36.
13. PRODUCT SERVICE
For any questions about operating or installing this new Cobra product, or if
parts are missing…
PLEASE CALL COBRA FIRST…do not return this product to the store.
If this product should require factory service, please call Cobra first before
sending the product. This will ensure the fastest turnaround time on any repair. If
Cobra asks that the product be sent to its factory, the following must be furnished
to have the product serviced and returned:
1. For Warranty Repair include some form of proof-of-purchase, such as a
mechanical reproduction or carbon of a sales receipt. Make sure the date
of purchase and product model number are clearly readable. If the originals
are sent, they cannot be returned;
2. Send the entire product;
3. Enclose a description of what is happening with the product. Include a
typed or clearly printed name and address of where the product is to be
returned, with phone number (required for shipment).
4. Pack the product securely to prevent damage in transit. If possible, use the
original packing material;
5. Ship prepaid and insured by way of a traceable carrier such as United
Parcel Service (UPS) or Priority Mail to avoid loss in transit to:
Cobra Factory Service, Cobra Electronics Corporation, 6500 West
Cortland Street, Chicago, Illinois 60707 U.S.A.;
6. If the product is in warranty, upon receipt of the product, it will either be
repaired or exchangeddepending on the model. Please allow approximately
3 – 4 weeks before contacting Cobra for status. If the product is out of
warranty, a letter will automatically be sent with information as to the repair
charge or replacement charge. For any questions, please call 773-889-
3087 for assistance.
14. Customer Assistance
Should there be any problems with this product, or its many features not be un-
derstood, please refer to this quick start guide. For further assistance after reading
the manual, Cobra Electronics offers the following customer assistance services:
FOR ASSISTANCE IN THE U.S.A.
• Automated Help Desk (English only) 24 hours a day, 7 days a week at
773-889-3087 (phone).
• Customer Assistance Operators (English and Spanish) 8:00 a.m. to 5:30
p.m. Central Time, Mon. through Fri. (except holidays) at 773-889-3087
(phone).
• Questions (English and Spanish) Faxes can be received at 773-622-2269
(fax).
• Technical Assistance (English only) www.cobra.com (on-line: Frequently
Asked Questions).
• Technical Assistance (English and Spanish) productinfo@cobra.com
(e-mail).
FOR ASSISTANCE OUTSIDE THE U.S.A.
• Contact the local dealer
15. Trademark Acknowledements
Cobra
®
, Nothing Comes Close to a Cobra
®
, AURA
®
, and the snake design are
registered trademarks of Cobra Electronics Corporation, USA.
Windows
®
is a registered trademark of Microsoft Corporation.
© 2006-2013 Tele Atlas. This material is proprietary and the subject of copy-
right protection and other intellectual property rights owned or licensed to Tele
Atlas. Tele Atlas is an authorized user of selected Statistics Canada computer
files and distributor of derived information products under Agreement number
6776. The product is sourced in part from Statistics Canada computer files,
including 2009 Road Network File (RNF), 92-500-XWE/XWF and 2006 Cen-
sus Population and Dwelling Count Highlight Tables, 97-550-XWE2006002.
The product includes information copied with permission from Canadian
authorities, including © Canada Post Corporation, GeoBase
®
, and Department
of Natural Resources Canada. All rights reserved.
©2004-2013 ProMiles Software Development Corporation. Truck Attribute
Data and Live Fuel Price Data are proprietary and the subject of copyright pro-
tection and other intellectual property rights owned by or licensed to ProMiles
Software Development Corporation. All rights reserved.
©1997-2013 TruckDown Info International, Inc.. Truck Points-of-Interest (POI) Data
©2013 EnGIS Technologies, Inc.. Navigation software is proprietary and the
subject of copyright protection and other intellectual property rights owned by or
licensed to EnGIS Technologies, Inc.. All rights reserved.
© Total Traffic Network Data Distribution Services
™
, Total Traffic Network
™
are
registered trademarks of Clear Channel
®
. All rights reserved.
© 2013 Velocity Weather
™
. Live weather data is proprietary and the subject of
copyright protection and other intellectual property rights owned by or licensed
to Baron Services, Inc.. All rights reserved.
© 2013 Text-to-Speech technology provided under license by DIOTEK, SVOX
TTS. All rights reserved.
The use of this product and its data is subject to the terms of a license agreement.
You will be held liable for any unauthorized copying or disclosure of this material.
Google
™
is a trademark of Google, Inc. Use of this trademark is subject to
Google permission.
NOTES
37.
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