11 Trouble shorting
Can not powered on
Is battery installed? Install one AAA battery.
Is battery installed in right polar position? Reinstall battery as indicated mark
on MP3 player.
Is battery capacity exhausted? Replace with a new battery.
Button not working
Check “HOLD” switch to see if it is at lock position; change it to unlock
position.
Be powered off not long after turned on.
Low battery level, replace with a new AAA battery.
Can not find disk in PC when connected to USB Port
Is USB cable well connected to PC or local USB port?
Is USB in good condition? Is it damaged?
Is PC BIOS corrected configured? (correct: USB ENABLED; wrong: USB
DISABLED)
Is driver correctly installed? Reinstall driver.
Does your PC support USB port? Upgrade your motherboard driver
No sound when playing
Sound too low. Adjust volume.
Not proper memory system, reformat with “FAT” system.
Please be sure of the clearance of the earphone and there is no anything wrong
with the earphone
There is some noise in the damaged MP3 and even can not play music, please
assure that the file is complete
Error occurs or stops when download or upload
Check if USB cable falls off from PC or MP3 player
Can search the channel when searching automatically complete but can
not save the channel
This device only save the temporary record when search automatically each
time, if want to save the channel, should exit FM mode and then press’‘to
switch off then can save channel. If power off before this way, then can not