Bedienungsanleitung Dirt Devil Infinity VT9 M5039 (Seite 16 von 50) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Spanisch, Türkisch)

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5 Troubleshooting

5.1 Before you send in the appliance

Before contacting your authorised Dirt Devil dealer, Dirt Devil service partner or appliance market, first follow the procedure in the following table to check

if you can handle the problem yourself.

5.2 List of consumable parts

5.3 Sources

Zpage 48, „International Service“.

5.4 Disposal

The filters used are made of environ-

ment-friendly materials and can de

disposed of with your domestic

trash. When the appliance has

reached the end of its usefulness,

especially if dysfunctions recur, disable the ap-

pliance by pulling the mains plug out of the

socket and cutting off the power cord. Dispose

of the appliance in compliance with environ-

mental protection laws of your country. Electri-

cal waste must not be disposed of together with

domestic waste. Consult your local authorities

or your dealer for advice on recycling.

5.5 Conditions of warranty

We grant a warranty of 60 months from the

date of purchase for the appliance distributed

by us.

Within this period we will either repair or

replace the appliance or accessory (damages

to accessories do not automatically cause a

replacement of the complete appliance) all

defects due to manufacturing or materials at no

cost. Damages due to inappropriate use

(operation on wrong voltage or type of current,

connecting to unsuitable power supplies,

breakage, etc.) are exempt from warranty, as

are normal wear and minor defects that only

negligibly influence the appliance's

serviceability.

Interventions by unauthorised parties and the

use of spare parts which are not original Dirt

Devil spare parts will render the warranty null

and void. Wear parts are not covered by the

warranty and therefore must be purchased by

the customer.

The warranty is only valid if the date of

purchase has been confirmed with the dealer's

stamp and signature in the service card or if a

copy of the invoice is enclosed with the

returned appliance. Warranty services do not

extend the warranty period nor do they

constitute a right to a new warranty!

5.6 In case of warranty claims

Send us the appliance with its dust container

empty and a short description of the fault in

printed letters. Head your accompanying letter

with the comment "warranty claim". Send it to

the following address, including the service

card or a copy of the receipt:

Zpage 48, „International Service“

WARNING:

Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting

Zchapter 3.4, „Switching off“.

Problem Possible cause Solution

The appliance will not

start

Plug is not plugged in or the appliance is not switched

on.

Insert the plug into a mains socket and switch on the appliance

Zchapter 3.3, „Vacuum cleaning“.

The socket does not carry current. Test the cylinder vacuum cleaner at another socket which you are

sure carries current.

Power cord is damaged. Have the cord replaced by the Dirt Devil Customer Service, address

Zpage 48, „International Service“.

The vacuum cleaner

suddenly stops.

The overheating protection has tripped, possibly due to

blocked suction channels, or similar.

Switch off the vacuum cleaner and pull the plug from the mains sock-

et. Eliminate the cause of overheating (e.g. blocked suction channels,

etc.). Wait for about 45 minutes. After the appliance has cooled off,

you may switch it on again.

The results are unsat-

isfactory in spite of the

appliance working cor-

rectly.

Dust container is overfilled. Empty / clean the dust container.

Nozzle, telescopic tube or suction hose are blocked. Remove the obstacle. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

The filter is dirty. Clean the respective filter, Zchapter 4.3, „Cleaning the exhaust filter“

or Zchapter 4.4, „Cleaning the dual motor protection filter“.

The nozzle you are using does not suit the flooring. Change the nozzle (Fig. 2 or Fig. 4).

The "carpet/hard floor" selector (Fig. 3/A B) or the slider

"hard floor with crevices/all other floors" (Fig. 3/C D) is

not in the appropriate position for the flooring.

Adjust the position of the "carpet/hard floor" selector (Fig. 3/A, B) or

the slide "hard floor with crevices/all other floors" (Fig. 3/C, D) to suit

the flooring.

The appliance makes

unusual noises.

Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

NOTE:

If you cannot solve the problem following these instructions, contact the Dirt Devil customer service (Zpage 48, „International Service“).

Item number Description

5030001 Dual motor protection filter

5039002 Exhaust filter

M203 Parquet brush

M209 Turbo brush

M221 "Fello" midi turbo brush

M232 long, flexible crevice nozzle

M236-0 hard floor nozzle

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