No milk froth is formed when
making cappuccino
• Milk not cold enough
• Cappuccino maker dirty
• Always use skim milk at
refrigerator temperature.
• Thoroughly clean the holes in the
cappuccino frother
The crema is too light
(delivered from the spout
too fast)
• The ground coffee is not pressed
down firmly enough
• There is not enough ground coffee
• The ground coffee is too coarse
• Press the ground coffee down more
firmly
• Increase the quantity of coffee
• Use ground coffee for espresso
coffee machines only
The crema is too dark
(delivered from the spout too
slowly)
• The ground coffee is pressed down
too firmly
• There is too much ground coffee
•
The espresso boiler outlet is blocked
• The ground coffee is too fine
• Press the coffee down less firmly
• Reduce the quantity of ground
coffee
•
Clean as described in the chapter
"Cleaning the espresso boiler outlet"
• Use ground coffee for espresso coffee
machines only
The coffee has an acid taste
•Inadequate rinsing after descaling • After descaling, rinse the appliance as
described in the chapter "Descaling".
PROBLEM
POSSIBLE CAUSES SOLUTION
No espresso coffee is
delivered
• No water in the tank
• The holes in the filter holder are
blocked
• The espresso boiler outlet is blocked
The espresso coffee drips
from the edges of the filter
holder rather than the holes
• The filter holder is inserted incorrectly
• The espresso boiler gasket has lost
elasticity
• The holes in the filter holder are
blocked
• Attach the filter holder correctly and
rotate as far as it will go.
• Have the espresso boiler gasket
replaced at a service center
• Clean the holes
The espresso coffee is cold
• The espresso OK indicator light was
not on when the coffee switch was
pressed.
• No preheating performed
• The cups were not preheated
•Wait until the espresso OK indicator
light comes on
•Preheat as described in the
paragraph "Preheating the espresso
coffee unit".
•Preheat the cups by rinsing with hot
water
The pump is excessively noisy
• The water tank is empty
• Refill the tank
• Fill the tank with water
• Clean the filter holder spout holes
• Clean as described in the chapter
"Cleaning the boiler outlet"
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