Bedienungsanleitung Dell Workgroup Laser Printer S2500 (Seite 113 von 124) (Englisch)

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Appendix 113

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463

(Corporate Commercial or Government customers).

"Total Satisfaction" Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to

30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer

who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the

date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or

credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject

to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought

the products under a written agreement with Dell, the agreement may contain different terms for the return of

products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return

Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to

Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization

Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage

during shipment. You may return software for a refund or credit only if the sealed package containing the floppy

disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy

disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who

want to return, for refund or credit only, either application or operating system software that has been installed by

Dell, the whole system must be returned, along with any media and documentation that may have been included

in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to

products purchased through Dell's Software and Peripherals division. For those products, please instead refer to

Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and

Peripherals (Canada Only)").

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party

software and peripheral products are covered by the warranties provided by the original manufacturer or publisher

only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for

specific warranty information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that

all of the products we offer work with any or all of the various models of Dell computers, nor do we test or

guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have

questions about compatibility, we recommend and encourage you to contact the third-party software and

peripheral product manufacturer or publisher directly.

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