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C
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302
6. TROUBLE SHOOTING
GENERAL
Problem Cause Measure
Unit can not power on.
Unit fuse blown.
Replace with new fuse of correct rating.
Car battery fuse blown.
Replace with new fuse of correct rating.
Unit can not power on.
Nothing happens
when buttons are
pressed.
Display is not
accurate.
The microprocessor has
malfunctioned due to noise, etc.
Turn o the power and remove the DCP.
Press the [RESET] button with a thin rod.
Note:
When the [RESET] button is pressed, turn o
the ACC power.*
* When the [RESET] button is pressed,
frequencies of radio stations, titles, etc. stored
in memory are cleared.
No/low audio output.
Improper audio output connection. Check wiring and correct.
Volume set too low. Increase volume level.
Speakers damaged. Replace speakers.
Heavily biased volume balance. Adjust the channel balance to center position.
Speaker wiring is in contact with
metal part of car.
Insulate all speaker wiring connections.
Poor sound quality or
distortion.
Non-standard disc used. Use a standard disc.
Speaker power rating does not
match unit.
Replace speakers.
Wrong connections. Check wiring and correct.
Speaker is shorted. Check wiring and correct.
Unit resets itself when
engine is off.
Incorrect connection between ACC
and Battery.
Check wiring and correct.
DISC Player
Problem Cause Measure
Disc cannot be
loaded.
Another disc is already loaded. Eject the disc before loading the new one.
There is an object install installed
the unit.
Remove the object inside the unit.
Sound skips or is
noisy.
Compact disc is dirty. Clean the compact disc with a soft cloth.
Compact disc is heavily scratched
or warped.
Replace with a compact disc with no
scratches.
Sound is bad when
power is rst turned
on.
Condensation may form on the internal
lens when the car is parked in a
humid place.
Let dry for about 1 hour with power on.
Bluetooth
SiriusXM Advisory Messages
Problem Cause Measure
USB device cannot be
inserted.
The USB device has been inserted
with wrong direction.
Reversing the connection direction of the USB device,
try it again.
The USB connector is broken. Replace with a new USB device.
USB device is not
recognized.
The USB device is damaged. Disconnect the USB device and reconnect. If the
device is still not recognized, try replacing with a
different USB device.
Connectors are loose.
No sound heard with
the display “No File
shown.
No MP3/WMA le is stored in the
USB device.
Store these les properly in the USB device.
Sound skips or is noisy.
MP3/WMA les are not encoded
properly.
Use MP3/WMA les encoded properly.
Problem Cause Measure
Cannot pair the
Bluetooth enabled
device with the car
audio system.
The device does not support the
proles required for the system.
Use another device to connect.
The Bluetooth function of the device
is not enabled.
Refer to the user manual of the device for how to
enable the function.
The audio quality
is poor after
connection with a
Bluetooth-enabled
device.
The microphone is not correctly
positioned.
Adjust the position of the microphone.
For example, stick the microphone onto the dashboard
where close to the driver.
The Bluetooth reception is poor.
Move the device closer to the car audio system or
remove any obstacle between the device and the
system.
Message Description
CHEK TUNER
Check the SiriusXM tuner connection on the back of the unit to ensure that its correctly
connected.
CHK ANTENA
Ensure the SiriusXM antenna cable is connected to the SiriusXM tuner correctly.
Check the SiriusXM antenna wire for breaks or sharp bends. Replace the antenna if necessary.
Press RESET located….. If the message remains, the antenna may have been damaged.
NO SIGNAL
The vehicle must be outside, and the antenna must have a clear view of the southern sky.
The magnetic antenna must be mounted on the outside of the vehicle for the best reception.
CHAN UNSUB
This channel is not included in your SiriusXM subscription plan.
Call 1-800-XM-RADIO (1-800-967-2346) to subscribe.
CH UNAVAIL
This channel is not a valid SiriusXM channel.
The channel number has been entered incorrectly, or the channel was removed from the
SiriusXM channel lineup
CH LOCKED
The selected channel has been locked by the parental controls, or a mature channel has been
selected.
A prompt to enter the unlock code will appear. Enter the unlock code as described on page 9.
SUBSCRIPTN
UPDATED
An update to your SiriusXM subscription has been received by the SiriusXM tuner. Press any
button to continue.
15

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