To start the Hardware Troubleshooter:
1. Click the Windows Vista Start button , and click Help and Support.
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.
Dell Diagnostics
Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see Lockups and Software Problems) and run the Dell
Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
Start the Dell Diagnostics from your hard drive or from the Dell Drivers and Utilities disc.
Starting the Dell Diagnostics From Your Hard Drive
1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.
2. Turn on (or restart) your computer.
3. WhentheDELL™logoappears,press<F12>immediately.SelectDiagnostics from the start menu and press <Enter>.
4. If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.
5. PressanykeytostarttheDellDiagnosticsfromthediagnosticsutilitypartitiononyourharddrive,andfollowtheinstructionsonthescreen.
Starting the Dell Diagnostics From the Dell Drivers and Utilities Disc
1. Insert the Drivers and Utilities disc.
2. Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
3. When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.
4. Select the Boot from CD-ROM option from the menu that appears and press <Enter>.
5. Type 1 to start the CD menu and press <Enter> to proceed.
