Bedienungsanleitung Denon AVR-990 (Seite 101 von 108) (Englisch)

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Getting Started Connections Settings Playback Remote ControlZONE2 Information Speciﬁcations

ENGLISH

Symptom Cause / Countermeasure Page

When a USB memory

device is connected,

“USB” is not

displayed on the GUI

menu.

• The set cannot recognize a USB memory device. Check the

connection.

• A USB memory device not conforming to mass storage class or

MTP standards is connected. Connect a USB memory device

conforming to mass storage class or MTP standards.

• A USB memory device that the set cannot recognize is connected.

This is not a malfunction. DENON does not guarantee that all

USB memory devices will operate or receive power.

• USB memory device is connected via USB hub. Connect the USB

memory device directly to the USB port.

–

Files on a USB

memory device

cannot be played.

• USB memory device is in format other than FAT16 or FAT32.

Set the format to FAT16 or FAT32. For details, refer to the USB

memory device’s operating instructions.

• USB memory device is divided into multiple partitions. When

divided into multiple partitions, only ﬁles stored in the top partition

can be played.

• Files are stored in a non-compatible format. Record the ﬁles in a

compatible format.

• You are attempting to play a ﬁle that is copyright protected. Files

that are copyright protected cannot be played on this set.

–

56, 57

The ﬁle names are

not displayed properly

(“...”, etc.).

• Characters that cannot be displayed are used. This is not a

malfunction. On this set, characters that cannot be displayed are

replaced with a “ . (period)”.

–

Internet radio cannot

be played.

• Ethernet cable is not properly connected or network is

disconnected. Check the connection status.

• Program is being broadcast in non-compatible format. Only

Internet radio programs in MP3 and WMA can be played on this

set.

• The computer’s or router’s ﬁrewall is activated. Check the

computer’s or router’s ﬁrewall settings.

• Radio station is not currently broadcasting. Choose a radio station

that is currently broadcasting.

• IP address is wrong. Check the set’s IP address.

56, 57

–

58, 59

Files stored on a

computer cannot be

played.

• Files are stored in a non-compatible format. Record in a compatible

format.

• You are attempting to play a ﬁle that is copyright protected. Files

that are copyright protected cannot be played on this set.

• Set and computer are connected by USB cable. The set’s USB

port cannot be used for connection to a computer.

56, 57

–

GNET/USB / Rhapsody/ NapsterH

Symptom Cause / Countermeasure Page

Server is not found,

or it is not possible to

connect to the server.

• The computer’s or router’s ﬁrewall is activated. Check the

computer’s or router’s ﬁrewall settings.

• Computer’s power is not turned on. Turn on the power.

• Server is not running. Launch the server.

• Set’s IP address is wrong. Check the set’s IP address.

–

Cannot connect to

preset or favorite

radio stations.

• Radio station is not currently broadcasting. Wait a while before

trying again.

• Radio station is not currently in service. It is not possible to

connect to radio stations that are no longer in service.

–

For some radio

stations, “Server

Full” or “Connection

Down” is displayed

and station cannot be

connected to.

• Station is congested or not currently broadcasting. Wait a while

before trying again.

–

Sound is broken

during playback.

• Network’s signal transfer speed is slow or communications lines

or radio station is congested. This is not a malfunction. When

playing broadcast data with a high bit rate, the sound may be

broken, depending on the communications conditions.

–

Sound quality is poor

or played sound is

noisy.

• File being played has a low bit rate. This is not a malfunction. –

Cannot login to

Rhapsody. (“Incorrect

Username or

Password” is

displayed.)

• Login information is incorrect. Check if the Username for

Rhapsody has been properly entered. Re-enter the Password.

(Password is not displayed.)

www.rhapsody.com/denon

Cannot compile

Playlist.

• The AVR-990 does not respond to playlist compilation. When

the playlist is compiled in PC Application, it is registered to “My

Library”. In this way, the playlist can be played in AVR-990.

–

Cannot delete

Rhapsody Channel

registered in “My

Channels”.

• Cannot be done with AVR-990. Delete from PC Application. –

Cannot delete Tracks,

Playlists, Channels

registered in “My

Library”.

• Cannot be done with AVR-990. Delete from PC Application. –

Cannot login to

Napster. (“Incorrect

Username or

Password” is

displayed.)

• Login information is incorrect. Check if the Username for Napster

has been properly entered. Re-enter the Password. (Password is

not displayed.)

http://www.napster.com/choose/index_default.html

Troubleshooting

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