside vertical centerline of the garage door.
2. Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door
center only if a torsion spring or center bearing plate is in the way; or you can attach it to
the ceiling when clearance is minimal. (It may be mounted on the wall upside down if
necessary, to gain approximately 1/2" (1 cm).
If you need to install the header bracketon a 2x4 (on wall or ceiling),use lag screws(not
provided) to securely fasten the 2x4 to structural supports.
3. Open your door to the highestpoint oftravel as shown. Drawan intersecting horizontal line on
the header wall 2" (5 cm) above the high point.
l
2" (5 cm) above the high point for sectional door and one-piece door with track.
l
8" (20 cm) above the high point for one-piece door without track. Thisheightwill provide travel
clearance for the top edge of the door. NOTE:If the total number of inches exceeds the height
available in your garage, use the maximum height possible, or refer to page 12 for ceiling
installation.
Header Wall
Vertical Centerline of Garage Door
2x4
Structural
Supports
Level
(Optional)
Unfinished
Ceiling
2x4
OPTIONAL CEILING MOUNT
FOR HEADER BRACKET
Sectional door with curved track
Header Wall
Track
2" (5 cm)
Highest Point
of Travel
Door
One-piece door with horizontal track
Header Wall
Track
2" (5 cm)
Highest
Point
of Travel
Door
One-piece door without track:
jamb hardware
Header Wall
8" (20 cm)
Highest
Point of
Travel
Door
Jamb
Hardware
One-piece door without track:
pivot hardware
Header Wall
8" (20 cm)
Highest
Point of
Travel
Door
Pivot
12
Installation
STEP 2 Install the header bracket
You can attach the header bracket either to the wall above the garage door, or to the ceiling.Follow the
instructions which will work best for your particular requirements.Do not install the header bracket over
drywall. If installing into masonry, use concrete anchors (not provided).
OPTION A WALL INSTALLATION
1. Center the bracket on the vertical centerline with the bottom edge ofthe bracketon the
horizontal line as shown.
2. Mark the vertical setof bracket holes.Drill 3/16" pilot holesand fasten the bracket securely to a
structural supportwith the hardware provided.
UP
Wall Mount
Optional Mounting
Holes
Vertical
Centerline of
Garage Door
(Header Wall)
Header
Bracket
2x4 Structural
Support
Door Spring
(Garage Door)
Highest Point
of Garage
Door Travel
Horizontal
Line
Lag Screw
5/16"-9x1-5/8"
OPTION B CEILING INSTALLATION
1. Extend the vertical centerline onto the ceiling as shown.
2. Center the bracket on the vertical mark,no more than 6" (15 cm) from the wall. Make sure the
arrow ispointing awayfrom the wall. The bracket can be mounted flush againstthe ceiling
when clearance is minimal.
3. Mark the side holes.Drill 3/16" pilot holes and fasten bracket securely to a structural support
with the hardware provided.
UP
(Header Wall)
Ceiling Mounting
Holes
(Finished Ceiling)
Vertical
Centerline of
Garage
Door
Header
Bracket
6" (15 cm)
Maximum
Door Spring
(Garage Door)
Lag Screw
5/16"-9x1-5/8"
13
Installation
STEP3 Attach the rail to the header bracket
1. Align the rail with the header bracket. Insert the clevis pin through the holes in the header
bracketand rail.Secure with the ring fastener.
NOTE: Use the packing material as a protective base for the garage door opener.
HARDWARE
Clevis Pin 5/16"x1-1/2"
Ring Fastener
Clevis Pin
5/16"x1-1/2"
Ring Fastener
STEP 4 Position the garage door opener
To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of
door.
1. Remove the packing material and liftthe garage door opener onto a ladder.
2. Fully open the door and place a 2x4 (laid flat) under the rail.For one-piece doors without
tracks, lay the 2x4 on it's side.
NOTE: A 2x4 is ideal for setting the distance between the rail and the door. If the ladder is not tall
enough you will need help at this point. If the door hits the trolley when it is raised, pull the trolley release
arm down to disconnect the inner and outer trolley. Slide the outer trolley toward the garage door
opener. The trolley can remain disconnected until instructed.
Connected Disconnected
One-piece
door
without
tracks
All other
door types
14
Installation
STEP 5 Hang the garage door opener
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to
structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into
masonry.
Hanging the garage door opener will vary depending on your garage.Below are three example
installations.Your installation may be different.For ALL installations the garage door opener MUST be
connected to structural supports.The instructions illustrate one of the examples below.
Finished Ceiling
Unfinished Ceiling
1. On finished ceilings, use the lag screws to attach a support bracket (not provided) to the
structural supports before installing the garage door opener.
2. Make sure the garage door opener is aligned with the header bracket. Measure the distance
from each side ofthe garage door opener to the supportbracket.
3. Cutboth piecesof the hanging bracket (not provided) to required lengths.
4. Attach the end of each hanging bracket to the support bracketwith appropriate hardware (not
provided).
5. Attach the garage door opener to the hanging brackets with the hex bolts, lock washers, and
nuts.
6. Remove the 2x4 and manually close the door. Ifthe door hits the rail,raise the header bracket.
Finished
Ceiling
(not provided)
Lag Screw
5/16"-
9x1-5/8"
1
2
3
(not
provided)
Hex Bolt
5/16"- 18x7/8"
Nut 5/16"-18
Lock Washer
5/16"-18
4
5
6
Lag Screw
5/16"-
9x1-5/8"
15
Installation
STEP 6 Install the light bulbs
To prevent possible OVERHEATING of the end panel or lightsocket:
Use ONLY A19 incandescent (100W maximum) or compactfluorescent (26W maximum) light
bulbs.
DO NOT use incandescent bulbs larger than 100W.
DO NOT use compactfluorescent light bulbs larger than 26W (100W) equivalent.
DO NOT use halogen bulbs.
DO NOT use shortneck or specialty lightbulbs.
1. Pull on the top sides ofthe light lens and rotate the light lens down.
2. Insertan A19 incandescent (100W maximum) or compactfluorescent (26W,100W equivalent)
lightbulb into the light socket.
3. Rotate the lens up to close.
NOTE: Do not use halogen, short neck, or specialty light bulbs as these may overheat the end panel or
light socket. Do not use LED bulbs as they may reduce the range or performance of your remote controls.
or
or
STEP 7 Attach the emergency release rope and handle
To prevent possible SERIOUS INJURY or DEATHfrom a falling garage door:
If possible, use emergencyrelease handle to disengage trolley ONLY when garage door is
CLOSED. Weak or broken springsor unbalanced door could result in an open door falling rapidly
and/or unexpectedly.
NEVER use emergency release handle unless garage doorway isclear of persons and
obstructions.
NEVER use handle to pull door open or closed. Ifrope knot becomes untied, you could fall.
1. Insertone end of the emergencyrelease rope through the handle.Make sure that “NOTICE” is
rightside up. Tie a knot atleast1 inch (2.5 cm) from the end ofthe emergencyrelease rope.
2. Insertthe other end ofthe emergencyrelease rope through the hole in the trolleyrelease arm.
Mount the emergency release within reach,but atleast6 feet (1.83 m) above floor, avoiding
contact with vehicles to prevent accidental release and secure with a knot.
NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter to
prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to
avoid entanglement.
NOTICE
16
Installation
STEP 8 Install the door bracket
Fiberglass, aluminum or lightweight steel garage doors WILLREQUIRE reinforcement BEFORE
installation of door bracket. Contact your door manufacturer for reinforcement kit.
Figure 1 showsone piece of angle iron as the horizontal brace. For the vertical brace,2 pieces ofangle
iron are used to create a U-shaped support. The bestsolution is to checkwith your garage door
manufacturer for an opener installation door reinforcement kit.
NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this
case you will not need the door bracket; proceed to the next step.
A horizontal and vertical reinforcementis needed for
li
ghtweight garage doors (fi
berglass, aluminum, steel,
doors with glass panel, etc.) (not provided).
A horizontal reinforcement brace should be long
enough to be secured to two or three vertical supports.
A vertical reinforcement brace should cover the height
of the top panel.
FIGURE 1
Self-Threading Screw
1/4"-14x5/8"
HARDWARE
OPTION A SECTIONALDOORS
1. Center the door bracket on the previouslymarked vertical centerline used for the header
bracketinstallation. Note correctUP placement, asstamped inside the bracket.
2. Position the top edge ofthe bracket 2"-4" (5-10 cm) below the top edge ofthe door, OR
directlybelow any structural support across the top of the door.
3. Mark, drill holes and install as follows, depending on your door’s construction:
Metal or light weight doors using a vertical angle iron brace between the door panel support
and the door bracket:
Drill 3/16" fastening holes. Secure the door bracket using the two self threading screws.
(Figure 2)
Alternately,use two 5/16" bolts,lock washers and nuts (not provided).(Figure 3)
Metal, insulated or light weight factory reinforced doors:
Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws.
(Figure 4)
Wood Doors:
Use top and bottom or side to side door bracket holes.Drill 5/16" holes through the door and
secure bracketwith 5/16"x2" carriage bolts,lock washers and nuts (notprovided). (Figure 5)
NOTE: The 1/4"-14x5/8" self-threading screws are not intended for use on wood doors.
FIGURE 2
FIGURE 4
FIGURE 5
FIGURE 3
Vertical
Reinforcement
Vertical Centerline
of Garage Door
UP
Door Bracket
Vertical Reinforcement
Vertical Centerline
of Garage Door
Bolt 5/16"-18x2"
(not provided)
Lock Washer 5/16"
Nut 5/16"-18
Door Bracket
UP
Vertical
Centerline
of Garage
Door
UP
Vertical Centerline of
Garage Door
Bolt 5/16"-18x2"
(not provided)
UP
Inside Edge of Door or
Reinforcement Board
Self-Threading Screw
1/4"-14x5/8"
Self-Threading
Screw
1/4"-14x5/8"
17
Installation
STEP 8 Install the door bracket (continued)
OPTION B ONE-PIECEDOORS
1. Center the door bracket on the top of the door, in line with the header bracket asshown.
2. Mark either the leftand right,or the top and bottom holes.
Metal Doors:
Drill 3/16" pilotholes and fasten the bracket with the self-threading screws provided.
Wood Doors:
Drill 5/16" holesand use 5/16"x2" carriage bolts,lock washers and nuts (not provided) or 5/16"x1-
1/2" lag screws (not provided) depending on your installation needs.
NOTE: The door bracket may be installed on the top edge of the door if required for your installation.
(Refer to the dotted line optional placement drawing.)
For a door with no exposed
framing, or for the optional
installation, use lag screws
5/16"x1-1/2" (not provided)
to fasten the door bracket.
Vertical
Centerline
of Garage
Door
Optional
Placement
of Door
Bracket
Door Bracket
Header Bracket
Header Wall
2x4 Support
(Finished Ceiling)
Door
Bracket
Top of Door
(Inside Garage)
Top Edge of
Door
Optional
Placement
Optional
Placement
Top Edge
of Door
Top of Door
(Inside Garage)
Door
Bracket
Carriage Bolt 5/16"x2"
(not provided)
Nut 5/16"-18
Lock Washer 5/16"
Metal Door
Wood Door
Self-Threading
Screw 1/4"-14x5/8"
18
Installation
STEP 9 Connect the door arm to the trolley
Installation will vary according to the garage door type. Follow the instructions which apply to your door.
OPTION A SECTIONAL DOORS
IMPORTANT: The groove on the straight door arm MUST face awayfrom the curved door arm.
1. Close the door. Disconnect the trolley by pulling the emergencyrelease handle.
2. Attach the straight door arm to the outer trolley using the clevis pin.Secure with the ring
fastener.
3. Attach the curved door arm to the door bracket using the clevispin. Secure with the ring
fastener.
4. Bring arm sections together. Find two pairs of holes thatline up and join sections.Selectholes
as far apart aspossible to increase door arm rigidityand attach using the bolts,nuts,and lock
washers.
5. Pull the emergencyrelease handle toward the garage door opener until the trolley release
arm is horizontal. The trolleywill re-engage automatically when the garage door opener is
activated.
NOTE: If the holes in the curved door arm and the straight door arm do not align, reverse the straight
door arm, select two holes (as far apart as possible) and attach using bolts ,nuts, and lock washers . If the
straight door arm is hanging down too far, you may cut 6 inches (15 cm) from the solid end.
HARDWARE
Hex Bolt 5/16"-18x7/8"
Nut 5/16"-18
Lock
Washer
5/16"
-18
Clevis Pin 5/16"x1"
Clevis Pin 5/16"x1-1/4"
Ring Fastener
Straight
Door Arm
Curved
Door
Arm
(Groove
facing
out)
CORRECT
Straight
Door
Arm
Curved
Door
Arm
INCORRECT
Lock Washer
5/16" -18
Nut
5/16"-18
Hex Bolt 5/16"-18x7/8"
Clevis Pin 5/16"x1-1/4"
Ring Fastener
Clevis Pin
5/16"x1"
19
Installation
STEP 9 Connect the door arm to the trolley (continued)
OPTION B ONE-PIECE DOORS
IMPORTANT: The groove on the straight door arm MUST face awayfrom the curved door arm.
1. Close the door. Disconnect the trolley by pulling the emergencyrelease handle.
2. Fasten the straight door arm and the curved door arm together to the longestpossible length
(with a 2 or 3 hole overlap) using the bolts,nuts, and lock washers.
3. Attach the straight door arm to the door bracket using the clevispin.Secure with the ring
fastener.
4. Attach the curved door arm to the trolley using the clevis pin. Secure with the ring fastener.
5. Pull the emergencyrelease handle toward the garage door opener until the trolley release
arm is horizontal.
