43
TROUBLESHOOTING
En
TROUBLESHOOTING
TROUBLESHOOTING
POSSIBLE CAUSE
Battery is not installed correctly.
Battery is dead or weak.
Battery compartment door was not
closed correctly.
The camera needs to be reset.
The battery is drained of power.
The Auto time off setting is too
short.
Poor Lighting.
Lens is dirty.
Subject too close.
Subject is too close.
The flash is not needed.
Lighting condition is too bright.
The subject is too far away for the
flash to be affective.
Flash is not on.
The subject is in front of a bright
light.
Lighting condition is too dark.
SYMPTOM
Cannot turn on the camera.
The camera buttons do not
work.
The camera turns off during
usage.
Picture/Video clip has poor
image quality.
Flash picture taken is too
light.
Flash Picture taken is too
dark.
POSSIBLE SOLUTION
Install battery correctly using the
direction indicator inside the battery
compartment.
Replace battery.
Close the battery compartment
properly.
Open and close the
battery/memory card door.
Replace the battery with a new
one.
Your camera comes with an Auto
Time Off setting, so if the camera is
inactive for a certain amount of
time, it powers off to conserve
battery power. Please refer to the
Time-Out section on to set your
time limit.
Increase the lighting in the
surrounding area when taking web
camera/picture and video clips.
Clean the lens with a soft cloth.
See the Camera Maintenance
section.
Stand at least 3.9 ft. (1.2m) away
from the subject.
Move the subject further away from
the camera.
Change the camera setting to Auto
Flash.
Decrease exposure compensation.
Move the subject closer to the
camera, or move the camera closer
to the subject.
Turn the flash On.
Change the subject’s position.
Increase the exposure
compensation.
CAMERA DOES NOT WORK
PICTURES/VIDEO CLIPS
TAKING PICTURES
