32
Troubleshooting
PROBLEMS CAUSES SOLUTIONS
The air conditioner
doesn’t work
• the power is off
•
the plug is not inserted into the electrical outlet
• the fan is blocked
• the security float was triggered
• wait
• plug in the appliance
• call the Service Centre
• empty the basin
The air conditioner
works for a short
time only
• the exhaust tube is twisted
• the exhaust tube is blocked
• the drain tube is bent
• position exhaust tube correctly
• check if there are obstacles
blocking the exhaust of air out
of the appliance
• unbend the tube
The air conditioner
works but doesn’t
cool the room
• a window is open
• in the room there is some source of heat
(lamp, burner, etc.) or there are many peo-
ple in the room
• the exhaust tube has come out of place
• the air filter is dirty
• the air conditioner has a capacity not ade-
quate for the conditions or the ldimensions of
the room
• close the open window
• remove the heat source
• reinsert the tube into its place
• clean the filter or replace
• clean the filter or replace it
Strange odour in the
room
• air filters dirty
Leaking condensa-
tion from the unit
around of the con-
ditioner
• condensation collection basin is full
• incorrect installation of the appliance
• empty the basin and drain the
water with the drainage tube
found on the back side of the
appliance
• see page 22 to properly install
the appliance
The air conditioner
doesn’t work for
about 3 minutes
from turning on the
appliance
• the appliance’s security system has interve-
ned
• wait for 3 minutes
The 3 LED indicators
are flashing
• Condensation collecting-basin is full • empty out the basin:
If LEDs remain on, seek Quali-
fied Service
The air conditioner
does not heat suffi-
ciently
• the air filter is dirty
• the temperature setting is incorrect
• the grill openings are blocked
• the room is too big
• clean the filter or replace it
• reset the temperature
• remove the blockage
Remote control
signals are weak or
inexistent
• Batteries run down
• Batteries may be inserted incorrectly
• Change the batteries
• Check the batteries’ (+) and (-)
poles
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