Using your Machine
STEP 5
On-Off / Selecting a programme...
To change a programme...
NOTE:
Progress indicator lights...
‘OFF’ position
Run indicator light
Door Locked indicator light
‘M’ Stop/Change Programme
Start button
Programme selector dial
Option buttons
End light
The machine is switched on, by turning the programme selector dial away from the ‘OFF’ position to your selected programme.
To start the programme press and release the ‘Start’ button.
NOTE: When the programme has finished, return the programme selector dial to the ‘OFF’ position.
If you want to change
a programme, turn the programme selector dial to ‘M’ (Stop/Change Programme) and press the ‘Start’ button.
As you turn the programme selector dial the ‘Run’ light will flash.The flashing stops and the ‘Run’ light will go out when you press
the ‘Start’ button. The ‘End’ light will then flash as the machine pumps out the water in the drum to a safe level.When completed,
the ‘End’ light stops flashing and you can then change the programme (you may need to add detergent).Press the ‘Start’ button to
continue.
To stop a programme...
To stop a programme, turn the programme selector dial to ‘M’ (Stop/Change Programme) and press the ‘Start’ button. As you turn
the programme selector dial the ‘Run’ light will flash.The flashing stops and the ‘Run’ light will go out when you press the ‘Start’
button.The ‘End’ light will then flash as the machine pumps out the water in the drum to a safe level.When the ‘End’ light stops
flashing and the ‘Door Locked’ indicator light goes out, you can open the door.
CAUTION: The load and the remaining water in the drum may still be extremely hot.
If you turn the programme selector dial during a programme, the ‘Run’ indicator light will flash to show that the programme
running is not that shown on the dial. Turn the dial to the original programme to stop the flashing.
The flashing will automatically stop when the programme enters the rinse phase.
●
The ‘Run’ indicator light will come on as soon as the
selected programme has started. This light will remain lit
throughout the programme and will go out when the
programme has finished.
●
The ‘End’ indicator light will come on after the selected
programme has finished. This light will remain lit until you
return the programme selector dial to its ‘OFF’ position, or
start another programme.
Door Locked indicator light...
●
The ‘Door Locked’indicator light will come on two
seconds after you press the ‘Start’ button and will stay lit
throughout the programme. A short time after the
programme has finished the indicator light will go out and
you can then open the door.
●
Selected programmes will not start if the door is not closed
properly, the ‘Door Locked’indicator light will flash to show
this. Push the door shut until you hear the catch click.
WARNINGS:
● In the unlikely
event of something
not working, see
‘Troubleshooting’
STEP 8.
Programme Selector Dial
IMPORTANT INFORMATION: The temperature of the incoming water supply and selection of any Optional Wash Feature, ie. Energy
Save, will affect the programme times*. Turn the programme selector dial from ‘OFF’ to the programme you need...
NOTE:
When the programme
has finished, return
the programme
selector dial to the
‘OFF’ position.
WEIGHT OF
WASH LOAD
Two examples of
maximum wash loads
for different types of
fabric:
2 Bath Towels
5 Shirts
6 Blouses
1 Pair of Pyjamas
4 Items of
Underwear
COTTON
= 5.5kg
2 Children’s Dresses
4 Shirts
4 Blouses
1 Pair of Pyjamas
4 Items of
Underwear
SYNTHETIC
= 3kg
Wash Fabric Temp. Max. Approximate Spin
label ˚C dry load programme time* speed
Prewash 30 5.5kg Slow
White cotton & linen
without special finishes 95 5.5kg Fast
Colourfast cotton 2 hours -
without special finishes. 60 5.5kg 2 hours 20minutes Fast
Non-colourfast cotton, linen
or viscose without special 40 5.5kg 1 hours 30minutes - Fast
finishes 1 hours 45minutes
Non-colourfast cotton, 1 hour 20minutes -
linen or viscose 30 5.5kg 1 hour 35minutes Fast
Synthetics
coloured nylon, polyester,
acrylic and cotton mixtures,
cotton or viscose with special
finishes, coloured polyester 1 hour 5minutes -
and cotton mixtures 50 3kg 1 hour 15 minutes Slow
Acrylics
acrylics and tri-acetate blends
of these fabrics with wool,
polyester and wool blends 40 3kg 40 - 50minutes Slow
Wool
Shrink resistant machine 1 hour 15minutes -
washable wool, woollen 40 1.5kg 1 hour 25minutes Medium
blankets.
