Bedienungsanleitung Cupra Ateca - 2022 (Seite 64 von 357) (Englisch)

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Safety

1) Only available in certain countries.

If the emergency coordination centre's ques-

tions are not answered, the corresponding as-

sistance measures are implemented.

The person on the other end of the line uses

the language of the country in which you are

driving.

Starting an emergency call manually

●Press and hold the emergency call button

for a few seconds 1. The emergency call is

activated and a voice connection is established

with the emergency coordination centre.

If you press the emergency call button inadver-

tently, hang up the call immediately:

●Press the emergency call button again until

the control light stays green.

Integrated battery

The integrated battery ensures that the emer-

gency call system (eCall) remains available for

some time even if the 12-volt battery has been

disconnected or has failed.

If the integrated battery discharges or is de-

fective, a message stating this is displayed on

the instrument cluster display. Go to a special-

ised workshop and ask for the battery to be

replaced.

EDR data transmission ›››page328

When an emergency call is made, the legally

required data is transmitted to the emergency

coordination centre so that the necessary as-

sistance measures can be determined.

Vehicle location data is continuously overwrit-

ten. This means that the vehicle is not subject

to permanent monitoring.

The data related to the emergency call is only

processed to ensure the correct operation of

the emergency call system (eCall). The system

will automatically delete the data related to the

call a few hours after the call is activated.

The sent data includes:

●The vehicle's current position at the time the

emergency call is activated.

●Vehicle identication number (VIN)

●Type of vehicle and type of drive.

●Type of activation (automatic or manual).

●Type of call.

●Direction in which the vehicle was travelling

at the time the emergency call was activated.

●Moment of the collision.

●Estimated number of vehicle occupants.

Situations in which the emergency call serv-

ice may be restricted

●The emergency call is made from an area

with weak or no mobile and GPS signal, as well

as e.g. tunnels, between very tall buildings, ga-

rages, underground walkways, mountains and

valleys.

●The components of the vehicle required for

the emergency phone call are damaged or do

not get enough power.

●In some countries, the emergency call serv-

ice may not be available and depending on the

location of the vehicle, the control lamp LEDs,

and even the operation of the dierent types

of calls, could have a specic behaviour.

Assistance call1)

With the breakdown call you can directly re-

quest specialised help in the event of a break-

down.

Parallel to the voice call, some vehicle data is

transmitted, e.g. your current location.

Information call1)

With a information call, a call is placed to the

customer care service of SEAT.S.A.

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