CyberLink PowerDVD
100
Fax Support
For fax support, please fax us at:
(886) 2-8667-1300
Note: Technical support is only offered to registered users, so
please make sure to jot down your CD-key located on your CD
case when visiting our Web sites or faxing.
Telephone Support
You are welcome to call the CyberLink's Technical Support Hotline at:
• (886) 2-8667-1298
Phone support hours are:
• Monday to Friday
• 9:00 a.m. - 5:00 p.m. (GMT +8:00) Taiwan local time,
excluding holidays.
When calling for support, please have your computer ready and
provide us with the following information:
• your registered CD-key
• the product version
• Windows version
• hardware devices (capture card, sound card, VGA card) and
their specifications
• detailed description of the problem and the circumstances
under which it occurred
• warning messages displayed (if applicable)
Note: Technical support is only offered to registered users, so
please make sure your CD-key is ready when calling.