HARDWARE
Hex Bolt 5/16"-18x7/8"
Nut 5/16"-18
Lock
Washer
5/16"
-18
Clevis Pin 5/16"x1"
Clevis Pin 5/16"x1-1/4"
Ring Fastener
One-Piece Door without Track
One-Piece Door with Track
Straight
Door Arm
Curved
Door
Arm
(Groove
facing out)
CORRECT
INCORRECT
Straight
Door
Arm
Curved
Door
Arm
Ring
Fastener
Ring Fastener
Nut 5/16"-18
Nut 5/16"-18
Ring
Fastener
Ring Fastener
Lock Washer 5/16" -18
Lock Washer 5/16" -18
Clevis Pin 5/16"x1-1/4"
Clevis Pin
5/16"x1-1/4"
Hex Bolt 5/16"-18x7/8"
Hex Bolt 5/16"-18x7/8"
Clevis Pin
5/16"x1"
Clevis Pin
5/16"x1"
20
Installation
STEP10 Install the door control
To prevent possible SERIOUS INJURY or DEATHfrom electrocution:
Be sure power is NOT connected BEFORE installing door control.
ConnectONLY to 12 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATHfrom a closing garage door:
Install door control within sight ofgarage door, out ofreach of children ata minimum height of5
feet (1.5 m),and away from ALL moving parts of door.
NEVER permit children to operate or play with door control push buttons or remote control
transmitters.
Activate door ONLY when it can be seen clearly,is properly adjusted, and there are no
obstructions to door travel.
ALWAYS keep garage door in sight until completely closed. NEVER permitanyone to cross path
of closing garage door.
INTRODUCTION
Compatible with MyQ
®
enabled accessories,see page 40. Your garage door opener is compatible with
up to 2 MyQ
®
door controls. NOTE: Older Chamberlain door controls and third party products are not
compatible.
Install the door control within sight ofthe door at a minimum height of 5 feet(1.5 m) where small children
cannotreach, and awayfrom the moving parts of the door. For gang box installations itis not necessary
to drill holes or install the drywall anchors.Use the existing holes in the gang box.
NOTE: Your product may look different than the illustrations.
1. Strip 7/16 inch (11 mm) ofinsulation from one end ofthe wire and separate the wires.
2. Connectone wire to each of the two screws on the back of the door control. The wires can be
connected to either screw.Ifyour garage is pre-wired for the door control choose any two
wires to connect, note which wires are used so the correct wires are connected to the garage
door opener in a later step.
3. Mark the location of the bottom mounting hole and drill a 5/32 inch (4 mm) hole.
4. Install the bottom screw,allowing 1/8 inch (3 mm) to protrude from the wall.
5. Position the bottom hole of the door control over the screw and slide down into place.
6. Liftthe push bar up and mark the top hole.
7. Remove the door control from the wall and drill a 5/32 inch (4 mm) hole for the top screw.
8. Position the bottom hole of the door control over the screw and slide down into place. Attach
the top screw.
7/16" (11 mm)
Wall
1
2 3
DRYWALL
GANG BOX
6ABx1"
6-32x1"
Drywall Anchor
4-5
6
6-32x1"
GANG BOX
8
DRYWALL
6ABx1"
Drywall Anchor
7
21
Installation
STEP 11 Wire the door control to the garage door opener
HARDWARE
Ins
ulated
Staple
(Not Shown)
1. Run the white and red/white wire from the door control to the garage door opener.Attach the
wire to the wall and ceiling with the staple (notapplicable for gang box or pre-wired
installations).Do notpierce the wire with the staple as thismay cause a short or an open
circuit.
2. Strip 7/16 inch (11 mm) ofinsulation from the end of the wire near the garage door opener.
3. Connectthe wire to the red and white terminals on the garage door opener.Ifyour garage is
pre-wired make sure you use the same wires that are connected to the door control. To insert
or release wires from the terminal,push in the tab with screwdriver tip.
Staple
RED
WHITE
WHITE
GREY
7/16" (11 mm)
2
3
1
STEP 12 Attach the warning labels
1. Attach the entrapment warning label on the wall near the door control with tacks or staples.
2. Attach the manual release/safety reverse test label in a visible location on the inside ofthe
garage door.
22
Installation
STEP 13 Install the Protector System
®
Be sure power is NOT connected to the garage door opener BEFORE installing the safetyreversing
sensor.
To prevent SERIOUS INJURY or DEATH from closing garage door:
Correctly connectand align the safety reversing sensor. Thisrequired safety device MUSTNOT be
disabled.
Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage floor.
IMPORTANTINFORMATIONABOUTTHESAFETYREVERSINGSENSORS
The safety reversing sensors must be connected and aligned correctly before the garage door
opener will move in the down direction.
The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a
green LED). If an obstruction breaksthe light beam while the door is closing, the door will stop and
reverse to the full open position, and the garage door opener lights will flash 10 times.
NOTE: For energy efficiency the garage door opener will enter sleep mode when the door is fully
closed. The sleep mode shuts the garage door opener down until activated. The sleep mode is
sequenced with the garage door opener light bulb; as the light bulb turns off the sensor LEDs will turn off
and whenever the garage door opener lights turn on the sensor LEDs will light.The garage door opener
will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up.
NOTE: When installing the safety reversing sensors check the following:
l
Sensors are installed inside the garage, one on either side ofthe door.
l
Sensors are facing each other with the lensesaligned and receiving sensor lens does not
receive directsunlight.
l
Sensors are no more than 6 inches (15 cm) above the floor and the light beam is
unobstructed.
Safety Reversing Sensor
6" (15 cm) max. above floor
Invisible Light Beam
Protection Area
The safetyreversing sensors can be attached to the door track, the wall, or the floor. The sensors should
be no more than 6 inches (15 cm) above the floor. If the door track will not support the sensor bracketa
wall installation is recommended. Choose one of the following installations.
OPTION A DOORTRACKINSTALLATION
1. Slide the curved arms of the sensor bracketaround the edge ofthe door track.Snap into place
so that the sensor bracket isflush against the track.
2. Slide the carriage bolt into the slot on each sensor.
3. Insertthe bolt through the hole in the sensor bracket and attach with the wing nut. The lenses
on both sensors should point toward each other. Make sure the lensis not obstructed by the
sensor bracket.
No more
than 6 inches
(15 cm)
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
1
2
3
23
Installation
STEP 13 Install the Protector System
®
(continued)
OPTION B WALLINSTALLATION
If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make
sure each brackethasthe same amountofclearance so they will align correctly.
1. Position the sensor bracket againstthe wall with the curved armsfacing the door. Make sure
there isenough clearance for the beam to be unobstructed.Mark holes.
2. Drill 3/16 inch pilot holes for each sensor bracket and attach the sensor brackets to the wall
using lag screws(notprovided).
3. Slide the carriage bolt into the slot on each sensor.
4. Insertthe bolt through the hole in the sensor bracket and attach with the wing nut. The lenses
on both sensors should point toward each other. Make sure the lensis not obstructed by the
sensor bracket.
(Not provided)
No more than
6 inches (15 cm)
1
2
Inside
G
arage
Wall
(Not provided)
Lens
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
3
4
OPTION C FLOORINSTALLATION
Use an extension bracket (notprovided) or wood block to raise the sensor bracketif needed.
1. Carefully measure the position of both sensor brackets so they will be the same distance from
the wall and unobstructed.
