20
Troubleshooting
Problems Cause Solution
The appliance does not
work
The appliance is operating
in dehumidifying mode
(light on), but the humidity
does not decrease
Alarm light on
•the appliance is not plug-
ged in
•there is no current
•the tank is full of water
•the tank is incorrectly posi-
tioned
•the filter is blocked
•the temperature or humi-
dity in the room is too low
•the area is too big
•too many sources of humi-
dity in the room (pots of
boiling water, etc.)
•the air intake and outlet
grills are blocked.
•plug into the mains
•check the power supply
•empty the tank
•position the tank correctly
•Clean the filter
•in certain conditions, it is
normal for the appliance
not to dehumidify (in these
cases the room being
dehumidified should also
be heated)
•remove the obstructions
•Contact Customer Care
(see guarantee leaflet)
Check the following points before calling the Customer Care Helpline (see guarantee leaflet)
