17
The water tap is closed.
The filter of the valve inlet is clogged.
The valve inlet is an inferior product or broke down.
The water level sensor (sensor pressure) is an inferior
product or broke down.
The drain motor works during water supply.
The PCB ASS’Y does not check the water level.
The drain hose is kinked or clogged.
The drain motor is an inferior product.
The valve inlet works during drain.
The water level sensor is an inferior product.
The PCB ASS’Y does not check the water level.
The laundry is concentrated to one side of the drum
during spin.
The Start/Hold button is pressed while the door is
opened.
The switch door lock is an inferior product.
The PCB ASS’Y does not check the door lock.
MESSAGE
ERROR CAUSE SOLUTION
■ DISPLAY ERROR MESSAGE
Most problems are easily solved if you understand the cause.
Check the following list for problem before calling for service.
Program dose not
start.
Water dose not enter
the washing
machine.
Washing machine is
not drain.
Washing machine is
not spin.
Spin result is
unsatisfactory.
Foam come out of
the detergent case.
Serious noise and
vibration.
Problem Cause Solution
TROUBLE SHOOTING
Plug is loose or not plugged in.
Power failure.
Loading door is not closed.
Program is not selected.
Start/Hold button is not pressed.
Water tap is not turned on.
Inlet hose is kinked or folded.
Filters is blocked in water inlet filter.
Drain hose is kinked or clogged.
Pump filter is clogged.
The amount of laundry is too small.
The laundry is unbalanced.
Drain hose is placed over 1m above the
floor.
Too much detergent or unsuitable
detergent used.
Transit bolts are not removed.
Washing machine is installed on uneven
floor.
Washing machine is not leveled.
Insert plug tightly.
An interrupted program will be resumed when the
power return.
Check whether laundry is trapped in door.
Close the loading door. (a click should be heard)
Select the desired program.
Press the Start/Hold button.
Turn the water tap on.
Straighten the inlet hose.
Clean the water inlet filter.
Straighten and clean the drain hose.
Clean the pump filter.
Add the laundry to balance.
And repeat the Spin cycle.
Rearrange the laundry. And repeat the Spin cycle.
If articles of heavy clothing (e.g. bath robe) are
loaded, washing machine may skip or stop the spin
cycle.
Place the drain hose under 1m above the floor.
Repeat the Rinse cycle.
Remove the transit bolts.
Reinstall washing machine on even floor.
Adjust the level of washing machine using adjustable
legs.
IE
OE
UE
LE
WATER
INLET
ERROR
DRAIN
ERROR
UNBALANCE
ERROR
DOOR
OPEN
ERROR
Open the water tap.
Clean the filter of the valve inlet.
Change the valve inlet.
Change the water level sensor
(sensor pressure).
Change the drain motor.
Change the PCB ASS’Y.
Clean and straighten the drain hose.
Change the drain motor.
Change the valve inlet.
Change the water level sensor.
Change the PCB ASS’Y.
Rearrange the laundry.
Close the door.
Change the switch door lock.
Change the PCB ASS’Y.