2. Attach the sensor brackets to the floor using concrete anchors (notprovided).
3. Slide the carriage bolt into the slot on each sensor.
4. Insertthe bolt through the hole in the sensor bracket and attach with the wing nut. The lenses
on both sensors should point toward each other. Make sure the lensis not obstructed by the
sensor bracket.
I
nsid
e
G
arage
Wa
l
l
(Not provided)
1 2
Carriage Bolt
1/4"-20x1/2"
Wing Nut
1/4"-20
3
4
24
Installation
STEP 14 Wire the Safety Reversing Sensors
If your garage already has wires installed for the safetyreversing sensors, proceed to page 25.
HARDWARE
Ins
ulated
Staple
(Not Shown)
OPTION A
INSTALLATION WITHOUTPRE-WIRING
1. Run the wire from both sensors to the garage door opener.Attach the wire to the wall and
ceiling with the staples.
2. Strip 7/16 inch (11 mm) ofinsulation from each setof wires.Separate the wires. Twistthe white
wires together.Twist the white/black wires together.
3. Insertthe white wires into the white terminal on the garage door opener.Insertthe white/black
wires into the grey terminal on the garage door opener.To insert or remove the wires from the
terminal, push in the tab with a screwdriver tip.
25
Installation
STEP 14 Wire the Safety Reversing Sensors (continued)
OPTION B PRE-WIREDINSTALLATION
1. Cutthe end of the safetyreversing sensor wire, making sure there is enough wire to reach the
pre-installed wires from the wall.
2. Separate the safetyreversing sensor wires and strip 7/16 inch (11 mm) of insulation from each
end.Choose two ofthe pre-installed wires and strip 7/16 inch (11 mm) ofinsulation from each
end.Make sure that you choose the same color pre-installed wires for each sensor.
3. Connectthe pre-installed wires to the sensor wires with wire nuts making sure the colors
correspond for each sensor. For example, the white wire would connect to the yellow wire and
the white/black wire would connect to the purple wire.
4. At the garage door opener,strip 7/16 inch (11 mm) of insulation from each end of the wires
previously chosen for the safetyreversing sensors.Twist the like-colored wires together.
5. Insertthe wires connected to the white safetysensor wires to the white terminal on the garage
door opener. Insert the wires that are connected to the white/black safety sensor wires to the
greyterminal on the garage door opener.
Safety reversing
sensor wires
Pre-installed
wires
White
White/Black
Yellow (for example)
Purple (for example)
Not Provided
Pre-installed wires
Safety reversing
sensor wires
7/16" (11 mm)
Yellow
Purple
1
3
4
7/16"
(11 mm)
2
WHITE
WHITE
RED
GREY
Purple
(for
example)
Yellow
(for example)
To insert or remove the wires from
the terminal, push in the tab with a
screwdriver tip.
5
26
Installation
STEP 15 Connect power
To prevent possible SERIOUS INJURY or DEATHfrom electrocution or fire:
Be sure power is NOT connected to the opener,and disconnectpower to circuitBEFORE
removing cover to establish permanent wiring connection.
Garage door installation and wiring MUST be in compliance with ALL local electrical and building
codes.
NEVER use an extension cord,2-wire adapter,or change plug in any way to make it fit outlet. Be
sure the opener is grounded.
To avoid installation difficulties, do not activate the garage door opener at this time.
To reduce the riskof electric shock, your garage door opener hasa grounding type plug with a third
grounding pin.This plug will only fit into a grounding type outlet. If the plug doesn’t fitinto your outlet,
contact a qualified electrician to install the proper outlet.
THERE ARE TWO OPTIONS FOR CONNECTINGPOWER:
OPTION A
TYPICAL WIRING
1. Plug in the garage door opener into a grounded outlet.
2. DO NOT run garage door opener at this time.
OPTION B
PERMANENT WIRING
If permanent wiring is required by your local code, refer to the following procedure. To make a
permanent connection through the 7/8 inch hole in the top of the motor unit (according to local
code):
1. Remove the motor unitcover screws and setthe cover aside.
2. Remove the attached 3-prong cord.
3. Connectthe black (line) wire to the screw on the brassterminal; the white (neutral) wire to the
screw on the silver terminal; and the ground wire to the green ground screw.The opener
must be grounded.
4. Reinstall the cover.
Ground Tab
Green
Ground
Screw
Ground
Wire
White Wire
Black
Wire
Black
Wire
27
Installation
STEP 16 Ensure the safety reversing sensors are aligned
The door will not close if the sensors have not been installed and aligned correctly.
When the light beam isobstructed or misaligned while the door is closing, the door will reverse and the
garage door opener lights will flash ten times. If the door isalready open,it will not close.The sensors
can be aligned by loosening the wing nuts,aligning the sensors, and tightening the wing nuts.
Check to make sure the LEDs in both sensors are glowing steadily.The LEDsin both sensors will glow
steadily ifthey are aligned and wired correctly.
Green LED
Amber LED
If the receiving sensor is in direct sunlight,
switch it with sending sensor so it is on the
opposite side of the door.
(invisible light beam)
SENDING SENSOR RECEIVING SENSOR
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
1. Make sure there is power to the garage door opener.
2. Make sure the sensor wire is not shorted/broken.
3. Make sure the sensor hasbeen wired correctly:white wires to white terminal and white/black
wires to grey terminal.
RED
WHITE
WHITE
GREY
3
2
1
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
1. Make sure the sensor wire is not shorted/broken.
2. Make sure the sensors are aligned.
1
2
STEP 17 Ensure the door control is wired correctly
If the door control has been installed and wired correctly, the command LED on the Multi-Function
Control Panel will blink.
28
Adjustments
Introduction
Without a properly installed safetyreversal system, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
Incorrectadjustment ofgarage door travel limits will interfere with proper operation of safety
reversal system.
After ANY adjustments are made, the safetyreversal system MUST be tested. Door MUSTreverse
on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.
To prevent damage to vehicles, be sure fully open door provides adequate clearance.
Your garage door opener is designed with electroniccontrols to make setup and adjustments easy. The
adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position.
The electronic controls sense the amountof force required to open and close the door. The force is
adjusted automatically when you program the travel.
If anything interfereswith the door’supward travel it will stop.Ifanything interferes with the door’s
downward travel, itwill reverse.
UP (Open)
DOWN (Close)
One-Piece Doors Only
When setting the UP travel for a one-piece door ensure that the door does notslant backwards when
fully open (UP). Ifthe door is slanted backwards this will cause unnecessary bucking and/or jerking
when the door is opening or closing.
CORRECT
INCORRECT
Programming Buttons
The programming buttonsare located on the leftside panel of the garage door opener and are used
to program the travel.
UP Button
Adjustment
Button
DOWN Button
PROGRAMMING BUTTONS
To watch a short instructional video on how to program the travel on
your new garage door opener use your smartphone to read the QR
Code:
29
Adjustments
STEP1 Program the Travel
Without a properly installed safetyreversal system, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
Incorrectadjustment ofgarage door travel limits will interfere with proper operation of safety
reversal system.
After ANY adjustmentsare made,the safetyreversal system MUST be tested. Door MUSTreverse
on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on floor.
1. Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is
heard.
