Service
Should you encounter a problem which you are not able to alleviate or identify despite the above information, please
contact your dealer for further advice. Only when the problem cannot be resolved should the unit be sent to the
responsible distributor.
Never return a record player without making sure that is it safely disassembled and correctly packaged in the original
packaging according to the diagrams on page 6 of this booklet. Guarantee repairs will only be effected if the unit is
returned correctly packaged. For this reason we recommend keeping the original packaging.
Please remove these parts and pack them separately: lid (10), anti-skating weight (16) platter (5), belt (3). Insert the
transport lock for the tonearm prior to carefully packaging the record player.
LIMITED MANUFACTURERS WARRANTY
Crosley Radio, Inc. warrants the product to be free from defects in material and workmanship under normal use for a
period of one year from the original date of purchase. This warranty is not transferable. If the product is determined to
be defective during the warranty period, the unit will be repaired or replaced at Crosley Radio’s sole discretion. This
warranty covers manufacturing defects and normal consumer use and does NOT cover damage or failure as a result
of abuse, accident, alterations, misuse, neglect, abnormal wear and tear, inadequate maintenance, commercial or
unreasonable use, damage caused by power surges, mishandling, accident, acts of God or attempted repair by an
unauthorized service agent. Also not covered are cosmetic damages, cords and antennas.
Should this product fail to function in a satisfactory manner, it is best to first contact our technical support team for
assistance to ensure it is being operated properly.
Tech Support and Product Questions
CALL TOLL FREE: 1.888.CROSLEY (1.888.276.7539)
If it is indeed determined that the unit is no longer operational, please contact the retailer from which it was purchased.
In many cases, your retailer will be able to provide a replacement unit at no charge within the scope of their return
policy. If the retail return period has expired, please contact Crosley Radio directly to participate in the one year
protection program.
Crosley 1 Year Warranty Program
CALL TOLL FREE: 1.800.926.7801
You will need to contact our offices M-F 8am-5pm EST to obtain an RA (Return Authorization) Number. You will be
instructed to send the unit (at your cost) to our offices in its original packaging (or reasonable substitute to prevent
damage.) You will need to clearly mark your RA number on the outside packaging and include the original sales receipt
(or a copy) indicating date of purchase, amount paid, and place of purchase. You will also need to include your full
name, shipping address and daytime contact number. You will be instructed to include a check or money order for any
applicable return shipping and handling fees. A Crosley advisor will confirm the fees associated with your product’s
shipping size/weight. Returned products will not be shipped to PO Boxes. Crosley Radio will not be responsible for
delays or unprocessed claims resulting from a purchaser’s failure to provide any or all of the necessary information.
There are no express warranties except as listed above.
The purchaser’s bill of sale is the only proof of warranty entitlement.
This warranty gives the purchaser specified legal rights in addition to any rights which may vary from state to state.
In accordance with the “Moss-Magnuson Warranty Act” of July 10, 1975, this is termed a “limited warranty” which in no way
compromises Crosley Radio’s high standards of quality and workmanship.
