Bedienungsanleitung Cowon PLENUE J (Seite 22 von 23) (Englisch)

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+ I am still confused even after reading the manual.

COWON website(www.COWON.com) provides support for users of

COWON products with FAQ (Frequently Asked Questions). Users are

strongly encouraged to check out the website for further information

regarding product usages and ﬁrmware upgrades. For individual

inquiries, please contact us on-line as we will try to help you as best

as we can.

+ The player does not turn on.

Verify the battery level or that the device is connected to a power

supply. Charge the battery for a certain period and turn on vv if the

battery is completely discharged. If the buttons or touch screen do

not respond during use, press and hold the volume + and − buttons

to reset for 6 seconds or more.

+ I can’t hear any sound.

Check if the volume is set to “0”. Check if there is any ﬁle available in

the player. If there is no ﬁle in the player, you will not hear any sound.

Please note that corrupted ﬁles will result in a noise or discontinued

playback. Make sure the earphones are connected properly.

Impurities in the earphone jack can cause a noise.

+ I’ve set the incorrect language, and now I can’t operate

the device.

If you’ve set the incorrect system language, connect the device to

your computer, delete the ‘SYSTEM’ folder of the device, and then

reboot the device. You will be able to select the language the same

as the initial setup.

* If you’ve set user EQ proﬁles, be sure to back up the proﬁles

before deleting.

TROUBLESHOOTING

+ Files that I have stored do not appear in the list.

Each mode shows you a list of playable ﬁles only. To view all ﬁles that

you have stored, select the Browser mode. Please note that System

folder will not appear in the Browser.

+ Computer cannot recognize the player when connected.

If connection is unstable due to frequent disconnects, connect

directly to the USB port on the main board of the PC.

+ Memory capacity of the player is different or smaller than

speciﬁed.

The memory capacity indicated by Windows may be different from

that indicated by the memory manufacturer. The actual capacity

will be reduced from the original size because some space of the

memory should be used as the system area for normal operation.

+ The player does not play properly when memory is full.

Part of the memory is used for settings and system memory in the

product. If ﬁles are saved in this space, the product may not function

properly. Therefore, please keep a minimum of 100MB of free

memory while using the product.

+ After formatting the product on my PC, it can no longer

be read by my PC, the memory has been reduced, or the

ﬁle transfer rate is slower.

The built-in memory of the product is already formatted and does not

require additional formatting. The PLENUE J’s internal storage and

any external microSD cards (64GB or more) must be formatted using

an FAT32 formatting tool (e.g. guiformat) to be properly recognized.

(32KB allocation unit size is recommended.)

This product does not support the format of MAC OS.

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Cowon PLENUE J Seite 22

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