24
Troubleshooting
PROBLEM CAUSE REMEDY
The air conditioner
does not come on
• no electricity
• it is not plugged into the mains
• the safety device has tripped
• wait
• plug into the mains
• contact your service centre
The air conditioner
works for a short
time only
• the air exhaust hose has a constriction
• the air exhaust hose is blocked
• there are bends in the air exhaust hose
• position the exhaust hose cor-
rectly
• check there are no obstacles
obstructing air discharge
• eliminate the bends
The air conditioner
works, but does not
cool the room
• window open
• there are heat sources in the room (burner,
lamp, etc)
• the exhaust hose is detached
• air filter clogged
• the air conditioner is not powerful enough for
the conditions or size of the room
• close the window
• eliminate the heat source
• connect the exhaust hose
• clean or replace the filter
• clean or replace the filters
Particular odour in
the room
• air purifying filters clogged
The air conditioner
does not operate
for about 3 minutes
after turning it on
• the safety device has tripped • wait for three minutes
The alarm light Q
comes on
• the tank inside the appliance is full.
• empty the tank (see "End of
season operations) on page
23).
SELF-DIAGNOSIS
The appliance has a self diagnosis system to identify a number of malfunctions.
Error messages are displayed on the appliance display.
IF…IS DISPLAYED,
…MEANS:
room temperature is too low
IF…IS DISPLAYED,
…MEANS:
room temperature is too
high
IF…IS DISPLAYED,
…MEANS:
contact your local customer
service
“Low Temperature”
“High Temperature”
“Probe Failure”
(sensor damaged)
