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Chapter 6 :
Troubleshooting
Troubleshooting
Your CurtisMathes television is designed to give you trouble-free performance for many years. If you
have a problem with your TV, try the solutions listed below.
If the suggestions listed below do not solve your problem, contact your CurtisMathes dealer or an
authorized CurtisMathes service center. You can also call CurtisMathes directly at 1-800-270-4535.
There is no picture or sound, or the TV dosen't turn on.
• Make sure the TV is plugged in.
• Make sure the MUTE is not set.
• Make sure the power is on.
• If there is neither picture or sound, unplug the TV for 30 seconds, then plug it in and try again.
There is no picture or sound on some UHF channels.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no broken wires, and is adjust-
ed correctly.
• See if anything is interfering with the antenna signal.
• Make sure the AIR/CABLE setting is correct.
The sound is OK, but the picture is poor.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected and is in good working order, has no broken wires, and is
adjusted correctly.
The picture is OK, but the sound is poor.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no broken wires, and is adjust-
ed correctly.
There is poor reception on some channels.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no broken wires, and is adjust-
ed correctly.
You cannot tune to a cable channel.
• Make sure the AIR/CABLE setting is correct.
• The channel may not be programmed into memory.
The picture rolls, slants, shows lines, is grainy, has poor color, or has ghosts.
• Try another station. If the other stations are OK, it may be a station problem.
• Check that the antenna is connected, is in good working order, has no broken wires, and is adjust-
ed correctly.
• See if anything is interfering with the antenna signal.
The remote control does not work.
• Make sure the TV is plugged in.
• Make sure there are fresh batteries in the remote control.
• Make sure there is nothing blocking the remote control signal.