2. Press and hold the UP Button until the door is in the desired UP position. NOTE: The UPand
DOWNButtons can be used to move the door up and down as needed.
3. Once the door is in the desired UP position pressand release the Adjustment Button. The
garage door opener lights will flash twice and the DOWNButton will begin to flash.
4. Press and hold the DOWNButton until the door is in the desired DOWNposition.NOTE: The
UPand DOWNButtons can be used to move the door up and down as needed.
5. Once the door is in the desired DOWNposition press and release the Adjustment Button. The
garage door opener lights will flash twice and the UP Button will begin to flash.
6. Press and release the UP Button. When the door travels to the programmed UP position,the
DOWN Button will begin to flash.
7. Press and release the DOWNButton.The door will travel to the programmed DOWNposition.
Programming is complete.
* Ifthe garage door opener lights are flashing 5 timesduring the stepsfor Program the Travel,the
programming has timed out.Ifthe garage door opener lights are flashing 10 timesduring the stepsfor
Program the Travel, the safety reversing sensorsare misaligned or obstructed (refer to page 28). When
the sensors are aligned and unobstructed,cycle the door through a complete up and down cycle using
the remote control or the UP and DOWNbuttons.Programming is complete. Ifyou are unable to operate
the door up and down,repeat the steps for Programming the Travel.
UP Button
Adjustment
Button
DOWN Button
PROGRAMMING BUTTONS
30
Adjustments
STEP 2 Test the Safety Reversal System
Without a properly installed safetyreversal system, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
Safety reversal system MUST be tested every month.
After ANY adjustments are made, the safetyreversal system MUST be tested. Door MUSTreverse
on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor.
1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on the floor,
centered under the garage door.
2. Press the remote control push button to close the door. The door MUSTreverse when itmakes
contact with the board.
If the door stopsand does notreverse on the obstruction, the down travel needs to be increased (refer to
Adjustment Step 1).Repeatthe test.When the door reversesupon contactwith the 1-1/2 inch board,
remove the board and open/close the door 3 or 4 timesto test the adjustment. If the garage door opener
continues to fail the safetyreversal test,call a trained door systemstechnician.
1 2
STEP 3 Test the Protector System
®
Without a properly installed safety reversing sensor, persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage door.
1. Open the door. Place the garage door opener carton in the path of the door.
2. Press the remote control push button to close the door. The door will not move more than an
inch (2.5 cm),and the garage door opener lights will flash 10 times.
The garage door opener will not close from a remote control if the LEDin either safety reversing sensor
is off (alerting you to the factthat the sensor is misaligned or obstructed).Ifthe garage door opener
closes the door when the safetyreversing sensor is obstructed (and the sensors are no more than 6
inches [15 cm] above the floor), call for a trained door systemstechnician.
1
2
31
IMPORTANT SAFETYINSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
2. ALWAYS keep remote controls out ofreach of children. NEVER permitchildren to operate or
playwith garage door control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly,it is properlyadjusted, and there are
no obstructions to door travel.
4. ALWAYS keep garage door in sight and away from people and objects until completely
closed. NO ONE SHOULD CROSS THE PATHOF THE MOVING DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
6. If possible, use emergencyrelease handle to disengage trolley ONLY when garage door is
CLOSED. Use caution when using the release with the door opener.Weak or broken springs
or unbalanced door could result in an open door falling rapidly and/or unexpectedly and
increasing the riskofSEVEREINJURYor DEATH.
7. NEVER use emergency release handle unless garage doorway isclear of persons and
obstructions.
8. NEVER use handle to pull garage door open or closed. Ifrope knot becomesuntied,you
could fall.
9. After ANY adjustments are made, the safetyreversal system MUST be tested.
10. Safety reversal system MUST be tested every month.Garage door MUST reverse on
contact with 1-1/2" (3.8 cm) high object(or a 2x4 laid flat) on the floor. Failure to adjust the
garage door opener properly increasesthe risk ofSEVERE INJURY or DEATH.
11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 2).An improperly
balanced door may NOT reverse when required and could result in SEVERE INJURY or
DEATH.
12. ALL repairs to cables,spring assembliesand other hardware, ALL ofwhich are under
EXTREME tension, MUST be made by a trained door systemstechnician.
13. ALWAYS disconnect electric power to garage door opener BEFORE making ANY
repairs or removing covers.
14. This operator system is equipped with an unattended operation feature. The door could
move unexpectedly.NO ONE SHOULD CROSS THE PATH OFTHE MOVING DOOR.
15. DO NOT enable the Timer-to-Close functionality ifoperating either one-piece or
swinging garage doors. To be enabled ONLY when operating a sectional door.
16. SAVE THESE INSTRUCTIONS.
Operation
32
Operation
Features
Your garage door opener is equipped with featuresto provide you with greater control over your garage
door operation.
TIMER-TO-CLOSE (TTC) (Not available on all models)
The Timer-to-Close feature automaticallyclosesthe door after a specified time period that can be
adjusted using the door control. DO NOT enable TTC if operating a one-piece door. TTC is to be used
ONLY with sectional doors. Factory default issetto off. The garage door opener will beep and the lights
will flash before closing the door. The TTC feature will deactivate if the garage door encounters an
obstruction twice;or the safetyreversing sensors are incorrectly installed. The garage door will reverse
open and WILL NOT close until the obstructions are clear or the safetyreversing sensors are correctly
installed. When the obstruction has been cleared or the safetyreversing sensors have been aligned,the
door will close when the garage door opener is activated.TTC WILL NOT work ifthe garage door opener
is operating by battery power or if the safetyreversing sensors are misaligned. This feature is NOT
intended to be the primary method of closing the door.A keyless entry should be installed in the event
of an accidental lock out when using this feature.
MyQ
®
MyQ
®
technology uses a 900MHz signal to provide two-way communication between the garage door
opener and MyQ
®
enabled accessories.Your garage door opener is compatible with up to 8 MyQ
®
accessories.
REMOTE CONTROLS AND DOOR CONTROLS (MyQ
®
)
Your garage door opener hasalready been programmed at the factory to operate with your remote
control,which changes with each use, randomly accessing over 100 billion new codes.Compatible with
MyQ
®
enabled accessories,see page 40.
NOTE: Older Chamberlain remote controls,door controls, and third party products are not compatible.
MyQ
®
Accessories MEMORY CAPACITY
Remote Controls
Door Controls
Keyless Entries
Up to 8
Up to 2 MyQ
®
door controls
Up to 1
THE PROTECTOR SYSTEM
®
(SAFETY REVERSING SENSORS)
When properly connected and aligned,the safetyreversing sensors will detect an obstruction in the path
of the infrared beam.Ifan obstruction breaksthe infrared beam while the door is closing, the door will
stop and reverse to full open position, and the opener lights will flash 10 times. If the door is fully open,
and the safety reversing sensors are notinstalled, or are misaligned, the door will not close from a
remote control. However,you can close the door if you hold the button on the door control or keyless
entry until the door isfully closed. The safetyreversing sensors do not effect the opening cycle.
