1Guarantee
1.1 Guarantee conditions
1. In addition to the legal guarantee and product warranty rights due to the cus-
tomer, Dethleffs GmbH & Co. KG may also grant a guarantee of six years that the
vehicles constructed by the company are sealed in such a manner that moisture
cannot penetrate from the outside into the interior of the vehicle.
The guarantee obligations do not apply if the leakage is a result of improper
handling of the windows, doors and skylights or damage that has not been
properly repaired. Damage that is caused by forces of nature (e.g. flooding) is
not covered by the guarantee. The guarantee extensions include only the cor-
rect repair work. Conversion or diminution as well as travelling expenses or
other indirect costs are not covered by the guarantee.
2. When dealing with a case of leakage covered under the conditions of this guar-
antee, Dethleffs GmbH & Co. KG is obliged to rectify the defective vehicle part
concerned by repairing it free of charge or replacing the part, depending on
what is necessary to immediately to repair the damage.
Defects are to be rectified by Dethleffs GmbH & Co. KG or by an authorised spe-
cialist workshop in accordance with the guidelines of Dethleffs GmbH & Co. KG.
3. The prerequisite for this guarantee is that the vehicle must be presented once a
year to an authorised specialist workshop for an inspection. The presentation
must take place 2 months at the latest after the anniversary of the initial regis-
tration (or delivery).
If the inspection is not carried out according to schedule, this will nullify your
warranty. It cannot be renewed by carrying out an inspection at a later time.
As proof that the inspection has been completed, there are designated cou-
pons in the Dethleffs GmbH & Co. KG guarantee booklet where inspection
stamps are to be glued and endorsed by a stamp, the date and the signature of
a respective Dethleffs dealer.
4. The guarantee begins on the day of the initial registration or delivery of the
vehicle to the customer, 1 year at the latest after delivery to the dealer, and is
valid while the vehicle is in use, for 6 years at the longest. If initial registration of
the vehicle precedes taking delivery, the warranty commences on the vehicle's
initial registration date (warranty qualifying date). A change of ownership of the
purchased object has no effect on the guarantee obligations. The guarantee
expires if the terms outlined in Paragraph 3 are not complied with. The perform-
ance of guarantee work does not increase the guarantee period.
5. Parts installed to rectify faults are also guaranteed under the terms of the guar-
antee until the guarantee period expires.
6. If leakage occurs, the owner must notify Dethleffs GmbH & Co. KG or a Dethleffs
dealer of this in writing within 15 days of its detection. The guarantee certificate
and the corresponding guarantee stamps must be included with the notifica-
tion. If notification of leakage does not occur within the time limit stated, no
claims can be made under the terms of the guarantee.
Remedying of leakage will take place after approval has been given by Dethleffs
GmbH & Co. KG.
If no agreement is reached about the type, extent and result of the repairs,
Dethleffs GmbH & Co. KG or the Dethleffs dealer will consult a neutral expert
whose decision is binding for all parties involved.
7. The costs of the inspection are to be paid by the party covered by the guar-
antee.
8. As far as legally permissible, the court responsible for Isny will be agreed upon
as the venue for jurisdiction.
