Bedienungsanleitung Dethleffs 2007 (Seite 8 von 206) (Englisch)

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Caravan - 11-06 - DET-0030-05E

Guarantee

1.2 Guarantee conditions

1. In addition to the legal guarantee and product warranty rights due to the

customer, Dethleffs GmbH may also grant a guarantee of six years that the

vehicles constructed by the company are sealed in such a manner that

moisture cannot penetrate from the outside into the interior of the vehicle.

The guarantee obligations do not apply if the leakage is a result of improper

handling of the windows, doors and skylights or damage that has not been

properly repaired. Damage that is caused by forces of nature (e.g. flooding)

is not covered by the guarantee. The guarantee extensions include only the

correct repair work. Conversion or diminution as well as travelling

expenses or other indirect costs are not covered by the guarantee.

2. When dealing with a case of leakage covered under the conditions of this

guarantee, Dethleffs GmbH is obliged to rectify the defective vehicle part

concerned by repairing it free of charge or replacing the part, depending on

what is necessary to immediately to repair the damage.

Defects are to be rectified by Dethleffs GmbH or by an authorised specialist

workshop in accordance with the guidelines of Dethleffs GmbH.

3. The prerequisite for this guarantee is that the vehicle must be presented

once a year to an authorised specialist workshop for an inspection. The

presentation must take place 2 months at the latest after the anniversary of

the initial registration (or delivery).

If the inspection is not carried out according to schedule, this will nullify your

warranty. It cannot be renewed by carrying out an inspection at a later time.

As proof that the inspection has been completed, there are designated cou-

pons in the Dethleffs guarantee booklet where inspection stamps are to be

glued and endorsed by a stamp, the date and the signature of a respective

Dethleffs dealer.

4. The guarantee begins on the day of the initial registration or delivery of the

vehicle to the customer, 1 year at the latest after delivery to the dealer, and

is valid while the vehicle is in use, for 6 years at the longest. A change of

ownership of the purchased object has no effect on the guarantee obliga-

tions. The guarantee expires if the terms outlined in paragraph 3 are not

complied with. The performance of guarantee work does not increase the

guarantee period.

5. Parts installed to rectify faults are also guaranteed under the terms of the

guarantee until the guarantee period expires.

6. If leakage occurs, the owner must notify Dethleffs or a Dethleffs dealer of

this in writing within 15 days of its detection. The guarantee certificate and

the corresponding guarantee stamps must be included with the notification.

If notification of leakage does not occur within the time limit stated, no

claims can be made under the terms of the guarantee.

Remedying of leakage will take place after approval has been given by

Dethleffs GmbH.

If no agreement is reached about the type, extent and result of the repairs,

Dethleffs GmbH or the Dethleffs dealer will consult a neutral expert whose

decision is binding for all parties involved.

7. The costs of the inspection are to be paid by the party covered by the guar-

antee.

8. As far as legally permissible, the court responsible for Isny will be agreed

upon as the venue for jurisdiction.

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