Bedienungsanleitung Dirt Devil m 5028 infinity (Seite 18 von 29) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Spanisch, Türkisch)

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6 Troubleshooting

6.1 If the appliance does not work as it should

Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you

can handle the problem yourself

6.2 Accessories and Spare

Parts

6.3 Sources

Accessories and spare parts can be reordered. You can get these:

 at the dirt devil online shop at www.dirtdevil.de

 or from ZPage 62, "International Service"

6.4 Disposal Dispose of the appliance in compliance with the environmental protection laws of your country. Electrical waste

may not be disposed of together with domestic waste. Use local old-appliance collection points instead. The filters

used are made of environment-friendly materials and can de disposed of with your domestic trash.

6.5 Conditions of warranty We grant a warranty of 24 months from the date of purchase for the distributed appliance.

Within this period we will either repair or replace the appliance or accessory (damages to accessories do not

automatically cause a replacement of the complete appliance) all defects due to manufacturing or materials at no

cost. Damages due to inappropriate use (operation on wrong voltage or type of current, connecting to unsuitable

power supplies, breakage, etc.) are exempt from warranty, as are normal wear and minor defects that only

negligibly affect the appliance's value or serviceability. Intrusions by unauthorised parties and the use of spare

parts not supplied by Royal Appliance invalidate the warranty. Consumable parts are not included in the warranty

and must be paid for!

The warranty is only valid if the date of purchase has been acknowledged by the dealer's stamp and signature on

the warranty card or if a copy of the invoice or sales slip is included with the sent-in appliance. Warranty work does

not extend the warranty period nor does it constitute a claim for a new warranty!

6.6 In case of a warranty

claim

Send us the appliance with its dust container empty and a short description of the fault in printed letters. Head your

accompanying letter with the notice "warranty claim". Send it to the following address, including the warranty card

or a copy of the invoice or purchase slip:

ZPage 62, "International Service"

WARNING:

Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting

ZChapter 5.1, "Switching off and retracting the power cord".

Problem Possible cause Solution

The appliance will not start Plug is not plugged in or the appliance is not

switched on.

Insert the plug into a mains socket and switch on the appliance ZChapter

4.2, "Vacuum cleaning".

The socket does not carry any current. Test the cylinder vacuum cleaner at another socket which you are sure

carries current.

Power cable is damaged. Have the cord replaced by the Royal Appliance Customer Service,

address ZPage 62, "International Service".

The cleaning result is

unsatisfactory or the

indicator "Empty dust

container" (option) lights up.

Dust container is overfilled. Empty/clean the dust container.

Nozzle, telescopic tube or suction hose are

blocked.

Remove the obstacle. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

The nozzle you are using does not suit the

flooring.

Change nozzles ZChapter 3.3, "Using further nozzles (accessories)".

The "carpet/hard floor" switch (Fig. 1/9) is in the

wrong position for the particular type of floor.

Set the "carpet/hard floor" switch to the correct position for the type of

floor, ZChapter 4.2, "Vacuum cleaning", step 4.

The appliance makes

unusual noises.

Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a

broomstick) to do this.

NOTE:

If you were unable to solve the problem following this table, contact the Royal customer service (ZPage 62, "International Service").

Item number Description Contents

5020001 Dual motor protection filter 1 motor protection filter element + filter holder

5020002 Hygienic exhaust filter 1 hygienic exhaust filter

M209 Turbo brush 1 turbo brush

M203 Parquet brush 1 parquet brush

V8.book Seite 18 Mittwoch, 6. April 2011 10:09 10

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