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SC Eurosport DHS SA offers a warranty of 24 months from the date of purchase bicycle in accordance
with the rules provided by Law 449/2003 amended Ordinance 21/1992 republished on durable goods.
The average use of the bicycle is 5 years. Ensuring security is a bicycle repair or replace it - if
applicable - no later than 15 calendar days from the date the complaint was lodged by the purchaser
to the selling unit, according to the law 449/2003 as amended. The warranty period shall be extended
by bicycle elapsed from the filing date of the complaint till the date of recovery bike in running. Claims
made by the purchaser during the warranty period will be considered only if the invoice / voucher and
a certificate of guarantee with all sections completed.
1. CONSUMER RIGHTS - are those provided by law 449/2003 as amended, Chapter III.
• The seller is liable to the consumer for any lack of conformity existing at the time the products
have been delivered in accordance with article 9.
• In case of lack of conformity, the consumer has the right to ask the seller, as a remedy, repair
the product its option, in each case free of charge, unless this requirement is impossible or
disproportionate, article 1.
• The consumer is not entitled to seek the termination of contract if the lack of conformity is
minor.
2. CONDITIONS OF LOSS OF WARRANTY
• Damage and malfunction caused by improper transportation performed by the buyer.
• Losing having filled in warranty certificate.
• If the bicycle or its color series do not correspond with the series or color listed in the warranty.
• Damage caused by buyer misuse of the product, contrary to the recommendations in the
manual (strikes, accidents, overloading, acrobatics, jumping, contests, etc.)
• The bike has not been used as the operating and maintenance instructions.
• Interventions warranty unauthorized by Eurosport DHS SA.
• Using products for purposes other than those for which they were designed.
• Improper storage, improper under the bike.
• Bike show dents, bends.
• Failure Periodic revisions.
• Failure commissioning bicycle before first use will void the warranty.
Warranty does not cover damage caused by improper use, non-observance of accidents, improper
maintenance or commercial use of the product.
3. UNDER WARRANTY
MANUFACTURERS OFFER 5 YEAR WARRANTY ON THE FRAME, 24 MONTHS TO BATTERY, 12
MONTHS TO DISPLAY MOTOR CONTROLLER AND THE ELECTRIC AND 24 MONTHS AT THE
REMAINING COMPONENTS, EXCEPT THE ONES CONSUMERS.
• Front and rear hubs - change if cracks or defects hidden basins, does not change if it has
dents on rim or shaft.
• Wheels - change if cracked without showing dents, does not change if it found the use of
state-center.
• Chainring - change if occurs distortion, breakage or tooth crank no dents, no change if
damaged in the thread.
• Derrailleurs - change if manufacturing defects without dents or misuse.
• Shifters - change manufacturing cracks, does not change if the cable is damaged due to
incorrect handling.
