If there is a problem with your cooker, check the following details before requesting service to your dealer. Sometimes
the cooker may not operate as desired if used incorrectly.
Case
When the rice is not cooked.
When the rice is not
cooked well.
Rice is too watery or stiff.
When the water overflows.
When you smell odors while
warming.
signs show up.
Rice has gotten cold or a lot of
water flow during keeping warm
If “ ” sign appears.
Check points
Pressure “Cook/Turbo” button is pressed?
Is there power cut while in cooking?
Did you use the measuring cup for the
rice?
Did you put proper amount of water?
Did you rinse the rice before cooking?
Did you put rice in water for a long time?
Is the rice old or dry?
Is the menu selected correctly?
Did you properly measure water?
Did you open the top cover before
cooking was finished?
Did you use the measuring cup?
Did you use proper amount of water?
Is it the menu selected correctly?
Did you close the top cover?
Please check it the power cord is plugged.
Did it warm over 12 hours?
Is there any other substance such as rice
scoop or cold rice?
Temperature sensor does not work
properly.
Keeping warm was set in “Sleeping”
mode
It shows on the display when pressing
“Start” button again, or when the cooking
has finished and you
ve never turned the
handle to ‘Unlock’.
Warming passed time mark
blinks during keeping warm
24 hours has not passed yet after keeping
warm
Do the following
Keep warm after cancelling or setting “Sleep
Keeping Warm” mode depending on the necessity
It can be solved by turning handle to ‘Unlock’
and then turn to ‘Lock’.
This function alarms if the rice remained warm
for more than 24 hours.
Unplug the power cord and call the Service
center.
Close the top cover perfectly.
Always keep the power on while warming.
As possible, keep warming time within 12 hours.
Don’t warm rice with other substance.
Refer to page 16~17
Select the correct menu.
Properly measure water.
Open the top cover after cooking finished.
Refer to page 16~17
Add water about half the notch and then cook.
Press the “Pressure Cook” button
once. And check “ ”sign on the display.
Blackout backup power source for the Rice
Cooker, see page 15.
CHECK BEFORE ASKING
FOR SERVICE
