CZ
97 VP8336
EN W
W
The manufacturer (or importer) is responsible for en-
suring the product complies with the requirements of
applicable legal regulations as well as those of the r
evant technical standards
sible for ensuring the product has the properties the
manufacturer described in documents related to the
goods or those reasonably expected by the customer
with regard to the natur
advertising produced by the manufacturer
ther they are responsible f
t for the purpose proposed by the manufacturer or
that a product of the same type is normally used for
The quality warranty term is 24 months from product
takeover by the customer
The warranty does not apply to wear and tear caused
by regular use.
any warranty claims if
over defect or if
the defect is attributable to the customer
The warranty specically does not apply:
• if the product installation, operation and service
conditions stipulated in the product operating
manual have not been adhered t
• to malfunctions caused due to mechanical, heat
or chemical damage, short circuit, over voltage or
incorrect installation,
• to malfunctions caused by an inexpert third-par
intervention,
• to malfunctions caused by natural disaster
• to malfunctions caused by insucient or inappro-
priate maintenance in violation of the oper
manual, including malfunctions caused by water
and other sediments,
• to changes in colour of the heating surface or to
scratching of the surface caused as a result of us-
ing the products in an unusual manner
• to appearance and functional changes caused by
exposure to sunlight, thermal radia
and other sediments,
• if the service life of certain product par
e.g. f
The warranty does not apply to any pr
vices provided along with the pr
tional articles, etc.).
Filing a c
Acomplaint against a product defect must be led as
soon as identied, yet no lat
the warranty term.
The customer must le a product complaint with
the dealer from which they have pur
duct, or with any authorised service centre, a list of
which is included in the product package, or available at
ww
While ling a product complaint, the product must
be duly cleaned and securely packed so as to prev
any damage during its transport to an authorised
service centre, where r
delivered in person.
The customer must submit proof of ha
ed a purchase contract for the pr
the receipt.
While ling their complaint, the customer must indi-
cate the noted defect and identify the pref
plaint application method.
Complain
As long as the noted defect may be remo
has the right to have the def
charge on a timely basis.
Where such a procedur
gard to the nature of the def
to be supplied a new defect-free product (replac
ment), or part of the
product only
However
thereof is not proportionate with regard t
of the defect, especially if the defect can be removed
without undue delay
have the defect remo
R až otājs:
Jindř ich V alen ta – ELK O V alen ta
V y sokom ýtsk á 1800, 565 01 Choc eň
Č esk á r epublik a,
IČ O 13216660
t el .: + 420 465 471 433, fax: +420 465 473 304,
email: ser vis@m y - c onc ept .cz
w w w : w w w .m y - c onc ept .c om
P iegādā tājs:
SIA V er ners V T
P iedrujas iela 5a, R īga L V -1073
La t vija
tālr .: +371 67 021 021
fakss: +371 67 021 000
e -pasts: inf o@v er ners .lv
w w w : w w w .v er ners .lv
t ostar p apr īkojumu un dok umen tus , k as tik uši piegā-
dā ti kopā ar izstr ādājumu .
U z dā v anām, k ur as v ar tikt pievienotas izstr ādāju-
mam pār došanas laik ā un k uru c ena no pa t ēr ētāja
na v iek asēta, gar an tija nea ttiecas .
P a t ēr ētājam ir tik ai tās tiesības , ko nosak a lik ums .
P iez .: U z sūdzībām par bojājumiem, k as ir r adušies
izstr ādājuma tr anspor t ēšanas laik ā, a ttiecas tr anspor -
t ētāja sūdzību iesniegšanas nolik umi.
I zstr ādājuma r akstur ojums:
M odelis:
I zstr ādājuma numurs:
P ār došanas da tums: P ār dev ēja par aksts un zīmogs:
If the noted defect is not removable, or if the cust
er becomes entitled to replac
apart thereof, yet the r
for example due to the pr
out, the customer has the right to return the product
(withdrawal from the c
The customer shall hav new product (re-
placement) or to replac part of the product
even if the defect can be remov
not properly use the product due to repeated oc
rence of the defect or due to a high number of such de-
fects. In such a case, the customer also has the right to
return the product (by withdrawing fr
If the product is not returned (the customer does
not withdraw from the con
does not apply the right to a new defect-free product
(replacement), to r part thereof or to
repair of the product, they may request a r
discount. right to a reason-
able discount if a new defect-free pr
be supplied to them, or if a product part cannot be
replaced or the product repair
is remedied within a reasonable time limit, or if r
edying the situation would creat
on the part of the customer
The seller staff member
authorised by them must decide about each complaint
immediately or within three business day-
ed cases. reasonable period
of time, depending on the type of product concerned,
required f
Acomplaint, including defect remov
with without any undue delay
30 calendar days of the complaint l ing
the seller and the customer agree on a later deadline
On returning the product (withdrawing from the c
tract) the customer must return any accessories and
documents supplied along with the product.
The customer does not have the right t
defective parts and components of the product re-
placed as part of a repair of the product.
This shall be without prejudice to an
customer may hav
product.
Remark: Complaints against products damaged in
transport are governed by the carrier’
procedure
Manufacturer
Jindřich Valenta - Concept
Vysokomýtská 1800, 565 01 Choceň
Czech Republic
tel.: +420 465 471 400
fax +420 465 473 304
Company ID No. 13216660
email: servis@my-concept.cz
www: www.my-concept.com
Product data
Model:
Production number:
Date of purchase: Seal and signature of vendor:
