Bedienungsanleitung Cupra Formentor e-HYBRID - 2023 (Seite 70 von 396) (Englisch)

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Safety

1) Only available in certain countries.

●O: the eCall service is not available.

●Flashes in red, approx. 20 seconds after

swing on the ignition: the eCall service is de-

activated.

●Lights up red: system failure. The eCall serv-

ice is available with certain restrictions. CUPRA

suggests going to a specialised workshop.

●Lights up green: the eCall service is availa-

ble. The system works correctly.

●Flashes green: There is an ongoing voice

connection.

Emergency call service1)

The automatic emergency call is only activated

if the ignition is switched on.

If the airbags or, if applicable, the seatbelt ten-

sioners are triggered, a connection is automat-

ically established with the emergency coordi-

nation centre. The automatic emergency call

cannot be interrupted by pressing the button

›››Fig.51 1.

If the emergency coordination centre's ques-

tions are not answered, the corresponding as-

sistance measures are implemented.

The person on the other end of the line uses

the language of the country in which you are

driving.

Starting an emergency call manually

●Briey press the button cover and open

the cover ›››Fig.51.

●Press and hold the emergency call button

for a few seconds ›››Fig.51 1. The emer-

gency call is activated and a voice connection

is established with the emergency coordina-

tion centre.

If you press the emergency call button inadver-

tently, hang up the call immediately:

●Press the emergency call button again until

the control light stays green.

Integrated battery

The integrated battery ensures that the emer-

gency call system (eCall) remains available for

some time even if the 12-volt battery has been

disconnected or has failed.

If the integrated battery discharges or is de-

fective, a message stating this is displayed on

the instrument cluster display. Go to a special-

ised workshop and ask for the battery to be

replaced.

EDR data transmission ›››page366

When an emergency call is made, the legally

required data is transmitted to the emergency

coordination centre so that the necessary as-

sistance measures can be determined.

Vehicle location data is continuously overwrit-

ten. This means that the vehicle is not subject

to permanent monitoring.

The data related to the emergency call is only

processed to ensure the correct operation of

the emergency call system (eCall). The system

will automatically delete the data related to the

call a few hours after the call is activated.

The sent data includes:

●The vehicle's current position at the time the

emergency call is activated.

●Vehicle identication number (VIN)

●Type of vehicle and type of drive.

●Type of activation (automatic or manual).

●Type of call.

●Direction in which the vehicle was travelling

at the time the emergency call was activated.

●Moment of the collision.

●Estimated number of vehicle occupants.

Situations in which the emergency call serv-

ice may be restricted

●The emergency call is made from an area

with weak or no mobile and GPS signal, as well

as e.g. tunnels, between very tall buildings, ga-

rages, underground walkways, mountains and

valleys.

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