ENERGY CONSERVATION
For energyefficiencythe garage door opener will enter sleep mode when the door is fully closed. The
sleep mode shuts the garage door opener down until activated.The sleep mode is sequenced with the
garage door opener lightbulb; as the lightbulb turns off the sensor LEDs will turn off and whenever the
garage door opener lights turn on the sensor LEDs will light. The garage door opener will not go into the
sleep mode until the garage door opener has completed 5 cycles upon power up.
LIGHTS
The garage door opener lightbulbs will turn on when the opener is initially plugged in;power is restored
after interruption, or when the garage door opener is activated. The lights will turn off automatically after
4-1/2 minutes.An incandescentA19 light bulb (100 watt maximum) or for maximum energy efficiency a
26W (100W equivalent) compactfluorescent light (CFL) bulb may be used.NOTE: Do not use halogen,
short neck, or specialty light bulbs as these may overheat the end panel or light socket. Do not use LED
bulbs as they may reduce the range or performance of your remote controls.
Light Feature
The garage door opener is equipped with an added feature;the lights will turn on when someone enters
through the open garage door and the safetyreversing sensor infrared beam isbroken. For added
control over the light bulbs on your garage door opener,see page 33.
33
Operation
Using your Garage Door Opener
The garage door opener can be activated through a wall-mounted door control, remote control, wireless
keyless entry or MyQ
®
accessory.
When the door is closed and the garage door opener is activated the door will open. Ifthe door senses
an obstruction or is interrupted while opening the door will stop. When the door is in any position other
than closed and the garage door opener is activated the door will close.Ifthe garage door opener
sensesan obstruction while closing,the door will reverse.Ifthe obstruction interrupts the sensor beam
the garage door opener lights will blink 10 times.However, you can close the door if you hold the button
on the door control or keyless entryuntil the door is fully closed. The safetyreversing sensors do not
affectthe opening cycle.
The safetyreversing sensor must be connected and aligned correctlybefore the garage door opener will
move in the down direction.
Using the Multi-Function Control Panel
SYNCHRONIZE THE DOOR CONTROL
To synchronize the door control to the garage door opener,press the push bar until the garage door
opener activates (it may take up to 3 presses).Test the door control by pressing the push bar, each press
of the push bar will activate the garage door opener.
Push Bar
LIGHT Button
LOCK Button
Command LED
LEARN Button
MULTI-FUNCTIONCONTROLPANEL FEATURES
PUSH BAR
Press the push bar to open or close the door.
LIGHTS
Light Button
Press the LIGHTbutton to turn the garage door opener lights on or off. When the lightsare turned on
they will stayon until the LIGHTbutton is pressed again, or until the garage door opener is activated.
Once the garage door opener is activated the lightswill turn offafter the specified period oftime (the
factory setting is 4-1/2 minutes). The LIGHT button will not control the lights when the door is in motion.
To change the amount of time the garage door opener lights will stay on:
Press and hold the LOCK button (approximately10 seconds) until the garage door opener lights flash.
The time interval is indicated by the number times the garage door opener flashes:
l
1 flash is 1-1/2 minutes
l
2 flashes is2-1/2 minutes
l
3 flashes is3-1/2 minutes
l
4 flashes is4-1/2 minutes
To cycle through the time intervals repeatthe step above.
Light Feature
The lightswill turn on when someone enters through the open garage door and the safety reversing
sensor infrared beam isbroken.
l
Deactivate: Press and hold the LIGHT button (approximately 10 seconds) until the garage
door opener lights turn on,then off again.
l
Activate: Startwith the garage door opener lights on. Pressand hold the LIGHT button
(approximately10 seconds) until the garage door opener lights turn off, then on again.
If the command LED iscontinuously blinking, the LOCK feature needs to be deactivated.
34
Operation
Motion Detecting Control Panel (continued)
LOCK
The LOCK feature is designed to prevent activation of the garage door opener from remote controls
while still allowing activation from the door control and keyless entry. This feature is useful for added
peace of mind when the home is empty (i.e.vacation).
l
Activate: Pressand hold the LOCK button for 2 seconds.The command LED will flash as
long as the lock feature is activated and your handheld remote control will not operate your
door at this time.
l
Deactivate: Press and hold the LOCK button again for 2 seconds.The command LED will
stop flashing and normal operation will resume.
PROGRAM
Any compatible remote controls,wireless keyless entry, or MyQ
®
accessories can be programmed to the
garage door opener by pressing the Learn button.
Push Bar
LIGHT Button
LOCK Button
Command LED
LEARN Button
Remote Control
Your remote control has been programmed at the factory to operate with your garage door opener.
Older Chamberlain remote controls are NOTcompatible, see page 40 for compatible accessories.
Programming can be done through the door control or the learn button the garage door opener.To
program additional accessories refer to the instructions provided with the accessory or visit
www.chamberlain.com.Ifyour vehicle is equipped with a Homelink
®
, you may require an external
adapter depending on the make,model,and year of your vehicle. Visitwww.homelink.comfor additional
information.
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL/KEYLESS ENTRY PIN
USING THE MULTI-FUNCTIONCONTROLPANEL
1. Press the LEARNbutton on the door control to enter Programming Mode.
2. Press the LEARNbutton again, the LED will flash once.
3. Remote Control:
Press the button on the remote control that you wish to operate your garage door.
Keyless Entry:
Enter a 4-digit personal identification number (PIN) of your choice on the keyless entry
keypad. Then press the ENTERbutton.
The garage door opener lights will flash (or two clickswill be heard) when the code hasbeen
programmed. Repeat the stepsfor programming additional remote controls or keyless entrydevices.
The command LED
will flash once.
The command LED will
flash once again.
1
2
OR
PIN
? ? ? ?
4
GHI
5
JKL
7
P
RS
8
TUV
9
WXY
0
QZ
*
#
E
NT
E
R
0 QZ
*
#
ENTER
6
MNO
3
35
Operation
Remote Control (continued)
PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON
1. Locate the Learn Button.
2. Press and immediately release the Learn button. The Learn LEDwill glow steadyfor 30
seconds.Within 30 seconds...
3. Press and hold the button on the remote control that you wish to use.
Release the button when the garage door opener lights blink or two clicksare heard.
When replacing the light lens cover, ensure the antenna wires are hanging straight down.
LEARN LED
LEARN
Button
“click”
“click”
1
2
To Erase the Memory
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
1. Press and hold the learn button on garage door opener until the learn LED goes out
(approximately6 seconds). All remote control and keyless entrycodes are now erased.
Reprogram any accessory you wish to use.
ERASE ALL DEVICES (Including MyQ
®
enabled accessories)
1. Press and hold the learn button on garage door opener until the learn LED goes out
(approximately6 seconds).
2. Immediatelypress and hold the learn button again until the learn LED goes out. All codes are
now erased.
Reprogram any accessory you wish to use.
36
Operation
To Open the Door Manually
To prevent possible SERIOUS INJURY or DEATHfrom a falling garage door:
If possible, use emergencyrelease handle to disengage trolley ONLY when garage door is
CLOSED. Weak or broken springsor unbalanced door could result in an open door falling
rapidly and/or unexpectedly.
NEVER use emergency release handle unless garage doorway isclear of persons and
obstructions.
