OL-30823-01 31
Frequently Asked Questions
2 When the Network Connections window opens, right click on Local Area
Connection, and then left click on Properties from the menu to open the
Properties dialogue box.
3 Locate a white box titled "This connection uses the following items:” Use the
down arrow on the right side of the box to scroll down until you see Internet
Protocol (TCP/IP). Select Internet Protocol (TCP/IP), then click the Properties
button below the white box on the right hand side.
4 Select both Obtain an IP address automatically and Obtain DNS server address
automatically in the Internet Protocol (TCP/IP) Properties window, and then
click OK.
5 Click OK at the bottom of the properties box to close the box. At this point, your
PC will automatically request and receive an IP address from that gateway.
Once the address is received your PC will have Internet access.
6 In the event your PC does not automatically request an IP address after
completing the above steps, it is recommended that you select the Windows Start
button, then shutdown and restart Windows.
7 If you cannot access the Internet, go to Having Difficulty? (on page 33). If you
still cannot access the Internet, contact your service provider for further
assistance.
Configuring TCP/IP on Windows 2000 Systems
1 Click Start, select Settings, and choose Network and Dial-up Connections.
2 Double-click the Local Area Connection icon in the Network and Dial-up
Connections window.
3 Click Properties in the Local Area Connection Status window.
4 Click Internet Protocol (TCP/IP) in the Local Area Connection Properties
window, and then click Properties.
5 Select both Obtain an IP address automatically and Obtain DNS server address
automatically in the Internet Protocol (TCP/IP) Properties window, and then
click OK.
6 Click Yes to restart your computer when the Local Network window opens. The
computer restarts. The TCP/IP protocol is now configured on your PC, and your
Ethernet devices are ready for use.
7 Try to access the Internet. If you cannot access the Internet, go to Having
Difficulty? (on page 33). If you still cannot access the Internet, contact your
service provider for further assistance.
Configuring TCP/IP on Macintosh Systems
1 Click the Apple icon in the upper-left corner of the Finder. Scroll down to
Control Panels, and then click TCP/IP.
2 Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the
menu, and then click User Mode.
3 Click Advanced in the User Mode window, and then click OK.
