Bedienungsanleitung Concept OV2012 (Seite 32 von 60) (Deutsch, Englisch, Französisch, Italienisch, Spanisch, Polnisch)

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OV2012 | OV2120 | OV2216 | OV2220

TROUBLESHOOTING

Prior to sending the unit to the service centre, check the following points. If one of the following phenomena occurs, your appliance is OK.

Phenomenon Cause

Operation gets interrupted for time to time The unit is defrosting.

Low dehumidication volume If the room temperature is low, the speed of dehumidication decreases. The unit stops if the room

temperature drops below approx. 5 °C or rises above 32 °C. In automatic mode, the dehumidier will

stop if the humidity drops below 60 %.

The humidity in the room is still high The room is too big. Doors or windows in the room may often get opened/closed. The dehumidier is

used in the room along with a kerosene heater that emits steam.

Unpleasant smell is emitted during operation Odours come from walls, furniture or other objects.

The unit is emitting noises during operation Circulation of the coolant can produce noises.

There is water in the water tank after

unpacking the appliance

The water in the tank was used to test the functionality of the appliance in the factory.

WIRELESS CONNECTION AND COMPATIBILITY

• Jindřich Valenta - CONCEPT shall in no way be liable for any incidental, indirect or consequential damages, or for any loss of data or loss due to information

leakage during communication via wireless technology.

• Successful wireless communication cannot be 100% guaranteed on all Smart devices and Wi-Fi networks (routers). Due to the variety of devices on the

market, there may be cases where the character or specication of a given Smart device or Wi-Fi network (router) makes connection impossible or is

somehow disturbed. In addition, a number of factors, including hardware and software conguration, also aect the success of wireless communication

via Wi-Fi network. The connection between the robot and your Wi-Fi network can also be adversely aected by the surrounding Wi-Fi networks, which

can be tuned to the same channel and thus interfere with the connection (e.g. in housing estates, apartment buildings, etc.). These facts are not a reason

to claim the appliance.

• The app is owned and operated by a third party (the “Entity”) dierent from Jindřich Valenta - CONCEPT (the “Seller”). No personal data is transferred

to the Entity by the Seller. When registering for the app, the customer submits personal data directly to the Entity, who becomes the administrator of

personal data. The app and the associated protection of personal data are governed by the Entity’s rules.

Compatibility:

Smart device operating system - Android 5.0 and higher

- IOS 9.0 and higher

Wi-Fi network - 2.4 GHz - WPA1 and WPA2 security (WPA2 recommended)

NOTICE: The appliance cannot be operated on IEEE 802.1X-protected Wi-Fi networks (usually corporate Wi-Fi networks).

Downloading, installing and pairing the app (Fig. 3-9)

1. Download the Concept Home app from Google Play or App Store.

2. Create an account.

3. Press the mode button on the turned-o appliance, the Wi-Fi symbol will start ashing.

4. Press + to add the device.

5. Select the device from the list.

6. Enter your Wi-Fi network and password.

7. Press Next.

8. Conrm that the appliance is ashing and press Next.

9. Wait for the appliance to connect. When nished, the appliance can be used.

Pairing troubleshooting

• Verify that your Wi-Fi network password is correct.

• The device only supports 2.4 GHz Wi-Fi networks.

• The router is overwhelmed by connecting many other devices (especially in housing estates or in case of large concentrations of connected Smart

devices). For stable operation it is necessary that the Wi-Fi signal reaches the room and at the same time is suciently strong. If possible, try also

restarting the Wi-Fi router itself.

• If your smart device is running Android 6.0 and above, you need to have location detection turned on.

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