9. TROUBLESHOOTING GUIDE
36
FUNCTION OF THE CONVENIENT SERVICE
This wahing machine is equipped with automatic safety function which detect and diagnose faults at an early
stage and react appropriately.
When the machine does not function properly or does not fuction at all, check the following points.
SYMPTOM
Rattling and
clanking noise
Thumping sound
Vibrating noise
Water leaks.
Oversudsing
Water does not enter
washer or it enters slowly.
Water in the washer does
not drain or drains slowly.
CAUSE
Foreign objects such as coins or safety
pins maybe in the drum or pump
Heavy wash loads may produce a
thumping sound.
This is usually normal.
Have all the transit bolts and packing
been removed?
Are all the feet resting firmly on the
ground?
Inlet hoses or drain hose are loose at
tap or washer.
House drain pipes are clogged.
Water supply is not adequate in area.
Water supply tap is not completelyopen.
Water inlet hose is kinked.
The filer of the water inlet is clogged.
Drain hose is kinked or clogged.
The drain filter is clogged.
SOLUTION
Stop washer and check drum and filter.
If sound continues, washer is probably
out of balance. Stop and redistribute
wash load.
If not removees during installation.
Refer to Installation guide for removing
transit bolts.
Wash load may be unevely distributed
in drum. Stop washer and rearrange
wash load.
Check and tighten hose connections.
Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Check another tap in the inlet house.
Fully open tap.
Straighten hose.
Check the filter of the water inlet.
Clean and straighten drain hose.
Clean the drain filter.
