Bedienungsanleitung DeLonghi ECP35.31 (Seite 14 von 18) (Englisch)

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User manual

TROUBLESHOOTING

The washing machine may occasionally fail to work. Before contacting the Technical Assistance Service, make sure that the

problem cannot be easily solved using the following list.

Anomalies Possible causes / Solution

The washing machine does

not start.

The appliance is not plugged into the socket, or not suciently to make contact.

There is no power in the house.

The wash cycle does not start.

The washing machine door is not closed properly.

The ON/OFF

button has not been pressed.

The START/PAUSE

button has not been pressed.

The water tap has not been opened.

A delay has been set for the start time.

The washing machine does

not ll with water (“H2O”

ashes on the display).

The water inlet hose is not connected to the tap.

The hose is bent.

The water tap has not been opened.

There is no water supply in the house.

The pressure is too low.

The START/PAUSE

button has not been pressed.

The washing machine

continuously loads and

unloads water.

The drain hose is not tted between 65 and 100 cm from the oor.

The free end of the hose is immersed in water.

The wall drainage system does not have a breather pipe.

If the problem persists even after these checks, turn o the water tap, switch the appliance o and contact the

Technical Assistance Service. If the home is on one of the upper oors of a building, there may be problems

relating to back-siphonage, causing the washing machine to ll with water and drain continuously. Special

anti-siphon valves are available in shops and help to prevent this inconvenience.

The washing machine does

not drain or spin.

The cycle does not include drainage: with certain cycles it must be started manually.

The drain hose is bent.

The drainage duct is clogged.

The washing machine

vibrates a lot during the spin

cycle.

The drum was not unlocked correctly during installation.

The washing machine is not level.

The washing machine is tucked between furniture cabinets and the wall.

The washing machine leaks.

The water inlet hose is not screwed on properly.

The detergent dispenser drawer is obstructed.

The drain hose is not properly attached.

The “Options” and START/

PAUSE

indicator lights

ash rapidly and the display

visualises an error code (e.g.:

F-01, F-...).

Switch o the machine and unplug it, wait for approximately 1 minute and then switch it back on again.

If the problem persists, contact the Technical Assistance Service .

There is too much foam.

The detergent is not suitable for machine washing (it should be marked with “for washing machine use” or

“hand wash and machine wash” or similar).

Too much detergent was used.

The Push & Wash function

does not activate.

After switching on the machine, a control other than Push & Wash was activated. Switch the machine o and

press the Push & Wash button.

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DeLonghi ECP35.31 Seite 14

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