9
PageMeasuresCauseSymptom
Troubleshooting
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Troubleshooting
If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the receiver according to the Operating Instructions?
3. Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction. Disconnect the power immediately and contact your store of purchase.
Display not lit and sound
not produced when
POWER switch set to
on.
• Power supply cord not plugged in
securely.
• Check the insertion of the power
supply cord plug.
Display lit but sound not
produced.
• Speaker cables not securely
connected.
• INPUT SELECTOR knob position is
not appropriate.
•Volume control set to minimum.
• MUTING is on.
• Connect securely.
• Switch to the proper position.
•Turn volume up to suitable level.
•Switch off MUTING.
6
10
10
10
Nothing is displayed on
monitor.
• DRA-37’s video output terminals and
monitor’s input terminals are not
properly connected.
• Monitor’s input setting is wrong.
• Check that the connections are
correct.
• Set the monitor’s input selector to
the terminals to which video signals
are connected.
6, 7
—
Copying from DVD to
VCR is not possible.
• Copying between a source such as
DVD and a VCR is not usually
possible, as DVDs are often encoded
with copy-protection signals that
prevent VCR recording.
• Copying is not possible. —
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PageMeasuresCauseSymptom
This unit does not
operate properly when
remote control unit is
used.
• Batteries dead.
• Remote control unit too far from this
unit.
• Obstacle between this unit and
remote control unit.
• Different button is being pressed.
•
< and > ends of batteries inserted
in reverse.
• Replace with new batteries.
• Move closer.
• Remove obstacle.
•Press the proper button.
• Insert batteries properly.
2
2
—
—
2
Power has turned off
and the power indicator
is blinking red.
• The set’s internal temperature has
risen and the protection circuit has
been activated.
• The core wires of the speaker cables
are touching each other or the DRA-
37’s rear panel, activating the
protection circuit.
• DRA-37 is malfunctioning.
• Put the DRA-37 in a well-ventilated
place.
•Turn off the power, then wait for the
set to fully cool off before turning the
power back on.
• Check the connections of all the
speaker cables.
•Turn off the power and contact a
DENON customer service center.
6
6
6
6
8“CHECK ANTENNA” is
displayed in the XM
mode.
• DRA-37’s XM connectors and the XM
Mini-Tuner and Home Dock is not
properly connected.
• Check that the connection are
correct.
No sound is produced
from subwoofer.
• Subwoofer’s power is not on.
• Subwoofer’s output is not connected.
• The subwoofer’s channel volume
level is set to “–12 dB”.
•Turn on the power.
• Connect properly.
•Turn the subwoofer’s channel volume
level up.
—
6
11
13“NO SIGNAL” is
displayed in the XM
mode.
• The signal cannot be received. • Reposition your XM Mini-Tuner and
Home Dock.
14
13
“OFF AIR” is displayed
in the XM mode.
• The selected channel is not currently
broadcasting.
• Select the another channel.
Receiving only XM
channels 0 and 1.
• The XM Tuner is not activated. • Contact XM Radio.
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