CHECK BEFORE ASKING
FOR SERVICE
If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points Do the following
When the Pressure
“Cook/Turbo” Timer
button does not operate
with “ ”
When the rice is badly sticky.
Did you turn the lid Handle
to “Lock”
Is “
Lock
” lamp on?
Is there any rice or any other alien
substance on the temperature sensor or
the bottom surface of the inner pot?
When the button cannot
operate with “ ”
Is the inner pot inserted?
Check the rated voltage?
Clean all the alien substances on the
temperature sensor or the bottom surface of the
inner pot.
When “ ” is showed on
the LCD.
When the time cannot be
preset.
When you smell after and
before cooking?
Check the rated Voltage?
Is the current time correct?
Is AM or PM set properly?
Did you set the reservation time over
13 hours?
Cut the power and contact customer service.
It is normal to get “ ” when putting only water.
This is only for 120V.
Is the inner pot correctly inserted in the
main body?
Is the lid handle on the top cover set to
“Lock”?
Is there hot food in the inner pot?
Micom memory is out.
Please cut the power and contact customer service
“ ” mark shows up
during the product operation
Please insert inner pot.
This product is 120V only.
Please turn the “lid” handle to “Lock”.
When “ ”, “ ” are
shown on the LCD by turns
Micom power is out
Please cut the power and contact customer service
When “ ”, “ ” are
shown on the LCD by turns
The sensor is broken
Please cut the power and contact customer service
When “ ”, “ ” are
shown on the LCD by turns
Is there power cut while in cooking?
Set the current time(Refer to page 13).
Check the AM and PM.
Maximum reservation time is 13 hours.
(Refer to page 26~27)
Please put in the inner pot perfectly.
Please turn the “lid” handle to “Lock”
Pull the pressure handle to aside once.