Wool mixtures with cotton 1 hour 15minutes -
or rayon. 40 2.5kg 1 hour 25minutes Medium
Silk 55minutes -
Printed acetate 30 3kg 1 hour 5minutes Slow
Fast Wash for freshening up
lightly soiled items. 35 1kg 35 - 45minutes Slow
Warning: not for woollen,
silk or delicate items.
Cold wash 45minutes -
cold fill only, no heating action. 25 3kg 55minutes Slow
Stop/Change programme
Rinse and Spin 3kg 30minutes Slow
Fast Spin - Cotton 5.5kg 15minutes Fast
Slow Spin - Delicates 3kg 15minutes Slow
A
B
C
D
E
F
G
H
J
K
L
M
STEP 4
Pre-wash
Rinse and Spin Programme
Spin only Programmes
Wash Programmes
1 hour 40minutes -
1 hour 50minutes
25 minutes
Options
STEP 6
Button Selection:
To select an option, press the button and you will see a light come on above the button.
Press again to cancel, and the light will go out.
You cannot alter the options once the machine is running.
Energy Save...
use this option to...
Save money and energy on lightly soiled loads.
● This option reduces the wash temperatures by 10˚C on
programmes B,C,D,F,G and H.
Rinse Hold... use this option to...
Hold the clothes in the final rinse water, keeping them fresh
until you are ready to complete the programme.
Complete the final spin by pressing the Rinse Hold button when
the light is flashing.
● This is not available with programmes A, H and L or Spin
only programmes.
NOTE: Remember to cancel buttons after use!
Automatic Features...
Unbalanced load warning
Your machine has an inbuilt feature to prevent it spinning with an unbalanced load. This will minimise excessive vibration and
prolong the life of the machine. Before each spin the machine ‘senses’ the load within the drum and if the machine considers the
load to be unbalanced, it will not
automatically spin. Instead the machine will try to redistribute the load to achieve balance by
tumbling backwards and forwards. If it is unable to balance the load after the fifth attempt the machine will abort the spin process
and the load will still be wet at the end of the programme.
If this safety feature is encountered you can spin the load after first opening the door, redistributing the load and selecting a fast or
slow, spin only programme. In the case of small loads or single items you may try adding some extra items of a comparable size to
help balance the load.
Variable Spin Speed
Use this control to reduce the programme spin
speed only.
If you leave this dial in the maximum position,
the spin speed will be the maximum which is
appropriate for whatever wash programme you
have chosen.
When the programme has finished, return the
dial to the original setting.
Note: You cannot alter the spin speed while
the machine is spinning.
● Only available on model W220VW.
Is your water pressure too
high?
Troubleshooting - More ‘Troubleshooting information and general product advice can be found on our website, visit: www.theservicecentre.co.uk/help
If your machine is still not working
contact:
Repair Service and Information Desk
UK 08709 066 066
Republic of Ireland 1850302 200
You will be asked for the following
details: Name and Address, Post
Code,Telephone Number, Date of
Purchase, Colour and Model/Serial
Numbers - which can be found on
the inside of the door.
Clear and precise details of the query
or fault.
Remember, you will be charged for a
service call if a problem with your
machine is caused by incorrect
installation or misuse.
Check all loose items, such as
coins, have been removed
from the laundry.
Have both transit bolts been
removed from the machine?
See STEP 2: Installation
Is the fuse in the plug OK?
Has the polystyrene
block been
removed from
underneath the
machine?
MY MACHINE MAKES A
NOISE OR VIBRATES IN A
SPIN PROGRAMME.
Plug the machine in and
turn the socket switch on.
If possible use another socket
for the machine.
If not replace it, see STEP 1:
Electricity Supply
Is the standpipe or household
drain blocked.
Have you adjusted the feet to
stabilise the machine?
Check the feet have been
levelled.
Is steam coming
from the dispenser
drawer?
If not tighten them.
Does the washer need
replacing?
✓
Close the door. Choose a
programme and then press ‘Start’
Does the ‘Door Locked’ indicator
light come on after 2 seconds?
MY MACHINE WILL NOT
START
MY MACHINE IS LEAKING
THE PROGRAMME TAKES A
LONG TIME
SUDS ARE COMING FROM
THE DISPENSER DRAWER
NOT ALL OF THE DETERGENT
HAS BEEN FLUSHED AWAY
Is the machine plugged in
and switched on?
Is the socket OK? Test with
another appliance to check.
The machine is designed to
release steam from the dispenser
drawer during hot washes.
You may need to call in a
plumber.
✓
✓
Turn the main supply tap
down.
You may need a cold fill adaptor
to run your machine as cold fill
only. See ‘Installation’, STEP 2.
