Bedienungsanleitung Dimplex Edel 270 AIR D-2 (Seite 21 von 24) (Englisch)

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The tank is guaranteed against breakage for a period of ve (5) years,

starting from the date the appliance was activated, if the warranty

form was sent back to the manufacturer. In the absence of this

document, the date of manufacture will be used to determine the

start date of the warranty. If the tank is broken, the whole appliance

will be replaced.

The other parts are guaranteed for a period of two (2) years starting

from the date the appliance was activated, if the warranty voucher was

sent back to the the manufacturer. In the absence of this document,

the date of manufacture will be used to determine the start date of

warranty.

The appliance is guaranteed against all manufacturing defects,

provided that it was installed by a qualied professional using our

instruction manuals, the C15-100 standard for electrical connections

and the hydraulic DTU 60-1 addendum 4 for domestic water.

A defective part does not warrant the whole appliance being replaced.

The warranty only extends to parts which we identify as being

defective due to manufacturer defect.

If necessary, the part or product should be returned to the manufacturer

but only with prior agreement from our technical department. Labour,

transport, and packaging costs are the responsibility of the user.

Repairs on a device will not result in compensation.

The warranty for replacement parts ends at the same time as the

appliance warranty (2 years).

The warranty only applies to the appliance and its components, and

excludes any part or installation external to the appliance.

Regular maintenance of the appliance by a trained professional is

essential for ensuring sustained use and durability. In the absence of

regular maintenance, the warranty will not apply.

If an appliance is presumed to have been the cause of any damage,

the appliance and the damage must be left as they are and not

tampered with.

The warranty does not apply to defects or damage caused by

situations or events such as:

• Misuse, abuse, negligence, improper transport or handling.

• Incorrect installation, or installation which has been carried out

without following the instructions in the manual and user guide.

• Insucient maintenance.

• Modications or changes carried out on the appliance.

• Impacts from foreign objects, re, earthquakes, oods, lightning,

ice, hailstones, hurricanes or any other natural disaster.

• Movement, imbalance, collapse or settling of the ground or the

structure where the appliance is installed.

• Any other damage which is not due to defects in the product.

The heat pump water heater is not guaranteed against :

• Variations in the colour of the appliance or damage caused by air

pollution, exposure to chemical elements, or changes brought

about by adverse weather conditions.

• Dirt, rust, grease or stains which occur on the surface of the

appliance.

Cases (not limited to) where the warranty is void:

• The water supply being other than cold domestic water, (such as

rainwater or other water from a well), or which has particularly

hostile or abnormal properties which do not comply with the

national regulations and current standards in eect.

• The appliance being switched on before it is lled with water.

7.1 - Limitations of warranty

7 - WARRANTY

7.1.1 - General information

7.1.2 - Exclusion from warranty

7.1.2.1 - Use

7.1.2.3 - Installation site

Cases (not limited to) where the warranty is void:

• Placing the appliance where it can be subject to frost or other

adverse weather conditions.

• Non-compliance with the instructions in the manual when

installing the appliance.

• Installing the appliance on a surface which cannot bear its

weight when lled with water.

• Installing the appliance in a room with a surface area of less

than 20 m² where there is no piping for air intake and exhaust.

• Installing the appliance at an angle which does not allow

condensates to ow out properly.

Costs incurred by access diculties are not the manufacturer’s

responsibility.

7.1.2.4 - Electrical connections

Cases (not limited to) where the warranty is void:

• Faulty electrical connection which does not comply with the

current national installation standards.

• Not following the connection diagrams in the instruction

manual.

• Power supply being signicantly under or over the required

voltage.

• Failure to comply with supply cable standards.

• Absence of, or insucient, electrical protection throughout the

appliance (fuse/ circuit-breaker, grounding, etc.).

• Damage which results from deactivating the electrical back-up

aquastat and/or the heat pump.

7.1.2.5 - Hydraulic connections

Cases (not limited to):

• Inversing the hot/cold water connections.

• Water pressure higher than 6 bars.

• Absence of, incorrect tting of, or obstruction of, a pressure-

relief valve.

• Not tting the pressure-relief valve directly onto the cold water

inlet of the appliance.

• Fitting a pressure-relief valve which does not comply with the

current national standards (NFD 36-401).

• Installing a previously-used pressure-relief valve.

• Tampering with the pressure-relief valve.

• Abnormal levels of corrosion caused by an incorrect hydraulic

connection (direct contact between iron and copper) without

a sleeve (cast-iron, steel or insulator).

• External corrosion caused by the piping not being properly

sealed or by condensates not draining o properly.

• Improper connection of the condensates recovery system.

No claim for compensation may be made for damage which has

occurred as a result of not installing thermostatic mixing valves

onto the appliance.

7.1.2.6 - Accessories

• The warranty does not cover defects resulting from:

- Installation of accessories which do not comply with

manufacturer recommendations.

- Use of accessories not provided by the manufacturer.

7.1.2.7 - Maintenance

Cases (not limited to) where the warranty is void:

• Not maintaining the appliance, and not changing the anode in

due time.

• Not maintaining the pressure-relief valve, resulting in excessive

pressure.

• Absence of a pressure-reducing valve.

• Not maintaining the evaporator or the condensates draining

system.

• Abnormal levels of limescale on heating elements or safety

devices.

• Not using parts supplied by the manufacturer.

• Protective outer casing being subjected to any external

damage.

7.1.2.2 - Handling

Cases (not limited to) where the warranty is void:

• Any damage sustained by impacts or falls during handling after

delivery from the factory.

• Deterioration in the condition of the appliance after handling

where the instructions in the manual have not been followed.

• Damage occurring in the appliance when it has been switched

on less than an hour after it has been leaning to the side or laid

at.

- INSTALLER HEAT PUMP WATER HEATER 200 -270L AIR D/2 - MANUAL - 21

Dimplex Edel 270 AIR D-2 Seite 21

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