Getting Help
65
You can access Dell Support through the following
websites and e-mail addresses:
• Dell Support websites:
support.dell.com
support.apj.dell.com (Asia Pacific and Japan
only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
• Dell Support e-mail addresses:
mobile_support@us.dell.com
support@us.dell.com
suporte@dell.com (Brazil)
la-techsupport@dell.com (Latin America and
Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries
only)
• Dell Marketing and Sales e-mail addresses:
apmarketing@dell.com (Asian/Pacific countries
only)
sales_canada@dell.com (Canada only)
• Anonymous file transfer protocol (FTP):
ftp.dell.com – log in as user anonymous, and
use your e-mail address as your password
AutoTech Service
Dell's automated support service—AutoTech—
provides recorded answers to the questions most
frequently asked by Dell customers about their
laptop and desktop computers.
When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond to
your questions. For the telephone number to call for
your region, see "Contacting Dell" on page 69.
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