NEVER use handle to pull door open or closed. Ifrope knot becomes untied, you could fall.
DISCONNECT THE TROLLEY
1. The door should be fully closed if possible.
2. Pull down on the emergency release handle so the trolley release arm snapsto the vertical
position. The door can now be raised and lowered as often as necessary.
NOTICE
RECONNECT THE TROLLEY
1. Pull the emergencyrelease handle toward the garage door opener so the trolley release arm
snaps to the horizontal position.
The trolleywill reconnecton the next UP or DOWN operation,either manually or by using the
door control or remote control.
N
O
TICE
37
Maintenance
Maintenance Schedule
EVERY MONTH
Manuallyoperate door.Ifitis unbalanced or binding,call a trained door systems technician.
Check to be sure door opens and closes fully.Adjustif necessary,see page 28.
Testthe safety reversal system.Adjustif necessary,see page 28.
EVERY YEAR
Oil door rollers,bearings and hinges. The garage door opener does not require additional
lubrication. Do not grease the door tracks.
The Remote Control Battery
To prevent possible SERIOUS INJURY or DEATH:
NEVER allow small children near batteries.
If battery is swallowed, immediately notify doctor.
To reduce riskoffire, explosion or chemical burn:
Replace ONLY with 3V2032 coin batteries.
DO NOT recharge,disassemble, heatabove 212°F (10C) or incinerate.
The 3V2032 lithium battery should produce power for up to 5 years. If
the battery islow, the remote control’s LED will notflash when the
button is pressed.
To replace battery, pry open the case first in the middle (1), then at
each side (2 and 3) with the visor clip.
Replace the batteries with only 3V2032 coin cell batteries.Insert
batterypositive side up.Dispose of old batteries properly.
1
2
3
NOTICE:To complywith FCC and/orIndustryCanada (IC)rules,adjustment ormodificationsofthistransceiverare prohibited. THERE
ARENOUSER SERVICEABLEPARTS. Any changesormodifications notexpresslyapproved by the partyresponsible forcompliance
could void the user'sauthorityto operate the equipment.
Thisdevice complieswith Part 15 of the FCC rules and IC RSS-210. Operation is subjectto the following two conditions:(1)thisdevice
maynotcause harmfulinterference, and (2)thisdevice must accept anyinterference received,including interference that maycause
undesired operation.
ThisClassBdigitalapparatuscomplieswith Canadian ICES-003.
AVIS: Lesrèglesde la FCC et/ou d’Industrie Canada (IC)interdisent tout ajustement ou toute modification de ce cepteur.IL
N’EXISTEAUCUNEPIÈCESUSCEPTIBLEDÊTREENTRETENUEPAR LUTILISATEUR. Toutchangementou toute modification non
expressément approu parlapartieresponsablede laconformité peut avoirpourrésultat d'annulerl'autori de l'utilisateurde faire
fonctionnerl'équipement.
Cet appareilestconforme auxdispositionsde la partie 15 du règlementde laFCCet de l'normeICRSS-210.Son utilisation est
assujettie auxdeuxconditoinssuivantes:(1)ce dispositif ne peut causerdesinterférencesnuisibles, et (2)ce dispositifdoit accepter
toute interférence recue, ycomprisune interférencepouvantcauserun fonctionnement non souhai.
Cet appareilnumerique de la classe Bestconforme a la norme NMB-003 du Canada.
38
Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWNarrows on the garage door opener flash the diagnosticcodes.
DIAGNOSTIC CODE
SYMPTOM SOLUTION
Up Arrow
Flash(es)
Down Arrow
Flash(es)
1 1 The garage door opener will not close and the light
bulbs flash.
Safety sensors are not installed, connected, or wires maybe cut. Inspectsensor wires for a
disconnected or cut wire.
1 2 The garage door opener will not close and the light
bulbs flash.
There is a short or reversed wire for the safety sensors. Inspectsafetysensor wire at all staple and
connection points, replace wire or correct as needed
1 3 The door control will notfunction. The wires for the door control are shorted or the door control isfaulty. Inspectsafetysensor wire at all
staple points and connection points and replace wire or correct as needed.
1 4 The garage door opener will not close and the light
bulbs flash.
Safety sensors are misaligned or were momentarily obstructed.Realign both sensors to ensure both
LEDs are steadyand not flickering.Make sure nothing ishanging or mounted on the door that would
interruptthe sensor’s path while closing.
1 5 Door moves6-8" stops or reverses. Manually open and close the door. Checkfor binding or obstructions,such as a broken spring or door
lock, correctas needed. Checkwiring connections attravel module and at the logic board. Replace
travel module if necessary.
No movement, only a single click. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door
lock, correctas needed. Replace logic board if necessary.
Opener hums for 1-2 seconds no movement. Manuallyopen and close the door. Check for binding or obstructions,such as a broken spring or door
lock, correctas needed. Replace motor if necessary.
1 6 Door coastsafter it has come to a complete stop. Program travel to coasting position or have door balanced by a trained door systemstechnician.
2 1-5 No movement, or sound. Replace logicboard.
3 2 Unable to setthe travel or retain position. Check travel module for proper assembly,replace if necessary.
Troubleshooting
39
DIAGNOSTIC CODE
SYMPTOM SOLUTION
Up Arrow
Flash(es)
Down Arrow
Flash(es)
4 1-4 Door is moving stops or reverses. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock,
correctas needed. Ifthe door is binding or sticking contact a trained door systems technician. Ifdoor is not
binding or sticking attempt to reprogram travel (refer to page 28).
4 5 Opener runsapproximately6-8",stops and reverses. Communication error to travel module. Check travel module connections, replace travel module if
necessary.
4 6 The garage door opener will not close and the light
bulbs flash.
Safety sensors are misaligned or were momentarily obstructed.Realign both sensors to ensure both LEDs
are steadyand not flickering.Make sure nothing is hanging or mounted on the door that would interrupt
the sensor’s path while closing.
The garage door opener can beep for several reasons:
Garage door opener has been activated through a device or feature such as Timer-to-
Close or garage door monitor, see page 32.
My remote control will not activate the garage door:
Verify the lock feature is not activated on the door control.
Reprogram the remote control.
If the remote control will still notactivate the door checkthe diagnosticcodes to ensure
the garage door opener is working properly.
My door will not close and the light bulbs blink on my motor unit:
The safetyreversing sensor must be connected and aligned correctlybefore the garage
door opener will move in the down direction.
Verify the safety sensors are properly installed, aligned and free ofany obstructions.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature that turns the lighton when the safety reversing sensors
have been obstructed or when the motion sensor on the door control detects movement in the garage. These
features can be disabled using the door control, see page 33.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
The LEDs on the door control blink:
If you have a Smart Control Panel installed and the TTC is set to a custom time,press the ONbutton on the
Premium Motion-Detecting Control Panel to setthe time properly.
My vehicle's Homelink
®
is not programming to my garage door opener:
Depending on the make,model,and year of your vehicle an external adapter may be required. Visit
www.homelink.com for additional information.
