35
CHECK BEFORE ASKING
FOR SERVICE
▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points
Do the following
When cannot turn to
“Unlock”
·Did you turn the “Lock/Unlock” handle
while cooking?
·Did you turn the “Lock/ Unlock” handle
Before exhausting steam perfectly?
·Don't open the top cover while Cooking.If you want
to open top cover while cooking, Press the
“Cancel” button more than 2 seconds and release
the steam.
·Pull the pressure handle to the Side once and
allow the steam to release.
When the top cover cannot
open although the
Lock/Unlock handle is turned
to “Unlock”
·Because of the pressure.
·Pull the pressure handle to aside once and
exhaust the steam perfectly.
When the steam exhausted
Between the top cover.
·Is there an External substance on the
Packing?
·Is packing too old?
·Clean the packing with duster.
·Keep the packing clean.
·If the steam is exhausted through the top cover,
please power off the contact the service center
and Dealer.
·Packing life cycle is 12 month, please replace the
packing per 1year
When the “Cancel” button
Does not operate while
cooking.
·Is the inner pot hot?
·Is currently the setting to lock mode?
·Keep pressing the “Cancel” button for 2 seconds
for safety reason if you want to cancel while
cooking.
·Be careful of hot steam emission or hot contents
spattered from the automatic steam outlet during
cancellation.
·Please press “Set” button for over 3 seconds to
release.
When you hear weird
noises during cooking and
warming
·Is there a wind blowing sound when
cooking the rice?
·Is there a “chi” sound when warming the
rice?
·Does the amount of rice exceed the
specified maximum capacity?
·Is the brown rice too old?
·Is the inner pot inserted?
·Check the rated voltage?
Brown rice is not
germinated properly
·Put the specified maximum capacity of brown rice.
·Old rice or contaminated rice may not be
germinated properly. (Refer to page 22)
