CHECK BEFORE ASKING
FOR SERVICE
Case
When cannot turn to “Unlock”.
When the top cover cannot
open although the Lock/Unlock
handle is turned to "Unlock".
When the steam exhausted
between the top cover.
When the “Cancel” button
does not operate while
cooking.
When you hear weird noises
during cooking and warming
Brown rice is not germinated
properly
Check points
Did you turn the “Lock/Unlock” handle while
cooking?
Did you turn the “Lock/Unlock” handle
before exhausting steam perfectly?
Is there an external substance on the
packing?
Is packing too old?
Is the inner pot hot?
Is currently the setting to lock mode?
Is there a wind blowing sound when
cooking the rice?
Is there a “Chi” sound when warming the
rice?
Does the amount of rice exceed the
specified maximum capacity?
Is the brown rice too old?
Do the following
Don’t open the top cover while cooking. If you want
to open top cover while cooking, press the “Cancel”
button more than 2 seconds and release the steam.
Pull the pressure handle to the side once and allow
the steam to release.
Because of the pressure.
Pull the pressure handle to aside once and exhaust
the steam perfectly.
Clean the packing with duster.
Keep the packing clean.
If the steam is exhausted through the top cover,
please power off and contact the service center
and dealer.
Packing life cycle is 12 month, please replace the
packing per 1 year.
Keep pressing the “Cancel” button for 2 seconds for
safety reason if you want to cancel while cooking.
Be careful of hot steam emission or hot contents
spattered from the automatic steam outlet during
cancellation.
Please press “Set” button for over 3 seconds to
release.
This is the sound of the fan motor to cool
the internal parts. This is normal.
The “Chi” sound during the warming process is the
sound of IH cooker operating. This is normal.
Put the specified maximum capacity of brown rice.
Dried rice or contaminated rice may not be
germinated properly. (Refer to page 23)
If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
