Bedienungsanleitung Croozer Cargo - 2020 (Seite 30 von 32) (Englisch)

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28 CroozerCargo20-ENG-9-19

Warranty

In addition to the statutory warranty under the contract

of sale, Croozer GmbH, Cologne, extends to the end

customer the following manufacturer’s warranty for its

“Croozer Cargo” bicycle trailers, subject to the conditions

set forth below.

Our warranty applies to defects in materials or workman-

ship of the safety frame of our “Croozer Cargo” bicycle

trailers. The safety frame is shown in black in the illustra-

tion on the right. The warranty period is 10 years from the

date of purchase of the respective Croozer by the original

purchaser.

Warranty claims must be accompanied by the sales receipt

with the date of purchase, as well as the Croozer itself.

Furthermore, starting with the 2020 model year of our

Croozer Cargo bicycle trailers, we also offer an extended

manufacturer’s warranty that applies to defects in the ma-

terials or workmanship of the cover, fabric body, wheels,

hitch arm and hitch. This warranty applies in addition to

the statutory warranty. The warranty period for the afore-

mentioned models and specied components is 3 years

from the date of original purchase of the respective bicycle

trailer. The warranty period begins on the date of purchase.

What happens in the case of a warranty claim?

In the case of a warranty claim, Croozer will inspect the

bicycle trailer and determine whether the claim is covered

by the warranty.

If the claim is determined to be valid, then Croozer will,

at its own discretion, repair the bicycle trailer, replace it

with an equivalent product, reimburse the buyer for the

purchase price or provide the buyer with a new Croozer

bicycle trailer.

What conditions must be met to make use of the war-

ranty?

Warranty claims must be accompanied by the original

sales receipt with the date of purchase, as well as the

bicycle trailer.

This manufacturer’s warranty covers only one customer.

The “customer” is the natural person who owns the bicycle

trailer. Persons who purchased the bicycle trailer in order

to resell it or use it in the context of any commercial or

self-employed professional activity are not considered the

customer in the sense of this warranty.

Rights under consumer law

This coverage operates alongside and in addition to your

statutory rights under consumer law (warranty and product

liability). These statutory rights, which in some cases may

be more favourable to you as the purchaser, are not af-

fected by this warranty. In addition, our warranty does not

affect your rights (as the customer) against the seller from

whom you purchased the product.

Warranty exclusions

This warranty shall not apply to defects caused by im-

proper assembly or installation, improper use, overloading

or catastrophic damage which are not the fault of Croozer

GmbH, nor does it extend to incidental or consequential

damages.

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Croozer Cargo - 2020 Seite 30

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