22
The receipt of purchase is the proof of guarantee. Free exchange or repair is not
possible without this receipt.
In the event of a guarantee claim, please return the entire appliance in the original
packaging together with the receipt to your dealer.
*) Accessories are covered by the statutory guarantee period (8 months) and do
not lead to the free replacement of the entire appliance. In this case, please call
our hotline.
Broken glass parts or plastic parts will be repaired at the customer’s cost.
Defects in accessories will not lead to a replacement of the entire appliance.
Free replacement will be sent instead. Do not send back the appliance in these
cases, but only reorder the defect accessory! Broken glass damage will always be
subject to charges!
Defects in wear parts (e.g. motor carbon, mixing hooks, driving belts, spare
remote controls, spare toothbrushes, saw blades and such like) and cleaning,
maintenance or the replacement of wear parts are not part of the guarantee
services and are therefore subject to charge.
The guarantee will be cancelled in the event of unauthorised tampering.
After the Guarantee
Repairs can be carried out by licensed dealers or the repair services after the end
of the guarantee period, but are subject to charge.
GBB