Troubleshooting
40
Accessories
AGDMEV
BIK01
CLLP1
953EV
CLSS1
940EV
956EV
Garage Door and Gate Monitor:
Monitor open/closed status for
up to 4 MyQ
®
compatible garage
door openers or gate operators
and close them from anywhere in
the home.
Installation Upgrade Kit:
The Installation Upgrade Kit
includes all components needed
to hang garage door openers up
to 24" (61 cm) from the ceiling.
Laser Parking Assistant:
Park in the right spot every time!
A laser beam is activated by your
garage door opener and
projected on to the dashboard
of your vehicle to guide perfect
parking.
Remote Control:
Works with ALL Chamberlain
openers from 1993-present.
MyQ
®
compatible. Includes visor
clip.
System Surge Protector:
The Garage Door Opener Surge
Protector is designed to protect
Chamberlain garage door
openers against damage from
lightning and power surges. Easy
to install.
Wireless Keypad:
For use outside of the home to
enable access to the garage
using a 4-digit PIN. Works with
ALL Chamberlain openers from
1993-present. MyQ
®
compatible.
Keychain Remote Control:
Works with ALL Chamberlain
openers from 1993-present.
MyQ
®
compatible. With key ring.
PILCEV
MyQ
®
Remote Light Control:
Control home lighting and
garage doors with one remote.
For use with plug-in lamps.
Synchronize to work with MyQ
®
compatible garage door openers
and remote controls.
Extension Brackets:
(Optional) For safety reversing
sensor installation onto the
wall or fl oor.
041A5281-1
7710CB
10 Foot (3 m) Rail Extension:
To allow a 10 foot (3 m) door
to open fully.
8 Foot (2.4 m) Rail Extension:
To allow an 8 foot (2.4 m) door
to open fully.
7708CB
7702CB
Outside Quick Release:
Required for a garage with NO
access door.
41
CHAMBERLAIN
®
TWO YEAR LIMITED WARRANTY
10 YEAR MOTOR LIMITED WARRANTY MODEL HD420EV
The Chamberlain Group, Inc.
®
(“Seller”) warrants to the fi rst retail purchaser of this product, for the
residence in which this product is originally installed, that it is free from defects in materials and/
or workmanship for a period of two years from the date of purchase, except that the motor which is
warranted to be free from defects in materials and/or workmanship for a period of 10 years. The proper
operation of this product is dependent on your compliance with the instructions regarding installation,
operation, and maintenance and testing. Failure to comply strictly with those instructions will void this
limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited
warranty, call 1-800-528-9131, toll free, before dismantling this product. You will be advised of
disassembly and shipping instructions when you call. Then send the product or component, pre-paid
and insured, as directed to our service center for warranty repair. Please include a brief description
of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair.
Products returned to Seller for warranty repair, which upon receipt by Seller are confi rmed to be
defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at
no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory
rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or
reinstalling the product or any component.]
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE
RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH
PERIOD. Some States do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT
DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING,
BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY
MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR
CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE
ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS
INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY
PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE,
INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT
OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY
INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE,
THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH
OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages,
so the above limitation or exclusion may not apply to you. This limited warranty gives you specifi c legal
rights, and you may also have other rights, which vary from state to state.
CHAMBERLAIN
®
TWO YEAR LIMITED WARRANTY
LIFETIME MOTOR LIMITED WARRANTY MODEL PD612EV
The Chamberlain Group, Inc.
®
(“Seller”) warrants to the fi rst retail purchaser of this product, for the
residence in which this product is originally installed, that it is free from defects in materials and/
or workmanship for a period of two years from the date of purchase, except that the motor which is
warranted to be free from defects in materials and/or workmanship for the lifetime of the product.
The proper operation of this product is dependent on your compliance with the instructions regarding
installation, operation, and maintenance and testing. Failure to comply strictly with those instructions
will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited
warranty, call 1-800-528-9131, toll free, before dismantling this product. You will be advised of
disassembly and shipping instructions when you call. Then send the product or component, pre-paid
and insured, as directed to our service center for warranty repair. Please include a brief description
of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair.
Products returned to Seller for warranty repair, which upon receipt by Seller are confi rmed to be
defective and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at
no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new or factory
rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or
reinstalling the product or any component.]
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE
RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH
PERIOD. Some States do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT
DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING,
BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY
MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR
CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE
ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS
INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY
PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE,
INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT
OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY
INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE,
THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH
OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages,
so the above limitation or exclusion may not apply to you. This limited warranty gives you specifi c legal
rights, and you may also have other rights, which vary from state to state.
Warranty
42
NOTICE
1
3
4
2
5
6
7
8
9
10
11
Repair Parts
Rail Assembly Parts
Accessories
Installation Parts
1
3
5
2
4
6
1
2
Description Part Number
1
Chain and Cable 41A5807
2
Pulley 144C56
3 Master Link 4A1008
4
Rail 41A5665
5 Trolley Assembly
41C5141-1
6
“U” Bracket 12D598-1
Not Shown
Wear Pads 183A163
Hardware Bag 041A7920-1
Owner’s Manual
114A4305
Description Part Number
1 Multi-Function Control
Panel
41A7185-1
2 Remote Control 953ESTD
Description Part Number
1 Curved Door Arm 178B35
2 Door Bracket with Clevis Pin and
Fastener
41A5047-1
3 Emergency Release Rope and
Handle
41A2828
4 Header Bracket with Clevis Pin and
Fastener
41A5047-2
5 Remote Control
Visor Clip
29B137
6 Safety Sensor Bracket 041A5266-3
7 Safety Sensor Kit Receiving
and sending sensors with
2-conductor wire
41A5034
8 Straight Door Arm 178B34
9 White and Red/White Wire 41B4494-1
10 3V2030 Lithium Battery 10A20
11 Hanging Brackets 12B776
Contact Information
For installation and service information call:
1-800-528-9131
Before calling, please have the model number of the garage door opener. If you are calling
about a Troubleshooting issue, it is recommended that you have access to your garage door
opener while calling. If you are ordering a repair part please have the following information:
part number, part name, and model number.
Address repair parts orders to:
The Chamberlain Group, Inc.
6050 S. Country Club Road
Tucson, AZ 85706
43
14
11
10
13
7
6
9
2
12
8
4
4
3
5
5
1
Repair Parts
Garage Door Opener Parts
Description Part Number
1 Chain Spreader 41A5615
2 Gear and Sprocket 41C4220A
3 End Panel with Light Socket 41A7760
4 Light Socket 41C279
5 Light Lens
Model HD420EV
Model PD612EV
41D7572
41D7570
6 Capacitor 30B532
7 Capacitor Bracket 12A373
8 Travel Module 41D7742-7
9 Cover
Model HD420EV
Model PD612EV
41A7620-7
41A7620-10
10 Receiver Logic Board 45ACT
11 End Panel for Receiver Logic Board
with Light Socket
41D7638
12 Motor with Travel Module 41D7440
13 Line Cord 41B4245
14 Terminal Block 41A3150
Not Shown
Wire Harness Kit 41A7945
© 2013, The Chamberlain Group, Inc.
114A4305D All Rights Reserved
2

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