If you have fitted a detergent flap
ensure it is in the ‘UP’ position if
using powder. See STEP 3:‘The
Dispenser Drawer’
Is your hot water pressure low?
Check the inlet hoses are not
kinked.
✓
Check that your water supply
taps are turned on fully.
✓
Was a short spin programme
used on a non-synthetic load.
Did the water pump out?
If not see ‘MY MACHINE DOES
NOT PUMP OUT WATER’.
Clean fabric dispenser drawer.
See STEP 3:‘The Dispenser
Drawer’.
Check for low temperature and
low pressure of the hot and
cold water supply.
THE DISPENSER WILL NOT
CLOSE PROPERLY
Check the correct amount of
suitable detergent has been used,
refer to manufacturer’s
recommendations.
If you have used the wrong type of
detergent, select a Rinse programme
to flush out your machine.
There has been an
unbalanced load and the machine
could not spin.
See ‘Automatic Features’ STEP 6.
MY LAUNDRY HAS NOT
SPUN DRY.
WATER COLLECTS IN THE
FABRIC DISPENSER
COMPARTMENT
✓
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Clean the dispenser drawer, see
STEP 3:‘The Dispenser Drawer’
Is the drawer clogged with
detergent?
The ‘Door Locked’indicator light:
Check the drawer is properly
aligned.
✓
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✓
✓
✓
✓
Washcare Tips:
Indicator Lights:
● Do not overload the machine
(maximum load 5.5kg).
In addition to reducing the
quality of the wash, this may also
damage your laundry and the
machine.
● We strongly recommend that you
do not wash underwired bras in
this machine. Should the wires
become detached it could cause
damage to your clothes and the
machine. If the washcare label
states that the bra is machine
washable, then we advise placing
it in a sealed pillow case or a
similar washbag. Remember,you
will be charged for a service call
resulting from a detached bra
wire.
● Do not use the machine if the
item to be washed does not have
a wash label.
Before washing laundry we
recommend that you do the
following:
● Pre-treat awkward stains with
washable treatments.
Do not wash any items that have
previously been treated with
solvents.
● Close zips, fasten belts, tie strings
and close press studs to prevent
tangling.
● Empty ALL objects from pockets
as they may damage the clothes
and the machine.
Remember, you will be charged
for a service call to rectify a
malfunction resulting from
objects, such as coins, pens, hair
grips etc. falling from pockets.
● Limit the size of absorbent loads
ie. towels, to 3kg (7lb) to give
good washing and rinsing results.
● Place small items in a wash bag.
● Always follow the care label on
items when choosing the wash
programme.
● Wash non-colourfast items or
really dirty laundry separately as
they may affect other items.
Are the fill hoses on correctly?
●
If the ‘Door Locked’indicator light is flashing:
Shut the door firmly, until it clicks.
The ‘Door Locked’indicator light should now stay on.
●
If the door will not open... Check the programme has
finished, is the ‘End’ indicator light lit? It takes about
two minutes for the ‘Door Locked’ indicator light to
go out after a programme has finished.
The door will not open until the ‘Door Locked’
indicator light has gone out.
The ‘Run’ and ‘End’ indicator lights are
both flashing...
●
This means that the machine cannot fill.
Check that the water supply is turned on and that the
inlet hoses are not kinked.
The ‘Run’ indicator light is flashing...
●
If the ‘Run’indicator light is flashing:
This means that the programme selector dial has been
moved since the programme started.
Return the dial to the original selection.
STEP 8
Remember, you will be charged for a service call for problems caused by incorrect installation, non-removal of transit bolts or packaging, leaks from household pipework, loose or blocked fill and drain hoses.
Washing items that DO NOT have a wash label or washing items that are not intended as machine washable and NOT emptying contents from pockets may cause pump or drain blockages, or may damage components within the machine.
See STEP 2: Installation
Clear any blockages that have
been found
MY MACHINE DOES NOT
PUMP OUT WATER
Is the machine connected to
a sink waste system?
Check the blocked end of the
under sink drainage unit has
been cut off.
✓
Has ‘Rinse Hold’ been selected?
The light will flash until the button
is pressed again.
Press the ‘Rinse Hold’ button
again.
✓
Are the drainage unit, standpipe
or under sink connections free
from blockages?
✓
Has the drain hose been installed
correctly? Ensure it is not blocked
or kinked.
✓
The ‘Rinse Hold’ button has
been pressed,this will hold
laundry in the final rinse water,
until the button is pressed
again.
MY MACHINE STOPS
BEFORE A SPIN
PROGRAMME.
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