Bedienungsanleitung Cowon PLENUE S (Seite 23 von 24) (Englisch)

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+ I am still confused even after reading the manual.

COWON website(www.COWON.com) provides support for users of

COWON products with FAQ (Frequently Asked Questions). Users are

strongly encouraged to check out the website for further information

regarding product usages and ﬁrmware upgrades. For individual

inquiries, please contact us on-line as we will try to help you as

best as we can.

+ The player does not turn on.

Verify the battery level or that the device is connected to a power

supply. Charge the battery for a certain period and turn on if the

battery is completely discharged. If the buttons or touch screen do

not respond during use, press and hold the volume + and − buttons

to reset for 6 seconds or more.

+ I can’t hear any sound.

Check if the volume is set to “0”. Check if there is any ﬁle available in

the player. If there is no ﬁle in the player, you will not hear any sound.

Please note that corrupted ﬁles will result in a noise or discontinued

playback. Make sure the earphones are connected properly.

Impurities in the earphone jack can cause a noise.

+ Files that I have stored do not appear in the list.

Each mode shows you a list of playable ﬁles only. To view all ﬁles

that you have stored, select the Browser mode. Please note that

System folder will not appear in the Browser.

TROUBLESHOOTING

+ Computer cannot recognize the player when connected.

If connection is unstable due to frequent disconnects, connect

directly to the USB port on the main board of the PC.

+ Memory capacity of the player is different or smaller than

speciﬁed.

The memory capacity indicated by Windows may be different from

that indicated by the memory manufacturer. The actual capacity

will be reduced from the original size because some space of the

memory should be used as the system area for normal operation.

+ The player does not play properly when memory is full.

Part of the memory is used for settings and system memory in the

product. If ﬁles are saved in this space, the product may not function

properly. Therefore, please keep a minimum of 100MB of free

memory while using the product.

+ After formatting the product on my PC, it can no longer

be read by my PC, the memory has been reduced, or the

ﬁle transfer rate is slower.

The built-in memory of the product is already formatted and does not

require additional formatting. However, if formatting is necessary, please

do so by using the internal memory formatting function included within

the product; when formatting by connecting the product to a PC via

USB cable, use a utility that supports large-capacity FAT32 and set the

default allocation size to 32KB, or format as exFAT to avoid a decline

in memory size or speed. This product does not support formatting

on MAC OS.

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Cowon PLENUE S Seite 23

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